Customer reviews of Europe Incontinence

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
5 2 565 86% 4 225 8% 3 76 3% 2 47 2% 1 58 2%

Summary of reviews

The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.

Reviews 2, 4 and 5 stars

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J
JEAN J.
Rating: 5 out of 5
following a purchase from 21/08/2025
Everything is perfect A little extra would be to offer free samples with an order to try other products
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Anne-Laurence H.
Rating: 5 out of 5
following a purchase from 21/08/2025
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Jacques R.
Rating: 5 out of 5
following a purchase from 21/08/2025
Ordered and received within 24 hours.
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Camino M.
Rating: 2 out of 5
following a purchase from 20/08/2025
Wrong delivery
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Response from Europe Incontinence
Dear customer,

We inform you that, in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is beyond our control.

Sincerely,
Europe Incontinence.
C
Cédric A.
Rating: 5 out of 5
following a purchase from 20/08/2025
Fast delivery
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Jacqueline M.
Rating: 5 out of 5
following a purchase from 20/08/2025
Everything's perfect: great.
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angelo R.
Rating: 5 out of 5
following a purchase from 19/08/2025
I have been providing from Europe Incontinence for a long time with satisfaction
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PIERRETTE L.
Rating: 5 out of 5
following a purchase from 19/08/2025
Everything went well except for the delivery delay. Would it be possible to limit the plastic that surrounds the boxes? It's very annoying to remove.
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Response from Europe Incontinence
Hello,

Thank you for your feedback.

Our logistics service sometimes uses this plastic to cushion the boxes so that the goods are well protected during transport.

If you would like to no longer have plastic in your packages, you can notify us in the message of your next orders.

Best regards,
Europe Incontinence.
F
Frédéric R.
Rating: 5 out of 5
following a purchase from 19/08/2025
Very well
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Virginia M.
Rating: 5 out of 5
following a purchase from 17/08/2025
They are the only ones that offer small size water diapers for children up to 11 years old. They are serious and fast.
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Yamina R.
Rating: 5 out of 5
following a purchase from 15/08/2025
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Delphine M.
Rating: 5 out of 5
following a purchase from 17/08/2025
Perfect
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danielle C.
Rating: 5 out of 5
following a purchase from 14/08/2025
Fast delivery serious site
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Antonio V.
Rating: 5 out of 5
following a purchase from 16/08/2025
Transaction without problems
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PICOU J.
Rating: 5 out of 5
following a purchase from 18/08/2025
Serious and fast site
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JEAN YVES G.
Rating: 5 out of 5
following a purchase from 18/08/2025
Easy order on the site, fast delivery.
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Jeanmarie D.
Rating: 5 out of 5
following a purchase from 16/08/2025
In the delivery times, well done
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Joel M.
Rating: 5 out of 5
following a purchase from 17/08/2025
I have been ordering regularly for years, everything always goes well, nothing to report.
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antonio M.
Rating: 5 out of 5
following a purchase from 15/08/2025
I think the service could be a little faster.
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Patrick G.
Rating: 5 out of 5
following a purchase from 16/08/2025
It's always perfect, from the order (the prices, the choice) to having delivery.
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Tienno P.
Rating: 5 out of 5
following a purchase from 16/08/2025
Everything is perfect. Very fast and precise in deliveries
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Maurizio V.
Rating: 5 out of 5
following a purchase from 15/08/2025
The clothes are a guarantee
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Jean-Louis P.
Rating: 5 out of 5
following a purchase from 14/08/2025
Very satisfied, as usual
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André W.
Rating: 5 out of 5
following a purchase from 14/08/2025
No problem
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GIOVANNI ANGELO L.
Rating: 5 out of 5
following a purchase from 13/08/2025
As usual, fast shipping and excellent packaging
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Christian S.
Rating: 5 out of 5
following a purchase from 14/08/2025
Good service!
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Monique B.
Rating: 5 out of 5
following a purchase from 15/08/2025
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Maria Rosaria F.
Rating: 5 out of 5
following a purchase from 29/07/2025
I have been buying from them for months now and I am very satisfied.
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Valérie B.
Rating: 5 out of 5
following a purchase from 28/07/2025
Very good
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JOSÉ JULIO A.
Rating: 5 out of 5
following a purchase from 14/08/2025
VERY SATISFIED WITH THE PRODUCT AND WITH THE MANAGEMENT FOR ITS SHIPPING.
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Lukasz K.
Rating: 5 out of 5
following a purchase from 13/08/2025
Great online store! Fast shipping, low prices, and well-packed products. Highly recommend!
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ADJOUA RAMOU K.
Rating: 5 out of 5
following a purchase from 13/08/2025
I am satisfied
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Sebastien S.
Rating: 5 out of 5
following a purchase from 12/08/2025
In line with what I expected
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Danillou P.
Rating: 5 out of 5
following a purchase from 12/08/2025
Very satisfied, I have been using this product for 5 years now, but I have always paid quite a lot. Now that I have found you, I won't let go of you! Thank you.
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Isabel A.
Rating: 5 out of 5
following a purchase from 13/08/2025
Everything is correct... Very well we will try other formats based on my father's needs
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Martine L.
Rating: 5 out of 5
following a purchase from 12/08/2025
Perfect in every way
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thierry B.
Rating: 5 out of 5
following a purchase from 13/08/2025
very good layer
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Gabi L.
Rating: 5 out of 5
following a purchase from 12/08/2025
Alles in Ordnung, schnell und zuverlässig!
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Marleen C.
Rating: 2 out of 5
following a purchase from 04/08/2025
Money for undelivered goods still not received!!! Received item is fine.
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Response from Europe Incontinence
Dear,

We are sorry to hear that you are dissatisfied, which we fully understand.

During this summer holiday, our accounting department, which is currently operating with fewer staff, has indeed fallen behind. We have prioritized your refund so that it can be processed as quickly as possible.

We apologize for the inconvenience, even though this is beyond our control.

Best regards,
Europe Incontinence.
G
giuseppe P.
Rating: 5 out of 5
following a purchase from 10/08/2025
Kindly, if you could check because the order was for 45 packages but unfortunately only 39 arrived in the shipments, 6 are missing. Thank you very much.
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