English 
J
Rating: 5 out of 5
Very good purchase and good quality of follow-up and delivery.
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Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
Summary of reviews
The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.
Reviews 1, 2, 4 and 5 stars
Reset filtersG
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Competitive prices
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C
Rating: 5 out of 5
Always satisfied....and I would be even more so if ......a promo code was intended for me!
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B
Rating: 1 out of 5
Deadlines not respected as usual
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Response from Europe Incontinence
Hello,
We are sorry to hear about your dissatisfaction, which we fully understand.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Sincerely,
Europe Incontinence.
We are sorry to hear about your dissatisfaction, which we fully understand.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Sincerely,
Europe Incontinence.
C
Rating: 4 out of 5
Good price quality ratio
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J
Rating: 5 out of 5
All good
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E
Rating: 4 out of 5
-
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F
Rating: 5 out of 5
Exact order and received quickly
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D
Rating: 5 out of 5
in accordance with the request
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M
Rating: 5 out of 5
I have all my products in one store at a very reasonable price. The only downside for me is the delivery due to the timing. And I cannot pick up at a relay point because I cannot carry the packages. For now, I am trying to adapt. Thank you for this store
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Response from Europe Incontinence
Hello,
We thank you for your evaluation.
We are sorry to hear about your dissatisfaction, which we completely understand.
Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Sincerely,
Europe Incontinence.
We thank you for your evaluation.
We are sorry to hear about your dissatisfaction, which we completely understand.
Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Sincerely,
Europe Incontinence.
F
Rating: 5 out of 5
I placed my first order and I must say I am very satisfied. The goods arrived with very protective packaging as they are adult diapers for disabled persons. I will place more orders on this site.
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M
Rating: 5 out of 5
Except for a small issue with information about the pickup points due to Mondial Relay and not EI, it was impeccable, thank you
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J
Rating: 5 out of 5
Fast delivery.
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E
Rating: 1 out of 5
The delivery person dropped off the package at a distant relay - 17 euros in taxi fees to retrieve it
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Response from Europe Incontinence
Hello,
We are sorry to hear about your dissatisfaction, which we completely understand.
Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Sincerely,
Europe Incontinence.
We are sorry to hear about your dissatisfaction, which we completely understand.
Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Sincerely,
Europe Incontinence.
C
Rating: 5 out of 5
serious fast shipping quality products at reasonable prices I recommend I buy myself regularly
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R
Rating: 5 out of 5
Very good, efficiency, speed, in the execution of the order.
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P
Rating: 5 out of 5
Good product, quickly shipped at a fair price. I am satisfied.
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I
Rating: 5 out of 5
Nothing
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F
Rating: 5 out of 5
Very positive. Always delivered on time.
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A
Rating: 5 out of 5
Very fast service and huge selection. Easy to find the products you are looking for.
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F
Rating: 5 out of 5
Hello, Good responsiveness from Europe Incontinence and, for once, the same for the carrier; it's so rare that it needs to be highlighted. Best regards
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J
Rating: 5 out of 5
I am super happy, I don't hesitate to order next time
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M
Rating: 5 out of 5
Europ Incontinence is always very responsive
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C
Rating: 5 out of 5
Very satisfied my mother is delighted
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Y
Rating: 5 out of 5
Very happy with this site and its seriousness
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C
Rating: 5 out of 5
Excellent service and delivery internationally. Good number of diverse products
A
Rating: 1 out of 5
The delivery of the products was not made to the home but directly to a relay point, which is not normal and this is not the first time. Chrono post is not doing the job.
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Response from Europe Incontinence
Hello,
We are sorry to hear about your dissatisfaction, which we fully understand.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Sincerely,
Europe Incontinence.
We are sorry to hear about your dissatisfaction, which we fully understand.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Sincerely,
Europe Incontinence.
R
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
material conforms to the description
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S
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
Very happy with the ease of ordering and the speed of shipping.
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Y
Rating: 5 out of 5
Thank you, very quick, and satisfied.
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Y
Rating: 5 out of 5
Super
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E
Rating: 1 out of 5
Product Bad. I won't order again.
Response from Europe Incontinence
Hello,
Thank you for your feedback, but we are sorry to hear that you are dissatisfied with the quality of the products you ordered.
Could you please provide us with more details about the defects you found in the product?
We offer a wide range of brands and product lines so that you can find the product that suits you best. We invite you to try them out and give us your feedback.
Kind regards,
Europe Incontinence.
Thank you for your feedback, but we are sorry to hear that you are dissatisfied with the quality of the products you ordered.
Could you please provide us with more details about the defects you found in the product?
We offer a wide range of brands and product lines so that you can find the product that suits you best. We invite you to try them out and give us your feedback.
Kind regards,
Europe Incontinence.
C
Rating: 5 out of 5
Fast delivery, quality product
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M
Rating: 5 out of 5
-
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C
Rating: 5 out of 5
Order received very quickly, really great
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G
Rating: 5 out of 5
At each order no problem
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C
Rating: 5 out of 5
Delivery purchase in accordance with the expected timeframe, and at a fair price. Thank you!
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