English 
M
Rating: 4 out of 5
Very well
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Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
Summary of reviews
The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.
Reviews 2, 3 and 4 stars
Reset filtersF
Rating: 4 out of 5
Fast and correct delivery
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Y
Rating: 4 out of 5
Aside from two package issues, I am satisfied
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G
Rating: 4 out of 5
Very good
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M
Rating: 3 out of 5
They are diapers that do not allow for reuse since the filling inside disintegrates from the first use.
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Response from Europe Incontinence
Good morning,
Indeed, they are disposable diapers. That’s why there are several in each package.
Sincerely,
Europe Incontinence.
Indeed, they are disposable diapers. That’s why there are several in each package.
Sincerely,
Europe Incontinence.
P
Rating: 4 out of 5
Europe Incontinence: very good But big problem with delivery. Impossible to reach Europe Incontinence by phone, too bad.
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Y
Rating: 4 out of 5
Nothing to report
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M
Rating: 4 out of 5
Very good service
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D
Rating: 3 out of 5
Very long delays
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A
Rating: 4 out of 5
Fast delivery times
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A
Rating: 4 out of 5
2 packages received at 2 different locations!
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C
Rating: 4 out of 5
Fast delivery
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T
Rating: 4 out of 5
I would like the delivery to be faster.
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J
Rating: 2 out of 5
Why this rating, change the delivery company otherwise I will no longer order from you, Mondial Relay delivered the package 40 km from my home, unacceptable
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Response from Europe Incontinence
Hello, We are sorry to learn about this inconvenience and we understand your dissatisfaction. A complaint will be filed with the carrier. However, we inform you that we work with other carriers if you wish to no longer be delivered by Mondial Relay. Our apologies for the inconvenience caused, although it is independent of our will. Best regards, Europe Incontinence.
G
Rating: 3 out of 5
I purchased from this site and give three stars for the simple reason that they have a very high amount to reach for free shipping and also for a simple package for privacy they want about €2 as a fee, there are better sites.
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R
Rating: 4 out of 5
Everything went smoothly
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V
Rating: 4 out of 5
Vito. Thank you for your commitment to keeping costs down, but the shipping lowers your sales quality.
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P
Rating: 4 out of 5
Very good service and careful shipping. Only small downside, the delivery delay, arrived at a time that was no longer convenient for me.
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F
Rating: 4 out of 5
Well received
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M
Rating: 4 out of 5
++++
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E
Rating: 2 out of 5
Delivery problem always late not as expected on the order day
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Response from Europe Incontinence
Hello, Thank you for taking the time to share your experience. We understand how frustrating delivery delays can be and we are sorry that this has impacted your order. We pay special attention to this feedback to improve our service and ensure a better experience in the future. Best regards, Europe Incontinence
S
Rating: 4 out of 5
simple
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J
Rating: 4 out of 5
Prices increase with each order and no gesture is made for loyal customers.
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Ó
Rating: 4 out of 5
Everything perfect. Quick management, and arrival of the product on the indicated dates.
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P
Rating: 3 out of 5
Not bad but delivery times too long.
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J
Rating: 4 out of 5
the site offers very good items, but beware of the boxes, mine was very damaged and +1 day on the order delay
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P
Rating: 4 out of 5
Easy ordering, quick delivery times, very nice pickup at the relay point
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J
Rating: 4 out of 5
Good
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F
Rating: 4 out of 5
Slow delivery... Expect a week delay compared to next-day delivery on some other sites... But the prices are very interesting, it's worth the wait and organizing according to this delay.
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M
Rating: 4 out of 5
Good follow-up
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D
Rating: 4 out of 5
Easy to place the order and product well received. Only downside: the delivery time does not match what is announced. Delivery scheduled for the 19th or 20th, effective on the 21st. Same imprecision during my two previous orders.
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G
Rating: 3 out of 5
I have been ordering for over a year I believe for my mom and until this last order I was very satisfied but had some issues with this last order.... the delivery took a bit longer, over 10 days which is not a big deal in itself but luckily I anticipate....
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G
Rating: 2 out of 5
Packages of diapers inside opened and not sealed
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Response from Europe Incontinence
Hello, Thank you for sharing your experience. We are sorry to hear that you received opened and unsealed packages of diapers. This does not reflect our quality standards and we take your comments very seriously. Your feedback is valuable to us as it helps us improve our services. Thank you again for your comment. Best regards, The Europe Incontinence team
J
Rating: 4 out of 5
I navigated without sinking, it's not ideal
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J
Rating: 3 out of 5
the text on the product and finding it again to reorder is not clear. I see nowhere on the packaging the content mention of 41 l
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D
Rating: 3 out of 5
Delivery OK. However, I would like the capacity of the protection to be clearly stated on the site for each item. The drop system is worthless because each brand has its own scale and therefore nothing can be compared.
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J
Rating: 4 out of 5
Very good except for the packaging which is totally insufficient. The parcels arrive half open due to lack of sufficient tape. The discreet packaging option is not always discreet enough for my taste
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F
Rating: 3 out of 5
Packaging of the parcel not very discreet. Tena cardboard
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G
Rating: 4 out of 5
At the time of payment, my card was hacked twice
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S
Rating: 4 out of 5
fast and precise. only the packaging was a bit lacking.
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