Customer reviews of Famous CBD

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 1 181 published reviews

Summary of reviews

Famous CBD excels in product quality and consistency, with many customers highlighting the excellent value for money that their offerings provide. The fast and discreet delivery service is frequently praised, with numerous reviews noting timely arrivals and careful packaging that ensures the products reach customers in good condition. Customers express appreciation for the responsive customer service, particularly when they have had inquiries or needed assistance, which adds to a positive overall shopping experience.

Reviews 1, 2, 3 and 5 stars

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Cyril
Rating: 5 out of 5
3rd order and still nothing to report, on the 2nd I noticed a small delay in taking charge chronopost, so I contacted on their site the customer service who replied the same day that indeed a small delay was due to chronopost, so I received my 2nd order in 4 days instead of 2 which is still very good. I still don't understand all these negative reviews. I recommend the Amnesia Haze, a superb head on the 3rd order. I'm more than satisfied and I'll be sure to continue my evaluation as orders come in. For the moment I have no reason to go elsewhere and I'm very satisfied.
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Patricia G.
Rating: 1 out of 5
Hello I ordered 25 g I received only 5 ... order made April 6, received the 20, bad surprise inside, quality correct. Since I contact them every day, and no news. If there are people willing to take part in a group action, I'm willing to join because frankly, I think they're scammers who take advantage of people's fear of reporting the problem to the authorities because of the nature of the order ... That's what I think, one star is far too kind!
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Shoumi
Rating: 1 out of 5
Reçus a variety and I am very disappointed with its quality one would say that they mixed to flower with a powder me really weird we understand better the minus 30% jais compare with the farm cbd and frankly nothing to say that top of expensive top quality. Famous cbd is 0
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Wendy B.
Rating: 1 out of 5
Order placed on Monday May 4, was due to arrive on Thursday May 7, postponed to May 9, then May 11. That's a lot for a service that should deliver in 48 hours maximum. At 11pm I log on to find out where my order is and I see that my parcel has been received by customs! We ordered for 97 !!! This is unacceptable!!! So-called discreet delivery in 24h ?! So 1 star and still it's too much for a site like this !!!
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Cyril
Rating: 5 out of 5
So here we are after ordering on famous CBD I came across this review site, I must say I started to wonder at the sight of the comments, I also suspected that many add for nothing, I have confirmation. Ordered on 05/05/2020 and received on 07/05/2020! Top quality! not a single branch or leaf, only heads! 10g ordered 10.5 g received! I don't work for famous CBD, I just had to leave my opinion because I find the negative opinions totally unfair, wondering if they don't work for the competition. In short, with the 30% discount, I end up with 10G for 42 euros including shipping, CBD is here to stay, you can go guys, it's all good. Peace.
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luc C.
Rating: 5 out of 5
First of all, you gave me a fright, I saw the notes after I'd ordered and I didn't expect to receive my order, I received it with a little delay from chronopost (1 day) but you can't blame them for that with the events of last week, then as for the site, I ordered on a Saturday and it was dispatched on Sunday (I was quite surprised myself), everything's there, nothing's missing, I'd e-mailed the famous team and they replied the same evening, so that was pretty quick too, but I think it'll be my last order on the site, seeing all the opinions and problems people have had with them.
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TC29
Rating: 1 out of 5
I placed several orders with them. One of my orders was seized by customs, and I received a document stating that the products sold were illegal. I've had no reply by e-mail or telephone, no customer service for a site that boasts 5-star service.... I read that some customers haven't even had their orders shipped. TO BE AVOIDED
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fred L.
Rating: 1 out of 5
thieves, the order was never shipped !!!
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Paul G.
Rating: 5 out of 5
Never disappointed, order received in 3 days, quantity +25g per bag, smooth, RAS, I recommend (I do have a friend who had a problem, he did not receive the right quantity)
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Guillaume P.
Rating: 5 out of 5
I wanted to change my mind. There were 25 grams missing from the order I placed on famous cbd. I just got back what was missing. So even if the delays are super long and it's complicated to contact them (nobody answers the phone and by message they answer 1 time out of 20), don't give up because in the end the team will answer you and put your problem in order. The weed isn't exceptional, but the prices are the lowest on the market And it's outdoor CBD, so despite everything it's still decent So I wanted to share my experience after having shot them down when I saw those 25 grams missing. In the end, it's all there and I even got more than I expected. So customer service sucks, but you have to keep at it.
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Bu B.
Rating: 1 out of 5
order 5g amnesia + 5g silver haze, order error, received 2 x 5g amnesia ... basically, they forge the products they still have in stock! really poor quality, no taste of weed, just an aftertaste of chemical perfume, the flowers are very very dry ... the amnesia is sold at 21.4/100 of cbd, on the 3rd joint I'm still waiting for the effect and of course no certificates are given with my order ... stuffed with seeds in the heads that inflate the weight ... and finally the sales department offers me a gift with my next order but as free poop remains poop I will never go back to this shop, it's crazy to be so unprofessional ...
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Alex M.
Rating: 1 out of 5
