English 
J
Rating: 4 out of 5
Prices increase with each order and no gesture is made for loyal customers.
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Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 970 published reviews
Summary of reviews
The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.
4 star reviews
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Rating: 4 out of 5
Everything perfect. Quick management, and arrival of the product on the indicated dates.
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J
Rating: 4 out of 5
the site offers very good items, but beware of the boxes, mine was very damaged and +1 day on the order delay
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P
Rating: 4 out of 5
Easy ordering, quick delivery times, very nice pickup at the relay point
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J
Rating: 4 out of 5
Good
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F
Rating: 4 out of 5
Slow delivery... Expect a week delay compared to next-day delivery on some other sites... But the prices are very interesting, it's worth the wait and organizing according to this delay.
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M
Rating: 4 out of 5
Good follow-up
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D
Rating: 4 out of 5
Easy to place the order and product well received. Only downside: the delivery time does not match what is announced. Delivery scheduled for the 19th or 20th, effective on the 21st. Same imprecision during my two previous orders.
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J
Rating: 4 out of 5
I navigated without sinking, it's not ideal
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J
Rating: 4 out of 5
Very good except for the packaging which is totally insufficient. The parcels arrive half open due to lack of sufficient tape. The discreet packaging option is not always discreet enough for my taste
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G
Rating: 4 out of 5
At the time of payment, my card was hacked twice
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S
Rating: 4 out of 5
fast and precise. only the packaging was a bit lacking.
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M
Rating: 4 out of 5
navigation, delivery and customer service excellent,
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C
Rating: 4 out of 5
I find the items suitable for my mother's incontinence issues and at democratic prices compared to other sales sites.
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M
Rating: 4 out of 5
Good service, too bad the prepaid credit card payment doesn't work.
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B
Rating: 4 out of 5
Deadlines are met and products at honest prices.
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S
Rating: 4 out of 5
Never received promo code
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Response from Europe Incontinence
Hello, Thank you for your feedback. In the future, a loyalty system is planned to be implemented. Best regards, Europe Incontinence
E
Rating: 4 out of 5
They offer excellent service, the prices are the most competitive, delivery is usually very fast, it is a very reliable company, it would only need to incorporate more absorbent brands like NRU, REARZ, INCONTROL, KIDDO MEGA MAX, LFB, I hope they can incorporate these brands, I really like shopping on this website
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F
Rating: 4 out of 5
Depending on the transport company, the goods arrive within the delivery time or later. The order is sent directly.
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M
Rating: 4 out of 5
Good delivery a bit tricky
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G
Rating: 4 out of 5
Order compliant and on time.
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P
Rating: 4 out of 5
delivery without delay
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M
Rating: 4 out of 5
Good
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C
Rating: 4 out of 5
A slight delay in delivery but everything went well.
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A
Rating: 4 out of 5
Hello, I have already ordered 2 times and both times I had to call your services because the package was not arriving. The only issue was the delivery both times.
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E
Rating: 4 out of 5
Your site is always top-notch. Maybe consider more delivery options.
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G
Rating: 4 out of 5
Appreciable prices. Delivery with Chronopost was good.
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N
Rating: 4 out of 5
Goed product prijs kwaliteit
M
Rating: 4 out of 5
Correct delivery time.
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B
Rating: 4 out of 5
Perfect delivery in Locker but a bit slow after all
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E
Rating: 4 out of 5
Always satisfied with the site, professional and responsive. However, a real lack of seriousness on the part of the delivery people.... Too bad
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J
Rating: 4 out of 5
No problem with delivery and the order. However, I received false information telling me that the order had to be redone on a site resembling yours. Which I certainly did not do. So I almost got scammed! How can you avoid this kind of dishonesty? Is it possible? Best regards
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C
Rating: 4 out of 5
Good service, quite fast but sometimes more or less long ...
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D
Rating: 4 out of 5
I am moderately satisfied with the information about the packages sent. For example, I received one package on Tuesday and another 3 days later without any indication that there was a second package on the way because there wasn't enough space in the first one.
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N
Rating: 4 out of 5
Fast delivery
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R
Rating: 4 out of 5
Hello, I have requested a Tena slip super XXL sample several times and have not received a response
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Response from Europe Incontinence
Hello Sir, Unfortunately, we currently do not have samples for this product. We have asked our 'Product' team to reorder so that we can send you one. In the future, could you please make your request in the 'Message about your order' box when placing your order on our site? Best regards, Europe Incontinence
T
Rating: 4 out of 5
Unfortunately, there was no film.
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S
Rating: 4 out of 5
The total to reach to receive products without shipping costs is really too high in my opinion.
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H
Rating: 4 out of 5
good
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M
Rating: 4 out of 5
Everything was very good, from tracking to pickup. I don't give it a 10 because the delivery date was delayed a few days more than expected.
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Response from Europe Incontinence
Hello, We apologize for the slight delay. Best regards, Europe Incontinence