Customer reviews of Europe Incontinence

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
5 2 565 86% 4 225 8% 3 76 3% 2 47 2% 1 58 2%

Summary of reviews

The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.

Reviews 1, 4 and 5 stars

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M
Mac M.
Rating: 5 out of 5
following a purchase from 06/08/2025
5 star fast delivery
M
Marie V.
Rating: 5 out of 5
following a purchase from 05/08/2025
Quick! Thank you!
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Catherine C.
Rating: 5 out of 5
following a purchase from 05/08/2025
Good products
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Monique B.
Rating: 5 out of 5
following a purchase from 05/08/2025
Perfect product and delivery
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angelique P.
Rating: 5 out of 5
following a purchase from 05/08/2025
Always on top and fast
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jose vicente B.
Rating: 4 out of 5
following a purchase from 29/07/2025
The swimmate pads have been as I expected but the others have not,
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Patricia C.
Rating: 5 out of 5
following a purchase from 04/08/2025
In line with my expectations
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Maud B.
Rating: 5 out of 5
following a purchase from 04/08/2025
Faster on the second order than on the first but it's great
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Fabrizio T.
Rating: 5 out of 5
following a purchase from 05/08/2025
Punctual and precise as always
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Matteo C.
Rating: 5 out of 5
following a purchase from 04/08/2025
Efficient, economical, and guaranteed.
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M
marco B.
Rating: 5 out of 5
following a purchase from 21/07/2025
EXCELLENT QUALITY, PRECISE, PUNCTUAL
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Marie-jeanne V.
Rating: 5 out of 5
following a purchase from 04/08/2025
Very smooth and correct delivery. I always order from this site and am always very satisfied.
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Madeleine B.
Rating: 5 out of 5
following a purchase from 04/08/2025
Very good products and fair prices
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Yannick A.
Rating: 5 out of 5
following a purchase from 04/08/2025
Product conforms to the description and delivery on the scheduled date
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PIETRZAK G.
Rating: 5 out of 5
following a purchase from 04/08/2025
IMPECCABLE RAS
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Reynelde V.
Rating: 4 out of 5
following a purchase from 02/08/2025
impeccable product and delivery, but the black plastic surrounding the packages is unbearable.
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Laurence P.
Rating: 5 out of 5
following a purchase from 02/08/2025
Ordering from Europe Incontinence always goes well. The products are compliant and the deliveries are fast. I only go through them now.
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Helmut G.
Rating: 5 out of 5
following a purchase from 03/08/2025
Everything is perfect, thank you
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PEDRO S.
Rating: 1 out of 5
following a purchase from 02/08/2025
I haven't received it
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Response from Europe Incontinence
Good morning,

We regret that you have not received your package.

It seems that your package has been returned to our facilities because, apparently, your delivery address was incomplete.

Could you please send a complaint to the following email address: [email protected]?

We will look for a solution to resend your package or proceed with your refund.

We apologize for the inconvenience caused, although it is beyond our control.

Sincerely,
Europe Incontinence.
M
marie-france M.
Rating: 5 out of 5
following a purchase from 02/08/2025
I am very satisfied with the order that I received well, everything is perfect
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didier P.
Rating: 4 out of 5
following a purchase from 02/08/2025
Package arrived all torn
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Lidia B.
Rating: 5 out of 5
following a purchase from 01/08/2025
Very well packaged. Received on time.
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angelo R.
Rating: 5 out of 5
following a purchase from 30/07/2025
always correct and punctual
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Jean Marie M.
Rating: 5 out of 5
following a purchase from 31/07/2025
Perfect
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Jose Luis T.
Rating: 5 out of 5
following a purchase from 01/08/2025
Perfect
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VALENTIN P.
Rating: 5 out of 5
following a purchase from 27/07/2025
Really an excellent product. I have suffered from incontinence since childhood due to autism, and despite treatments, it has never resolved the problem at night. I have tried many brands before buying on this site, and it is perfect; the site offers high-quality products. The ones I use at night are the Seni Super Quatro, and I have never had a problem with them. For all children and adults who suffer from incontinence, I highly recommend this site.
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MARIA C.
Rating: 4 out of 5
following a purchase from 28/07/2025
The order was delayed by a day and it no longer worked for me because I had a trip. Other than that, the experience was good and the availability of products was very wide.
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yohan V.
Rating: 5 out of 5
following a purchase from 31/07/2025
Father of a disabled boy, I am a regular and satisfied customer.
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Laurent R.
Rating: 5 out of 5
following a purchase from 31/07/2025
Hello, Delivery location not respected
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Francisco José M.
Rating: 5 out of 5
following a purchase from 29/07/2025
All good
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Michel M.
Rating: 5 out of 5
following a purchase from 30/07/2025
simple and quick
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Camille S.
Rating: 5 out of 5
following a purchase from 27/07/2025
Satisfied and the delivery by colissimo is great at least they inform about the day and time of delivery
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SYLVIE B.
Rating: 5 out of 5
following a purchase from 30/07/2025
OK no problem
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AURELIE F.
Rating: 5 out of 5
following a purchase from 30/07/2025
Perfect
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Joachim P.
Rating: 5 out of 5
following a purchase from 30/07/2025
Very fast shipping and package well received
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Massimo T.
Rating: 5 out of 5
following a purchase from 27/07/2025
Satisfied with the purchase
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Stéphane K.
Rating: 5 out of 5
following a purchase from 28/07/2025
Many choices Fast shipping I recommend
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Butnaru N.
Rating: 5 out of 5
following a purchase from 29/07/2025
Super
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Elliot L.
Rating: 5 out of 5
following a purchase from 28/07/2025
Good site, serious and fast. Delivery went well.
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MARIA INES S.
Rating: 1 out of 5
following a purchase from 24/07/2025
The product is good. The customer service in my case was terrible and the shipping was very slow. I am still waiting for them to respond to resolve my doubts.
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Response from Europe Incontinence
Good morning,

We are very sorry for your dissatisfaction, which we fully understand.

Our after-sales service responds to all inquiries received through the email address: [email protected].

Your complaint will be forwarded to UPS, responsible for the delivery of your package. Unfortunately, we have no control over the deliveries themselves, as this is an independent delivery service.

We inform you that you have the option to choose another carrier if you wish.

We apologise for the inconvenience caused, although it is beyond our control.

Sincerely,
Europe Incontinence
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