Customer reviews of Europe Incontinence

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
5 2 565 86% 4 225 8% 3 76 3% 2 47 2% 1 58 2%

Summary of reviews

The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.

Reviews 2, 3, 4 and 5 stars

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C
CELINE A.
Rating: 5 out of 5
following a purchase from 30/09/2025
Satisfied
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Stephane F.
Rating: 5 out of 5
following a purchase from 29/09/2025
Delighted with every order, speed and quality of the products. 1 year already as a customer, never disappointed, once a carrier got stuck on a conveyor belt! Otherwise, I can't wait to place a new order with Europe Incontinence. Best regards, Stéphane 56
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Response from Europe Incontinence
Hello,

We are delighted to hear about your satisfaction and we thank you for your appreciation.

Best regards,
Europe Incontinence.
G
Guy R.
Rating: 5 out of 5
following a purchase from 29/09/2025
I order every month and I am very satisfied.
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Maryline P.
Rating: 4 out of 5
following a purchase from 29/09/2025
Good service
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M
Maria Rosa B.
Rating: 2 out of 5
following a purchase from 28/09/2025
I had to return the body because it was not the model I requested. It's a shame that it is not stated on the website that the return is at the customer's expense!
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Response from Europe Incontinence
Good morning,

We are sorry that the product you ordered is not to your liking. Regarding our return policy, everything is explained on this page: https://www.europe-incontinence.com/it/content/3-condizioni-generali-di-vendita.

Best regards,
Europe Incontinence.
J
jacques B.
Rating: 5 out of 5
following a purchase from 27/09/2025
nothing to say, good
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Gilles A.
Rating: 5 out of 5
following a purchase from 27/09/2025
Very good products
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Marie-Jeanne L.
Rating: 5 out of 5
following a purchase from 28/09/2025
Very well
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Carmen T.
Rating: 5 out of 5
following a purchase from 28/09/2025
They are the only ones that have the size I need for a very obese older woman. I send appropriate but it should be free starting from 50 or 60 euros or for regular customers.
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Rachida B.
Rating: 5 out of 5
following a purchase from 29/09/2025
Satisfied
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Vanessa F.
Rating: 5 out of 5
following a purchase from 28/09/2025
Very good as usual
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isabelle D.
Rating: 5 out of 5
following a purchase from 28/09/2025
Delivery speed
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Viviane E.
Rating: 5 out of 5
following a purchase from 28/09/2025
At the top
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Eric P.
Rating: 5 out of 5
following a purchase from 28/09/2025
We are satisfied
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J
jacques E.
Rating: 5 out of 5
following a purchase from 27/09/2025
very satisfactory
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Henri P.
Rating: 5 out of 5
following a purchase from 27/09/2025
Very good
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victor R.
Rating: 5 out of 5
following a purchase from 27/09/2025
very well done, quick and reasonable price
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ADJOUA RAMOU K.
Rating: 5 out of 5
following a purchase from 26/09/2025
It's really satisfying on all levels. Thank you very much.
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YVETTE P.
Rating: 5 out of 5
following a purchase from 27/09/2025
Reasonable price and delivery in less than a week
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Nelly W.
Rating: 5 out of 5
following a purchase from 24/09/2025
Perfect
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Nathalie C.
Rating: 5 out of 5
following a purchase from 26/09/2025
Order compliant
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Camille S.
Rating: 5 out of 5
following a purchase from 26/09/2025
Very satisfied and fast delivery with CHRONOPOST. THANK YOU
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Claudine T.
Rating: 5 out of 5
following a purchase from 22/09/2025
extra
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Harry H.
Rating: 4 out of 5
following a purchase from 26/09/2025
Communication is good and clear. The article is important to me. It expands my possibilities. Sending by post without delivery signature went wrong for me. Despite being home, the package was left in a place that other residents from the apartment complex took it.
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Response from Europe Incontinence
Hello,

Thank you for your valuable feedback.

Your complaint will be forwarded to the carrier responsible for the delivery of your package. Hopefully, such situations will not occur in the future. Unfortunately, we have no control over the delivery itself, as we are an independent delivery service.

We inform you that in the future you have the option to choose a different carrier if desired.

We apologize for the inconvenience, although this is beyond our control.

Best regards,
Europe Incontinence.
P
Pavlovic Z.
Rating: 5 out of 5
following a purchase from 13/08/2025
Very well!
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Chrsitophe P.
Rating: 5 out of 5
following a purchase from 25/09/2025
Order arrived as expected within the announced deadlines, and at the agreed pickup point. No issues!
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MARCELLE P.
Rating: 5 out of 5
following a purchase from 24/09/2025
as always nothing to say except that everything is perfect
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Sylvie et Pascal G.
Rating: 5 out of 5
following a purchase from 25/09/2025
Reliable and fast supplier
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Lidia B.
Rating: 5 out of 5
following a purchase from 25/09/2025
Very well packaged and on time.
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Jeannine P.
Rating: 5 out of 5
following a purchase from 25/09/2025
Easy choice. Very attractive prices. Top delivery. Package very well wrapped. Very happy with my order. Thank you very much
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NICOLE G.
Rating: 5 out of 5
following a purchase from 25/09/2025
Perfect, deadline respected, good quality products
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Sonia G.
Rating: 5 out of 5
following a purchase from 25/09/2025
I am satisfied
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Micheline B.
Rating: 5 out of 5
following a purchase from 25/09/2025
Very good and very fast. No errors in the order preparation
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Myriam B.
Rating: 5 out of 5
following a purchase from 24/09/2025
Super absorbent pads, very few accidents. Fast delivery
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Anne marie G.
Rating: 5 out of 5
following a purchase from 23/09/2025
Good quality products
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Tiziana F.
Rating: 5 out of 5
following a purchase from 23/09/2025
Good product, delivery on time.
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Christian L.
Rating: 5 out of 5
following a purchase from 24/09/2025
Attractive price and delivery always on time
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Elisabeth C.
Rating: 5 out of 5
following a purchase from 22/09/2025
Everything is perfect. Quality product.
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philippe L.
Rating: 5 out of 5
following a purchase from 21/09/2025
10
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Sonja Waeny L.
Rating: 5 out of 5
following a purchase from 11/09/2025
Perfect, thank you very much and see you soon....
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