Customer reviews of Europe Incontinence

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 141 published reviews
5 2 708 86% 4 236 8% 3 82 3% 2 48 2% 1 67 2%

Summary of reviews

Customers consistently highlight fast, reliable delivery and convenient fulfillment, with orders arriving on time and shipments processed quickly. They note specific strengths in product availability and accuracy, mentioning a wide selection, items matching descriptions, and products that meet their needs. The store also receives strong praise for service reliability and ease of ordering, including straightforward payments, professional packaging, and responsive, trustworthy support. Overall, the experience is described as seamless and dependable, with regular customers expressing continued trust and repeat purchases.

Reviews 1, 2, 4 and 5 stars

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C
Claribel R.
Rating: 5 out of 5
following a purchase from 25/08/2026
Good products, customer service is very good.
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C
Chantal K.
Rating: 5 out of 5
following a purchase from 26/08/2026
Sending speed
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Ton S.
Rating: 5 out of 5
following a purchase from 26/08/2026
The last link in the chain remains a point of attention. Post NL just drops it at another delivery address…
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Chantal C.
Rating: 5 out of 5
following a purchase from 25/08/2026
FAST DELIVERY AND ALWAYS COMPLIANT I RECOMMEND
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Maurice T.
Rating: 5 out of 5
following a purchase from 25/08/2026
very good
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Sylviane G.
Rating: 5 out of 5
following a purchase from 23/08/2026
Very good
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Jeanmarie D.
Rating: 5 out of 5
following a purchase from 24/08/2026
This time my packages were grouped in the same locker, well done, only one downside my orders from June 2026 and August 2026 have increased the product by 1€ per pack of 14 diapers.
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Sergio Nuno F.
Rating: 5 out of 5
following a purchase from 25/08/2026
Product of excellent quality. This time the delivery was a bit slower.
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Arsénio S.
Rating: 5 out of 5
following a purchase from 17/08/2026
Perfect
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Sara C.
Rating: 5 out of 5
following a purchase from 24/08/2026
Everything Absolutely perfect, excellent products and at advantageous prices
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Melanija C.
Rating: 4 out of 5
following a purchase from 21/08/2026
Fast delivery, but a bit crushed package.
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Alain P.
Rating: 5 out of 5
following a purchase from 22/08/2026
Very well
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Denise B.
Rating: 5 out of 5
following a purchase from 23/08/2026
Perfect and thank you for top-notch customer service
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Margarita A.
Rating: 5 out of 5
following a purchase from 21/08/2026
Excellent
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Jean R.
Rating: 5 out of 5
following a purchase from 29/07/2026
Perfect
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Jean Claude J.
Rating: 5 out of 5
following a purchase from 29/04/2026
No problem
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Alice M.
Rating: 5 out of 5
following a purchase from 21/08/2026
Fast shipping, careful packaging
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Cinta T.
Rating: 5 out of 5
following a purchase from 21/08/2026
VERY POSITIVE, I FOUND A PRODUCT THAT WAS NOT AVAILABLE ANYWHERE, AND IT WAS DELIVERED ON TIME.
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Sophie K.
Rating: 5 out of 5
following a purchase from 17/08/2026
No free sample, what a shame
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Natacha L.
Rating: 5 out of 5
following a purchase from 20/08/2026
Delivery on time. Products conform to the description. Reasonable price.
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Joke S.
Rating: 5 out of 5
following a purchase from 20/08/2026
Fast delivery and wide selection
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Danielle B.
Rating: 5 out of 5
following a purchase from 20/08/2026
Very good product. Well absorbent.
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Olivier M.
Rating: 5 out of 5
following a purchase from 19/08/2026
I place an order every quarter and I have never had anything to complain about. Very good efficiency, never had a problem. Recommended for its seriousness.
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C
Christophe B.
Rating: 4 out of 5
following a purchase from 20/08/2026
Delivery speed and compliant with the request. Just don't choose locker as the package is very large and tall. I couldn't get the box out, had to destroy it on site. The delivery person must have really forced it to fit in the locker.
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Hafida M.
Rating: 1 out of 5
following a purchase from 19/08/2026
Reception too long and non-discreet packaging, which would be the minimum, especially since my order was delivered to a pickup point instead of the locker I had selected.
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Response from Europe Incontinence
Hello Hafida,

We apologize for these inconveniences, both regarding the delivery time and the choice of pickup point.

For the issue regarding discreet packaging, we invite you to contact our customer service by email, indicating your order number. We will then be able to verify the situation.

Regarding the delivery to a pickup point instead of the selected locker, this is unfortunately an issue related to the carrier, independent of our will.

We sincerely apologize for this experience and thank you for your understanding.

Best regards,
Europe Incontinence
K
Kléber H.
Rating: 5 out of 5
following a purchase from 18/08/2026
very good
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Dieter W.
Rating: 5 out of 5
following a purchase from 17/08/2026
1 A
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Josiane T.
Rating: 5 out of 5
following a purchase from 17/08/2026
Very good product, fully satisfying us.
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Elodie D.
Rating: 5 out of 5
following a purchase from 18/08/2026
Simple, ultra-fast delivery as always, perfect packaging, multiple payment options including PayPal for me. Delivery via Mondial Relay with a choice of drop-off location. Everything is perfect!! I recommend Europe Incontinence. I am a regular customer for my daughter, who discovered this brand through Cdiscount and now I order through their site.
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Rkia C.
Rating: 5 out of 5
following a purchase from 17/08/2026
I recommend this site. I made a mistake with my order and didn't choose the right diapers. The customer service was serious and responsive, and I was refunded without any problem. It's reassuring to see that this is a serious and honest site. I will continue to order from this site.
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Charo S.
Rating: 5 out of 5
following a purchase from 17/08/2026
Everything is correct
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Corinne V.
Rating: 5 out of 5
following a purchase from 16/08/2026
very satisfied
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Micheline O.
Rating: 5 out of 5
following a purchase from 16/08/2026
Very professional. Fast delivery
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Jerome Q.
Rating: 5 out of 5
following a purchase from 17/08/2026
Very good
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Waldecy L.
Rating: 5 out of 5
following a purchase from 09/08/2026
Great, good service.
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Véronique L.
Rating: 5 out of 5
following a purchase from 16/08/2026
Fits perfectly. To the protections that had been provided to me by lH.À.D. Thank you.
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Tienno P.
Rating: 5 out of 5
following a purchase from 14/08/2026
It's okay! Thank you for the promptness.
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Jocelyn D.
Rating: 5 out of 5
following a purchase from 16/08/2026
RAS
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M
Manuel R.
Rating: 5 out of 5
following a purchase from 03/08/2026
Quality product that I can't find on other shopping websites. Speed in shipping.
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Zahra A.
Rating: 5 out of 5
following a purchase from 11/08/2026
Order received quickly as always, top lab+++++
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