Famous CBD excels in product quality and consistency, with many customers highlighting the excellent value for money that their offerings provide. The fast and discreet delivery service is frequently praised, with numerous reviews noting timely arrivals and careful packaging that ensures the products reach customers in good condition. Customers express appreciation for the responsive customer service, particularly when they have had inquiries or needed assistance, which adds to a positive overall shopping experience.
This is the second time I pay for home delivery and go to pick up my package at a relay point. I have already called to report the problem and I am very satisfied with my interlocutor. Best regards
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Response from Famous CBD
Hello Mr. Bacci, we understand your dissatisfaction and apologize for the inconvenience caused. Your comment has been forwarded to our services. Thank you for your loyalty.
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Florian L.
Rating: 1 out of 5
following a purchase from 04/02/2026
Poor quality taste not great extra dry flowers
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Response from Famous CBD
We are sincerely sorry to hear that the quality did not meet your expectations, particularly regarding the taste and dryness of the flowers.
Please know that we place great importance on the quality of our products and that your feedback will be forwarded to our team.
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FRANC B.
Rating: 2 out of 5
following a purchase from 29/12/2025
I have been ordering for several years ...and my last 3 orders are nothing like what I usually received ( trim )!!! A powder of leaves that is not aromatic and neutral
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Sandrine L.
Rating: 1 out of 5
following a purchase from 02/11/2025
I only received part of my order. I am missing 25g of Lemon Haze 9.7% and I am not talking about packages received that are only 20g instead of 25g. I have made 2 complaints and have never received a response. I have been ordering from you for several years and this time will be the last time!
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Response from Famous CBD
Hello Sandrine,
Thank you for your message and we sincerely apologize for the inconveniences encountered with your order. We place great importance on our customers' satisfaction and would like to resolve this situation quickly. Could you please contact our customer service directly so that we can provide you with a solution? Your loyalty is precious to us and we hope to regain your trust.
Best regards,
The Famous CBD team
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Julien M.
Rating: 1 out of 5
following a purchase from 28/10/2025
The products have a very unpleasant taste, some of them have a questionable appearance, they seem transformed and not natural. Contrary to what is advertised
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Response from Famous CBD
Hello Julien,
Thank you for taking the time to share your impressions. We are sorry to hear that some of our products did not meet your expectations. Your feedback is valuable and will help us improve our offerings. Please feel free to contact us directly to discuss your concerns.
Best regards,
The Famous CBD team
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Cosima W.
Rating: 1 out of 5
following a purchase from 03/09/2025
It should be made clearer that CBD cannot be ordered from abroad. I canceled it and have not yet received my money back, therefore unfortunately only one point.
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Gwendoline T.
Rating: 2 out of 5
following a purchase from 30/08/2025
I did not receive the correct product. I contacted the site by message but received no response. The phone number also received no response.
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Response from Famous CBD
the person from customer service was on summer vacation
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jean B.
Rating: 1 out of 5
following a purchase from 15/08/2025
Qualitative product but incomplete order arrived and customer service unreachable (tried by phone, email, and contact form) too bad
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Response from Famous CBD
Hello Jean,
Thank you for your feedback and we are glad that you appreciated the quality of our product. We are sorry to hear that your order arrived incomplete and that you had difficulties reaching our customer service. We take your comment very seriously and are working to improve our communication. Please do not hesitate to contact us again, we will be happy to assist you.
Best regards,
The Famous CBD team
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Morgane F.
Rating: 1 out of 5
following a purchase from 05/08/2025
I ordered from Famous CBD based on a recommendation, but I am very disappointed with my experience. Upon receipt, the contents did not meet my expectations at all: mostly branches and crumbs, with an additional 10g missing from the order. I have tried several times to contact customer service, without success: calls unanswered, email bounced back, and no response to my message via the contact form. Several days have passed and I still have no news. Very bad experience for a first order.
