Customer reviews of Famous CBD

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8,6 /10
Overall rating: 8,6 out of 10
Based on 1 181 published reviews

Summary of reviews

Famous CBD excels in product quality and consistency, with many customers highlighting the excellent value for money that their offerings provide. The fast and discreet delivery service is frequently praised, with numerous reviews noting timely arrivals and careful packaging that ensures the products reach customers in good condition. Customers express appreciation for the responsive customer service, particularly when they have had inquiries or needed assistance, which adds to a positive overall shopping experience.

Reviews 1, 2, 3 and 4 stars

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david B.
Rating: 4 out of 5
Good cbd flowers, the relaxing effect is there. A little too much branch to be perfect.
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Bondon E.
Rating: 1 out of 5
Hello, I've been a customer for a while, but I'm on it when you order on Monday and your package arrives on Friday, otherwise nothing to say.
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Response from Famous CBD
We apologize for any inconvenience caused. We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. The Famous CBD team
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Benjamin F.
Rating: 2 out of 5
Satisfied with the delivery time and price, but really disappointed by the quality of the trim I ordered. It's really dust, and the taste and smell of the product are not really satisfactory (compared to other trim from competitors).
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Response from Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The Famous CBD team
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So' B.
Rating: 2 out of 5
I'm sorry I ordered so much for the first time, as I only had 10g left. But I was pretty sure of the CBD purple product I'd already bought in the store but from another brand. The earthy, slightly damp taste didn't appeal to me. The purplish flowers were grey compared to other, much better packaged products. I didn't like the effects of the product, which is supposed to be 20% normally perceptible, but here ===> FLOP!!! Imperceptible, almost unpleasant for me. This herb didn't do me any good at all without going into details. Better a 0.02% well done than a 20% perhaps badly conditioned...! So I understood the 10g to sell... I won't buy again. Too bad the reviews really encouraged me to buy but no reviews since 2021 apart from one satisfied review in 2022.
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Response from Famous CBD
Thank you for your comment. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the other. Customer satisfaction being our priority, we thank you for having informed us of your dissatisfaction. We are sorry that the variety did not live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The Famous CBD team.
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Patricklaura G.
Rating: 4 out of 5
Hello, I discovered your site by chance, the CBD brings me a little better in my chronic pain, however not always easy at the time of setting, good day to you all
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Arrigoni
Rating: 4 out of 5
Order delivered promptly but product quality lower than on previous orders
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Jimmy B.
Rating: 4 out of 5
Very good product. Fast shipping.
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Mathieu
Rating: 4 out of 5
Very good site, relatively acceptable price
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MELINA K.
Rating: 2 out of 5
I received 10 grs instead of the 25grs ordered... I will contact them... I think it's a mistake...because until now I had nothing to say. Sincerely
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Response from Famous CBD
We thank you for your feedback and apologize for the inconvenience. It's probably human error. Please contact our customer service department with a photo of the product you have received. Our customer service team is always on hand to help you with any discrepancies you may encounter when receiving your order. The Famous CBD team.
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Chantal R.
Rating: 4 out of 5
Good relaxing product I'm delighted serious and fast I highly recommend
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Leone
Rating: 2 out of 5
I expected much better, I prefer to buy from your competitors who already have plenty of varieties and offer samples to test. I'm also disappointed with the quality of the cbd :/
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Response from Famous CBD
Thank you for your feedback. We are sorry to hear that you had a disappointing experience, and we are truly grateful that you brought this matter to our attention. We regret that the varieties did not meet your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer various types of CBD products in our online store. We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. The Famous CBD team
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Marjorie B.
Rating: 4 out of 5
Fairly fast delivery (ordered on 12/08, received on 18/08). However, I'm only giving it 4 stars because I thought I was buying "made in France" and it's made in Europe - an impression of having been cheated, and that's not really pleasant. It's not very serious, of course, but it's not very "honest". Please update your photos on the site so that they correspond to what we want to buy.
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Response from Famous CBD
We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. We only sell one brand of oil in our online store, Nerobi. We can confirm that Nerobi is a brand made in France. The oils are formulated and analyzed in France, the hemp used is French (or possibly European) and the packaging is also French. Following a restructuring of legislation, the company decided to set up the brand's headquarters in Luxembourg. Recently, the Nerobi brand introduced new packaging for their products, opting for a "Made in Europe" slogan to provide total transparency. The Famous CBD team
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Chris W.
Rating: 1 out of 5
Already paid, nothing came, lousy customer service. Not recommended.
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Response from Famous CBD
We always strive to provide an exceptional experience and we are deeply sorry if we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure it doesn't happen again. We hold ourselves to high standards and we are sorry to hear that these were not met during your interaction with our company. Our customer service team is waiting for your return to refund your order. Our customer service has also made a request for information directly to our carrier to understand the dispute that occurred so that it does not happen again. The famous CBD team.
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Marcelyne C.
Rating: 4 out of 5
Hello, This product soothes my pain and relaxes me. It has no side effects.
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Monique D.
Rating: 4 out of 5
Very good value for money.you can't find a better price.it suits my daughter perfectly.
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Julie S.
Rating: 3 out of 5
I've always been quite satisfied with your store until my last order which was 50% off but full of branches so I'm not very happy with my last purchase. Best regards.
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Response from Famous CBD
Thank you for your feedback. All varieties are made up of branches, which is why we put a few extra grams in each pouch to compensate for this. In fact, it's quite normal to find branches in your pouches, as it's thanks to the branches that the buds (heads) stay whole. We invite you to write to our customer service department if you notice any anomaly on receipt of your parcel, together with a photo of the product received. Our customer service team is always available to help with any anomalies you may encounter on receipt of your order. The Famous CBD team
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Pierre
Rating: 4 out of 5
Fast service and delivery, very good smell when opening the bags, nice effect.
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Response from Famous CBD
Thank you for your review. We are delighted to hear of your satisfaction? The Famous CBD team
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Alain M.
Rating: 4 out of 5
helps me sleep. For years I've been taking sleeping pills with no effective results. With a few drops, 1/2 hour later I disappear into my dreams...
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Vincent C.
Rating: 4 out of 5
Very good scent, better effect when smoked than as a herbal tea.
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Sylvain
Rating: 4 out of 5
Very satisfied with the quality and taste but the delivery a little disappointed delivered in 5 days instead of 48h too bad to re-test anyway
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Benoît T.
Rating: 4 out of 5
Fast delivery good value for money on cbd flowers
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béatrice D.
Rating: 3 out of 5
I still haven't received my July 2022 order.
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Response from Famous CBD
We apologize for this inconvenience. Due to the bank holiday on Thursday, July 14, followed by the weekend, some parcels may have been slightly delayed by the sorting center. We have just checked your colissimo tracking. We are delighted to note that your parcel is stipulated as delivered on 20.07.2022. Should you encounter any problems with the delivery of your parcel, please contact our customer service team, who will be happy to help. The Famous CBD team.
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Nicolas O.
Rating: 4 out of 5
Excellent quality product as always...!
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gisele L.
Rating: 4 out of 5
very good, and the 50% are appreciable
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Tony B.
Rating: 4 out of 5
Very good site
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Devos
Rating: 1 out of 5
Very disappointed . Very dry flowers. Too bad I wouldn't recommend it again.
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Response from Famous CBD
Thank you for your feedback. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your package, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous CBD team.
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Carl G.
Rating: 4 out of 5
This is my fourth order and there has been a marked improvement in the quality of the products, which are always delivered on time.
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Response from Famous CBD
Your support is much appreciated, we thank you for your feedback. :) The Famous CBD team
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Marlène
Rating: 4 out of 5
I'm quite satisfied with my purchase.
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Response from Famous CBD
Thank you very much for your kind comment. We really appreciate you taking the time to share your experience with us The Famous CBD Team
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Val
Rating: 4 out of 5
Fast delivery, nothing to complain about. The weight seems to be there. To be compared with other sites. Personally, I'd like to have a sample so I can try other products.
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Élodie L.
Rating: 2 out of 5
At first I was satisfied with my orders but for some time now there's at least 5g of branch in my bag with each order if not more. There's a good chance I'll be switching to another site.
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Response from Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. For the Trim variety, we are adding a few extra grams to compensate for this inconvenience. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The Famous CBD team.
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Tomy R.
Rating: 4 out of 5
Quality product, fast delivery
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Godefroy A.
Rating: 4 out of 5
Reliable site, quality and affordable product
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Public
Rating: 4 out of 5
More than 10 characters
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Client
Rating: 4 out of 5
The quality is still there, but I only give 4 stars for the slight lack of drying.
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Jerome
Rating: 4 out of 5
Fast, accurate delivery
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Response from Famous CBD
Hello Jerome,

