Customer reviews of Faire-livrer-des-fleurs

9 /10

Based on 353 published reviews

5 272 77% 4 39 11% 3 13 4% 2 12 3% 1 17 5%

Summary of reviews

The service shines with reliable, timely delivery and careful handling of orders, with many customers noting delivery on time and bouquets arriving as pictured or as requested. The range of positive experiences highlights attentive customer service, clear order tracking, and responsiveness, including quick problem-solving and helpful guidance when needed. Customers repeatedly praise beautiful, fresh flowers and well-chosen compositions, with recipients often expressing happiness and gratitude for timely gifts. The ordering process is described as simple and efficient, with several mentions of easy remote ordering, helpful communication, and reliable delivery for ceremonies and special occasions.

Reviews 1 and 5 stars

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Maxime B.

Published on 04/09/2020 à 13h57 following a purchase from 29/08/2020

The colour I ordered was no longer available, but I decided to trust the florist in charge and I don't regret it. The bouquet was absolutely beautiful. Thank you

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Catherine Q.

Published on 31/08/2020 à 09h58 following a purchase from 25/08/2020

The bouquet was certainly modified due to the seasonality, which is not disturbing, it was beautiful and good freshness

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Louise W.

Published on 29/08/2020 à 19h09 following a purchase from 19/08/2020

I used this site to send flowers to France from the UK. The website is very easy to use and they were delivered on time and great quality. Will definitely be using again

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Manon R.

Published on 27/08/2020 à 13h34 following a purchase from 20/08/2020

Everything went well and the after sales service is very responsive

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Jn H.

Published on 16/08/2020 à 10h15 following a purchase from 08/08/2020

beautiful bouquet, delivered with care and on time

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Lucile P.

Published on 31/07/2020 à 13h56 following a purchase from 26/07/2020

Perfect

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Suzanne S.

Published on 30/07/2020 à 13h11 following a purchase from 19/07/2020

Very satisfied as always

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Response from Faire-livrer-des-fleurs Published on 05/08/2020

Thank you for your comment, but you must have made a mistake in the note, it is not serious we do not hold you responsible. The customer service

Sandrine B.

Published on 17/07/2020 à 18h40 following a purchase from 11/07/2020

Very satisfied. I recommend this site for its seriousness.

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Morin P.

Published on 05/07/2020 à 17h09 following a purchase from 26/06/2020

Very nice bouquet

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Michel G.

Published on 25/06/2020 à 10h56 following a purchase from 19/06/2020

very good service, very nice seller

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Lucie E.

Published on 17/06/2020 à 12h08 following a purchase from 09/06/2020

We made this order from abroad and it was done on time. It was a beautiful bouquet. Thank you so much!

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Julie Anne H.

Published on 15/06/2020 à 13h28 following a purchase from 02/06/2020

The bouquet was perfect, the customer service was very nice and responsive, and the delivery was made in the morning to surprise my mum as she got out of bed in the most beautiful way! Perfect, thank you!

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Florence G.

Published on 14/06/2020 à 10h11 following a purchase from 01/06/2020

My mother was disappointed with the bouquet I would take back my site from before. I don't congratulate you.

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Response from Faire-livrer-des-fleurs Published on 20/06/2020

Hello

We are sorry if you were not satisfied with the services of our florist. Unfortunately, there can be "failures" at flower parties where our florists are very busy. If the bouquet was not in conformity with your wishes, you should have sent us a complaint, which we would have dealt with quickly in order to satisfy you.

Christine S.

Published on 13/06/2020 à 07h34 following a purchase from 04/06/2020

The recipient appreciated the shipment.

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Danielle R.

Published on 29/05/2020 à 05h47 following a purchase from 20/05/2020

Delivery in accordance with the order. Possibility on the site to note the details essential to this delivery. Good telephone contact

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Suzanne S.

Published on 18/05/2020 à 18h00 following a purchase from 11/05/2020

Very satisfied

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François A.

Published on 18/05/2020 à 14h05 following a purchase from 12/05/2020

I had to deliver a flower cushion for a funeral. The cushion was exactly as ordered, it was delivered to the exact location before the ceremony, the flowers were beautiful and fresh, the ribbon was as requested. In short, the service was impeccable in every respect.

