Customer reviews of Europe Incontinence

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
5 2 565 86% 4 225 8% 3 76 3% 2 47 2% 1 58 2%

Summary of reviews

The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.

Reviews 2, 3, 4 and 5 stars

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J
Jeanmarie D.
Rating: 5 out of 5
following a purchase from 16/08/2025
In the delivery times, well done
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Joel M.
Rating: 5 out of 5
following a purchase from 17/08/2025
I have been ordering regularly for years, everything always goes well, nothing to report.
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antonio M.
Rating: 5 out of 5
following a purchase from 15/08/2025
I think the service could be a little faster.
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Patrick G.
Rating: 5 out of 5
following a purchase from 16/08/2025
It's always perfect, from the order (the prices, the choice) to having delivery.
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Tienno P.
Rating: 5 out of 5
following a purchase from 16/08/2025
Everything is perfect. Very fast and precise in deliveries
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Maurizio V.
Rating: 5 out of 5
following a purchase from 15/08/2025
The clothes are a guarantee
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Jean-Louis P.
Rating: 5 out of 5
following a purchase from 14/08/2025
Very satisfied, as usual
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André W.
Rating: 5 out of 5
following a purchase from 14/08/2025
No problem
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GIOVANNI ANGELO L.
Rating: 5 out of 5
following a purchase from 13/08/2025
As usual, fast shipping and excellent packaging
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Christian S.
Rating: 5 out of 5
following a purchase from 14/08/2025
Good service!
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Monique B.
Rating: 5 out of 5
following a purchase from 15/08/2025
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Maria Rosaria F.
Rating: 5 out of 5
following a purchase from 29/07/2025
I have been buying from them for months now and I am very satisfied.
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Valérie B.
Rating: 5 out of 5
following a purchase from 28/07/2025
Very good
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JOSÉ JULIO A.
Rating: 5 out of 5
following a purchase from 14/08/2025
VERY SATISFIED WITH THE PRODUCT AND WITH THE MANAGEMENT FOR ITS SHIPPING.
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rémi B.
Rating: 3 out of 5
following a purchase from 11/08/2025
Package received intact and well sealed, the items correspond to my order. However, please announce delivery dates that you can meet, package expected between August 14 and 16, but received on the 19!!!
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Response from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we completely understand.

Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

We inform you that in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Best regards,
Europe Incontinence.
L
Lukasz K.
Rating: 5 out of 5
following a purchase from 13/08/2025
Great online store! Fast shipping, low prices, and well-packed products. Highly recommend!
A
ADJOUA RAMOU K.
Rating: 5 out of 5
following a purchase from 13/08/2025
I am satisfied
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Sebastien S.
Rating: 5 out of 5
following a purchase from 12/08/2025
In line with what I expected
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Danillou P.
Rating: 5 out of 5
following a purchase from 12/08/2025
Very satisfied, I have been using this product for 5 years now, but I have always paid quite a lot. Now that I have found you, I won't let go of you! Thank you.
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Isabel A.
Rating: 5 out of 5
following a purchase from 13/08/2025
Everything is correct... Very well we will try other formats based on my father's needs
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Martine L.
Rating: 5 out of 5
following a purchase from 12/08/2025
Perfect in every way
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thierry B.
Rating: 5 out of 5
following a purchase from 13/08/2025
very good layer
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Gabi L.
Rating: 5 out of 5
following a purchase from 12/08/2025
Alles in Ordnung, schnell und zuverlässig!
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Marleen C.
Rating: 2 out of 5
following a purchase from 04/08/2025
Money for undelivered goods still not received!!! Received item is fine.
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Response from Europe Incontinence
Dear,

We are sorry to hear that you are dissatisfied, which we fully understand.

During this summer holiday, our accounting department, which is currently operating with fewer staff, has indeed fallen behind. We have prioritized your refund so that it can be processed as quickly as possible.

We apologize for the inconvenience, even though this is beyond our control.

Best regards,
Europe Incontinence.
G
giuseppe P.
Rating: 5 out of 5
following a purchase from 10/08/2025
Kindly, if you could check because the order was for 45 packages but unfortunately only 39 arrived in the shipments, 6 are missing. Thank you very much.
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vittorio P.
Rating: 5 out of 5
following a purchase from 04/08/2025
WHEN A SELLER, SUCH AS EUROPE INCONTINENCE, NOT ONLY OFFERS YOU A VARIETY OF PRODUCTS AT COMPETITIVE PRICES BUT ALSO RESPECTS AND FOLLOWS THE CLIENTELE WITH GREAT HUMAN AND PROFESSIONAL HONESTY, YOU FEEL GUARANTEED AND HONORED TO KNOW AND PURCHASE FROM THEM.
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max G.
Rating: 5 out of 5
following a purchase from 10/08/2025
T. well as usual
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Sylvie et Pascal G.
Rating: 5 out of 5
following a purchase from 11/08/2025
Fast site and products at the best price
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Henri P.
Rating: 5 out of 5
following a purchase from 11/08/2025
Always on top.
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Tuomas M.
Rating: 5 out of 5
following a purchase from 10/08/2025
Arrived in due time. Low delivery cost 👍
R
Richard R.
Rating: 5 out of 5
following a purchase from 11/08/2025
Unbeatable price and fast shipping
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maribel P.
Rating: 5 out of 5
following a purchase from 11/08/2025
nothing to say, everything is perfect, from the order to the very fast shipping.
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Loris O.
Rating: 5 out of 5
following a purchase from 10/08/2025
Products at a good price and fast shipping
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Manuel U.
Rating: 3 out of 5
following a purchase from 10/08/2025
Arrived later than agreed
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Response from Europe Incontinence
Good morning,

We are very sorry for your dissatisfaction, which we completely understand.

Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that such situations do not occur in the future. Unfortunately, we have no control over deliveries themselves, as it is an independent delivery service.

We inform you that you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is beyond our control.

Sincerely,
Europe Incontinence.
O
Ouri G.
Rating: 5 out of 5
following a purchase from 11/08/2025
Delivery as agreed
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M
Maryna S.
Rating: 5 out of 5
following a purchase from 11/08/2025
👍
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Josiane F.
Rating: 5 out of 5
following a purchase from 10/08/2025
Hello, nothing to say. Package delivered on the said day. Package intact
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AMELIA T.
Rating: 4 out of 5
following a purchase from 08/08/2025
Everything perfect
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Paula L.
Rating: 5 out of 5
following a purchase from 10/08/2025
Stupendous product
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Chantal G.
Rating: 5 out of 5
following a purchase from 09/08/2025
No problem.....too bad there isn't a loyalty card!
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