The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.
Order placed on October 20, expected for the 28th. They attempted delivery on October 31, but I wasn't home. No notice or alternative delivery date. Contacted europe-incontinence to cancel the order and still no response.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
The deadlines are met and the delivery itself causes no problems: however, the durability of the item leaves something to be desired (you are not to blame), it tore after the first hand wash, when putting it on.
Translated reviews
Response from Europe Incontinence
Hello, We are sorry to hear that. Please feel free to contact us by email so that we can report this issue to the manufacturer. Best regards, Your Europe Incontinence team
A
Acheteur Vérifié
Rating: 4 out of 5
Very complete online site, easy to find your item, fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Product faithful to the order. Allow a few days before delivery. Serious site.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
hello now I have not found cheaper elsewhere let's be frank Have a good day
Translated reviews
C
Comprador Verificado
Rating: 2 out of 5
Very bad service
Translated reviews
A
Acquirente verificato
Rating: 4 out of 5
Good prices, but long shipping times
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
Good product, as described. Good to have a choice in shipping options. The shipping took a few days, but it comes from Belgium, so one must expect a longer shipping time.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Regarding deliveries, there is no tracking unless requested. And deliveries are quite long compared to a few months ago.
Translated reviews
Response from Europe Incontinence
Hello, Could you tell us more because your order from Friday 13/10/2023 was prepared the following Monday (16/10/2023), which is the first working day, and delivered on Wednesday (that is 48 hours later)? You were also notified several times by email about the delivery of your package. Best regards, Your Europe Incontinence team
A
Acheteur Vérifié
Rating: 4 out of 5
Good prices, however delivery is long (4-5 days after order)
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
Delivery is reliable and usually fast
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Even if the product descriptions (especially the usage instructions) are not precise/complete enough, they are quickly identifiable on an ergonomic and pleasant site to browse. The purchased products (washable adult diapers) are of good quality, comfortable and effective in use... all arrived in an intact package and quickly. Perhaps a little less post-order email and tracking of packages to reduce the impact on the planet would be appreciated... or compensating for their use.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
Site is fairly easy to navigate.
A
Acheteur Vérifié
Rating: 4 out of 5
Reasonable delivery time and package arrived in good condition.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
Your site is very informative. I found exactly what I was looking for right away. Thank you very much.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
Non-compliance with delivery time and delivery location. Incorrect information on the quantity of each package. Seen on the site 28 and in reality only 15 items per package.
Translated reviews
Response from Europe Incontinence
Hello, We are sorry for the problem encountered with your order and have taken all measures to ensure that this does not happen again in the future. Best regards, Your Europe Incontinence team
G
Geverifieerde koper
Rating: 2 out of 5
Order was not delivered to the indicated pickup point, I traveled an hour to pick up my package from another pickup point.
Translated reviews
A
Acquirente verificato
Rating: 1 out of 5
Low quality product. The return at my own expense does not justify the purchase. I'm sorry, but this is the reality.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
Website easy to order from, customer services excellent quick accurate responses. Delivery wasn’t great but the customer services were onto it straight away.
G
Geverifieerde koper
Rating: 4 out of 5
Fine. Clear website and fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Goods well packaged, delivery time a bit long
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Products conform to the order but delivery time is way too long.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
Good
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
Good navigation on the website, the only downside is not tracking the shipment well. Arrived earlier than expected coming from abroad.
Translated reviews
G
Geverifieerde koper
Rating: 4 out of 5
Easy, you can repeat your order in a few clicks with the mouse without having to revisit the site, super
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
A bit long for delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
A complete range of products at competitive prices. I give 4 stars due to the lack of information on delivery times.
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
I don't give it 5 stars, as the shipping includes the panties that come in the original boxes of these diapers.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Easy navigation, reasonable shipping costs
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
Courier expensive and not fast
A
Acheteur Vérifié
Rating: 4 out of 5
THANK YOU, BUT THE DELIVERY EXPECTED IN YOUR INFORMATION WAS 24H AND I RECEIVED IT AFTER A FEW DAYS... PLEASE REVIEW YOUR STATEMENTS! THANK YOU. MC
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Everything is fine
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Delivery too long
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Complete satisfaction. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Make the differences between products more visible: very absorbent but also thicker. Help with choice according to profile: take into account age, size, weight... When looking for a diaper for a child, it's not easy to find your way. Highlight suitable products. Maybe create a specific tab for children and disabilities?
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
Products are very good but shipping to EU countries is expensive
V
Verifizierter Käufer
Rating: 4 out of 5
Everything is okay.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
Everything ok, just too long (3 weeks) to arrive. Slovakia is 3,5 hours by plane. I think the parcel could come in 4-5 days.
A
Acheteur Vérifié
Rating: 4 out of 5
fast and compliant order
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
Too much time to be delivered.
Translated reviews
Response from Europe Incontinence
Hello, Thank you for sharing your opinion regarding the delivery time. You finalized your order via bank transfer, which takes longer to process your order compared to online payment. If you wish to receive your order more quickly, we advise you to prefer online payment. Best regards, Europe Incontinence
We use cookies for audience measurement and improving user experience.
English 