English 
D
Rating: 5 out of 5
Fast delivery serious site
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Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
Summary of reviews
The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Transaction without problems
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P
Rating: 5 out of 5
Serious and fast site
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J
Rating: 5 out of 5
Easy order on the site, fast delivery.
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J
Rating: 1 out of 5
I have bought five packages on different occasions and I have not received any type of discount
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Response from Europe Incontinence
Dear customer,
Thank you for your email. We already offer very competitive and advantageous prices to our customers. Additionally, we offer you an additional 5% discount on our competitive prices if you buy by the box, as well as a 10% discount if you buy two boxes.
Our delivery policy also benefits you, as we offer delivery from a certain purchase amount.
Therefore, unfortunately, it is impossible for us to offer additional discounts if we want to maintain our current level of quality and, above all, to be able to offer free shipping of the goods.
However, we inform you that we are studying the possibility of implementing a loyalty system that will allow you to obtain some specific discounts in the future.
We hope you understand our position and we remain at your disposal for any additional information.
Sincerely,
Europe Incontinence.
Thank you for your email. We already offer very competitive and advantageous prices to our customers. Additionally, we offer you an additional 5% discount on our competitive prices if you buy by the box, as well as a 10% discount if you buy two boxes.
Our delivery policy also benefits you, as we offer delivery from a certain purchase amount.
Therefore, unfortunately, it is impossible for us to offer additional discounts if we want to maintain our current level of quality and, above all, to be able to offer free shipping of the goods.
However, we inform you that we are studying the possibility of implementing a loyalty system that will allow you to obtain some specific discounts in the future.
We hope you understand our position and we remain at your disposal for any additional information.
Sincerely,
Europe Incontinence.
J
Rating: 5 out of 5
In the delivery times, well done
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J
Rating: 5 out of 5
I have been ordering regularly for years, everything always goes well, nothing to report.
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A
Rating: 5 out of 5
I think the service could be a little faster.
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P
Rating: 5 out of 5
It's always perfect, from the order (the prices, the choice) to having delivery.
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T
Rating: 5 out of 5
Everything is perfect. Very fast and precise in deliveries
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M
Rating: 5 out of 5
The clothes are a guarantee
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L
Rating: 1 out of 5
No, I haven't even received my order
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Response from Europe Incontinence
Hello,
We are sorry to hear that you have not received your order.
Your package is indeed marked as delivered according to the carrier. An investigation has been launched and we are waiting for a response from the carrier. As soon as we hear back from them, we will keep you informed.
We apologize for the inconvenience caused, although it is beyond our control.
Best regards,
Europe Incontinence.
We are sorry to hear that you have not received your order.
Your package is indeed marked as delivered according to the carrier. An investigation has been launched and we are waiting for a response from the carrier. As soon as we hear back from them, we will keep you informed.
We apologize for the inconvenience caused, although it is beyond our control.
Best regards,
Europe Incontinence.
J
Rating: 5 out of 5
Very satisfied, as usual
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A
Rating: 5 out of 5
No problem
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G
Rating: 5 out of 5
As usual, fast shipping and excellent packaging
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C
Rating: 5 out of 5
Good service!
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M
Rating: 5 out of 5
-
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M
Rating: 5 out of 5
I have been buying from them for months now and I am very satisfied.
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V
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
VERY SATISFIED WITH THE PRODUCT AND WITH THE MANAGEMENT FOR ITS SHIPPING.
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R
Rating: 3 out of 5
Package received intact and well sealed, the items correspond to my order. However, please announce delivery dates that you can meet, package expected between August 14 and 16, but received on the 19!!!
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Response from Europe Incontinence
Hello,
We are sorry to hear about your dissatisfaction, which we completely understand.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Best regards,
Europe Incontinence.
We are sorry to hear about your dissatisfaction, which we completely understand.
Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.
We inform you that in the future, you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is independent of our will.
Best regards,
Europe Incontinence.
L
Rating: 5 out of 5
Great online store! Fast shipping, low prices, and well-packed products. Highly recommend!
A
Rating: 5 out of 5
I am satisfied
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S
Rating: 5 out of 5
In line with what I expected
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D
Rating: 5 out of 5
Very satisfied, I have been using this product for 5 years now, but I have always paid quite a lot. Now that I have found you, I won't let go of you! Thank you.
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I
Rating: 5 out of 5
Everything is correct... Very well we will try other formats based on my father's needs
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M
Rating: 5 out of 5
Perfect in every way
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T
Rating: 5 out of 5
very good layer
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G
Rating: 5 out of 5
Alles in Ordnung, schnell und zuverlässig!
G
Rating: 5 out of 5
Kindly, if you could check because the order was for 45 packages but unfortunately only 39 arrived in the shipments, 6 are missing. Thank you very much.
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V
Rating: 5 out of 5
WHEN A SELLER, SUCH AS EUROPE INCONTINENCE, NOT ONLY OFFERS YOU A VARIETY OF PRODUCTS AT COMPETITIVE PRICES BUT ALSO RESPECTS AND FOLLOWS THE CLIENTELE WITH GREAT HUMAN AND PROFESSIONAL HONESTY, YOU FEEL GUARANTEED AND HONORED TO KNOW AND PURCHASE FROM THEM.
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M
Rating: 5 out of 5
T. well as usual
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S
Rating: 5 out of 5
Fast site and products at the best price
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I
Rating: 1 out of 5
I have not received the order, and I don't even know if I will be refunded. The order was placed on 08/08/25 and today, 22/08/25, I still have neither order nor package. I do not recommend this store.
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Response from Europe Incontinence
Good morning,
We regret that you are not satisfied, we completely understand your dissatisfaction.
After investigating the matter, it seems that the transport company has lost your package.
Therefore, we will proceed with the refund of your order as soon as possible, as you have requested via email.
We ask you to forgive us for this inconvenience, which is beyond our control.
Sincerely,
Europe Incontinence.
We regret that you are not satisfied, we completely understand your dissatisfaction.
After investigating the matter, it seems that the transport company has lost your package.
Therefore, we will proceed with the refund of your order as soon as possible, as you have requested via email.
We ask you to forgive us for this inconvenience, which is beyond our control.
Sincerely,
Europe Incontinence.
H
Rating: 5 out of 5
Always on top.
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T
Rating: 5 out of 5
Arrived in due time. Low delivery cost 👍
R
Rating: 5 out of 5
Unbeatable price and fast shipping
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M
Rating: 5 out of 5
nothing to say, everything is perfect, from the order to the very fast shipping.
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L
Rating: 5 out of 5
Products at a good price and fast shipping
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M
Rating: 3 out of 5
Arrived later than agreed
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Response from Europe Incontinence
Good morning,
We are very sorry for your dissatisfaction, which we completely understand.
Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that such situations do not occur in the future. Unfortunately, we have no control over deliveries themselves, as it is an independent delivery service.
We inform you that you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is beyond our control.
Sincerely,
Europe Incontinence.
We are very sorry for your dissatisfaction, which we completely understand.
Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that such situations do not occur in the future. Unfortunately, we have no control over deliveries themselves, as it is an independent delivery service.
We inform you that you have the option to choose another carrier if you wish.
We apologize for the inconvenience caused, although it is beyond our control.
Sincerely,
Europe Incontinence.