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L
Rating: 2 out of 5
The bouquet of flowers is expensive for the service paid, 6 tulips and 5 roses for €48 and on the message to add, more than half of it was missing.
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Customer reviews of Faire-livrer-des-fleurs
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 351 published reviews
Summary of reviews
Flowers and plants are frequently noted for their freshness and visual appeal, with many customers highlighting the beauty of the bouquets received. Timely delivery is consistently praised, as recipients often mention that their orders arrived exactly when promised, contributing to the overall positive experience. The ordering process is described as straightforward, with efficient tracking and prompt communication from customer service, which enhances the ease of purchasing.
2 star reviews
Reset filtersJ
Rating: 2 out of 5
Marvellous, very beautiful flowers the recipient was very happy
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C
Rating: 2 out of 5
No photo. No delivery notice. For a funeral, it's hard to know if the flowers have arrived.
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Response from Faire-livrer-des-fleurs
Hello We are sorry that our florist did not send you the photo, with our regrets. However, the delivery confirmation e-mail has been sent to you.
J
Rating: 2 out of 5
Not multicolored. Red flowers and some greenery. 4 or 5 gerberas with 2 branches of mini roses. Expensive for over 40 euros
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Response from Faire-livrer-des-fleurs
Hello the bouquet ordered is 29.00€ and not 40€, our florists do their best with the budget conceded. We remain at your disposal so that you send us a photo of the bouquet if you wish to open a file of reclalamtion, very cordially
A
Rating: 2 out of 5
There was no way of knowing whether the bouquet had been delivered. If so, there was no note to accompany the bouquet. Not really great
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Response from Faire-livrer-des-fleurs
Hello, your order has been delivered, the message card was included with the order because without it, our operator cannot deliver the composition as it does not have the name of the deceased. Please note that the Pompes Funèbres collects the message cards and gives them to the families.
F
Rating: 2 out of 5
Paying a lot of money for a little bouq
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Response from Faire-livrer-des-fleurs
Hello, we are surprised by your comment, indeed you ordered a sheaf at 80.00€. If however you wish it thank you to send us a photograph of the sheaf so that we can check the conformity. Sincerely
V
Rating: 2 out of 5
Very small bouquet for the price
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Response from Faire-livrer-des-fleurs
Good evening
we are sorry if you were disappointed with the service, would you have in your pssession the photo of the bouquet so that we can open a file of reclamation in your favor. In the expectation well cordially the service customers
we are sorry if you were disappointed with the service, would you have in your pssession the photo of the bouquet so that we can open a file of reclamation in your favor. In the expectation well cordially the service customers
J
Rating: 2 out of 5
The order was very disappointing because the posey was significantly smaller than the picture on line. It was 50€. I shall not use them again.
Response from Faire-livrer-des-fleurs
Good evening
We are sorry that you are disappointed with the delivery made by our florist, you can send us a complaint with the photo of the product so that we can verify the elements making your dissatisfaction. Regards
We are sorry that you are disappointed with the delivery made by our florist, you can send us a complaint with the photo of the product so that we can verify the elements making your dissatisfaction. Regards
J
Rating: 2 out of 5
I have to say that I am very pleased with the service and the quality of the bouquet.
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Response from Faire-livrer-des-fleurs
We are sorry if the delivery was not up to your expectation, thank you to send us the picture so that we can open a complaint file. In the meantime, the customer service
D
Rating: 2 out of 5
No news of the delivery. As this is a distant funeral, perhaps I will have a late return? the florist who provides the service could take a photo of the bouquet at the place of delivery with the date and time with the means available to us in our time...
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Response from Faire-livrer-des-fleurs
Hello, the status of your order is visible on our site, if you wanted a photo of the delivery it was enough to make the request when you ordered. We remain at your entire disposal.
L
Rating: 2 out of 5
I ordered a bouquet with lily of the valley and I received the bouquet without lily of the valley and with faded daisies, I am very disappointed
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Response from Faire-livrer-des-fleurs
Dear Customer, if the delivery made by our florist is not in conformity, please send us a picture of it so that we can process your complaint. We look forward to hearing from you.
T
Rating: 2 out of 5
When I ordered the flowers they stated that they would be delivered the next morning (the recipient’cs birthday). They weren’t delivered until the following afternoon.
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