Customer reviews of Europe Incontinence

I bought MOMICATE protections supposedly 10 drops and that is absolutely not the case. I am really disappointed.

I must say that for the previous 2 orders I placed I would have given 5 stars and for this one I give 3 stars and not one. Order paid by bank transfer on November 28 and consisting of three items: one arrived early, the second only on December 18, the third has not yet been delivered! It shows a delivery attempt but that is not true, there is always someone at the shipping address. Also, checking the order status on the site I find DELIVERED while one of the three items I have not yet received.

Very practical

Received the torn package.

The order arrived with a week delay but the quality of the product is top

It's a hassle that until the country is entered, the real price of what you want to buy and its shipping costs are not known. This can make you reconsider whether to buy something or not... It's a hassle that they don't do home deliveries without having to pay extra, especially if part of their customers are elderly or have physical problems. Although I understand that it has its side of raising awareness about the extra cost of bringing things to the door. I had to buy without being able to read reviews from other users and I would have liked to know what other buyers thought. I would have liked to have much more information about the products, such as how they are sewn or how to wash them better and their specific pattern and dimensions, and the materials, more detailed. Choosing the correct size, with the info from the website, was really impossible for me. I found myself having to buy two sizes knowing that one would not be suitable. That doesn't seem right to me. But the diapers are quite good and they notify you when you can go pick them up via SMS.

fast delivery ...lol. I placed the order on Monday and received it on Monday after

well designed

Order placed on October 20, expected for the 28th. They attempted delivery on October 31, but I wasn't home. No notice or alternative delivery date. Contacted europe-incontinence to cancel the order and still no response.

Very complete online site, easy to find your item, fast delivery

Product faithful to the order. Allow a few days before delivery. Serious site.

hello now I have not found cheaper elsewhere let's be frank Have a good day

Good prices, but long shipping times

Good product, as described. Good to have a choice in shipping options. The shipping took a few days, but it comes from Belgium, so one must expect a longer shipping time.

Regarding deliveries, there is no tracking unless requested. And deliveries are quite long compared to a few months ago.

Always too long to receive the package. DPD, the order leaves from Belgium, goes to Beaune then goes back to the Belgian border instead of the order place. We are told to pay attention to pollution. I think we want to laugh. Too bad because it's a great site.

Good prices, however delivery is long (4-5 days after order)

Delivery is reliable and usually fast

Even if the product descriptions (especially the usage instructions) are not precise/complete enough, they are quickly identifiable on an ergonomic and pleasant site to browse. The purchased products (washable adult diapers) are of good quality, comfortable and effective in use... all arrived in an intact package and quickly. Perhaps a little less post-order email and tracking of packages to reduce the impact on the planet would be appreciated... or compensating for their use.

Very average!! Order received with two weeks of waiting!! The products on the site were available, but the day after the order, an email informed me of the stock shortage. Worried about my first order!!

Site is fairly easy to navigate.

Reasonable delivery time and package arrived in good condition.

Your site is very informative. I found exactly what I was looking for right away. Thank you very much.

Non-compliance with delivery time and delivery location. Incorrect information on the quantity of each package. Seen on the site 28 and in reality only 15 items per package.

Low quality product. The return at my own expense does not justify the purchase. I'm sorry, but this is the reality.

Website easy to order from, customer services excellent quick accurate responses. Delivery wasn’t great but the customer services were onto it straight away.

Fine. Clear website and fast delivery.

Goods well packaged, delivery time a bit long

Products conform to the order but delivery time is way too long.

Fast delivery. But due to my mistake, returning the order is impossible because you do not offer a return to a relay point, the only means of transport that could have been used. Delivery to you by a classic carrier is too expensive. So I will keep the order and give it to a nursing home, they will certainly be happy. Following the return, I was thinking of ordering other products but you dissuaded me. I regret it but I think there are efforts to be made on the commercial level. Best regards,

Good

The shipping was quite fast and I could track it without problems. The company is serious, the product disappointing!

Good navigation on the website, the only downside is not tracking the shipment well. Arrived earlier than expected coming from abroad.

Order arrived in 2 parts No customer service phone number The only means remains messaging Too bad Reactive at least

Easy, you can repeat your order in a few clicks with the mouse without having to revisit the site, super

A bit long for delivery

A complete range of products at competitive prices. I give 4 stars due to the lack of information on delivery times.

I don't give it 5 stars, as the shipping includes the panties that come in the original boxes of these diapers.

Easy navigation, reasonable shipping costs

Courier expensive and not fast