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C
Rating: 5 out of 5
Perfect!
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Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 141 published reviews
Summary of reviews
Customers consistently highlight fast, reliable delivery and convenient fulfillment, with orders arriving on time and shipments processed quickly. They note specific strengths in product availability and accuracy, mentioning a wide selection, items matching descriptions, and products that meet their needs. The store also receives strong praise for service reliability and ease of ordering, including straightforward payments, professional packaging, and responsive, trustworthy support. Overall, the experience is described as seamless and dependable, with regular customers expressing continued trust and repeat purchases.
Reviews 2, 3 and 5 stars
Reset filtersS
Rating: 5 out of 5
Ras. Compliant
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J
Rating: 5 out of 5
ok
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S
Rating: 5 out of 5
Great seller, recommended
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N
Rating: 5 out of 5
Compliant
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S
Rating: 5 out of 5
Everything worked very well!
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H
Rating: 5 out of 5
Super
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P
Rating: 5 out of 5
Well shaved
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E
Rating: 5 out of 5
Easy ordering process. Quick delivery. Cheaper than other sites
F
Rating: 5 out of 5
Everything went well.
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N
Rating: 5 out of 5
At first I thought that the website was dodgy or fake because of how cheap the nappies were in compare to what we pay elsewhere. But then I saw the reviews so I ordered swim nappies for my child and I was pleasantly surprised. It's so easy to place an order. They immediately sent me the receipt and informed me about the shipping. Delivery was fast. Very professional, I will be ordering from them again.
S
Rating: 5 out of 5
very good. the products are much cheaper than elsewhere.
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V
Rating: 5 out of 5
Fast
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V
Rating: 5 out of 5
Top
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L
Rating: 5 out of 5
Delivery on time and order compliant
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J
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
The quality-price ratio is phenomenal
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O
Rating: 5 out of 5
A great service!
F
Rating: 5 out of 5
I consider it a serious site that operates with fairness and punctuality, also considering the recipients of the type of products it sells. Quick responses to various questions asked via email. I made expensive purchases and I don't think you can find better. Thank you
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J
Rating: 5 out of 5
complete satisfaction
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B
Rating: 5 out of 5
Perfect delivery thank you
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M
Rating: 5 out of 5
perfect for my 97-year-old mother. Thank you
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A
Rating: 5 out of 5
Very good packaging and fast delivery
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R
Rating: 5 out of 5
Very fast
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T
Rating: 5 out of 5
Fast in deliveries and very precise. A bit expensive! Let's hope for a price adjustment downwards in the future.
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F
Rating: 5 out of 5
excellent
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G
Rating: 5 out of 5
Super service, very attractive prices, very fast shipping, what more could you ask for
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F
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
-
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P
Rating: 5 out of 5
Fast and efficient service
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H
Rating: 5 out of 5
perfect
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M
Rating: 5 out of 5
Fast, efficient, reliable site.
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G
Rating: 5 out of 5
The products meet my expectations. Discreet delivery. Very good
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R
Rating: 3 out of 5
I paid extra for discreet packaging and then received a box with huge letters saying Tena Maxi on it. That is not discreet at all. Very disappointing that I paid so much for that and it didn't happen.
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Response from Europe Incontinence
Hello,
Thank you very much for your feedback. Our sincere apologies for this inconvenience. It is indeed very disappointing that your package was not discreetly packaged, even though you paid extra for this service. This absolutely does not meet our quality standards.
We take your complaint very seriously and will forward this information directly to our logistics team to find out what went wrong.
Please do not hesitate to contact our customer service via email with your order number.
Best regards,
Europe Incontinence
Thank you very much for your feedback. Our sincere apologies for this inconvenience. It is indeed very disappointing that your package was not discreetly packaged, even though you paid extra for this service. This absolutely does not meet our quality standards.
We take your complaint very seriously and will forward this information directly to our logistics team to find out what went wrong.
Please do not hesitate to contact our customer service via email with your order number.
Best regards,
Europe Incontinence
M
Rating: 5 out of 5
Order received quickly
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R
Rating: 5 out of 5
Good prices and fast service.
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M
Rating: 5 out of 5
Good and fast, there is a lot of choice.
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A
Rating: 2 out of 5
I ordered with home delivery and they left it at a pickup point without notifying me and I couldn't access my package. I am waiting for them to resolve it
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Response from Europe Incontinence
Hello:
We sincerely apologize for this inconvenience, which is completely beyond our control.
In this situation, we invite you to contact our customer service, which will be happy to assist you and find a solution quickly.
Sincerely,
Europe Incontinence
We sincerely apologize for this inconvenience, which is completely beyond our control.
In this situation, we invite you to contact our customer service, which will be happy to assist you and find a solution quickly.
Sincerely,
Europe Incontinence
V
Rating: 5 out of 5
always on top
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K
Rating: 5 out of 5
Very good, wide assortment and fast shipping, questions are also answered directly by email!
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