Customer reviews of Faire-livrer-des-fleurs

Trust Attestation
9,0 /10
Overall rating: 9,0 out of 10
Based on 351 published reviews
5 270 77% 4 39 11% 3 13 4% 2 12 3% 1 17 5%

Summary of reviews

Flowers and plants are frequently noted for their freshness and visual appeal, with many customers highlighting the beauty of the bouquets received. Timely delivery is consistently praised, as recipients often mention that their orders arrived exactly when promised, contributing to the overall positive experience. The ordering process is described as straightforward, with efficient tracking and prompt communication from customer service, which enhances the ease of purchasing.

Reviews 1, 2, 4 and 5 stars

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Lucile P.
Rating: 5 out of 5
following a purchase from 26/07/2020
Perfect
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Suzanne S.
Rating: 1 out of 5
following a purchase from 19/07/2020
Very satisfied as always
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Response from Faire-livrer-des-fleurs
Thank you for your comment, but you must have made a mistake in the note, it is not serious we do not hold you responsible. The customer service
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Sandrine B.
Rating: 5 out of 5
following a purchase from 11/07/2020
Very satisfied. I recommend this site for its seriousness.
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MORIN P.
Rating: 5 out of 5
following a purchase from 26/06/2020
Very nice bouquet
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michel G.
Rating: 5 out of 5
following a purchase from 19/06/2020
very good service, very nice seller
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Lucie E.
Rating: 5 out of 5
following a purchase from 09/06/2020
We made this order from abroad and it was done on time. It was a beautiful bouquet. Thank you so much!
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julie anne H.
Rating: 5 out of 5
following a purchase from 02/06/2020
The bouquet was perfect, the customer service was very nice and responsive, and the delivery was made in the morning to surprise my mum as she got out of bed in the most beautiful way! Perfect, thank you!
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FLORENCE G.
Rating: 1 out of 5
following a purchase from 01/06/2020
My mother was disappointed with the bouquet I would take back my site from before. I don't congratulate you.
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Response from Faire-livrer-des-fleurs
Hello

