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A
Rating: 5 out of 5
I have been providing from Europe Incontinence for a long time with satisfaction
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Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 141 published reviews
Summary of reviews
Customers consistently highlight fast, reliable delivery and convenient fulfillment, with orders arriving on time and shipments processed quickly. They note specific strengths in product availability and accuracy, mentioning a wide selection, items matching descriptions, and products that meet their needs. The store also receives strong praise for service reliability and ease of ordering, including straightforward payments, professional packaging, and responsive, trustworthy support. Overall, the experience is described as seamless and dependable, with regular customers expressing continued trust and repeat purchases.
Reviews 1, 2, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Everything went well except for the delivery delay. Would it be possible to limit the plastic that surrounds the boxes? It's very annoying to remove.
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Response from Europe Incontinence
Hello,
Thank you for your feedback.
Our logistics service sometimes uses this plastic to cushion the boxes so that the goods are well protected during transport.
If you would like to no longer have plastic in your packages, you can notify us in the message of your next orders.
Best regards,
Europe Incontinence.
Thank you for your feedback.
Our logistics service sometimes uses this plastic to cushion the boxes so that the goods are well protected during transport.
If you would like to no longer have plastic in your packages, you can notify us in the message of your next orders.
Best regards,
Europe Incontinence.
F
Rating: 5 out of 5
Very well
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V
Rating: 5 out of 5
They are the only ones that offer small size water diapers for children up to 11 years old. They are serious and fast.
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Y
Rating: 5 out of 5
-
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D
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Fast delivery serious site
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A
Rating: 5 out of 5
Transaction without problems
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P
Rating: 5 out of 5
Serious and fast site
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J
Rating: 5 out of 5
Easy order on the site, fast delivery.
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J
Rating: 1 out of 5
I have bought five packages on different occasions and I have not received any type of discount
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Response from Europe Incontinence
Dear customer,
Thank you for your email. We already offer very competitive and advantageous prices to our customers. Additionally, we offer you an additional 5% discount on our competitive prices if you buy by the box, as well as a 10% discount if you buy two boxes.
Our delivery policy also benefits you, as we offer delivery from a certain purchase amount.
Therefore, unfortunately, it is impossible for us to offer additional discounts if we want to maintain our current level of quality and, above all, to be able to offer free shipping of the goods.
However, we inform you that we are studying the possibility of implementing a loyalty system that will allow you to obtain some specific discounts in the future.
We hope you understand our position and we remain at your disposal for any additional information.
Sincerely,
Europe Incontinence.
Thank you for your email. We already offer very competitive and advantageous prices to our customers. Additionally, we offer you an additional 5% discount on our competitive prices if you buy by the box, as well as a 10% discount if you buy two boxes.
Our delivery policy also benefits you, as we offer delivery from a certain purchase amount.
Therefore, unfortunately, it is impossible for us to offer additional discounts if we want to maintain our current level of quality and, above all, to be able to offer free shipping of the goods.
However, we inform you that we are studying the possibility of implementing a loyalty system that will allow you to obtain some specific discounts in the future.
We hope you understand our position and we remain at your disposal for any additional information.
Sincerely,
Europe Incontinence.
J
Rating: 5 out of 5
In the delivery times, well done
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J
Rating: 5 out of 5
I have been ordering regularly for years, everything always goes well, nothing to report.
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A
Rating: 5 out of 5
I think the service could be a little faster.
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P
Rating: 5 out of 5
It's always perfect, from the order (the prices, the choice) to having delivery.
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T
Rating: 5 out of 5
Everything is perfect. Very fast and precise in deliveries
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M
Rating: 5 out of 5
The clothes are a guarantee
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L
Rating: 1 out of 5
No, I haven't even received my order
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Response from Europe Incontinence
Hello,
We are sorry to hear that you have not received your order.
Your package is indeed marked as delivered according to the carrier. An investigation has been launched and we are waiting for a response from the carrier. As soon as we hear back from them, we will keep you informed.
We apologize for the inconvenience caused, although it is beyond our control.
