Customer reviews of Exhaust Ragazzon

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 517 published reviews
5 435 84% 4 41 8% 3 15 3% 2 11 2% 1 15 3%

Summary of reviews

The reviews highlight consistently positive experiences with product quality and finish, with many noting excellent build quality, beautiful appearance, and a sound that is described as incredible, deportivo y elegante, or great overall tone. Delivery is frequently praised for speed and careful packaging, with several customers mentioning fast shipping, early arrival, or careful handling, and some noting flawless fit to the original exhaust. Customer service stands out for responsiveness and professionalism, with examples of helpful advice, rapid replies, and after-sales support that exceeds expectations. Overall reliability and satisfaction are reinforced by multiple mentions of perfect fit, reliable performance, and customers feeling confident in their purchases from this seller.

Reviews 1 and 2 stars

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C
Christophe D.
Rating: 1 out of 5
following a purchase from 03/07/2026
Delivery was late
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Kevin B.
Rating: 2 out of 5
following a purchase from 31/05/2026
Fitted with an Akrapovic system, the supplied sleeve does not fit my vehicle. No return is possible unless I pay €20 in return shipping fees (I had to buy another sleeve at my own expense, plus pay shipping) + €20 in return fees for the sleeve that doesn't fit..
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Brice P.
Rating: 2 out of 5
following a purchase from 03/03/2026
Very long wait and poor weld finish
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Response from Exhaust Ragazzon
Hello Brice,

Thank you for taking the time to share your review. We are sorry to hear that you experienced longer-than-expected delays and imperfections in the weld finish. Your feedback is valuable to us, and we will look into it carefully so we can improve our services. Please feel free to contact us directly to discuss your experience.

Kind regards,
The Echappement Ragazzon team
S
Sylvain B.
Rating: 2 out of 5
following a purchase from 22/09/2025
The order took too long; I had to wait three weeks because it was unavailable.
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Response from Exhaust Ragazzon
Hello Sylvain,

Thank you for your feedback. We are sorry to hear that your order took longer than expected. Please know that we are doing everything we can to improve product availability and customer satisfaction. Your experience is valuable to us, and we hope to have the opportunity to serve you again with service that meets your expectations.

Kind regards,
The Echappement Ragazzon team
E
Edoardo D.
Rating: 1 out of 5
following a purchase from 27/08/2025
At the time of ordering, the item was marked as "available" on the website. After purchasing it, when I asked when it would be shipped, I was told I would have to wait 15 days for it to be dispatched.
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Response from Exhaust Ragazzon
Hello Edoardo,

Thank you for your feedback. We are sorry about this unexpected wait and understand your frustration. We are working to make our availability information more transparent. Your satisfaction is important to us, and we hope to provide you with a better experience in the future.

Kind regards,
The Echappement Ragazzon team
J
Jean-Lionel D.
Rating: 1 out of 5
following a purchase from 11/04/2025
No difference in sound, a pointless purchase
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Response from Exhaust Ragazzon
Hello Jean-Lionel,

Thank you for taking the time to share your review. We are sorry to hear that the sound did not meet your expectations. Please note that the sound of the exhaust develops after 1,500 to 2,000 km. Of course, it also depends on whether your car is equipped with a GPF, as the sound will not be the same. Please don't hesitate to contact us.

Kind regards,
The Echappement Ragazzon team.
I
Ilker B.
Rating: 1 out of 5
following a purchase from 24/12/2024
I was told to expect a wait of 2 or 3 days, but I waited a month.
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Response from Exhaust Ragazzon
Hello Ilker,

Thank you for your feedback. We are sorry to hear that you experienced an excessive wait. Your satisfaction is our priority, and we take your comment very seriously. We will look into this issue to improve our service. Please do not hesitate to contact us directly if you have any questions or need assistance.

Kind regards,
The Echappement Ragazzon team
B
Benjamin F.
Rating: 1 out of 5
following a purchase from 23/09/2024
Disappointed for the price of 388.88 euros. The exhaust was poorly made. The holes don't line up, so I had to drill them again, cut it, and weld it back together. I managed to install it after two days of work and modifying your part. I find this deplorable given the price.
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Response from Exhaust Ragazzon
Hello Benjamin,

Thank you for your feedback. However, our sales team called and sent you a message so that we could arrange the return of this product and send you a correct one, but we have not heard back from you...
We are always here to help our customers before, during, and after their purchase.

