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M
Rating: 5 out of 5
Perfect
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Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
Summary of reviews
The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.
Reviews 1, 2 and 5 stars
Reset filtersG
Rating: 5 out of 5
Very responsive and efficient after-sales service Competitive price products Congratulations
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H
Rating: 5 out of 5
PERFECT
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C
Rating: 5 out of 5
order without worry. Only the price remains very high!
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K
Rating: 5 out of 5
Excellent
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R
Rating: 5 out of 5
Very good
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C
Rating: 1 out of 5
Delivery problem
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Response from Europe Incontinence
Hello Mrs. Felix,
Thank you for your feedback and we apologize for this inconvenience.
Unfortunately, this is a problem related to the carrier. This situation is independent of our will, and we are doing what is necessary on our side to see what happened.
For any other questions, please do not hesitate to contact our customer service by email.
Best regards,
Europe Incontinence
Thank you for your feedback and we apologize for this inconvenience.
Unfortunately, this is a problem related to the carrier. This situation is independent of our will, and we are doing what is necessary on our side to see what happened.
For any other questions, please do not hesitate to contact our customer service by email.
Best regards,
Europe Incontinence
J
Rating: 5 out of 5
OK
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U
Rating: 5 out of 5
Good product and timely delivery
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G
Rating: 5 out of 5
Fast service, compliant products. No issues, I recommend
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D
Rating: 5 out of 5
Hello, I hope that next time I will have an interesting promo code. Thank you. Have a nice day.
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L
Rating: 5 out of 5
The delivery was quick, but there was a misunderstanding: I am a regular customer, I have specified several times to call me in case of no answer at the intercom (I am disabled, I cannot open), so that I can give the courier instructions to open the door. I have never been called and have always had to send someone to the pickup point.
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N
Rating: 5 out of 5
SATISFIED
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P
Rating: 5 out of 5
No problem
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J
Rating: 5 out of 5
Fast compliant I recommend this site
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A
Rating: 5 out of 5
Service always perfect and fast. As for the product, it seems to me that the quality is not the same, to be seen during use. Good reception.
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J
Rating: 5 out of 5
Ordered product is received as desired and in good order. However, the shipping time is longer than I am used to from other webshops.
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D
Rating: 5 out of 5
Respect for deadlines, delivery ok
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C
Rating: 5 out of 5
As always, perfect Fast delivery
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E
Rating: 1 out of 5
The delivery person left the package behind the gate without presenting themselves at my 94-year-old mother's home.
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Response from Europe Incontinence
Hello Mrs. Delamotte,
Thank you for your feedback and we sincerely regret the way this delivery went.
Unfortunately, this is a problem related to the behavior of the carrier. This situation is completely independent of our will, and we are immediately taking the necessary steps with their services to report this incident so that it does not happen again. We completely understand your dissatisfaction with this lack of professionalism, especially regarding your mother's home.
For any other questions or if you need assistance, please do not hesitate to contact our customer service by email.
Best regards,
Europe Incontinence
Thank you for your feedback and we sincerely regret the way this delivery went.
Unfortunately, this is a problem related to the behavior of the carrier. This situation is completely independent of our will, and we are immediately taking the necessary steps with their services to report this incident so that it does not happen again. We completely understand your dissatisfaction with this lack of professionalism, especially regarding your mother's home.
For any other questions or if you need assistance, please do not hesitate to contact our customer service by email.
Best regards,
Europe Incontinence
A
Rating: 5 out of 5
Very good
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F
Rating: 2 out of 5
The package was sent to a different address than the one indicated in the email... informing me where to go to pick it up. It was by calling Mondial Relay that I learned the exact delivery site.
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Response from Europe Incontinence
Hello Mr. Lestienne,
Thank you for your feedback and we sincerely apologize for this inconvenience.
Unfortunately, this is a problem related to the carrier. This situation is completely independent of our will, and we are currently doing everything possible with Mondial Relay to understand what happened so that this does not happen again.
We are, however, relieved that you were able to locate your package. For any other questions or if you need further assistance, please do not hesitate to contact our customer service by email.
Best regards,
Europe Incontinence
Thank you for your feedback and we sincerely apologize for this inconvenience.
Unfortunately, this is a problem related to the carrier. This situation is completely independent of our will, and we are currently doing everything possible with Mondial Relay to understand what happened so that this does not happen again.
We are, however, relieved that you were able to locate your package. For any other questions or if you need further assistance, please do not hesitate to contact our customer service by email.
Best regards,
Europe Incontinence
B
Rating: 5 out of 5
interesting purchases at price level after a discount voucher to reduce shipping costs would also be interesting when orders are regularly placed.
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C
Rating: 5 out of 5
Very fast and convenient
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N
Rating: 5 out of 5
Very good !
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X
Rating: 5 out of 5
Reasonable price and fast delivery
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T
Rating: 5 out of 5
Excellent service, always punctual and precise. I have used the service several times
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M
Rating: 5 out of 5
Top delivery. And very short delivery time.
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A
Rating: 5 out of 5
Very serious.
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S
Rating: 5 out of 5
Good quality and good price
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K
Rating: 5 out of 5
Perfect as always.
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A
Rating: 5 out of 5
Satisfactory experience and guaranteed trials
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M
Rating: 5 out of 5
FAST AND DISCREET SERVICE
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D
Rating: 5 out of 5
Everything is perfect, except for a tiny detail regarding the delivery time, can it be shortened? Thank you & Best regards.
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M
Rating: 5 out of 5
Adult water diapers
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D
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
good products for the care of my family, good price, and suitable home delivery. Thank you.
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J
Rating: 5 out of 5
Except for one package that arrived later than the other, perfect!
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M
Rating: 5 out of 5
Top of the top! Discreet delivery, well packaged and very fast! What more could you ask for?
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P
Rating: 5 out of 5
The price is very affordable and the diapers have very good quality. There is a lot of variety to choose from.
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