Flowers and plants are frequently noted for their freshness and visual appeal, with many customers highlighting the beauty of the bouquets received. Timely delivery is consistently praised, as recipients often mention that their orders arrived exactly when promised, contributing to the overall positive experience. The ordering process is described as straightforward, with efficient tracking and prompt communication from customer service, which enhances the ease of purchasing.
Yes. As you indicated to me, the sender's name was missing. I would have contacted the client.
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Response from Faire-livrer-des-fleurs
Hello, we are sorry but you have the message card and the "signature" location on the site, if you do not fill it out we are not responsible for it, and we cannot recall all orders without a signature, many people do this voluntarily to remain anonymous, best regards.
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cristian L.
Rating: 1 out of 5
following a purchase from 22/12/2025
Never received the bouquet
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Peter S.
Rating: 4 out of 5
following a purchase from 12/12/2025
Needed more information about the despatch and the estimated time of delivery on the delivery day.Ordering was good and the flowers were lovely
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Annie P.
Rating: 1 out of 5
following a purchase from 09/08/2025
very good
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LAPALUS N.
Rating: 1 out of 5
following a purchase from 13/08/2025
I am not satisfied because I was charged twice, one amount corresponds to my second request which is 91 euros. I am still waiting for my refund of my first payment of 96 euros which does not correspond at all to my first order that was canceled due to a ribbon issue. Thank you for forwarding my observations.
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Response from Faire-livrer-des-fleurs
Dear customer, you cannot say things like that. You placed an order for a cushion asking us to add a ribbon, an option you did not order. We canceled the order and its payment to allow you to reorder with the option. You cannot be refunded for an amount not paid. On the second order, instead of reordering the same product with its ribbon, you ordered a bouquet, which we delivered, so we do not see where the problem lies, except for the management of the order on your part when it was placed.
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Elise E.
Rating: 1 out of 5
following a purchase from 03/08/2025
La commande devait être livrée lundi matin. Je vous ai contacté ce matin-là, et vous m’avez dit que vous aviez contacté le fleuriste, qu’il recevrait les fleurs à midi et qu’il livrerait le bouquet en début d’après-midi. Cependant, la livraison n’a pas eu lieu. Dans l’après-midi, le livreur a envoyé un message au destinataire, mais il ne savait même pas comment se rendre à l’adresse et a dit qu’il ne pouvait pas la trouver. Le destinataire a donc dû se rendre au magasin mardi matin pour récupérer le bouquet lui-même. Cette expérience a été très décevante. Merci de trouver une solution si vous souhaitez que je commande régulièrement.
Response from Faire-livrer-des-fleurs
Bonjour
vous ne pouvez dire cela le destinataire n'a pas voulu que le fleuriste se rende a son adresse et il a demandé a venir chercher les fleurs a la boutique, ce qui n'est pas la même chose. La personne est venue une semaine plus tard en demandant a notre fleuriste de ne pas le dire ! cordialement
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Josephine M.
Rating: 1 out of 5
following a purchase from 18/07/2025
Did not receive delivery of the flowers ordered at the indicated address delivered to another destination. Non-compliance with the instructions given during the order: unacceptable professional fault for such a painful event.. Requesting a full refund for this order and also for the damage caused
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Response from Faire-livrer-des-fleurs
Hello, you cannot say that, your order was delivered at the opening of the funeral home by the shop manager, we are sorry if the plant arrangement of €38.00 ordered was lost by the funeral services, moreover we have proceeded with your full refund as a commercial gesture despite the delivery being made, best regards
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Mela L.
Rating: 4 out of 5
following a purchase from 27/03/2025
It went well, delivery on time. Easy remote ordering and delivery overseas without any issues. A reliable and efficient service.
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Christian G.
Rating: 4 out of 5
following a purchase from 14/03/2025
I have ordered this bouquet several times and I was always very satisfied with the quality of the flowers and the volume of the 'generous' model. This time I was disappointed by the size. The bouquet was not as 'generous' as usual.
