English 
T
Rating: 5 out of 5
easy ordering, discreet delivery according to schedule
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Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
Summary of reviews
The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.
Reviews 1, 2 and 5 stars
Reset filtersV
Rating: 5 out of 5
Fast delivery, I'm satisfied
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B
Rating: 5 out of 5
Good
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C
Rating: 5 out of 5
Excellent quality of the diapers that I use and very good speed and communication
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B
Rating: 1 out of 5
They did not meet the delivery deadline nor did they give me any solution after writing to them several times
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Response from Europe Incontinence
Hello,
We regret your dissatisfaction and we completely understand it.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this type of situation does not happen again in the future. Unfortunately, we have no control over deliveries, as we are an independent delivery service.
We inform you that, in the future, you can choose another carrier if you wish.
We apologize for the inconvenience, although this is beyond our control.
Sincerely,
Europe Incontinence.
We regret your dissatisfaction and we completely understand it.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this type of situation does not happen again in the future. Unfortunately, we have no control over deliveries, as we are an independent delivery service.
We inform you that, in the future, you can choose another carrier if you wish.
We apologize for the inconvenience, although this is beyond our control.
Sincerely,
Europe Incontinence.
A
Rating: 5 out of 5
Excellent products and unfortunately very useful for my father. Precise and punctual timing.
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J
Rating: 5 out of 5
A top service and price.
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G
Rating: 5 out of 5
Good price, delivery to improve, I will reorder in two days
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T
Rating: 5 out of 5
Reliable and precise in delivery
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S
Rating: 5 out of 5
Very satisfied
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M
Rating: 5 out of 5
Perfect!
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M
Rating: 5 out of 5
Fast enough in everything
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J
Rating: 5 out of 5
Very satisfied
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F
Rating: 5 out of 5
fast delivery, attentive customer service... everything is ok!
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C
Rating: 5 out of 5
Quick delivery and moderate prices, I recommend
N
Rating: 5 out of 5
We are satisfied.
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E
Rating: 5 out of 5
Order content
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M
Rating: 5 out of 5
It has very good quality
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A
Rating: 5 out of 5
Satisfactory order and delivery.
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N
Rating: 5 out of 5
Top quality. The prices too
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H
Rating: 5 out of 5
Perfect fast delivery
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C
Rating: 5 out of 5
All good
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F
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Everything is perfect A little extra would be to offer free samples with an order to try other products
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A
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
Ordered and received within 24 hours.
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C
Rating: 2 out of 5
Wrong delivery
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Response from Europe Incontinence
Dear customer,
We inform you that, in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is beyond our control.
Sincerely,
Europe Incontinence.
We inform you that, in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is beyond our control.
Sincerely,
Europe Incontinence.
C
Rating: 5 out of 5
Fast delivery
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J
Rating: 5 out of 5
Everything's perfect: great.
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A
Rating: 5 out of 5
I have been providing from Europe Incontinence for a long time with satisfaction
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P
Rating: 5 out of 5
Everything went well except for the delivery delay. Would it be possible to limit the plastic that surrounds the boxes? It's very annoying to remove.
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Response from Europe Incontinence
Hello,
Thank you for your feedback.
Our logistics service sometimes uses this plastic to cushion the boxes so that the goods are well protected during transport.
If you would like to no longer have plastic in your packages, you can notify us in the message of your next orders.
Best regards,
Europe Incontinence.
Thank you for your feedback.
Our logistics service sometimes uses this plastic to cushion the boxes so that the goods are well protected during transport.
If you would like to no longer have plastic in your packages, you can notify us in the message of your next orders.
Best regards,
Europe Incontinence.
F
Rating: 5 out of 5
Very well
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V
Rating: 5 out of 5
They are the only ones that offer small size water diapers for children up to 11 years old. They are serious and fast.
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Y
Rating: 5 out of 5
-
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D
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Fast delivery serious site
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A
Rating: 5 out of 5
Transaction without problems
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P
Rating: 5 out of 5
Serious and fast site
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J
Rating: 5 out of 5
Easy order on the site, fast delivery.
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J
Rating: 1 out of 5
I have bought five packages on different occasions and I have not received any type of discount
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Response from Europe Incontinence
Dear customer,
Thank you for your email. We already offer very competitive and advantageous prices to our customers. Additionally, we offer you an additional 5% discount on our competitive prices if you buy by the box, as well as a 10% discount if you buy two boxes.
Our delivery policy also benefits you, as we offer delivery from a certain purchase amount.
Therefore, unfortunately, it is impossible for us to offer additional discounts if we want to maintain our current level of quality and, above all, to be able to offer free shipping of the goods.
However, we inform you that we are studying the possibility of implementing a loyalty system that will allow you to obtain some specific discounts in the future.
We hope you understand our position and we remain at your disposal for any additional information.
Sincerely,
Europe Incontinence.
Thank you for your email. We already offer very competitive and advantageous prices to our customers. Additionally, we offer you an additional 5% discount on our competitive prices if you buy by the box, as well as a 10% discount if you buy two boxes.
Our delivery policy also benefits you, as we offer delivery from a certain purchase amount.
Therefore, unfortunately, it is impossible for us to offer additional discounts if we want to maintain our current level of quality and, above all, to be able to offer free shipping of the goods.
However, we inform you that we are studying the possibility of implementing a loyalty system that will allow you to obtain some specific discounts in the future.
We hope you understand our position and we remain at your disposal for any additional information.
Sincerely,
Europe Incontinence.