Best regards,
Europe Incontinence.
We are sorry to hear that you have not received your order.
Your package is indeed marked as delivered according to the carrier. An investigation has been launched and we are waiting for a response from the carrier. As soon as we hear back from them, we will keep you informed.
We apologize for the inconvenience caused, although it is beyond our control.
Best regards,
Europe Incontinence.
J
Rating: 5 out of 5
Very satisfied, as usual
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A
Rating: 5 out of 5
No problem
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G
Rating: 5 out of 5
As usual, fast shipping and excellent packaging
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C
Rating: 5 out of 5
Good service!
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M
Rating: 5 out of 5
-
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M
Rating: 5 out of 5
I have been buying from them for months now and I am very satisfied.
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V
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
VERY SATISFIED WITH THE PRODUCT AND WITH THE MANAGEMENT FOR ITS SHIPPING.
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L
Rating: 5 out of 5
Great online store! Fast shipping, low prices, and well-packed products. Highly recommend!
A
Rating: 5 out of 5
I am satisfied
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S
Rating: 5 out of 5
In line with what I expected
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D
Rating: 5 out of 5
Very satisfied, I have been using this product for 5 years now, but I have always paid quite a lot. Now that I have found you, I won't let go of you! Thank you.
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I
Rating: 5 out of 5
Everything is correct... Very well we will try other formats based on my father's needs
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M
Rating: 5 out of 5
Perfect in every way
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T
Rating: 5 out of 5
very good layer
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G
Rating: 5 out of 5
Alles in Ordnung, schnell und zuverlässig!
M
Rating: 2 out of 5
Money for undelivered goods still not received!!! Received item is fine.
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Response from Europe Incontinence
Dear,
We are sorry to hear that you are dissatisfied, which we fully understand.
During this summer holiday, our accounting department, which is currently operating with fewer staff, has indeed fallen behind. We have prioritized your refund so that it can be processed as quickly as possible.
We apologize for the inconvenience, even though this is beyond our control.
Best regards,
Europe Incontinence.
We are sorry to hear that you are dissatisfied, which we fully understand.
During this summer holiday, our accounting department, which is currently operating with fewer staff, has indeed fallen behind. We have prioritized your refund so that it can be processed as quickly as possible.
We apologize for the inconvenience, even though this is beyond our control.
Best regards,
Europe Incontinence.
G
Rating: 5 out of 5
Kindly, if you could check because the order was for 45 packages but unfortunately only 39 arrived in the shipments, 6 are missing. Thank you very much.
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V
Rating: 5 out of 5
WHEN A SELLER, SUCH AS EUROPE INCONTINENCE, NOT ONLY OFFERS YOU A VARIETY OF PRODUCTS AT COMPETITIVE PRICES BUT ALSO RESPECTS AND FOLLOWS THE CLIENTELE WITH GREAT HUMAN AND PROFESSIONAL HONESTY, YOU FEEL GUARANTEED AND HONORED TO KNOW AND PURCHASE FROM THEM.
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M
Rating: 5 out of 5
T. well as usual
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S
Rating: 5 out of 5
Fast site and products at the best price
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I
Rating: 1 out of 5
I have not received the order, and I don't even know if I will be refunded. The order was placed on 08/08/25 and today, 22/08/25, I still have neither order nor package. I do not recommend this store.
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Response from Europe Incontinence
Good morning,
We regret that you are not satisfied, we completely understand your dissatisfaction.
After investigating the matter, it seems that the transport company has lost your package.
Therefore, we will proceed with the refund of your order as soon as possible, as you have requested via email.
We ask you to forgive us for this inconvenience, which is beyond our control.
Sincerely,
Europe Incontinence.
We regret that you are not satisfied, we completely understand your dissatisfaction.
After investigating the matter, it seems that the transport company has lost your package.
Therefore, we will proceed with the refund of your order as soon as possible, as you have requested via email.
We ask you to forgive us for this inconvenience, which is beyond our control.
Sincerely,
Europe Incontinence.