5g ordered and still not delivered. No answer from the customer service archi nul..covid19 ok but nothing prevents to answer to the customers..C'est honteux..vraiment pas pro..green owl bien plus rapide bien plus pro et la weed nikel.. arrivé en 4jrs.. 30%Sur le site de famous mais vu le service qu'Il se garde ..franchement a déconseiller..a pratiquer comme ca vous vas pas durer longtemps..ils ont le temps pourtant de répondre vu le confinement...
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bibi D.
Rating: 2 out of 5
Order arrived in a week (which is understandable given our current health situation). The quantity was good, but the quality was not: 3 different varieties that all tasted AND smelled the same (did he take me for a pigeon?). What's more, the flowers dried far too quickly and were of low taste quality. And what about customer service? Overworked messaging service, unanswered e-mails... In short, the prices are low, but so is everything else. Disappointed, I'm going back to my usual seller and invite you to turn to suppliers other than Famous!
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amesiz N.
Rating: 5 out of 5
My second opinion: Following my pleasant surprise the other time and with the announcement of the extended containment I recommended something. This time White widow 10g. Ordered Wednesday morning, received Friday morning (faster than last time). Smaller packaging but weighed 10g (11g last time) so ok. Smell very different from purple, more pungent. Darker color and the weed is a bit drier. It's cool on the first day, I just hope it doesn't get too dry over time. Personally, I prefer this variety, with less CBD, but I make pure strains, so I don't really feel the difference. On the other hand, it does have one thing going for it: the rappiness I've been missing in classic Weeds. As for the site, once again 0 addicts, I'll recommend it if it continues like this. And for those like me disappointed by the lack of rappiness in CBD Weeds, the Widow on this site is top-notch!
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Mme BERNARD L.
Rating: 1 out of 5
I ordered 40gr and only received 15. It is impossible to contact them. Frankly I'm disgusted and I'm going to sue them. They don't give a damn about the world.
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Louis G.
Rating: 3 out of 5
I thought I had been scammed because 1colis in Chronopost that but 10jrs even with the covid19 was impossible for me, because I placed other orders in Chronopost and I received them in 24hrs, but the fact is that it comes from Strasbourg and the package certainly lost by the post office (Strasbourg) remained 8jrs in their premises!In the meantime, if Famouscbd had answered the phone or at least the emails, I wouldn't have lost my cool, I was the one who had to do all the research and phone calls to Chronopost, because the site was totally crazy!But I wanted to rectify my previous message because they didn't rip me off, I did receive my order and the product is of good quality, but I'm too afraid to recommend them, I've had too bad an experience if only they'd replied to my emails, we wouldn't be here now and they'd have counted me among their best customers! And from now on I'll look at the trustpilot site before placing an order anywhere! Pacé é saluté a tuti.....
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Julien
Rating: 1 out of 5
Be careful, they keep your credit card details. Following a fraudulent debit from my bank account (no order in progress) and in view of their so-called 5-star customer service, which never responds to anything, I am initiating a procedure today via litige.fr and a report to the French fraud authorities. I invite you to do the same
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Gwen
Rating: 1 out of 5
Hello I ordered 2 bags of 10 and there was only 5g in each bag... it's not a small mistake. No answer to my emails and the mailbox is full so I can't call them... SITE TO FLEE. If only I'd read your reviews first...
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Antony
Rating: 1 out of 5
Warning big scam on direct debits by credit card. They charged me several times the same amount do not order on this site ????! I had to stop my card because it continues ????
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Greg
Rating: 1 out of 5
Tout a fait d'accord avec tof taZ La weed a été sèchè rapidement car début de moississure au coeur d tetes.ok pr engagè une procedur
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TOF T.
Rating: 1 out of 5
Update 25.04... After having found the number of the boss. I finally received my order yesterday morning. 1. he kept his promises 2. correctly packaged 3. Weed correctly dried 4. Quantity exact order 5. He offered me 6g of weed 6. Appearance and taste satisfactory for a weed consumer Negative point 1. Ordered on the 4th received on the 24th 2. Purple haze ordered received another variety but correct Conclusion Weed correct. Correct weight. But Sav non-existent. Si tu lache l'affaire ta perdu ta commande le patron est correct mais les employés galère Bjr persuader que les avis positifs sont des employés du site mdr Dans 3jours j'entamerai des poursuites qui veut me suivre?
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amesiz N.
Rating: 5 out of 5
I'm posting here (which I never do) to give my experience. I ordered 10g of purple Haze on Sunday. And I saw the comments after .... big blow of not good I even wanted to cancel my order. Finally I left and waited with anxiety ... today is Thursday and I just received. I think it's very reasonable for Covid19. As for the quality, I think it's really top-notch! The smell is excellent (better than what I ordered on another site) as is the taste! Very good quality. The weight is 11g. Drying is top notch, there's just a tiny bit missing but that's no bad thing as it means you don't end up with straw. I'd definitely recommend it here and won't change a thing if it stays like this. The only small fault is that the purple one isn't purple, but otherwise I'm completely satisfied.
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Francoise M.
Rating: 5 out of 5
Very satisfied I think I was lucky in view of the comments, I received in 24 hours and 2 varieties at the top I recommend for my part
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charly
Rating: 1 out of 5
i ordered on sunday, received on wednesday. quantity of 10g not sure. whether you take such or such category of weed it will all be the same, well for my part i took 5-10g different it all looks the same. no smell. I'm disappointed, but considering my site, I'm happy to have received it.
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Inspecteur D.