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Response from Famous CBD
Hello Morgane,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience did not meet your expectations. Your satisfaction is paramount to us. Could you please contact us directly via the contact form? We are committed to resolving this issue quickly and providing you with a satisfactory solution.
Best regards,
The Famous CBD team
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Brune D.
Rating: 1 out of 5
following a purchase from 03/08/2025
I ordered and paid for 2 bottles of oil and only received one. I made a complaint but have not received a response.
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Response from Famous CBD
Hello Brune,
Thank you for your feedback and we sincerely apologize for this inconvenience. Your satisfaction is our priority. We will examine your complaint immediately and contact you quickly to resolve this issue. Thank you for your understanding and for your trust in Famous CBD.
Best regards,
The Famous CBD team
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Pierre B.
Rating: 1 out of 5
following a purchase from 25/07/2025
I did not receive my entire order, no response from customer service
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Response from Famous CBD
Hello Pierre,
Thank you for your feedback and we are sincerely sorry to hear that you did not receive your entire order. Please contact our customer service directly so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The Famous CBD team
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Khadraoui Z.
Rating: 2 out of 5
following a purchase from 06/05/2025
I was promised 10g as a gift and I did not receive it in addition to the order, even though I had the confirmation.
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Response from Famous CBD
Hello Khadraoui,
Thank you for your response. We are sorry to hear that you did not receive the 10g offered. Could you please contact us directly so that we can resolve this issue as soon as possible? Your satisfaction is our priority.
Best regards,
The Famous CBD team
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Jérôme K.
Rating: 1 out of 5
following a purchase from 04/05/2025
I paid 3 euros more to have it delivered to my home but the delivery person couldn't find it, I live on a main street, it's not complicated. I had to pick up my package at a relay point several kilometers away. Moreover, the quantity received was less than what was requested.
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Response from Famous CBD
Hello Jérôme,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered difficulties with the delivery of your package and that the quantity received did not match your order. Your feedback is valuable and will help us improve our services. Please do not hesitate to contact us directly to resolve this issue.
Best regards,
The Famous CBD team
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Rodolphe P.
Rating: 2 out of 5
following a purchase from 16/02/2025
Order of puffs: Out of 6, 3 do not work.
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Tyla M.
Rating: 2 out of 5
following a purchase from 31/01/2025
Too many branches, not enough flowers.
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Juan G.
Rating: 2 out of 5
following a purchase from 20/12/2024
Honestly, I'm not going to scale the order but you gave me 15grs not 30grs. Happy New Year!
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Monika K.
Rating: 1 out of 5
following a purchase from 30/11/2024
I never received anything from my order
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Bonneau A.
Rating: 1 out of 5
following a purchase from 05/09/2024
My last order did not correspond to my request! I ordered three 25g bags and only received two! I'm very disappointed, even if it's the first time! For me, the loss is not negligible...
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Response from Famous CBD
Hello and thank you for your comment.
We are very sorry for the inconvenience.
We invite you to send a photo of the products you have received to our after-sales service, which will provide you with a solution as soon as possible.
The FAMOUS CBD team
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Agnès D.
Rating: 1 out of 5
following a purchase from 06/08/2024
I know why I haven't ordered online in months. Hay.
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Response from Famous CBD
The products offered on our online site are 100% natural and grown without additives, which means that there may be variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The Famous CBD team
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Lionel G.
Rating: 2 out of 5
following a purchase from 23/07/2024
I bought 100gr of big bud and the grass was not dry so I dried it and in the end 70gr was dry. I wouldn't recommend it again.
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Response from Famous CBD
Hello and thank you for taking the time to post your review.
We're sorry, it's true that some varieties have drier heads than others. Everyone is free to have their own preferences and we can only respect yours, hoping not to disappoint you with your next order.
The Famous CBD team
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Carole N.
Rating: 2 out of 5
following a purchase from 13/06/2024
Disappointed because, as a regular customer, the -40% Father's Day promotion was not applied. I order regularly and I think it's a shame not to benefit from general promotions or 'good customer' promotions.
