Famous CBD excels in product quality and consistency, with many customers highlighting the excellent value for money that their offerings provide. The fast and discreet delivery service is frequently praised, with numerous reviews noting timely arrivals and careful packaging that ensures the products reach customers in good condition. Customers express appreciation for the responsive customer service, particularly when they have had inquiries or needed assistance, which adds to a positive overall shopping experience.
I order CBD oil from the same brand as the pills I bought before. When I received the package, I realized that it was CBD BROAD SPECTRUM! oil, whereas the pills were FULL SPECTRUM. As a result, even with a 50% discount, it's just as expensive as in the store next door, and in Full Spectrum. In short, a real rip-off, because nowhere is it clearly specified. If you say you sell CBD oil, Full Spectrum is much better: you can't feel the thc, which is almost nil, but you can feel something!
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. On the label of our oils, it is clearly specified that they are Broad spectrum oils. This is indicated in the name of the product as well as in its description. So there is no scam, since we offer both Broad Spectrum and Full Spectrum oils. If you wanted full spectrum oil, you'd have to choose the corresponding oil. What's more, our oils are THC-free, so it's perfectly normal for you not to smell it. The 321 CBD team
G
Guillaume
Rating: 1 out of 5
70% off Valentine's Day promotion that brought the site down. When the site reopened, the offer was only 50% off.
Translated reviews
Response from Famous CBD
Hello and thank you for taking the time to post your review. We did indeed have offers on our website for Valentine's Day, but these offers were 50% off for 24 hours and not 70% off. What's more, we didn't encounter any problems with our website during our offers, and it didn't "fall down" as you say. So we don't really understand your opinion, which doesn't reflect reality. Perhaps it was on another site? The Famous CBD team
M
Marjory T.
Rating: 1 out of 5
Product quality is mediocre to disgusting
Translated reviews
Response from Famous CBD
Hello and thank you for your opinion. The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The Famous CBD team
E
Elisabeth S.
Rating: 3 out of 5
Disappointed with 1 of the varieties where I only got head waste. Big disappointment. But it can happen. It's the first time it's happened to me.
Translated reviews
Response from Famous CBD
Hello and thank you for taking the time to post your review. Thank you for letting us know about your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
P
Pereira D.
Rating: 1 out of 5
I've been ordering 25g for three times now and all I get is garbage, no more big heads like before. It's been over a year and a half and I've been ordering from you every month. Thank you for your feedback.
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The Famous CBD team
W
Wiip M.
Rating: 1 out of 5
Products at -50%, it's easy to see why. The quality of the seeds is simply disgraceful, and the heads are far from dry - simply flee.
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. If you notice an anomaly upon receipt of your package, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
M
Manue
Rating: 1 out of 5
Disappointed almost only powder and manicure sheets filled with seeds too and the taste really disgusting.
Translated reviews
Response from Famous CBD
Thank you for your feedback. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. If you notice an anomaly upon receipt of your package, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
C
client
Rating: 3 out of 5
filtered and often misleading comments, a little pompous and just salesmen, but I still recommend the site for the quality of the products.
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. The comments on Trustpilot are not filtered and reveal the objective opinions of our customers, who do not hesitate to leave negative comments when they are dissatisfied and positive comments when they are satisfied. We would like to thank you for your opinion on the quality of our products. It's important for us to offer you the best quality products possible. The Famous CBD team
F
François B.
Rating: 1 out of 5
Hello, One of the two vials I ordered arrived broken in the packaging. I've just tried to contact customer service but they close at 5pm. I'll try again on Monday morning.
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. If you notice an anomaly upon receipt of your parcel, we invite you to write directly to our customer service department, along with a photo of the product received. As you may have noticed when you contacted our customer service department, they are always available to deal with any problems you may have encountered when receiving your order. We hope that you have received the product correctly and that it is undamaged. The 321 CBD team
J
Jean-François W.
Rating: 1 out of 5
Disappointed with my last order
Translated reviews
Response from Famous CBD
We thank you for your comment and are sorry to hear that your experience with us did not live up to your expectations. If you notice an anomaly upon receipt of your package, please write to our customer service department, along with a photo of the product received. Our customer service team is always on hand to deal with any anomalies you may encounter on receipt of your order. The Famous CBD team
J
Jean-François W.