We are sorry if you were not satisfied with the services of our florist. Unfortunately, there can be "failures" at flower parties where our florists are very busy. If the bouquet was not in conformity with your wishes, you should have sent us a complaint, which we would have dealt with quickly in order to satisfy you.
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Christine S.
Rating: 5 out of 5
following a purchase from 04/06/2020
The recipient appreciated the shipment.
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Danielle R.
Rating: 5 out of 5
following a purchase from 20/05/2020
Delivery in accordance with the order. Possibility on the site to note the details essential to this delivery. Good telephone contact
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Cedric E.
Rating: 4 out of 5
following a purchase from 19/05/2020
The courier in Paris has a lot of problems to keep the delivery schedule
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Suzanne S.
Rating: 5 out of 5
following a purchase from 11/05/2020
Very satisfied
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François A.
Rating: 5 out of 5
following a purchase from 12/05/2020
I had to deliver a flower cushion for a funeral. The cushion was exactly as ordered, it was delivered to the exact location before the ceremony, the flowers were beautiful and fresh, the ribbon was as requested. In short, the service was impeccable in every respect.
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Carmen V.
Rating: 5 out of 5
following a purchase from 06/05/2020
Fast, efficient, reliable service. Very satisfied with the service.
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Anne-Marie S.
Rating: 5 out of 5
following a purchase from 06/05/2020
The flowers I received were very pretty and just what I expected, thank you. I would also like to thank the florist who composed the bouquet and delivered it on time. Sincerely Anne-Marie
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claudine F.
Rating: 1 out of 5
following a purchase from 04/05/2020
my order was not delivered and should be refunded, so I will not use this site anymore and would not recommend it
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Response from Faire-livrer-des-fleurs
Dear customer, a little understanding at this time of confinement and closure of our florists' shops nationwide. Our site indicated that your order was registered subject to the local florist being able to obtain flowers, which in your case was not possible, our florist had accepted your order but did not receive the flowers. You were informed and reimbursed immediately. Yours sincerely
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MURIELLE G.
Rating: 5 out of 5
following a purchase from 04/05/2020
Despite the situation, the delivery was respected and with a very beautiful bouquet
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lydia N.
Rating: 5 out of 5
following a purchase from 01/05/2020
very good, order arrived at 6pm thank you
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DOMINIQUE S.
Rating: 5 out of 5
following a purchase from 27/04/2020
the bouquet was beautiful THANK YOU
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Luc D.
Rating: 2 out of 5
following a purchase from 28/04/2020
I ordered a bouquet with lily of the valley and I received the bouquet without lily of the valley and with faded daisies, I am very disappointed
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Response from Faire-livrer-des-fleurs
Dear Customer, if the delivery made by our florist is not in conformity, please send us a picture of it so that we can process your complaint. We look forward to hearing from you.
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leslie N.
Rating: 4 out of 5
following a purchase from 29/04/2020
Great! Delivered on time. A little disappointed with the size of the plant, I ordered a larger pot of lily of the valley.
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CHRISTINE V.
Rating: 5 out of 5
following a purchase from 21/04/2020
Very good.
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claude C.
Rating: 5 out of 5
following a purchase from 28/04/2020
Perfect flush
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aline K.
Rating: 5 out of 5
following a purchase from 24/04/2020
Appreciate to have someone to listen to your questions and to refine your request
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Eléonore S.
Rating: 5 out of 5
following a purchase from 28/04/2020
Serious site, the flowers delivered were consistent with those ordered on the site. Delivery without any hitch. Staff listening to requests I recommend +++
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evelyne M.
Rating: 5 out of 5
following a purchase from 27/04/2020
in this confined moment order made by phone the person (a gentleman) was very good .
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Paul-Antoine S.
Rating: 5 out of 5
following a purchase from 29/04/2020
Fast and reliable (despite containment)
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corinne B.
Rating: 4 out of 5
following a purchase from 25/04/2020
The configuration of the homepage is not clear enough. It should be possible to easily indicate the name and address of the sender Invoice address But also the address and name of the person who will receive the bouquet.... it is not necessarily the same personw
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Response from Faire-livrer-des-fleurs
Hello, our site allows you to register with your own billing information and then add as many delivery addresses as you wish. We are sorry if you have encountered a problem using the site.
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Sabrina V.
Rating: 5 out of 5
following a purchase from 23/04/2020
Perfect! Punctual and beautiful bouquet! Thank you
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pia L.
Rating: 5 out of 5
following a purchase from 25/04/2020
Very responsive
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Kroetz R.
Rating: 1 out of 5
following a purchase from 24/04/2020
This is not at all what we ordered.
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Response from Faire-livrer-des-fleurs
Dear Customer, if the delivery made by our florist is not in conformity, please send us a picture of it so that we can process your complaint. We look forward to hearing from you.
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ECOLAN V.
Rating: 5 out of 5
following a purchase from 24/04/2020
Delivery as expected and on time. The prices are very affordable! Only positive for me!
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Neda M.
Rating: 5 out of 5
following a purchase from 22/04/2020
Perfect
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Anne G.
Rating: 5 out of 5
following a purchase from 20/04/2020
Quick, efficient and kind to deliver flowers for a funeral, in full confinement. Thank you
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Julie B.
Rating: 5 out of 5
following a purchase from 25/02/2020
Nice bouquet, well received
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Adeline L.
Rating: 5 out of 5
following a purchase from 25/02/2020
Beautiful bouquet Delivered on time
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Aliénor D.
Rating: 4 out of 5
following a purchase from 21/02/2020
Fast and accurate service, thank you!
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Pierre B.
Rating: 5 out of 5
following a purchase from 01/02/2020
Very good service, attentive and responsive to my requests for delivery changes.
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Paule G.
Rating: 5 out of 5
following a purchase from 26/10/2019
Excellent service
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Maryse D.
Rating: 5 out of 5
following a purchase from 23/09/2019
Trader available and listening. Conscientious work. Necessary under the circumstances. Thank you
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