Kind regards,
The Performance Line team at Echappement Ragazzon
D
David L.
Rating: 2 out of 5
following a purchase from 09/08/2024
Bad shopping experience
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Response from Exhaust Ragazzon
Hello David,

Thank you for taking the time to share your feedback. We are sorry to hear that your shopping experience did not meet your expectations. Your satisfaction is important to us, and we would like to learn more about what went wrong so we can improve our services.
Please don't hesitate to contact us directly so we can help you.

Kind regards,
The Echappement Ragazzon team
V
Vincent C.
Rating: 2 out of 5
following a purchase from 30/06/2024
Order shipped on July 1; it is now July 8 and I still haven't received anything... The worst part is that I haven't had any updates about this order.... TNT isn't responding to my requests for information, and Ragazzon just refers me to them, saying, "Don't worry, your order has been shipped"
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Response from Exhaust Ragazzon
Hello Vincent, we are sincerely sorry for the delay in delivering your order. Your parcel was indeed shipped 24 hours after you placed your order, and we have contacted TNT several times to provide you with detailed tracking information. It is difficult to know what the carrier does with a parcel once it has been handed over to them. However, your parcel was delivered on 09/07 at 12:24.
Have a nice day.
M
Medda B.
Rating: 1 out of 5
following a purchase from 20/06/2024
Very professional, highly recommend,,
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Response from Exhaust Ragazzon
Thank you, Medda, for your recommendation. We are delighted that you appreciated our professionalism and service, but we do not understand the rating...
J
Jérôme B.
Rating: 1 out of 5
following a purchase from 23/05/2024
Please note: the flared connection between the original downpipe and the Ragazzon exhaust does not fit. The Ragazzon flare is poorly made and is not the right size!!!
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Response from Exhaust Ragazzon
Hello Jérôme, thank you for your feedback. We are sorry about the problem you encountered.
From what I can see, the issue has been resolved with customer service.
Have an excellent day.
S
Stephane B.
Rating: 2 out of 5
following a purchase from 12/04/2024
After installing the mid-pipe, the engine warning light came on.
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Response from Exhaust Ragazzon
Hello Stéphane, thank you for your comment.
You ordered an intermediate pipe for a BMW Z4. This pipe does not remove the vehicle's catalytic converter, and it does not have any lambda sensors... So there is no chance that the engine warning light is related to installing the intermediate pipe, as explained during your phone consultation. Have a nice day.
R
Rudy P.
Rating: 2 out of 5
following a purchase from 06/12/2023
My order arrived a month and a half after it was paid for. The exhaust system is not the right size; the tips do not match my diffuser, so I ordered a new one hoping it would fit. The intermediate pipe is not the right size to reach the flex pipe, so we had to cut up an old exhaust system to add it... I am really disappointed in every respect!
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Response from Exhaust Ragazzon
Hello Mr. Rudy,

I am sorry that you had to wait so long to receive your order, even though you were aware that the lead time would be a little longer than usual because the factory was closed for the year-end holidays.
Regarding the tips that do not match your diffuser, you ordered a rear muffler for a standard bumper, not the rear muffler with reference 50.0847.05 for the M140i diffuser.

We did, however, take the necessary steps over the phone to explain what was required for your vehicle.