Rating: 1 out of 5
I had lots of seeds in the cbd it was very unpleasant disappointed it's the first time
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. Sometimes the flower is pollinated, which explains the presence of seeds. This does not affect the level of CBD present in the flower or its consumption. We invite you to send us a photo of the product with the presence of seeds, so that our quality department can provide you with a rapid response. The Famous CBD team
C
christopher
Rating: 1 out of 5
The taste is not there at all as explained to customer service with photo but radio silence never again I will recommend on your site.
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. The after-sales service has responded to your complaint concerning the Sour Diesel with a return shipment and reinforced quality control before dispatch. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. We hope you will be satisfied with this return and that your opinion of our products will be re-evaluated. The 321 CBD team
G
Greg
Rating: 1 out of 5
Hay. What a shame.... Run away.
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your package, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
B
BOUREZ I.
Rating: 3 out of 5
Usually very satisfied with my orders from Famous CBD, this time I'm disappointed. My Purple Haze is all black, very crumbly, and has a bitter taste.
Translated reviews
Response from Famous CBD
Hello, Thank you for your comment. Depending on production and seasons, the purple haze variety can be purple or green. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. We invite you to send a photo of the product received to our after-sales service via the "Contact us" section of our website. As customer satisfaction is our priority, we thank you for informing us of your dissatisfaction. The 321CBD team
M
Maxime T.
Rating: 1 out of 5
I ordered 40 grams, you sent me 20 grams, I called you and you only sent me 5 grams instead of 20. I called you a second time, you made a commercial gesture and sent me back 25 grams, except that you sent it to the wrong address, more than an hour and a half's drive from my home ??????
Translated reviews
Response from Famous CBD
Hello, thank you for your comment. After-sales service processed your request and sent you back the 10.11.22 5g and the 15.11.22 25g. As far as your address is concerned, we did not receive any request from you to change your address, so the parcel was sent to the address on your order. The Famous-cbd team
P
Pierre C.
Rating: 1 out of 5
Poor quality
Translated reviews
Response from Famous CBD
Hello, The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. As customer satisfaction is our top priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous-CBD team
R
Romain
Rating: 3 out of 5
A rather decent effect, but the taste and especially the smell are not to my liking, with the presence of a few seeds...
Translated reviews
Response from Famous CBD
Hello, The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. As customer satisfaction is our top priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous-cbd team
J
Jean
Rating: 2 out of 5
2 stars for product quality and catalog diversity, BUT the last 2 deliveries didn't pass the precision scale test, i.e. are under the 25g mark. Budda Zen at 24.32g, Gorilla Queen at 24.07g, and Blue Dream at 23.49g. The basis of confidence in such expensive products (4600 /kg...) is respecting the grammage as closely as possible. I'd urge quality control or bagging operators to be more vigilant in this area, as I've missed out on a total of nearly 6g for my last 2 orders...
Translated reviews
Response from Famous CBD
Hello, We're sorry to hear that your experience with us did not live up to your expectations. We would like to rectify the situation, so we will be contacting you to resolve this issue. The Famous-cbd team
B
Bondon E.
Rating: 1 out of 5
Hello, I am really on it I ordered on October 31, plus another order and still nothing received. 52 euros with 50 poursent discount and another order in promotion 24 euros.
Translated reviews
Response from Famous CBD
Hello, We thank you for your comment and are sorry to hear that your experience was disappointing. After checking your customer account, we can see that our after-sales service has provided you with a solution with the return of your order following a delivery dispute (beyond our control). We hope that you have received your new parcel and would be delighted to hear your opinion on this return. The Famous-cbd team
A
AURELIEN D.
Rating: 1 out of 5
Disappointment, my second order is not the same as the 1st. Between branch and seed and weight below (well below 21 g even once branch and seed removed) I'm disappointed. The delivery is perfect, in 48 hours, nothing to complain about.
Translated reviews
Response from Famous CBD
The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch is slightly different in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. If there has been an error in grammage, we're sorry, it can sometimes happen, but if it does, we're always ready to rectify it. We invite you to write to our customer service department. Our customer service team is always on hand to help with any problems you may encounter when receiving your order.
É
Élodie L.
Rating: 3 out of 5
It's a shame that the last trim control is a little too dry, with a few branches.
Translated reviews
Response from Famous CBD
Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements.
H
Herve S.
Rating: 1 out of 5
I ordered a week ago and nothing, but my account has been debited.
Translated reviews
Response from Famous CBD
We apologize for this inconvenience. We invite you to write to our customer service, if you encounter an anomaly during the delivery of your package. Our customer service department will contact you today to resolve the issue.
