Customer reviews of Europe Incontinence

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
5 2 565 86% 4 225 8% 3 76 3% 2 47 2% 1 58 2%

Summary of reviews

The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.

Reviews 1, 2 and 5 stars

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M
Myriam B.
Rating: 5 out of 5
following a purchase from 24/09/2025
Super absorbent pads, very few accidents. Fast delivery
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Anne marie G.
Rating: 5 out of 5
following a purchase from 23/09/2025
Good quality products
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Tiziana F.
Rating: 5 out of 5
following a purchase from 23/09/2025
Good product, delivery on time.
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Christian L.
Rating: 5 out of 5
following a purchase from 24/09/2025
Attractive price and delivery always on time
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Elisabeth C.
Rating: 5 out of 5
following a purchase from 22/09/2025
Everything is perfect. Quality product.
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philippe L.
Rating: 5 out of 5
following a purchase from 21/09/2025
10
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Sonja Waeny L.
Rating: 5 out of 5
following a purchase from 11/09/2025
Perfect, thank you very much and see you soon....
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Bernadette M.
Rating: 5 out of 5
following a purchase from 23/09/2025
Impeccable thank you
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Nicole C.
Rating: 5 out of 5
following a purchase from 22/09/2025
VERY GOOD SERVICE especially if you request delivery by CHRONOPOST!!!
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Christine B.
Rating: 5 out of 5
following a purchase from 23/09/2025
Quality products, easy orders and fast and efficient deliveries
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Jacques R.
Rating: 5 out of 5
following a purchase from 22/09/2025
Ordered on Monday, delivered on Thursday and discreet packaging. Nothing else to report.
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Mireille L.
Rating: 5 out of 5
following a purchase from 20/09/2025
Fast delivery and discreet package very absorbent product and very discreet protection
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Erkan E.
Rating: 5 out of 5
following a purchase from 21/09/2025
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Loretta M.
Rating: 5 out of 5
following a purchase from 18/09/2025
Everything was executed correctly. Goods received consistent with the images on the site. The price seems a bit high in my opinion, but the product is of good quality
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Óscar S.
Rating: 1 out of 5
following a purchase from 19/09/2025
The products are good, but the logistics of their third parties leaves much to be desired. I buy on 19/9/25 and receive on 29/9/25, estimated date 24/9/25 and maximum 25/9/25. This is not acceptable. Other users complain about the same thing, especially with In-post. They justify it with this company, which if it does not comply, as Europe Incontinence knows well, other users claim responsibilities. The user has deadlines, and their logistics management leaves much to be desired.
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Response from Europe Incontinence
Hello,

We regret your dissatisfaction and we completely understand it.

You placed your order on Friday the 19th. It was shipped on September 22, the next business day after your order.

This is a delay in delivery by Mondial Relay, the carrier you chose.

Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that such situations do not occur again in the future. Unfortunately, we have no control over deliveries, as we are an independent delivery service.

We inform you that in the future, you can choose another carrier if you wish.

We apologize for any inconvenience, although this is something beyond our control.

Sincerely,
Europe Incontinence.
M
MANUEL M.
Rating: 5 out of 5
following a purchase from 19/09/2025
EVERYTHING WENT VERY WELL THANK YOU
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maribel P.
Rating: 5 out of 5
following a purchase from 21/09/2025
very happy
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STEPHANIE P.
Rating: 5 out of 5
following a purchase from 20/09/2025
Always satisfied with my purchases. Comfort of the protections and the price is very correct
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Emmanuelle S.
Rating: 5 out of 5
following a purchase from 21/09/2025
No problem, this is not the first time I have ordered from you
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Nathanaelle G.
Rating: 5 out of 5
following a purchase from 20/09/2025
Nothing to say, not too expensive, the diapers are good and the delivery is great
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Francisco H.
Rating: 5 out of 5
following a purchase from 21/09/2025
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Danillou P.
Rating: 5 out of 5
following a purchase from 19/09/2025
Still just as good, perfectly suitable for heavy incontinence! The price is just great too, honestly I recommend this product
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MARTINE D.
Rating: 5 out of 5
following a purchase from 18/09/2025
Delivery well ensured within the deadlines
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Bénédicte A.
Rating: 5 out of 5
following a purchase from 19/09/2025
Impeccable product - Fast and perfect delivery
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Jean B.
Rating: 5 out of 5
following a purchase from 19/09/2025
Completely satisfied with Europe Incontinence, ease of placing an order, speed of receiving it with good tracking, and in perfect packaging, in summary I will remain loyal to this supplier;
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gilbert P.
Rating: 5 out of 5
following a purchase from 18/09/2025
very good product super delivery
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H. V.
Rating: 5 out of 5
following a purchase from 17/09/2025
everything is going well
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Jacques F.
Rating: 5 out of 5
following a purchase from 17/09/2025
Satisfied: price and shipping speed
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GIOVANNI ANGELO L.
Rating: 5 out of 5
following a purchase from 17/09/2025
Fast shipping and excellent quality products
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andre J.
Rating: 5 out of 5
following a purchase from 17/09/2025
as planned thank you
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Patrick D.
Rating: 5 out of 5
following a purchase from 16/09/2025
At last i have found a comoany that give a good service. Thank you very much, the shipping was excellent .
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Nicole P.
Rating: 5 out of 5
following a purchase from 15/09/2025
Trusted site. Very satisfied.
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PIETRZAK G.
Rating: 5 out of 5
following a purchase from 15/09/2025
Impecc RAS
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Amar F.
Rating: 5 out of 5
following a purchase from 14/09/2025
Two days late, the packaging a bit damaged, but the product inside intact.
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Viviane C.
Rating: 5 out of 5
following a purchase from 09/09/2025
Serious site, interesting price, careful and fast delivery. Too bad the product ordered this year is not quite the same as last year, and the description did not specify it.
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Nicolò P.
Rating: 5 out of 5
following a purchase from 15/09/2025
Great company, reliable, I had a problem with the shipment due to my fault and they promptly resolved it. Recommended, fast shipping.
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E. F. J. V.
Rating: 5 out of 5
following a purchase from 09/09/2025
Fine
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E V.
Rating: 5 out of 5
following a purchase from 15/09/2025
Good and fast delivery
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Pierre F.
Rating: 5 out of 5
following a purchase from 14/09/2025
Extremely reactive and very competitive in price, impeccable delivery within deadlines despite the events. Only good things to say about it
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Jacques M.
Rating: 5 out of 5
following a purchase from 12/09/2025
Everything is perfect
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