Customer reviews of Europe Incontinence

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
5 2 565 86% 4 225 8% 3 76 3% 2 47 2% 1 58 2%

Summary of reviews

The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.

Reviews 1, 3, 4 and 5 stars

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M
Maria jose L.
Rating: 5 out of 5
following a purchase from 02/01/2026
All good. Ok
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GERARD D.
Rating: 5 out of 5
following a purchase from 01/01/2026
Satisfied
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Liliane R.
Rating: 5 out of 5
following a purchase from 06/01/2026
I have been a customer for a long time now, for more than 150 euros on each order... when will there be a commercial gesture, discount or gift voucher....
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NICOLE A.
Rating: 5 out of 5
following a purchase from 06/01/2026
I will no longer order a shipping disaster with Chronopost
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anthony B.
Rating: 5 out of 5
following a purchase from 06/01/2026
Attractive prices fast delivery
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Georges J.
Rating: 5 out of 5
following a purchase from 06/01/2026
Every order is always perfect
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f R.
Rating: 5 out of 5
following a purchase from 05/01/2026
Everything went well.
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marie-france M.
Rating: 5 out of 5
following a purchase from 06/01/2026
I am very happy with your services and I received the packages quickly, everything is perfect, thank you
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Francisco H.
Rating: 5 out of 5
following a purchase from 05/01/2026
Very satisfied.
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Igor S.
Rating: 5 out of 5
following a purchase from 04/01/2026
Impeccable and fast service
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mauro B.
Rating: 5 out of 5
following a purchase from 03/01/2026
I have already bought from them several times, always satisfied and fast, good price
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SERGE G.
Rating: 5 out of 5
following a purchase from 02/01/2026
Perfect delivery and protection that perfectly meet the need
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Patricia C.
Rating: 5 out of 5
following a purchase from 03/01/2026
Meets my expectations, fast delivery. Serious company. Top
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Monique B.
Rating: 5 out of 5
following a purchase from 03/01/2026
10
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ALAIN M.
Rating: 5 out of 5
following a purchase from 03/01/2026
Still very satisfied with the products and the service. Order management and delivery ultra fast. I recommend without hesitation.
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SEBASTIEN D.
Rating: 5 out of 5
following a purchase from 02/01/2026
Fast delivery Competitive prices
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Lesley B.
Rating: 5 out of 5
following a purchase from 02/01/2026
good service fast delivery good prices
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Ullriche V.
Rating: 5 out of 5
following a purchase from 28/12/2025
Fast delivery
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Pierre F.
Rating: 5 out of 5
following a purchase from 02/01/2026
Very responsive site, attentive to customers. Good fast and efficient company
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Maryline P.
Rating: 4 out of 5
following a purchase from 02/01/2026
Fast delivery time
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Jacques M.
Rating: 5 out of 5
following a purchase from 02/01/2026
Always satisfied
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Marja-Liisa L.
Rating: 5 out of 5
following a purchase from 31/12/2025
Fast service
J
Jean-François M.
Rating: 4 out of 5
following a purchase from 31/12/2025
product conforms very good price packaging carton a bit fragile
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Carmen C.
Rating: 5 out of 5
following a purchase from 02/01/2026
Very satisfied
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F
fatma S.
Rating: 5 out of 5
following a purchase from 31/12/2025
I am satisfied with my purchase. The quality is satisfactory.
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Genevieve D.
Rating: 5 out of 5
following a purchase from 02/01/2026
Excellent product
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Caroline R.
Rating: 5 out of 5
following a purchase from 31/12/2025
Perfectly matches the description I recommend
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M
Marcin B.
Rating: 1 out of 5
following a purchase from 01/01/2026
I clarify that this is not a review of the seller EI, it is a criticism of the delivery method and the complications it causes. EI sells medical equipment, so it is assumed that some people who buy it may potentially be disabled, sick, etc. For me, the delivery was delayed for a week for more or less valid reasons, only to end up being delivered in another department. This is simply unacceptable on the part of the provider responsible for delivery for this type of product.
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Response from Europe Incontinence
Hello,

Thank you for your feedback, but we are sorry to learn of your dissatisfaction, which we fully understand.

Your complaint will be forwarded to the carrier responsible for delivering your package. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

However, we are doing everything possible to ensure that this kind of situation does not happen again in the future.

We inform you that if you wish to reorder, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Best regards,
Europe Incontinence
R
R S.
Rating: 5 out of 5
following a purchase from 28/12/2025
Good and fast delivery
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Jeppe B.
Rating: 4 out of 5
following a purchase from 27/12/2025
The package was open in one of the sides, so the product could have fallen out. Luckily it didn’t so 4 stars
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AMELIA T.
Rating: 4 out of 5
following a purchase from 28/12/2025
Seri
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Patrick F.
Rating: 5 out of 5
following a purchase from 30/12/2025
Perfect
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Anne marie G.
Rating: 5 out of 5
following a purchase from 29/12/2025
Serious site. A special discount for loyal customers would be welcome!
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MEBonaire M.
Rating: 3 out of 5
following a purchase from 28/12/2025
It took a very long time before it was delivered, which is normally not the case
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Response from Europe Incontinence
Dear,

We apologize that the delivery took longer than expected. We are doing everything we can to improve our delivery times as much as possible.

Our apologies for the inconvenience, even though this is beyond our control.

Kind regards,
Europe Incontinence
C
Charles H.
Rating: 5 out of 5
following a purchase from 29/12/2025
It was perfect and very fast.
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guillaume S.
Rating: 5 out of 5
following a purchase from 29/12/2025
On-time delivery
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Nelly W.
Rating: 5 out of 5
following a purchase from 29/12/2025
Perfect
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ettore M.
Rating: 5 out of 5
following a purchase from 29/12/2025
everything perfect
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M
Mariangela D.
Rating: 5 out of 5
following a purchase from 08/12/2025
EXCELLENT PRODUCT. FAST AND EFFICIENT IN SHIPPING AND IN ANSWERING ANY QUESTIONS. RECOMMENDED.
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ADJOUA RAMOU K.
Rating: 5 out of 5
following a purchase from 28/12/2025
Satisfied
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