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Carmen V.

Published on 12/05/2020 à 16h29 following a purchase from 06/05/2020

Fast, efficient, reliable service. Very satisfied with the service.

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Anne-Marie S.

Published on 12/05/2020 à 14h00 following a purchase from 06/05/2020

The flowers I received were very pretty and just what I expected, thank you. I would also like to thank the florist who composed the bouquet and delivered it on time. Sincerely Anne-Marie

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Claudine F.

Published on 10/05/2020 à 17h05 following a purchase from 04/05/2020

my order was not delivered and should be refunded, so I will not use this site anymore and would not recommend it

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Response from Faire-livrer-des-fleurs Published on 12/05/2020

Dear customer, a little understanding at this time of confinement and closure of our florists' shops nationwide. Our site indicated that your order was registered subject to the local florist being able to obtain flowers, which in your case was not possible, our florist had accepted your order but did not receive the flowers. You were informed and reimbursed immediately. Yours sincerely

Murielle G.

Published on 10/05/2020 à 17h02 following a purchase from 04/05/2020

Despite the situation, the delivery was respected and with a very beautiful bouquet

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Lydia N.

Published on 08/05/2020 à 07h27 following a purchase from 01/05/2020

very good, order arrived at 6pm thank you

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Dominique S.

Published on 07/05/2020 à 14h36 following a purchase from 27/04/2020

the bouquet was beautiful THANK YOU

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Christine V.

Published on 06/05/2020 à 16h48 following a purchase from 21/04/2020

Very good.

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Claude C.

Published on 06/05/2020 à 09h18 following a purchase from 28/04/2020

Perfect flush

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Aline K.

Published on 05/05/2020 à 19h12 following a purchase from 24/04/2020

Appreciate to have someone to listen to your questions and to refine your request

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Eléonore S.

Published on 05/05/2020 à 19h09 following a purchase from 28/04/2020

Serious site, the flowers delivered were consistent with those ordered on the site. Delivery without any hitch. Staff listening to requests I recommend +++

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Evelyne M.

Published on 05/05/2020 à 15h51 following a purchase from 27/04/2020

in this confined moment order made by phone the person (a gentleman) was very good .

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Paul-Antoine S.

Published on 05/05/2020 à 14h04 following a purchase from 29/04/2020

Fast and reliable (despite containment)

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Sabrina V.

Published on 01/05/2020 à 05h05 following a purchase from 23/04/2020

Perfect! Punctual and beautiful bouquet! Thank you

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Pia L.

Published on 30/04/2020 à 21h06 following a purchase from 25/04/2020

Very responsive

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Kroetz R.

Published on 30/04/2020 à 13h59 following a purchase from 24/04/2020

This is not at all what we ordered.

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Response from Faire-livrer-des-fleurs Published on 08/05/2020

Dear Customer, if the delivery made by our florist is not in conformity, please send us a picture of it so that we can process your complaint. We look forward to hearing from you.

Ecolan V.

Published on 30/04/2020 à 12h29 following a purchase from 24/04/2020

Delivery as expected and on time. The prices are very affordable! Only positive for me!

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Neda M.

Published on 28/04/2020 à 19h22 following a purchase from 22/04/2020

Perfect

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Anne G.

Published on 26/04/2020 à 19h42 following a purchase from 20/04/2020

Quick, efficient and kind to deliver flowers for a funeral, in full confinement. Thank you

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Julie B.

Published on 02/03/2020 à 17h34 following a purchase from 25/02/2020

Nice bouquet, well received

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Adeline L.

Published on 02/03/2020 à 13h52 following a purchase from 25/02/2020

Beautiful bouquet Delivered on time

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Pierre B.

Published on 11/02/2020 à 14h39 following a purchase from 01/02/2020

Very good service, attentive and responsive to my requests for delivery changes.

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Paule G.

Published on 03/11/2019 à 21h19 following a purchase from 26/10/2019

Excellent service

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Maryse D.

Published on 29/09/2019 à 16h36 following a purchase from 23/09/2019

Trader available and listening. Conscientious work. Necessary under the circumstances. Thank you

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