English 
A
Rating: 5 out of 5
Very interesting prices and fast delivery
Translated reviews
Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
Summary of reviews
The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
fast, discreetly packaged parcel, good quality/price ratio
Translated reviews
A
Rating: 5 out of 5
The delivery is faster than last time.
Translated reviews
A
Rating: 5 out of 5
Impeccable service
Translated reviews
A
Rating: 3 out of 5
Received the torn package.
Translated reviews
Response from Europe Incontinence
Hello, We are sorry to hear that. Could you please contact our team by email to see what to do about this problem? Best regards, Your Europe Incontinence team
A
Rating: 5 out of 5
site with easy navigation, delivery times respected, packages delivered with black film. impeccable service, I recommend
Translated reviews
V
Rating: 5 out of 5
This website is a great help for those suffering from incontinence.Easy to use and fast delivery.
A
Rating: 5 out of 5
Everything was perfect, order, delivery, packaging, reception.
Translated reviews
A
Rating: 5 out of 5
Impeccable for everything
Translated reviews
C
Rating: 5 out of 5
Very good quality for the price
Translated reviews
A
Rating: 4 out of 5
The order arrived with a week delay but the quality of the product is top
Translated reviews
Response from Europe Incontinence
Hello, We are sorry for the delay known during the delivery of your order, we are doing everything possible to ensure this does not happen again and to meet our delivery deadlines. Best regards, Your Europe Incontinence team
C
Rating: 3 out of 5
It's a hassle that until the country is entered, the real price of what you want to buy and its shipping costs are not known. This can make you reconsider whether to buy something or not... It's a hassle that they don't do home deliveries without having to pay extra, especially if part of their customers are elderly or have physical problems. Although I understand that it has its side of raising awareness about the extra cost of bringing things to the door. I had to buy without being able to read reviews from other users and I would have liked to know what other buyers thought. I would have liked to have much more information about the products, such as how they are sewn or how to wash them better and their specific pattern and dimensions, and the materials, more detailed. Choosing the correct size, with the info from the website, was really impossible for me. I found myself having to buy two sizes knowing that one would not be suitable. That doesn't seem right to me. But the diapers are quite good and they notify you when you can go pick them up via SMS.
Translated reviews
G
Rating: 5 out of 5
fast and correctly packaged
Translated reviews
A
Rating: 3 out of 5
fast delivery ...lol. I placed the order on Monday and received it on Monday after
Translated reviews
Response from Europe Incontinence
Hello, We are sorry for the delay known during the delivery of your order, we are doing everything possible to ensure this does not happen again and to meet our delivery deadlines. Best regards, Your Europe Incontinence team
A
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
Very simple and easy site. Easy order and a lot of product choices
Translated reviews
A
Rating: 5 out of 5
Easy and quick order, functional site
Translated reviews
C
Rating: 5 out of 5
discreet, fast.
Translated reviews
A
Rating: 5 out of 5
A lot of choices and suitable products. Quality products and reasonable prices compared to stores. I highly recommend, delivery is fast, products well packaged. Nothing to complain about
Translated reviews
A
Rating: 5 out of 5
Everything was perfect from order to delivery
Translated reviews
A
Rating: 5 out of 5
Perfect, nothing to complain about. Very fast. It's great
Translated reviews
A
Rating: 5 out of 5
don't change anything!!!
Translated reviews
A
Rating: 5 out of 5
Excellent absorbency!!! A bit expensive though…
Translated reviews
A
Rating: 5 out of 5
perfect
Translated reviews
A
Rating: 4 out of 5
well designed
Translated reviews
V
Rating: 5 out of 5
Ordering is fast and easy, delivery is reliable and well packaged.
Translated reviews
C
Rating: 5 out of 5
All ok
Translated reviews
A
Rating: 5 out of 5
Good absorption, my dad is no longer soaked in the morning.
Translated reviews
A
Rating: 5 out of 5
easy access site.
Translated reviews
A
Rating: 5 out of 5
ok good
Translated reviews
A
Rating: 5 out of 5
Very good site, fast delivery and quite attractive prices even if it remains a cost, but if you buy in bulk you can get reasonable prices. I have been using the site since my father's hospital discharge who is 83 years old.
Translated reviews
V
Rating: 5 out of 5
Excellent service and products however the free delivery is not clear and somewhat misleading for European shoppers . In fact you need to order a lot more product than indicated to avail of it .. buyer beware
Response from Europe Incontinence
Hello Helen, As delivery costs and free delivery depend on the country of delivery, our site tries to localise each visitor so that by default it offers the data for the country of delivery. In some cases, unfortunately, it is impossible to define the country of delivery, so our site offers the data for the default country, i.e. France. This is why the data may be different the first time. However, once you have created your account with us and defined a delivery address, it will take the correct data into account as soon as you log in to your customer account. Regards, Europe Incontinence
A
Rating: 5 out of 5
Satisfied
Translated reviews
A
Rating: 5 out of 5
Fast delivery order
Translated reviews
A
Rating: 2 out of 5
The deadlines are met and the delivery itself causes no problems: however, the durability of the item leaves something to be desired (you are not to blame), it tore after the first hand wash, when putting it on.
Translated reviews
Response from Europe Incontinence
Hello, We are sorry to hear that. Please feel free to contact us by email so that we can report this issue to the manufacturer. Best regards, Your Europe Incontinence team
A
Rating: 5 out of 5
Very good because always so fast. ((The only problem comes from the Chronopost DELIVERY person who left the package in the rain, without coming to see me ......))
Translated reviews
A
Rating: 4 out of 5
Very complete online site, easy to find your item, fast delivery
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 4 out of 5
Product faithful to the order. Allow a few days before delivery. Serious site.
Translated reviews
A
Rating: 5 out of 5
On the site, the process is without difficulty, the standard payment is correct, delivery as expected.
Translated reviews