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M
Rating: 5 out of 5
Except for a small issue with information about the pickup points due to Mondial Relay and not EI, it was impeccable, thank you
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Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 141 published reviews
Summary of reviews
Customers consistently highlight fast, reliable delivery and convenient fulfillment, with orders arriving on time and shipments processed quickly. They note specific strengths in product availability and accuracy, mentioning a wide selection, items matching descriptions, and products that meet their needs. The store also receives strong praise for service reliability and ease of ordering, including straightforward payments, professional packaging, and responsive, trustworthy support. Overall, the experience is described as seamless and dependable, with regular customers expressing continued trust and repeat purchases.
Reviews 1, 2 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Fast delivery.
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E
Rating: 1 out of 5
The delivery person dropped off the package at a distant relay - 17 euros in taxi fees to retrieve it
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Response from Europe Incontinence
Hello,
We are sorry to hear about your dissatisfaction, which we completely understand.
Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Sincerely,
Europe Incontinence.
We are sorry to hear about your dissatisfaction, which we completely understand.
Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Sincerely,
Europe Incontinence.
C
Rating: 5 out of 5
serious fast shipping quality products at reasonable prices I recommend I buy myself regularly
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R
Rating: 5 out of 5
Very good, efficiency, speed, in the execution of the order.
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P
Rating: 5 out of 5
Good product, quickly shipped at a fair price. I am satisfied.
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I
Rating: 5 out of 5
Nothing
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F
Rating: 5 out of 5
Very positive. Always delivered on time.
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A
Rating: 5 out of 5
Very fast service and huge selection. Easy to find the products you are looking for.
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F
Rating: 5 out of 5
Hello, Good responsiveness from Europe Incontinence and, for once, the same for the carrier; it's so rare that it needs to be highlighted. Best regards
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J
Rating: 5 out of 5
I am super happy, I don't hesitate to order next time
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M
Rating: 5 out of 5
Europ Incontinence is always very responsive
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C
Rating: 5 out of 5
Very satisfied my mother is delighted
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Y
Rating: 5 out of 5
Very happy with this site and its seriousness
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C
Rating: 5 out of 5
Excellent service and delivery internationally. Good number of diverse products
A
Rating: 1 out of 5
The delivery of the products was not made to the home but directly to a relay point, which is not normal and this is not the first time. Chrono post is not doing the job.
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Response from Europe Incontinence
Hello,
We are sorry to hear about your dissatisfaction, which we fully understand.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Sincerely,
Europe Incontinence.
We are sorry to hear about your dissatisfaction, which we fully understand.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Sincerely,
Europe Incontinence.
R
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
material conforms to the description
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S
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
Very happy with the ease of ordering and the speed of shipping.
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Y
Rating: 5 out of 5
Thank you, very quick, and satisfied.
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Y
Rating: 5 out of 5
Super
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E
Rating: 1 out of 5
Product Bad. I won't order again.
Response from Europe Incontinence
Hello,
Thank you for your feedback, but we are sorry to hear that you are dissatisfied with the quality of the products you ordered.
Could you please provide us with more details about the defects you found in the product?
We offer a wide range of brands and product lines so that you can find the product that suits you best. We invite you to try them out and give us your feedback.
Kind regards,
Europe Incontinence.
Thank you for your feedback, but we are sorry to hear that you are dissatisfied with the quality of the products you ordered.
Could you please provide us with more details about the defects you found in the product?
We offer a wide range of brands and product lines so that you can find the product that suits you best. We invite you to try them out and give us your feedback.
Kind regards,
Europe Incontinence.
C
Rating: 5 out of 5
Fast delivery, quality product
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M
Rating: 5 out of 5
-
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C
Rating: 5 out of 5
Order received very quickly, really great
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G
Rating: 5 out of 5
At each order no problem
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C
Rating: 5 out of 5
Delivery purchase in accordance with the expected timeframe, and at a fair price. Thank you!
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M
Rating: 5 out of 5
Neat, fast delivery
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F
Rating: 5 out of 5
Just very good.
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A
Rating: 5 out of 5
good
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N
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Order was sent fast and delivery was swift.
T
Rating: 5 out of 5
easy ordering, discreet delivery according to schedule
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V
Rating: 5 out of 5
Fast delivery, I'm satisfied
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B
Rating: 5 out of 5
Good
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C
Rating: 5 out of 5
Excellent quality of the diapers that I use and very good speed and communication
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B
Rating: 1 out of 5
They did not meet the delivery deadline nor did they give me any solution after writing to them several times
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Response from Europe Incontinence
Hello,
We regret your dissatisfaction and we completely understand it.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this type of situation does not happen again in the future. Unfortunately, we have no control over deliveries, as we are an independent delivery service.
We inform you that, in the future, you can choose another carrier if you wish.
We apologize for the inconvenience, although this is beyond our control.
Sincerely,
Europe Incontinence.
We regret your dissatisfaction and we completely understand it.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this type of situation does not happen again in the future. Unfortunately, we have no control over deliveries, as we are an independent delivery service.
We inform you that, in the future, you can choose another carrier if you wish.
We apologize for the inconvenience, although this is beyond our control.
Sincerely,
Europe Incontinence.
A
Rating: 5 out of 5
Excellent products and unfortunately very useful for my father. Precise and punctual timing.
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J
Rating: 5 out of 5
A top service and price.
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