Customer reviews of Europe Incontinence

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
5 2 565 86% 4 225 8% 3 76 3% 2 47 2% 1 58 2%

Summary of reviews

The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.

Reviews 1, 2 and 5 stars

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C
Chantal F.
Rating: 5 out of 5
following a purchase from 11/07/2025
Very good
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G
Gloria C.
Rating: 5 out of 5
following a purchase from 09/07/2025
excellent
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G
GERARD D.
Rating: 5 out of 5
following a purchase from 09/07/2025
Fast delivery.
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F
Florian J.
Rating: 5 out of 5
following a purchase from 08/07/2025
Yes
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L
Liliane F.
Rating: 2 out of 5
following a purchase from 08/07/2025
Delivery date scheduled between July 11 and 12...BUT package received only on July 16. Really very unfortunate. Otherwise, content OK.
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Response from Europe Incontinence
Hello,

Thank you for your feedback, but we are sorry to hear about your dissatisfaction, which we completely understand.

Due to a large number of orders, we have accumulated some delays and we apologize for that.

We are doing everything possible to ensure that this kind of inconvenience does not happen again in the future.

Best regards,
Europe Incontinence.
J
JEANNINE B.
Rating: 5 out of 5
following a purchase from 08/07/2025
Competitive prices and fast delivery times. I recommend.
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M
Manuel T.
Rating: 5 out of 5
following a purchase from 08/07/2025
This is the third time I place an order and as always it has arrived on time and in very good condition.
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B
Béatrice M.
Rating: 2 out of 5
following a purchase from 08/07/2025
Deliveries are always late compared to the communicated deadline.
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Response from Europe Incontinence
Hello,

Thank you for your feedback, but we are sorry to hear about your dissatisfaction, which we completely understand.

Due to a large number of orders, we have accumulated some delays and we apologize for that.

We are doing everything possible to ensure that this kind of inconvenience does not happen again in the future.

Best regards,
Europe Incontinence.
F
François Z.
Rating: 5 out of 5
following a purchase from 08/07/2025
Quality service. Choice of products. Fair prices.
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M
Marie france C.
Rating: 5 out of 5
following a purchase from 06/07/2025
Very well
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T
Toni M.
Rating: 5 out of 5
following a purchase from 07/07/2025
Excellent ease of use.
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M
Monique C.
Rating: 5 out of 5
following a purchase from 07/07/2025
Everything is fine, thank you
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A
Annie G.
Rating: 2 out of 5
following a purchase from 05/07/2025
The delivery did not go as planned, received 2 packages one by carrier and the other by Chronopost, otherwise the products are fine.
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Response from Europe Incontinence
Hello,

Could you please specify which carrier (different from Chronopost) delivered your package?

Best regards,
Europe Incontinence.
L
Laurence P.
Rating: 5 out of 5
following a purchase from 07/07/2025
Perfect as always. Why look elsewhere?
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N
Nathalie Z.
Rating: 5 out of 5
following a purchase from 06/07/2025
Fast delivery, information on the delivery day. Nothing to complain about.
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L
Lorine C.
Rating: 5 out of 5
following a purchase from 16/06/2025
Fast ordering and delivery. Products that meet the needs.
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M
Marie-Noëlle D.
Rating: 5 out of 5
following a purchase from 06/07/2025
Very good except for the discreet packaging paid 1.90 €. Everyone knew it was Tena written on the box. Being in an independent senior residence. Hello. The shame.
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P
Philippe S.
Rating: 5 out of 5
following a purchase from 06/07/2025
Serious, fast shipping
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S
Sabrina M.
Rating: 5 out of 5
following a purchase from 06/07/2025
-
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P
philippe L.
Rating: 5 out of 5
following a purchase from 07/07/2025
GOOD
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C
CELINE A.
Rating: 5 out of 5
following a purchase from 06/07/2025
Satisfied with my order
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R
raanan B.
Rating: 5 out of 5
following a purchase from 05/07/2025
Fast and efficient. A small misunderstanding due to the reuse of boxes bearing a brand other than that of the ordered goods. It should be indicated on the box that it is reused and, if possible, display the brand of the contents.
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E
Elise L.
Rating: 5 out of 5
following a purchase from 06/07/2025
Ras
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Q
Queralt G.
Rating: 5 out of 5
following a purchase from 05/07/2025
All good
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S
Sophie M.
Rating: 5 out of 5
following a purchase from 05/07/2025
perfect
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M
magali L.
Rating: 5 out of 5
following a purchase from 04/07/2025
Perfect
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E
Erick S.
Rating: 5 out of 5
following a purchase from 04/07/2025
perfect shave
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N
Nicole C.
Rating: 5 out of 5
following a purchase from 04/07/2025
Good products.
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J
jose vicente B.
Rating: 5 out of 5
following a purchase from 05/07/2025
Good price and quite fast shipping.
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E
Eduardo A.
Rating: 5 out of 5
following a purchase from 26/06/2025
Good products at reasonable prices and depending on the amount of the purchase, shipping can be free.
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P
Poul A.
Rating: 5 out of 5
following a purchase from 04/07/2025
So good
R
ROMEO M.
Rating: 5 out of 5
following a purchase from 04/07/2025
Very satisfied
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E
Ethän F.
Rating: 5 out of 5
following a purchase from 04/07/2025
Fast delivery and we have a good value for money.
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N
Noelia P.
Rating: 1 out of 5
following a purchase from 04/07/2025
They have completely neglected the delivery, the last estimated delivery date is set for 15 days after the established date.
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Response from Europe Incontinence
Good morning,

We sincerely regret your dissatisfaction, which we fully understand.

Due to the large number of orders, we have accumulated a small delay and we apologize for that.

We are doing everything possible to ensure that this type of incident does not happen again in the future.

Sincerely,
Europe Incontinence.
A
ADJOUA RAMOU K.
Rating: 5 out of 5
following a purchase from 03/07/2025
9/10
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Y
Yolande S.
Rating: 5 out of 5
following a purchase from 04/07/2025
5/5
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M
Marie Jeanne M.
Rating: 5 out of 5
following a purchase from 02/07/2025
VERY FAST; GREAT CHOICE REASONABLE PRICE THE DESCRIPTION IS SOMETIMES TOO BRIEF
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E
Eda B.
Rating: 5 out of 5
following a purchase from 01/07/2025
It's okay
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M
María Josefa G.
Rating: 5 out of 5
following a purchase from 04/07/2025
All good.
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G
gilbert P.
Rating: 5 out of 5
following a purchase from 03/07/2025
Very good product, fast delivery
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