Have a very nice day.
G
Guillaume G.
Rating: 1 out of 5
following a purchase from 21/12/2023
Delivery date postponed with every email sent
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Response from Exhaust Ragazzon
Thank you for your comment, Guillaume.
Your order was placed when the factory was closing. That is why your order could not be shipped on time.
However, a message informing you of the delay was sent to you.
Have a nice day.
Y
Yannick G.
Rating: 1 out of 5
following a purchase from 05/11/2023
I asked Ragazzon to confirm that my purchase was compatible with my vehicle. They sent me the order without confirmation, and it turns out it is not compatible.
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Response from Exhaust Ragazzon
Hello Yannick, we sincerely apologize for this mistake. We have resolved this issue with you, and everything is now back in order. Your satisfaction is our priority. Thank you for your understanding.
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Anthony C.
Rating: 1 out of 5
following a purchase from 29/10/2023
Terrible delivery
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Response from Exhaust Ragazzon
Hello Anthony, we are sorry about your bad delivery experience and will do our best to make sure it does not happen again. Thank you for your patience.
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Benjamin V.
Rating: 2 out of 5
following a purchase from 07/08/2023
I would have liked better advice.
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Response from Exhaust Ragazzon
Hello Benjamin, we are truly sorry that you did not receive the assistance you needed. We will do our best to ensure this kind of situation does not happen again. We want you to have the best possible experience. Thank you for sharing your feedback.
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Eric R.
Rating: 1 out of 5
following a purchase from 25/07/2023
Hello, the shipping costs are too expensive for one tiny part that fits in an envelope!!!
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Response from Exhaust Ragazzon
Hello Eric, thank you very much for your review. We are sorry that you find the shipping costs too expensive, and we always strive to provide excellent service to our customers. Please note that our parcels are sent by courier for faster delivery; the price is the same whether the parcel weighs 600 g or 1 kg. We apologize for the inconvenience.
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Guillaume M.
Rating: 1 out of 5
following a purchase from 30/05/2023
Hello, the intermediate pipe I ordered is a real piece of crap. It leaks at every pipe connection and it's impossible to seal. I had to modify the grooves. Best regards.
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Response from Exhaust Ragazzon
Hello Guillaume,
We're sorry you had difficulties with your product. When connecting it, we recommend replacing the seals during installation of the new part if they are in poor condition. We work hard to offer the best quality, and we'd like to offer you a replacement product so you can fully enjoy your car. Please contact us for more information. Thank you.
A
Adrien B.
Rating: 1 out of 5
following a purchase from 16/04/2023
There was no change in sound after installing my exhaust. I am literally disappointed.
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Response from Exhaust Ragazzon
Hello Adrien, we are sorry to hear that you are not satisfied with your experience with us. Please note that with Ragazzon products, you need to drive a certain number of kilometers before hearing the exhaust's true sound (800–1,200 km), so it is normal if the sound has not changed much immediately after installation.
We do our best to offer high-quality products and superior service, and we would like to learn more about your experience. Please contact us so that we can help you.
G
Guillaume V.
Rating: 2 out of 5
following a purchase from 12/10/2022
Delivery took too long even though the part was available.
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Response from Exhaust Ragazzon
Hello Guillaume,
We're sorry about the delay and will do everything we can to deliver the product as soon as possible. Thank you for your patience.
B
Baptiste M.
Rating: 2 out of 5
following a purchase from 06/09/2022
Hello, delivery from Italy was very efficient, in 48 hours. On receipt, I was disappointed, given the prices, to see the intermediate pipe 55.0193 in 2 parts and the silencer 50.0513.61 in 5 parts. All this for packaging purposes for shipping, at the expense of smooth exhaust gas flow. After this purchase, I was thinking of ordering the front pipe 55.0192.00, but I'm no longer sure, unless Ragazzon is kind enough to make a goodwill gesture. This is the first time I've seen an intermediate pipe cut into 2 pieces and a silencer cut into 5.
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Response from Exhaust Ragazzon
Hello Baptiste, thank you for your order and your order.

Like all exhausts or exhaust systems, they are delivered as kits with everything needed for installation. This is completely normal, so that the outlets and the position of the exhaust under the vehicle can be adjusted.
It is impossible to deliver a 2-meter intermediate pipe in one piece or an exhaust system that is fully welded; otherwise, it would be impossible to adjust it under the vehicle.

Have a nice day.
A
Alexis L.
Rating: 2 out of 5
following a purchase from 18/06/2022
Ordering was easy and delivery was quick, but unfortunately I am still waiting for a refund after returning the part that did not fit my vehicle.
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Response from Exhaust Ragazzon
Hello Alexis, we have already taken care of this. Please avoid leaving a review just one day after returning the part. We need to receive the part back before issuing a refund, which is only logical...

Have a nice day
F
Frederic G.
Rating: 1 out of 5
following a purchase from 01/07/2022
The catalytic muffler diameter is wrong; it doesn't fit and cannot be installed.
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Response from Exhaust Ragazzon
Hello Frederic, we are sorry that this product is not suitable for your vehicle. It is best to order a product that is compatible with your vehicle. If you need assistance, we are here to help.
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Mickael G.
Rating: 1 out of 5
following a purchase from 23/06/2022
The sleeve for the muffler and the intermediate pipe was not at all suitable for the original exhaust system; a lot of modifications had to be made.
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Response from Exhaust Ragazzon
Hello Mickael, we are sorry that your experience did not meet your expectations. We will strive to serve you better in the future.
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