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Ronald . K.
Rating: 4 out of 5
following a purchase from 05/01/2025
delivered on time
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Francine B.
Rating: 1 out of 5
following a purchase from 22/10/2024
Unknown local florist. No photo. I can't be serious. I'm not happy
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Response from Faire-livrer-des-fleurs
Hello, we are very surprised by your opinion, in fact you did not request a photo when you placed your order. Our florists, who are very busy with deliveries, only provide this service for requests made, with our regrets. Customer service
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PHILIPPE G.
Rating: 4 out of 5
following a purchase from 05/07/2024
flowers received nickel by cons date not respected received Monday day of mourning to Saturday but it was not too annoying
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Response from Faire-livrer-des-fleurs
Hello, our florist in charge of the bereavement has been instructed by the funeral directors to group together the delivery of all the flowers on Mondays.
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Laurie M.
Rating: 4 out of 5
following a purchase from 03/07/2024
delivery problem solved very quickly
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Margarida R.
Rating: 1 out of 5
following a purchase from 28/06/2024
Disappointed, the bouquets delivered did not match the photos on the website.
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Response from Faire-livrer-des-fleurs
Hello
please send us a photo so that we can open a claim file to see the problem, Sincerely
M
Marie B.
Rating: 3 out of 5
following a purchase from 01/03/2024
I have not received confirmation that my flowers were delivered to the funeral home on the requested day as I was unable to attend the funeral to check the delivery.
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Response from Faire-livrer-des-fleurs
Hello, as the status of your order on the site indicates, your order has been delivered on time.
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camille D.
Rating: 1 out of 5
following a purchase from 06/02/2024
I'm very disappointed because we didn't see the plants we ordered at the church. I have no news about this order and being in mourning I don't have the courage to make a complaint.
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Response from Faire-livrer-des-fleurs
Good day to you,
We have just read your message about "certified reviews". You should have contacted us the same day.
We would like to inform you that we have opened a complaint file on this subject:
Our florist did deliver your order to the Cathedral, only the deliveryman mistakenly dropped it off at around 10:00 a.m. in the morning instead of in the early afternoon.
If a ceremony took place between the drop-off and the ceremony time of Me Kyriasiseffectively you must not have found your order at the Cathedral.
We offer you either a re-delivery of your order to the family (please give us the name, address and telephone number of the recipient) or a refund of your order, as our florist should not have delivered the flowers to the church so early.
awaiting your decision
with our apologies for the delay
customer service
M
marie L.
Rating: 4 out of 5
following a purchase from 03/12/2023
Convenient, delivery made as described Beautiful bouquet But ... a little expensive
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Veronique J.
Rating: 1 out of 5
following a purchase from 21/11/2023
The colors and flowers of the bouquet are too different from the visual on the order. Insufficient flowers for size L ordered.
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Response from Faire-livrer-des-fleurs
Hello, we are sorry that you found your bouquet too small. You should have sent us a photo of it to check whether it was the right size or not.
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Guillaume G.
Rating: 4 out of 5
following a purchase from 03/11/2023
The bouquet arrived on time and was apparently pretty, thank you! If I had to say something, it's about the price of delivery which I find excessively expensive considering the distance: from Cannes to Cannes: 12.50€!
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Beverly L.
Rating: 4 out of 5
following a purchase from 12/09/2023
Very pleased the flowers were lovely
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Beatrice G.
Rating: 4 out of 5
following a purchase from 06/04/2023
Very good
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Sylviane M.
Rating: 4 out of 5
following a purchase from 13/03/2023
I’m satisfied with the service. Merci beaucoup de ce service
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Caroline D.
Rating: 4 out of 5
following a purchase from 16/02/2023
Too bad we didn't receive the photo of our shipment. Otherwise everything went well.
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olivier M.