We sincerely thank you for your positive feedback regarding our service. We are delighted to hear that you appreciated the speed and compliance of your delivery. Your satisfaction is our priority, and we hope to see you again soon on our site. Please feel free to share your feedback or suggestions to further improve your experience.

Best regards,
The Famous CBD team.
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François B.
Rating: 1 out of 5
The bottle arrived broken in the envelope
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Response from Famous CBD
We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We are using your feedback to improve and ensure this does not happen again. We have been able to ascertain that our customer service has already scheduled a resend of your order. Your package is currently with our carrier and delivery is estimated for Friday June 24. :) We hope you enjoy your order. The 321CBD team. :)
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ECDC
Rating: 4 out of 5
Quality and speed
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David
Rating: 4 out of 5
A little long for delivery
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Sandrine M.
Rating: 3 out of 5
Really a lot of pollen and crumbs no flowers
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Response from Famous CBD
Thank you for your feedback. Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. Trim comes from the residue left after cutting CBD cannabis flowers, just after harvesting and drying. It comes in the form of a powder containing leaves and pistils, but above all small buds concentrated in terpenes and CBD. It differs from CBD flowers in appearance and composition. But the aromas, taste and therapeutic properties of CBD are preserved in the blend. The Famous CBD team. :)
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Sandro
Rating: 1 out of 5
It turned out completely different from the photo! Simply a scam! 3 weeks late! Attention fraud!
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Response from Famous CBD
Thank you for your return. We are sorry to hear that your experience with us was disappointing. We have seen that you have completed your order for our Purple Haze product. Sachet that the flavor and appearance of the flower can vary from order to order depending on the season and production. This is mainly due to the climate. The coloring of the plant is not systematic, it is still necessary that their genetics allow it, certain seeds that emerge from varieties called purple give plants that are not colored, others are only colored when the weather is good colder, others color regardless of the temperature....all depends on genetics, color differences can be observed in the different phenotypes, some plants gravitate more towards purple, others the reds and some purple varieties can even attract the color blue. As customer satisfaction is our priority, we thank you for sharing your feedback with us. As explained in our previous exchange, as our carrier could not ensure the daily pickup, there was a slight delay in the delivery of the packages, we are sorry. Following this dispute and in an effort to provide you with an impeccable service, we have offered you a discount code worth -50%. We hope that this commercial gesture shows our desire to maintain a privileged relationship with our customers.