Customer reviews of Europe Incontinence

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 970 published reviews

Summary of reviews

The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.

4 star reviews

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M
Maryline P.
Rating: 4 out of 5
following a purchase from 02/01/2026
Fast delivery time
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Jean-François M.
Rating: 4 out of 5
following a purchase from 31/12/2025
product conforms very good price packaging carton a bit fragile
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Jeppe B.
Rating: 4 out of 5
following a purchase from 27/12/2025
The package was open in one of the sides, so the product could have fallen out. Luckily it didn’t so 4 stars
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AMELIA T.
Rating: 4 out of 5
following a purchase from 28/12/2025
Seri
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RINO C.
Rating: 4 out of 5
following a purchase from 16/12/2025
I appreciated punctuality and
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OLIVIER L.
Rating: 4 out of 5
following a purchase from 14/12/2025
understandable site
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Lacroix M.
Rating: 4 out of 5
following a purchase from 08/12/2025
Thank you
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VALERIE T.
Rating: 4 out of 5
following a purchase from 04/12/2025
My purchase is perfect but delivery is still a bit complicated
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Myriam B.
Rating: 4 out of 5
following a purchase from 28/11/2025
Perfect diapers for my 13-year-old autistic son. Highly absorbent, perfect size. Too bad there isn't a loyalty program. I buy them every month for about 230€, a small gesture from time to time would be appreciated.
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Monique T.
Rating: 4 out of 5
following a purchase from 27/11/2025
Very well
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JULIE Y.
Rating: 4 out of 5
following a purchase from 26/11/2025
Order compliant
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GUY C.
Rating: 4 out of 5
following a purchase from 26/11/2025
Of very good quality
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Jeannine N.
Rating: 4 out of 5
following a purchase from 25/11/2025
Package received well this time. A loyalty program would be welcome.
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Roberto S.
Rating: 4 out of 5
following a purchase from 10/11/2025
Good product
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Caroline B.
Rating: 4 out of 5
following a purchase from 10/11/2025
Very good. Only the deadlines are sometimes slower than other times.
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Kristof L.
Rating: 4 out of 5
following a purchase from 05/11/2025
4
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Diego L.
Rating: 4 out of 5
following a purchase from 04/11/2025
Quality products at affordable prices.
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Frederique D.
Rating: 4 out of 5
following a purchase from 29/10/2025
On-time delivery
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Sylvie K.
Rating: 4 out of 5
following a purchase from 01/11/2025
Order received quickly. Only downside: given the size of the package, it would have been preferable to indicate that delivery to a locker was not possible.
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claude R.
Rating: 4 out of 5
following a purchase from 01/11/2025
very good product!
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Mauro D.
Rating: 4 out of 5
following a purchase from 28/10/2025
Slow shipping.
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GUY C.
Rating: 4 out of 5
following a purchase from 28/10/2025
Excellent quality
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Maryline P.
Rating: 4 out of 5
following a purchase from 28/10/2025
Very good service
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Danillou P.
Rating: 4 out of 5
following a purchase from 28/10/2025
R.A.S thank you
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Renato D.
Rating: 4 out of 5
following a purchase from 26/10/2025
I ordered twice, good experience, thank you
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SARRA O.
Rating: 4 out of 5
following a purchase from 07/10/2025
Very good site and good products. The only problem is the very long delivery time, more than 7 days
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Anne marie G.
Rating: 4 out of 5
following a purchase from 20/10/2025
Rather than stars, we would appreciate substantial discounts or freebies after a certain number of purchases. Best regards.
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Giang L.
Rating: 4 out of 5
following a purchase from 12/10/2025
The service is efficient especially for responding to and resolving a problem encountered by the customer.
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Elise L.
Rating: 4 out of 5
following a purchase from 13/10/2025
Cannot be delivered to locker which is a shame
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Richard P.
Rating: 4 out of 5
following a purchase from 12/10/2025
Received quickly. Good product, but the cotton absorbent support veil sometimes easily opens at the top on the seam. The adhesive strip is not very effective. But it's not better with competing brands, even the most well-known one.
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I Z.
Rating: 4 out of 5
following a purchase from 14/10/2025
Exactly what I wanted. Delivery on time! I am a satisfied person
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GUY C.
Rating: 4 out of 5
following a purchase from 11/10/2025
Of excellent quality
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jean S.
Rating: 4 out of 5
following a purchase from 06/10/2025
very good, fast order and delivery. Thank you
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JAVIER T.
Rating: 4 out of 5
following a purchase from 03/10/2025
a little delay in the package,
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patrick C.
Rating: 4 out of 5
following a purchase from 02/10/2025
perfect
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Maryline P.
Rating: 4 out of 5
following a purchase from 29/09/2025
Good service
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Harry H.
Rating: 4 out of 5
following a purchase from 26/09/2025
Communication is good and clear. The article is important to me. It expands my possibilities. Sending by post without delivery signature went wrong for me. Despite being home, the package was left in a place that other residents from the apartment complex took it.
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Response from Europe Incontinence
Hello,

Thank you for your valuable feedback.

Your complaint will be forwarded to the carrier responsible for the delivery of your package. Hopefully, such situations will not occur in the future. Unfortunately, we have no control over the delivery itself, as we are an independent delivery service.

We inform you that in the future you have the option to choose a different carrier if desired.

We apologize for the inconvenience, although this is beyond our control.

Best regards,
Europe Incontinence.
C
Catherine F.
Rating: 4 out of 5
following a purchase from 14/09/2025
order delivered quickly.
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Pascal R.
Rating: 4 out of 5
following a purchase from 14/09/2025
Fast delivery but packaging sometimes too bulky for a locker. Fortunately, the contents are soft...
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GUY C.
Rating: 4 out of 5
following a purchase from 12/09/2025
Very good quality
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