Rating: 3 out of 5
Change 1st message and score from 1.to 3.-2 for lack of customer service. I was frightened because the 1st account created when I ordered no longer existed. I recreated one and left an unanswered message. I wanted to let them know that this new account had been created in connection with my order. I ordered on Tuesday and received it today in two airtight bags. Amnesia and purple. The scent is pleasant and different. So I wouldn't say they're the same product obviously. The purple is not violet, but it's rare to get purple as in the photo, unless you go to the Netherlands with thc... Remember, you don't buy grass with thc. Thanks to famous in spite of everything who did the job and to be sure, I'm not a member of famous. Best regards.
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TOF T.
Rating: 1 out of 5
Update of 08/04 => still no news from them, we have to make claims all on our side and have the site closed!!!!! It is inadmissible to let fraudsters on the bisness while others are struggling to find customers I placed an order unfortunately for me, since no news, no mail response and parcel still with them, following this site I see to be not the only one. They no longer reply to my emails, so I write them an email every 5 minutes and I've just told them I'm going to lodge a complaint after the legal 7-day waiting period, I refuse to sit on the money they've already taken from me. I've just found the address of their head office and all the information we need to contact them. I suggest we get together and organize a global attack on this site...... We can get our money back, or even more..... Together we can make things happen, I've never been fooled in the street, it's not going to start on a legal business !!!!!!!!!!!!!! Reply to this comment and we'll do what it takes to get those FAMOUS CBDers moving......
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anthony
Rating: 3 out of 5
top delivery, fast and well packaged. inexpensive first order: 2 varieties ordered in small quantities. the two varieties are quite distinct, with beautiful large flowers with a strong smell and a specific appearance for each. lots of visible trichomes. On the other hand, I was disappointed by my second order, about 20g of 3 varieties purchased (which represents a certain sum): only small "heads", with very few trichomes and a very modest smell. the 3 varieties are almost identical, including purple haze, which is not at all similar to the photo on the site. a pity. the relaxation effect is still there, but the "gustatory" interest is poor. something to watch out for: they didn't publish my mixed review on their site, even though they validated positive reviews posted after mine.
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matha F.
Rating: 1 out of 5
be careful not to order on the site 321cbd they are the same crooks who hold the site
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???
Rating: 2 out of 5
Delivered out of time (understandable at this time) I took 5 different varieties but the 5 bags are identical (appearance, smell, taste)...??? Appearance, lack of manicure... Smell, therefore it smells green... Taste, far from the varieties offered.... Beautiful photos on the site but not in agreement with what I received... What's more, I ordered a bit of resin but it's not in the parcel? Hoping to receive it soon with a little compensation for the lack of seriousness ..!!!!! I also hope and especially to have explanations from customer service ...!!!! Because if they have difficulties following the coronavirus that they say it honestly instead of taking consumers for c .... !!!
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Agnès G.
Rating: 1 out of 5
After placing an order I have just received my parcel and what was my surprise when I opened it !!! Very low quality, moldy smells, no taste and when you call you keep getting an answering machine that isn't an answering machine because it doesn't take any messages!!!! Beware of ROCKS !!! A word of advice: don't order !!!!!
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Fabilo
Rating: 1 out of 5
Delivery times not respected misleading advertising from here it's already zero no need to talk about the rest thanks to you we will continue to seek our good old weed in the street service and quality to the rdv contrary to your site lies it looks like the government on the move ... go bye INFAMOUS CBD ....
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Adrien
Rating: 2 out of 5
Order received after a week (which is understandable at the moment) but 1 of the 3 items ordered was missing. I was charged the full amount of the order, but it was impossible to contact them by phone (answering machine full) and there was no answer to the messages. The quality of the 2 products delivered is not up to my expectations or what I've had on other sites. While the prices are attractive, the quality is not.
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Zihinne O.
Rating: 1 out of 5
I still haven't received my order, it's been over 15 days. I've called and emailed but no one answers the phone. Chronopost tells me that the address is incomplete, but they can't reach famous CBD like me.
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Horus H.
Rating: 5 out of 5
3 orders placed, both were delivered after 3'4 days. The products ordered were in order, but the 3rd order received yesterday, the buds are well compacted but damp compared to the two previous ones. I've only tasted one variety, but when I tasted the other bags, I realized that it looks the same. Otherwise the grass is still of good quality despite everything, it's since the covid that it's like that but always dreamed my orders nothing to say on that.
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Pierre
Rating: 1 out of 5
First order placed on 23/03; no confirmation email, zero communication. On their site, the status of my order has changed from "payment accepted" to "dispatched" today on 28/03, which is rather reassuring and means I should receive "something"... The quality of the products remains to be seen. Order received on 01/04, 10g of "amnesia" and 3g of "Gelato 17", the 2 varieties look similar, I opened the bags and put my nose in them, to see with smoke but it smells more like grass than weed... I can already say that the quality is unfortunately not there. I advise you to move on, it's not far from being a scam. Smoke test --> infumable --> ???? trash ...
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Response from Famous CBD
Hello Pierre,

