Customer reviews of Europe Incontinence

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 141 published reviews
5 2 708 86% 4 236 8% 3 82 3% 2 48 2% 1 67 2%

Summary of reviews

Customers consistently highlight fast, reliable delivery and convenient fulfillment, with orders arriving on time and shipments processed quickly. They note specific strengths in product availability and accuracy, mentioning a wide selection, items matching descriptions, and products that meet their needs. The store also receives strong praise for service reliability and ease of ordering, including straightforward payments, professional packaging, and responsive, trustworthy support. Overall, the experience is described as seamless and dependable, with regular customers expressing continued trust and repeat purchases.

Reviews 2, 3, 4 and 5 stars

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N
Nicole A.
Rating: 5 out of 5
following a purchase from 06/01/2026
I will no longer order a shipping disaster with Chronopost
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Anthony B.
Rating: 5 out of 5
following a purchase from 06/01/2026
Attractive prices fast delivery
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Georges J.
Rating: 5 out of 5
following a purchase from 06/01/2026
Every order is always perfect
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F R.
Rating: 5 out of 5
following a purchase from 05/01/2026
Everything went well.
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Marie-France M.
Rating: 5 out of 5
following a purchase from 06/01/2026
I am very happy with your services and I received the packages quickly, everything is perfect, thank you
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Francisco H.
Rating: 5 out of 5
following a purchase from 05/01/2026
Very satisfied.
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Igor S.
Rating: 5 out of 5
following a purchase from 04/01/2026
Impeccable and fast service
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Mauro B.
Rating: 5 out of 5
following a purchase from 03/01/2026
I have already bought from them several times, always satisfied and fast, good price
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Serge G.
Rating: 5 out of 5
following a purchase from 02/01/2026
Perfect delivery and protection that perfectly meet the need
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Patricia C.
Rating: 5 out of 5
following a purchase from 03/01/2026
Meets my expectations, fast delivery. Serious company. Top
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Monique B.
Rating: 5 out of 5
following a purchase from 03/01/2026
10
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Alain M.
Rating: 5 out of 5
following a purchase from 03/01/2026
Still very satisfied with the products and the service. Order management and delivery ultra fast. I recommend without hesitation.
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Sebastien D.
Rating: 5 out of 5
following a purchase from 02/01/2026
Fast delivery Competitive prices
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Lesley B.
Rating: 5 out of 5
following a purchase from 02/01/2026
good service fast delivery good prices
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Ullriche V.
Rating: 5 out of 5
following a purchase from 28/12/2025
Fast delivery
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Pierre F.
Rating: 5 out of 5
following a purchase from 02/01/2026
Very responsive site, attentive to customers. Good fast and efficient company
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Maryline P.
Rating: 4 out of 5
following a purchase from 02/01/2026
Fast delivery time
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Jacques M.
Rating: 5 out of 5
following a purchase from 02/01/2026
Always satisfied
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Marja-Liisa L.
Rating: 5 out of 5
following a purchase from 31/12/2025
Fast service
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Jean-François M.
Rating: 4 out of 5
following a purchase from 31/12/2025
product conforms very good price packaging carton a bit fragile
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Carmen C.
Rating: 5 out of 5
following a purchase from 02/01/2026
Very satisfied
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Fatma S.
Rating: 5 out of 5
following a purchase from 31/12/2025
I am satisfied with my purchase. The quality is satisfactory.
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Genevieve D.
Rating: 5 out of 5
following a purchase from 02/01/2026
Excellent product
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Caroline R.
Rating: 5 out of 5
following a purchase from 31/12/2025
Perfectly matches the description I recommend
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Jean S.
Rating: 2 out of 5
following a purchase from 30/12/2025
Delivery problem at home For the first time, the usual delivery by DPD to the floor following my explicit request was not carried out, replaced, while I was present, by a delivery by Chronopost to the caretaker. This imposes a transfer that is very difficult for me.
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Response from Europe Incontinence
Hello,

Thank you for your feedback, and we sincerely regret the dissatisfaction encountered. We fully understand your discontent.

Your complaint will be forwarded to the carrier responsible for delivering your package. Indeed, since the delivery is handled by an independent provider, we do not have direct control over its execution.

However, please be assured that we remain attentive to this type of situation and are doing everything possible to ensure it does not happen again in the future.

Furthermore, if you wish to place a new order, you will have the option to select another carrier according to your preferences.

We sincerely apologize for the inconvenience caused, although it is independent of our will.

Best regards,
Europe Incontinence
R
R S.
Rating: 5 out of 5
following a purchase from 28/12/2025
Good and fast delivery
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Jeppe B.
Rating: 4 out of 5
following a purchase from 27/12/2025
The package was open in one of the sides, so the product could have fallen out. Luckily it didn’t so 4 stars
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Amelia T.
Rating: 4 out of 5
following a purchase from 28/12/2025
Seri
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Patrick F.
Rating: 5 out of 5
following a purchase from 30/12/2025
Perfect
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Anne Marie G.
Rating: 5 out of 5
following a purchase from 29/12/2025
Serious site. A special discount for loyal customers would be welcome!
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Mebonaire M.
Rating: 3 out of 5
following a purchase from 28/12/2025
It took a very long time before it was delivered, which is normally not the case
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Response from Europe Incontinence
Dear,

We apologize that the delivery took longer than expected. We are doing everything we can to improve our delivery times as much as possible.

Our apologies for the inconvenience, even though this is beyond our control.

Kind regards,
Europe Incontinence
C
Charles H.
Rating: 5 out of 5
following a purchase from 29/12/2025
It was perfect and very fast.
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Guillaume S.
Rating: 5 out of 5
following a purchase from 29/12/2025
On-time delivery
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Nelly W.
Rating: 5 out of 5
following a purchase from 29/12/2025
Perfect
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Ettore M.
Rating: 5 out of 5
following a purchase from 29/12/2025
everything perfect
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Mariangela D.
Rating: 5 out of 5
following a purchase from 08/12/2025
EXCELLENT PRODUCT. FAST AND EFFICIENT IN SHIPPING AND IN ANSWERING ANY QUESTIONS. RECOMMENDED.
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Adjoua Ramou K.
Rating: 5 out of 5
following a purchase from 28/12/2025
Satisfied
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E V.
Rating: 5 out of 5
following a purchase from 28/12/2025
Good execution of the delivery of the order
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Antoine G.
Rating: 5 out of 5
following a purchase from 26/12/2025
No problems.
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Magali L.
Rating: 5 out of 5
following a purchase from 27/12/2025
Perfect
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