Customer reviews of Europe Incontinence

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 141 published reviews
5 2 708 86% 4 236 8% 3 82 3% 2 48 2% 1 67 2%

Summary of reviews

Customers consistently highlight fast, reliable delivery and convenient fulfillment, with orders arriving on time and shipments processed quickly. They note specific strengths in product availability and accuracy, mentioning a wide selection, items matching descriptions, and products that meet their needs. The store also receives strong praise for service reliability and ease of ordering, including straightforward payments, professional packaging, and responsive, trustworthy support. Overall, the experience is described as seamless and dependable, with regular customers expressing continued trust and repeat purchases.

Reviews 1, 4 and 5 stars

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S
Serge G.
Rating: 5 out of 5
following a purchase from 02/01/2026
Perfect delivery and protection that perfectly meet the need
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Patricia C.
Rating: 5 out of 5
following a purchase from 03/01/2026
Meets my expectations, fast delivery. Serious company. Top
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Monique B.
Rating: 5 out of 5
following a purchase from 03/01/2026
10
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Alain M.
Rating: 5 out of 5
following a purchase from 03/01/2026
Still very satisfied with the products and the service. Order management and delivery ultra fast. I recommend without hesitation.
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Sebastien D.
Rating: 5 out of 5
following a purchase from 02/01/2026
Fast delivery Competitive prices
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Lesley B.
Rating: 5 out of 5
following a purchase from 02/01/2026
good service fast delivery good prices
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Ullriche V.
Rating: 5 out of 5
following a purchase from 28/12/2025
Fast delivery
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Pierre F.
Rating: 5 out of 5
following a purchase from 02/01/2026
Very responsive site, attentive to customers. Good fast and efficient company
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M
Maryline P.
Rating: 4 out of 5
following a purchase from 02/01/2026
Fast delivery time
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Jacques M.
Rating: 5 out of 5
following a purchase from 02/01/2026
Always satisfied
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Marja-Liisa L.
Rating: 5 out of 5
following a purchase from 31/12/2025
Fast service
J
Jean-François M.
Rating: 4 out of 5
following a purchase from 31/12/2025
product conforms very good price packaging carton a bit fragile
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C
Carmen C.
Rating: 5 out of 5
following a purchase from 02/01/2026
Very satisfied
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F
Fatma S.
Rating: 5 out of 5
following a purchase from 31/12/2025
I am satisfied with my purchase. The quality is satisfactory.
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Genevieve D.
Rating: 5 out of 5
following a purchase from 02/01/2026
Excellent product
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C
Caroline R.
Rating: 5 out of 5
following a purchase from 31/12/2025
Perfectly matches the description I recommend
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M
Marcin B.
Rating: 1 out of 5
following a purchase from 01/01/2026
I clarify that this is not a review of the seller EI, it is a criticism of the delivery method and the complications it causes. EI sells medical equipment, so it is assumed that some people who buy it may potentially be disabled, sick, etc. For me, the delivery was delayed for a week for more or less valid reasons, only to end up being delivered in another department. This is simply unacceptable on the part of the provider responsible for delivery for this type of product.
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Response from Europe Incontinence
Hello,

Thank you for your feedback, but we are sorry to learn of your dissatisfaction, which we fully understand.

Your complaint will be forwarded to the carrier responsible for delivering your package. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

However, we are doing everything possible to ensure that this kind of situation does not happen again in the future.

We inform you that if you wish to reorder, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Best regards,
Europe Incontinence
R
R S.
Rating: 5 out of 5
following a purchase from 28/12/2025
Good and fast delivery
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Jeppe B.
Rating: 4 out of 5
following a purchase from 27/12/2025
The package was open in one of the sides, so the product could have fallen out. Luckily it didn’t so 4 stars
A
Amelia T.
Rating: 4 out of 5
following a purchase from 28/12/2025
Seri
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Patrick F.
Rating: 5 out of 5
following a purchase from 30/12/2025
Perfect
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A
Anne Marie G.
Rating: 5 out of 5
following a purchase from 29/12/2025
Serious site. A special discount for loyal customers would be welcome!
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Charles H.
Rating: 5 out of 5
following a purchase from 29/12/2025
It was perfect and very fast.
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Guillaume S.
Rating: 5 out of 5
following a purchase from 29/12/2025
On-time delivery
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Nelly W.
Rating: 5 out of 5
following a purchase from 29/12/2025
Perfect
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Ettore M.
Rating: 5 out of 5
following a purchase from 29/12/2025
everything perfect
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M
Mariangela D.
Rating: 5 out of 5
following a purchase from 08/12/2025
EXCELLENT PRODUCT. FAST AND EFFICIENT IN SHIPPING AND IN ANSWERING ANY QUESTIONS. RECOMMENDED.
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A
Adjoua Ramou K.
Rating: 5 out of 5
following a purchase from 28/12/2025
Satisfied
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E V.
Rating: 5 out of 5
following a purchase from 28/12/2025
Good execution of the delivery of the order
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A
Antoine G.
Rating: 5 out of 5
following a purchase from 26/12/2025
No problems.
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Magali L.
Rating: 5 out of 5
following a purchase from 27/12/2025
Perfect
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Véronique B.
Rating: 5 out of 5
following a purchase from 26/12/2025
Very satisfied and the delivery meets my expectations thank you
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Louis W.
Rating: 5 out of 5
following a purchase from 26/12/2025
language could automatically be in Dutch for Dutch speakers
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M
Maria A.
Rating: 5 out of 5
following a purchase from 27/12/2025
The shipment arrived quickly. A lot of variety of products that are hard to find in physical stores
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M
Michelle L.
Rating: 1 out of 5
following a purchase from 26/12/2025
I still haven't received my package since the order on December 26
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Response from Europe Incontinence
Hello,

We are sorry to hear that you have not received your order.

It seems that the carrier has indeed encountered a problem with your package and that it is being returned to us.

As soon as we receive it, we can proceed with a reshipment or a refund according to your preference.

Please send us your request by email at "[email protected]". We will respond as soon as possible.

We apologize for the inconvenience caused, although it is independent of our will.

Sincerely,
Europe Incontinence
A
Aurelie G.
Rating: 5 out of 5
following a purchase from 23/12/2025
Very absorbent protection that also holds odors well
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Mhamed A.
Rating: 5 out of 5
following a purchase from 21/12/2025
Impeccable service, fast, secure and a good value for money. Thank you
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Erwan Q.
Rating: 5 out of 5
following a purchase from 23/12/2025
OH TOP !
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Theo R.
Rating: 5 out of 5
following a purchase from 19/12/2025
Fast delivery
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J
Jean S.
Rating: 5 out of 5
following a purchase from 20/12/2025
Perfect, fast shipping, Thank you
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