Rating: 1 out of 5
following a purchase from 23/10/2022
We do not know if the flowers were delivered, no photo as specified in your message.
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Response from Faire-livrer-des-fleurs
hello your order has been delivered, we are sorry if our florist has omitted to send you the photo of the delivery, you should have made the claim immediately, kindly customer service
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Olari K.
Rating: 4 out of 5
following a purchase from 06/10/2022
Perfect. French is good, but deliveryman could talk English as well!
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YVELLE B.
Rating: 4 out of 5
following a purchase from 01/09/2022
Very good professionals, responsive and attentive to the customer
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Martine M.
Rating: 3 out of 5
following a purchase from 22/08/2022
I would have liked to have a return of delivery with a photo of the flowers delivered.
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Marie-Pierre D.
Rating: 4 out of 5
following a purchase from 02/08/2022
I was not there for the delivery so I can't say anything about it. However, I appreciated the photo of the bouquet sent just before the delivery
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Michèle P.
Rating: 4 out of 5
following a purchase from 02/08/2022
Friendly and efficient
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Julie R.
Rating: 4 out of 5
following a purchase from 13/06/2022
Excellent! Merci!
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Sarah F.
Rating: 4 out of 5
following a purchase from 28/03/2022
Very impressive bunch of flowers, although delivered a couple of days early
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Patrick P.
Rating: 4 out of 5
following a purchase from 11/03/2022
Missing a message when delivered
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Eliane C.
Rating: 3 out of 5
following a purchase from 26/02/2022
The bouquet was beautiful but the lilies were completely closed (we did not have the pleasure to see the flowers especially since it was a cremation...) and with the kraft paper we did not see the roses. What a pity...
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Response from Faire-livrer-des-fleurs
We are sorry the florist had just received the fresh flowers. thank you for your understanding
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Pauline H.
Rating: 4 out of 5
following a purchase from 25/02/2022
We worried that the location we sent to in very rural France might prove a problem but all went to plan!
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Lucie G.
Rating: 3 out of 5
following a purchase from 09/02/2022
Flowers have been delivered. I know this because of the family's thanks but not because of Deliver-Flowers. I would have liked to receive confirmation of delivery and a picture of what was delivered.
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Géraldine S.
Rating: 3 out of 5
following a purchase from 26/11/2021
I had noted to put "A LUCAS" on the banner and it was put the name of the ste not great.
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Régine D.
Rating: 3 out of 5
following a purchase from 24/11/2021
Difficult to give an opinion for a funeral since it is delivered directly to the cemetery, it would be nice to send by mail or text a picture of the bouquet and the note
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Response from Faire-livrer-des-fleurs
We are sorry but we had asked our florist to send you the delivery confirmation with the photo by sms, with all our apologies for this oversight on his part.
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Gaelle P.
Rating: 4 out of 5
following a purchase from 02/11/2021
Fast delivery. It would be nice to receive a picture of the delivered bouquet.
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Marie-Christine A.
Rating: 3 out of 5
Nice bouquet, but small size, compared to the price paid !!!!!
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Response from Faire-livrer-des-fleurs
We regret that the service of our florist did not give you satisfaction, the basket of flowers Charlestion is a small basket of flowers about 20 cm and the price of flowers is very high in Reunion which explains a higher price than in metropolitan France, could you send us the photo of the composition so that we can treat your complaint, cordially
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OLIVIER B.
Rating: 1 out of 5
In my personal case, I had flowers delivered on the occasion of a death that I could not attend the funeral due to distance. To date I have not had any confirmation that this delivery has taken place ... I find it a pity in this age of hyper-digitization not to have an email, a sms, an MMS with a photo for example confirming that my order is completed ... I just have my account statement and an invoice ... it's certainly concrete, but materially it is not great
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Response from Faire-livrer-des-fleurs
Hello, we are sorry for your disappointment, your order as the status on the site confirms it has been delivered, if you want a picture of the delivery simply make the request when placing your order.
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