English 
M
Rating: 5 out of 5
I am very satisfied with the order that I received well, everything is perfect
Translated reviews
Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
Summary of reviews
The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.
Reviews 1, 2, 4 and 5 stars
Reset filtersD
Rating: 4 out of 5
Package arrived all torn
Translated reviews
L
Rating: 5 out of 5
Very well packaged. Received on time.
Translated reviews
A
Rating: 5 out of 5
always correct and punctual
Translated reviews
J
Rating: 5 out of 5
Perfect
Translated reviews
J
Rating: 5 out of 5
Perfect
Translated reviews
V
Rating: 5 out of 5
Really an excellent product. I have suffered from incontinence since childhood due to autism, and despite treatments, it has never resolved the problem at night. I have tried many brands before buying on this site, and it is perfect; the site offers high-quality products. The ones I use at night are the Seni Super Quatro, and I have never had a problem with them. For all children and adults who suffer from incontinence, I highly recommend this site.
Translated reviews
M
Rating: 4 out of 5
The order was delayed by a day and it no longer worked for me because I had a trip. Other than that, the experience was good and the availability of products was very wide.
Translated reviews
Y
Rating: 5 out of 5
Father of a disabled boy, I am a regular and satisfied customer.
Translated reviews
L
Rating: 5 out of 5
Hello, Delivery location not respected
Translated reviews
F
Rating: 5 out of 5
All good
Translated reviews
M
Rating: 5 out of 5
simple and quick
Translated reviews
C
Rating: 5 out of 5
Satisfied and the delivery by colissimo is great at least they inform about the day and time of delivery
Translated reviews
S
Rating: 5 out of 5
OK no problem
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
J
Rating: 5 out of 5
Very fast shipping and package well received
Translated reviews
M
Rating: 5 out of 5
Satisfied with the purchase
Translated reviews
S
Rating: 5 out of 5
Many choices Fast shipping I recommend
Translated reviews
B
Rating: 5 out of 5
Super
Translated reviews
E
Rating: 5 out of 5
Good site, serious and fast. Delivery went well.
Translated reviews
M
Rating: 1 out of 5
The product is good. The customer service in my case was terrible and the shipping was very slow. I am still waiting for them to respond to resolve my doubts.
Translated reviews
Response from Europe Incontinence
Good morning,
We are very sorry for your dissatisfaction, which we fully understand.
Our after-sales service responds to all inquiries received through the email address: [email protected].
Your complaint will be forwarded to UPS, responsible for the delivery of your package. Unfortunately, we have no control over the deliveries themselves, as this is an independent delivery service.
We inform you that you have the option to choose another carrier if you wish.
We apologise for the inconvenience caused, although it is beyond our control.
Sincerely,
Europe Incontinence
We are very sorry for your dissatisfaction, which we fully understand.
Our after-sales service responds to all inquiries received through the email address: [email protected].
Your complaint will be forwarded to UPS, responsible for the delivery of your package. Unfortunately, we have no control over the deliveries themselves, as this is an independent delivery service.
We inform you that you have the option to choose another carrier if you wish.
We apologise for the inconvenience caused, although it is beyond our control.
Sincerely,
Europe Incontinence
T
Rating: 5 out of 5
Accessible website where the products are easy to find. Smooth and fast delivery...
Translated reviews
P
Rating: 5 out of 5
Product as described
Translated reviews
S
Rating: 5 out of 5
Very good. Fast delivery
Translated reviews
M
Rating: 5 out of 5
Perfect
Translated reviews
B
Rating: 5 out of 5
Fast delivery super
Translated reviews
P
Rating: 5 out of 5
Very well organized site. Very competitive prices. Customer service very responsive in case of an order error. Highly recommended without hesitation
Translated reviews
Y
Rating: 1 out of 5
Not at all! We have ordered the parcel to be delivered at home but the delivery man has delivered it to a shop far away from my place, this is unacceptable as if I ordered this kind of products at home it is because I cannot walk and am on a wheelchair. The UPS service is deceitful and unprofessional. I will not definitely order again from you and I will certainly tell my friends not to.
Translated reviews
Response from Europe Incontinence
Hello,
We are sorry to hear about your dissatisfaction, which we fully understand.
Your complaint will be forwarded to UPS, which is responsible for delivering your parcel. Unfortunately, we have no control over deliveries themselves, as this is an independent delivery service.
Please note that you have the option of choosing another carrier if you wish.
We apologise for the inconvenience caused, although it is beyond our control.
Kind regards,
Europe Incontinence
We are sorry to hear about your dissatisfaction, which we fully understand.
Your complaint will be forwarded to UPS, which is responsible for delivering your parcel. Unfortunately, we have no control over deliveries themselves, as this is an independent delivery service.
Please note that you have the option of choosing another carrier if you wish.
We apologise for the inconvenience caused, although it is beyond our control.
Kind regards,
Europe Incontinence
D
Rating: 5 out of 5
A pleasant discovery, adult swim diapers, you solved a problem I had for years
Translated reviews
M
Rating: 5 out of 5
Excellent
Translated reviews
M
Rating: 5 out of 5
fast delivery, at the post office relay, supply meets the needs.
Translated reviews
K
Rating: 5 out of 5
ALL GOOD
Translated reviews
A
Rating: 5 out of 5
Very satisfied
Translated reviews
M
Rating: 5 out of 5
Impeccable as usual
Translated reviews
E
Rating: 5 out of 5
orders on the Europe Incontinence site processed quickly deliveries to relay points well managed total satisfaction
Translated reviews
C
Rating: 5 out of 5
fast shipping and always compliant quality items! I recommend
Translated reviews
R
Rating: 5 out of 5
Problem with delivery...
Translated reviews
A
Rating: 5 out of 5
Everything perfect
Translated reviews
D
Rating: 5 out of 5
Everything perfect, I am already ordering the water diapers for the third time, high quality both of the product and the service
Translated reviews
I
Rating: 1 out of 5
Delay in delivery
Translated reviews
Response from Europe Incontinence
Good morning,
Thank you for your feedback, but we are sorry to hear about your dissatisfaction, which we completely understand.
Due to a high number of orders, we have accumulated some delays and we apologize for this.
We are doing everything possible to ensure that this type of inconvenience does not happen again in the future.
Best regards,
Europe Incontinence.
Thank you for your feedback, but we are sorry to hear about your dissatisfaction, which we completely understand.
Due to a high number of orders, we have accumulated some delays and we apologize for this.
We are doing everything possible to ensure that this type of inconvenience does not happen again in the future.
Best regards,
Europe Incontinence.