English 
M
Rating: 4 out of 5
Perfect
Translated reviews
Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
Summary of reviews
The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.
4 star reviews
Reset filtersB
Rating: 4 out of 5
Clear
Translated reviews
C
Rating: 4 out of 5
Hello. Nothing to say, the package was delivered quickly
Translated reviews
E
Rating: 4 out of 5
Hello, super happy there was a delivery issue and you resolved the problem quite quickly. Thank you
Translated reviews
J
Rating: 4 out of 5
Small problem for me, it's the delivery. I am told that I will be delivered on such day, but it does not specify whether it's in the morning or afternoon, which forces me to always be at home.
Translated reviews
M
Rating: 4 out of 5
I am happy
Translated reviews
F
Rating: 4 out of 5
Fast shipping.
Translated reviews
A
Rating: 4 out of 5
The purchase is very easy to make, everything is very clear, until it comes to tracking, it is a bit chaotic and in the end you don't know who delivers it to you, I also don't like the waiting time which is usually between 8 days and 2 weeks if there are holidays in between, otherwise everything is correct, well packaged and quality.
Translated reviews
Response from Europe Incontinence
Hello, We have made some changes to our delivery partners. You will find new carriers like UPS and SEUR. Best regards, Europe Incontinence
T
Rating: 4 out of 5
Respects the delivery deadline
Translated reviews
F
Rating: 4 out of 5
late delivery
Translated reviews
J
Rating: 4 out of 5
well nothing to say
Translated reviews
S
Rating: 4 out of 5
fair prices but delivery a bit long
Translated reviews
M
Rating: 4 out of 5
Everything is fine
Translated reviews
P
Rating: 4 out of 5
Delivery in accordance and on time.
Translated reviews
P
Rating: 4 out of 5
Everything is fine, the only thing is that the price changed when placing the order and I didn't understand it. Very fast.
Translated reviews
H
Rating: 4 out of 5
Please do not ask after every order, it is annoying.
Translated reviews
G
Rating: 4 out of 5
good product
Translated reviews
C
Rating: 4 out of 5
No problem
Translated reviews
K
Rating: 4 out of 5
Good!
Translated reviews
J
Rating: 4 out of 5
Delivery a bit long for my personal taste
Translated reviews
Response from Europe Incontinence
Hello, We thank you for your feedback. Could you tell us a bit more about the desired delivery speed? Indeed, your order from Wednesday 10/01/2024 was delivered to you on Saturday 13/01/2024, which is 72 hours after it (including preparation and delivery). Best regards, Your Europe Incontinence team
G
Rating: 4 out of 5
It was my first purchase and I did not encounter any problems, I have no other experiences but soon I will make another order with this company
Translated reviews
E
Rating: 4 out of 5
Satisfaction with the merchant site. However, 2 orders and 2 delivery problems...
Translated reviews
Response from Europe Incontinence
Hello, Thank you for your feedback. Could you tell us more about the delivery problems encountered? Best regards, Your Europe Incontinence team
A
Rating: 4 out of 5
clear conditions: nothing to report
Translated reviews
A
Rating: 4 out of 5
Quality of purchased products is declining (diapers that tear).
Translated reviews
Response from Europe Incontinence
Hello, We are sorry to hear that. Could you contact us by email so that we can file a complaint with the manufacturer if necessary? Best regards, Your Europe Incontinence team
A
Rating: 4 out of 5
Very practical
Translated reviews
A
Rating: 4 out of 5
The order arrived with a week delay but the quality of the product is top
Translated reviews
Response from Europe Incontinence
Hello, We are sorry for the delay known during the delivery of your order, we are doing everything possible to ensure this does not happen again and to meet our delivery deadlines. Best regards, Your Europe Incontinence team
A
Rating: 4 out of 5
well designed
Translated reviews
A
Rating: 4 out of 5
Very complete online site, easy to find your item, fast delivery
Translated reviews
A
Rating: 4 out of 5
Product faithful to the order. Allow a few days before delivery. Serious site.
Translated reviews
A
Rating: 4 out of 5
hello now I have not found cheaper elsewhere let's be frank Have a good day
Translated reviews
A
Rating: 4 out of 5
Good prices, but long shipping times
Translated reviews
V
Rating: 4 out of 5
Good product, as described. Good to have a choice in shipping options. The shipping took a few days, but it comes from Belgium, so one must expect a longer shipping time.
Translated reviews
A
Rating: 4 out of 5
Regarding deliveries, there is no tracking unless requested. And deliveries are quite long compared to a few months ago.
Translated reviews
Response from Europe Incontinence
Hello, Could you tell us more because your order from Friday 13/10/2023 was prepared the following Monday (16/10/2023), which is the first working day, and delivered on Wednesday (that is 48 hours later)? You were also notified several times by email about the delivery of your package. Best regards, Your Europe Incontinence team
A
Rating: 4 out of 5
Good prices, however delivery is long (4-5 days after order)
Translated reviews
V
Rating: 4 out of 5
Delivery is reliable and usually fast
Translated reviews
A
Rating: 4 out of 5
Even if the product descriptions (especially the usage instructions) are not precise/complete enough, they are quickly identifiable on an ergonomic and pleasant site to browse. The purchased products (washable adult diapers) are of good quality, comfortable and effective in use... all arrived in an intact package and quickly. Perhaps a little less post-order email and tracking of packages to reduce the impact on the planet would be appreciated... or compensating for their use.
Translated reviews
V
Rating: 4 out of 5
Site is fairly easy to navigate.
A
Rating: 4 out of 5
Reasonable delivery time and package arrived in good condition.
Translated reviews
V
Rating: 4 out of 5
Your site is very informative. I found exactly what I was looking for right away. Thank you very much.
Translated reviews
V
Rating: 4 out of 5
Website easy to order from, customer services excellent quick accurate responses. Delivery wasn’t great but the customer services were onto it straight away.