Thank you for taking the time to share your experience with us. We are sincerely sorry to learn that your order did not meet your expectations, both in terms of communication and product quality. Your feedback is valuable, and we are committed to reviewing it thoroughly to improve our service.

We want to reassure you that customer satisfaction is our priority. If you have any concerns regarding the quality of our products, please do not hesitate to contact us directly; we will be happy to find a solution together.

Thank you again for your feedback and understanding.

Best regards,
The Famous CBD team
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matha F.
Rating: 1 out of 5
direct debit on their side but strictly nothing received no answer from them a pure swindle this site I repeat this site is to FUIR
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Jerome
Rating: 1 out of 5
First order and already disappointed. No after-sales service. No reply to any reminder. Even in these difficult times, logic would dictate that customers be at least minimally informed... but no. Disappointed with this 1st experience. Hoping to receive the order soon!
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matha F.
Rating: 1 out of 5
no customer follow-up unanswered mail for several days unprocessed order in short real charlos to flee
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Julien
Rating: 1 out of 5
4 orders without a hitch. Fast and products nothing to complain about. 5th order, bag arrived unsealed and doubts about the quantity. 6th order placed on March 20, still not processed and customer service unreachable. I hope to be delivered in the next few days. Maybe problems with covid 19 but the lack of communication is not cool. Still nothing on March 28 despite several reminders. Playing dead. Order finally arrived on April 02. Surprise today, April 8: famous debit of 29 eur even though I have no more orders in progress?
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LaFabrique D.
Rating: 1 out of 5
I've completely changed my mind because I just received my order this morning, two days late on delivery. At the opening a big surprise awaits me, I ordered 4 different varieties including purple haze which to my great surprise is not purple as it should be. In fact, whether you take blue dream, skunk xl, purple haze or amnesia haze, the variety is the same. I'm very disappointed with this site and will ask for a refund for non-conforming product. Do not order from this site, they are a big scam. They don't answer the phone or email and send you products that don't conform. This company claims to be number 1 in customer service and quality, when in fact it's just the opposite. Do not order from this site.
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