Customer reviews of Europe Incontinence

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
5 2 565 86% 4 225 8% 3 76 3% 2 47 2% 1 58 2%

Summary of reviews

The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.

Reviews 2, 3 and 5 stars

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T
Tranquillo T.
Rating: 5 out of 5
following a purchase from 25/08/2025
Reliable and precise in delivery
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Sylvain B.
Rating: 5 out of 5
following a purchase from 24/08/2025
Very satisfied
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Mireille B.
Rating: 5 out of 5
following a purchase from 24/08/2025
Perfect!
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JEAN PAUL D.
Rating: 3 out of 5
following a purchase from 23/08/2025
The manufacturer has changed its model. It was better before.
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Response from Europe Incontinence
Hello,

Thank you for your feedback, but we are sorry to hear about your dissatisfaction regarding the quality of the products you ordered.

Changes have indeed been made to improve the quality of the product.

Your feedback will be forwarded to the manufacturer.

We offer a wide range of brands and products so that you can find the product that suits you best. We invite you to test them and give us your feedback.

Best regards,
Europe Incontinence.
M
michelle B.
Rating: 5 out of 5
following a purchase from 22/08/2025
Fast enough in everything
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Jean-Michel F.
Rating: 5 out of 5
following a purchase from 23/08/2025
Very satisfied
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FRANCOISE I.
Rating: 5 out of 5
following a purchase from 22/08/2025
fast delivery, attentive customer service... everything is ok!
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Christian J.
Rating: 5 out of 5
following a purchase from 24/08/2025
Quick delivery and moderate prices, I recommend
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Nabil B.
Rating: 5 out of 5
following a purchase from 24/08/2025
We are satisfied.
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Eric P.
Rating: 5 out of 5
following a purchase from 24/08/2025
Order content
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Marisa R.
Rating: 5 out of 5
following a purchase from 22/08/2025
It has very good quality
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annie P.
Rating: 5 out of 5
following a purchase from 18/08/2025
Satisfactory order and delivery.
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NICOLE A.
Rating: 5 out of 5
following a purchase from 13/08/2025
Top quality. The prices too
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Karin M.
Rating: 3 out of 5
following a purchase from 21/08/2025
The package tracking was only possible up to the border. For a week, there was no information about the whereabouts of the package. The announced delivery date was not met.
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Response from Europe Incontinence
Good day,

We regret your dissatisfaction, which we can fully understand.

Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that such a situation does not occur again in the future. Unfortunately, we have no influence over the deliveries themselves, as it is an independent delivery service.

We would like to point out that you have the option to choose another transport service provider in the future, if you wish.

We apologize for the inconveniences, which are, however, beyond our control.

Best regards,
Europe Incontinence.
H
Helene C.
Rating: 5 out of 5
following a purchase from 22/08/2025
Perfect fast delivery
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C
Claus L.
Rating: 5 out of 5
following a purchase from 21/08/2025
All good
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Félix L.
Rating: 5 out of 5
following a purchase from 21/08/2025
Perfect
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JEAN J.
Rating: 5 out of 5
following a purchase from 21/08/2025
Everything is perfect A little extra would be to offer free samples with an order to try other products
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Anne-Laurence H.
Rating: 5 out of 5
following a purchase from 21/08/2025
-
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Jacques R.
Rating: 5 out of 5
following a purchase from 21/08/2025
Ordered and received within 24 hours.
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C
Camino M.
Rating: 2 out of 5
following a purchase from 20/08/2025
Wrong delivery
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Response from Europe Incontinence
Dear customer,

We inform you that, in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is beyond our control.

Sincerely,
Europe Incontinence.
C
Cédric A.
Rating: 5 out of 5
following a purchase from 20/08/2025
Fast delivery
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Jacqueline M.
Rating: 5 out of 5
following a purchase from 20/08/2025
Everything's perfect: great.
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angelo R.
Rating: 5 out of 5
following a purchase from 19/08/2025
I have been providing from Europe Incontinence for a long time with satisfaction
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PIERRETTE L.
Rating: 5 out of 5
following a purchase from 19/08/2025
Everything went well except for the delivery delay. Would it be possible to limit the plastic that surrounds the boxes? It's very annoying to remove.
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Response from Europe Incontinence
Hello,

Thank you for your feedback.

Our logistics service sometimes uses this plastic to cushion the boxes so that the goods are well protected during transport.

If you would like to no longer have plastic in your packages, you can notify us in the message of your next orders.

Best regards,
Europe Incontinence.
F
Frédéric R.
Rating: 5 out of 5
following a purchase from 19/08/2025
Very well
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Virginia M.
Rating: 5 out of 5
following a purchase from 17/08/2025
They are the only ones that offer small size water diapers for children up to 11 years old. They are serious and fast.
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Yamina R.
Rating: 5 out of 5
following a purchase from 15/08/2025
-
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Delphine M.
Rating: 5 out of 5
following a purchase from 17/08/2025
Perfect
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danielle C.
Rating: 5 out of 5
following a purchase from 14/08/2025
Fast delivery serious site
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Antonio V.
Rating: 5 out of 5
following a purchase from 16/08/2025
Transaction without problems
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PICOU J.
Rating: 5 out of 5
following a purchase from 18/08/2025
Serious and fast site
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JEAN YVES G.
Rating: 5 out of 5
following a purchase from 18/08/2025
Easy order on the site, fast delivery.
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Jeanmarie D.
Rating: 5 out of 5
following a purchase from 16/08/2025
In the delivery times, well done
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Joel M.
Rating: 5 out of 5
following a purchase from 17/08/2025
I have been ordering regularly for years, everything always goes well, nothing to report.
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antonio M.
Rating: 5 out of 5
following a purchase from 15/08/2025
I think the service could be a little faster.
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Patrick G.
Rating: 5 out of 5
following a purchase from 16/08/2025
It's always perfect, from the order (the prices, the choice) to having delivery.
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Tienno P.
Rating: 5 out of 5
following a purchase from 16/08/2025
Everything is perfect. Very fast and precise in deliveries
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Maurizio V.
Rating: 5 out of 5
following a purchase from 15/08/2025
The clothes are a guarantee
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Jean-Louis P.
Rating: 5 out of 5
following a purchase from 14/08/2025
Very satisfied, as usual
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