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Response from Famous CBD
Hello and thank you for your comment.
We are sorry to hear that you were unable to take advantage of our Father's Day offer. This offer was valid from June 10th 10:30am to June 11th 10:30am. You placed your order outside the sales period, which is why you did not take advantage of the discount.
You will receive an e-mail and/or SMS as soon as our offers are available, so that you can take advantage of them. In general, our offers are valid for 24 hours.
The Famous CBD team
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Paul K.
Rating: 1 out of 5
following a purchase from 10/06/2024
the order was not complete, one product out of five ordered is missing.
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Response from Famous CBD
Hello,
Thank you for taking the time to post your review.
If you encounter a problem with the reception of your order, we invite you to contact us via the "Contact" tab, adding a photo of the products received. This will enable our complaints department to deal with the problem as effectively as possible.
Please note that our customer service is at your disposal for any questions and/or complaints.
The Famous CBD team
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jean yves R.
Rating: 1 out of 5
following a purchase from 07/05/2024
Does not explain the products sold. I have a pathology that is not compatible with CBD. Don't want to pay for return shipping...
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Response from Famous CBD
Hello and thank you for taking the time to post your review.
We are sorry to hear that your experience with us did not live up to your expectations.
However, if you wish to return a product or an entire order, you will be responsible for the cost of returning the item, unless we delivered the item to you by mistake, or the item was delivered damaged.
If you have not received the product corresponding to your order, or if you have received your product damaged, please contact our customer service department.
However, if you have changed your mind and wish to exercise your right of withdrawal, you will be responsible for the cost of returning the item.
The Famous CBD team
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Nicolas L.
Rating: 2 out of 5
following a purchase from 14/02/2024
I ordered 25gr and received 10 gr of tiny heads, it was almost trim... Second time this has happened to me
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Response from Famous CBD
Hello and thank you for your comment.
The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma.
However, it is true that some varieties have smaller buds than others. Everyone is free to have their own preferences and we can only respect yours, hoping not to disappoint you with your next order.
If you notice an anomaly on receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
The Famous CBD team
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Bondon E.
Rating: 1 out of 5
Really on it I made an order from the weasel.
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Response from Famous CBD
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. We invite you to contact our customer service department and send them a photo of the product you have received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous CBD team
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anthony D.
Rating: 1 out of 5
I placed the order on September 6 we are the 14 the order has still not been shipped So saying at first it would have a problem with promotions to enter too much order and now I'm told that Collissimo has a problem with the scanning of packages I wonder if I'll one days this package end in short I'm still asked to give my opinion Ben Frankly never again I order las bas I'm told the 14 still have to wait a few days I wonder if it's a joke serious
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Response from Famous CBD
Hello and thank you for taking the time to post your review. Our teams are doing their utmost to ensure that your order is delivered as quickly as possible and we apologize for the inconvenience. The Famous CBD team
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maxime R.
Rating: 2 out of 5
10% more expensive than before on specials. Sinon trop sèche pas de goût 6 éme commande cher vous jamais dessus est la paf c'est le drame
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Response from Famous CBD
Hello and thank you for your comment. When we propose offers on our site, they offer you a -40% discount on your entire basket with no minimum purchase. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice any anomaly upon receipt of your parcel, please write to our customer service department, along with a photo of the product received. Our customer service team is always on hand to deal with any anomalies you may encounter on receipt of your order. The Famous CBD team
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Bruno G.
Rating: 1 out of 5
I didn't get any discount despite the mention (-50%). Note that this is the first time in several purchases.
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Response from Famous CBD
Hello and thank you for your comment. Please contact our customer service department so that they can check the transaction amount with you and rectify the billing error. It's possible that there was a problem with the transaction when you confirmed your order, and that you didn't benefit from the discount. However, don't worry, we will rectify this. The Famous CBD team
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Guillaume
Rating: 1 out of 5
70% off Valentine's Day promotion that brought the site down. When the site reopened, the offer was only 50% off.
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Response from Famous CBD
Hello and thank you for taking the time to post your review. We did indeed have offers on our website for Valentine's Day, but these offers were 50% off for 24 hours and not 70% off. What's more, we didn't encounter any problems with our website during our offers, and it didn't "fall down" as you say. So we don't really understand your opinion, which doesn't reflect reality. Perhaps it was on another site? The Famous CBD team
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Marjory T.
Rating: 1 out of 5
Product quality is mediocre to disgusting
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Response from Famous CBD
Hello and thank you for your opinion. The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The Famous CBD team
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Pereira D.
Rating: 1 out of 5
I've been ordering 25g for three times now and all I get is garbage, no more big heads like before. It's been over a year and a half and I've been ordering from you every month. Thank you for your feedback.
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Response from Famous CBD
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The Famous CBD team
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Wiip M.
Rating: 1 out of 5
Products at -50%, it's easy to see why. The quality of the seeds is simply disgraceful, and the heads are far from dry - simply flee.
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Response from Famous CBD
Hello and thank you for your comment. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. If you notice an anomaly upon receipt of your package, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
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Manue
Rating: 1 out of 5
Disappointed almost only powder and manicure sheets filled with seeds too and the taste really disgusting.
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Response from Famous CBD
Thank you for your feedback. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. If you notice an anomaly upon receipt of your package, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
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François B.
Rating: 1 out of 5
Hello, One of the two vials I ordered arrived broken in the packaging. I've just tried to contact customer service but they close at 5pm. I'll try again on Monday morning.
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Response from Famous CBD
Hello and thank you for your comment. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. If you notice an anomaly upon receipt of your parcel, we invite you to write directly to our customer service department, along with a photo of the product received. As you may have noticed when you contacted our customer service department, they are always available to deal with any problems you may have encountered when receiving your order. We hope that you have received the product correctly and that it is undamaged. The 321 CBD team
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Jean-François W.
Rating: 1 out of 5
Disappointed with my last order
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Response from Famous CBD
We thank you for your comment and are sorry to hear that your experience with us did not live up to your expectations. If you notice an anomaly upon receipt of your package, please write to our customer service department, along with a photo of the product received. Our customer service team is always on hand to deal with any anomalies you may encounter on receipt of your order. The Famous CBD team
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Jean-François W.
Rating: 1 out of 5
I had lots of seeds in the cbd it was very unpleasant disappointed it's the first time
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Response from Famous CBD
Hello and thank you for your comment. Sometimes the flower is pollinated, which explains the presence of seeds. This does not affect the level of CBD present in the flower or its consumption. We invite you to send us a photo of the product with the presence of seeds, so that our quality department can provide you with a rapid response. The Famous CBD team
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christopher
Rating: 1 out of 5
The taste is not there at all as explained to customer service with photo but radio silence never again I will recommend on your site.
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Response from Famous CBD
Hello and thank you for your comment. The after-sales service has responded to your complaint concerning the Sour Diesel with a return shipment and reinforced quality control before dispatch. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. We hope you will be satisfied with this return and that your opinion of our products will be re-evaluated. The 321 CBD team
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Greg
Rating: 1 out of 5
Hay. What a shame.... Run away.
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Response from Famous CBD
Hello and thank you for your comment. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your package, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
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Maxime T.
Rating: 1 out of 5
I ordered 40 grams, you sent me 20 grams, I called you and you only sent me 5 grams instead of 20. I called you a second time, you made a commercial gesture and sent me back 25 grams, except that you sent it to the wrong address, more than an hour and a half's drive from my home ??????
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Response from Famous CBD
Hello, thank you for your comment. After-sales service processed your request and sent you back the 10.11.22 5g and the 15.11.22 25g. As far as your address is concerned, we did not receive any request from you to change your address, so the parcel was sent to the address on your order. The Famous-cbd team
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Pierre C.
Rating: 1 out of 5
Poor quality
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Response from Famous CBD
Hello, The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. As customer satisfaction is our top priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous-CBD team
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