J
Juliette
Rating: 3 out of 5
I ordered the Gelato in 20gr The taste and relaxing effects were well present however I am surprised by the smallness of the heads whereas one takes this grammage precisely to have beautiful heads and moreover they were really very very dry And then no small word nor of attentions (sheets, 1gr of discovery, candies, images) like on other sites what is not too commercial unfortunately. However, the product wasn't bad.
Translated reviews
Response from Famous CBD
Thank you for your return. In the event of an anomaly upon receipt of your order, please contact our customer service department, who will be happy to help you resolve any dispute. Our online boutique offers a 30% discount all year round. The Famous CBD team.
I
Invité
Rating: 3 out of 5
I am used to ordering, but on my last order the quantity was not respected! So disappointed!
Translated reviews
Response from Famous CBD
If there has been a mistake in the weight, we're sorry, it can sometimes happen, but if it does, we're always ready to rectify it. We invite you to send a photo with the correct weight to our customer service department, who will deal with your request as soon as possible.
T
Thierry C.
Rating: 2 out of 5
Three powdered supplements for the two packs.
Translated reviews
Response from Famous CBD
Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. However, as indicated on the description of the product you purchased, TRIM is made up of crumbs from different varieties of CBD flower. If you notice any anomaly, please contact our after-sales service with a photo of the product you have received.
G
GéraldinePB
Rating: 3 out of 5
Perfect delivery but lots of branches
Translated reviews
Response from Famous CBD
We thank you for your comment and invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
F
Fabien P.
Rating: 1 out of 5
The skeunk I received didn't taste right and the weight was 4gr I'm changing site.
Translated reviews
Response from Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper.
N
Nora
Rating: 3 out of 5
Moderately satisfied, I don't like the smell and it's not easy to crumble. I won't buy it again.
Translated reviews
Response from Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The Famous CBD team
D
Diana P.
Rating: 2 out of 5
Delivery, good, good taste, no effects.
Translated reviews
Response from Famous CBD
We are sorry to hear that your experience with us did not live up to your expectations. We're sorry the variety didn't live up to your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The Famous CBD team
B
Bondon E.
Rating: 1 out of 5
Hello, I've been a customer for a while, but I'm on it when you order on Monday and your package arrives on Friday, otherwise nothing to say.
Translated reviews
Response from Famous CBD
We apologize for any inconvenience caused. We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. The Famous CBD team
B
Benjamin F.
Rating: 2 out of 5
Satisfied with the delivery time and price, but really disappointed by the quality of the trim I ordered. It's really dust, and the taste and smell of the product are not really satisfactory (compared to other trim from competitors).
Translated reviews
Response from Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The Famous CBD team
S
So' B.
Rating: 2 out of 5
I'm sorry I ordered so much for the first time, as I only had 10g left. But I was pretty sure of the CBD purple product I'd already bought in the store but from another brand. The earthy, slightly damp taste didn't appeal to me. The purplish flowers were grey compared to other, much better packaged products. I didn't like the effects of the product, which is supposed to be 20% normally perceptible, but here ===> FLOP!!! Imperceptible, almost unpleasant for me. This herb didn't do me any good at all without going into details. Better a 0.02% well done than a 20% perhaps badly conditioned...! So I understood the 10g to sell... I won't buy again. Too bad the reviews really encouraged me to buy but no reviews since 2021 apart from one satisfied review in 2022.
Translated reviews
Response from Famous CBD
Thank you for your comment. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the other. Customer satisfaction being our priority, we thank you for having informed us of your dissatisfaction. We are sorry that the variety did not live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The Famous CBD team.
M
MELINA K.
Rating: 2 out of 5
I received 10 grs instead of the 25grs ordered... I will contact them... I think it's a mistake...because until now I had nothing to say. Sincerely
Translated reviews
Response from Famous CBD
We thank you for your feedback and apologize for the inconvenience. It's probably human error. Please contact our customer service department with a photo of the product you have received. Our customer service team is always on hand to help you with any discrepancies you may encounter when receiving your order. The Famous CBD team.
L
Leone
Rating: 2 out of 5
I expected much better, I prefer to buy from your competitors who already have plenty of varieties and offer samples to test. I'm also disappointed with the quality of the cbd :/
Translated reviews
Response from Famous CBD
Thank you for your feedback. We are sorry to hear that you had a disappointing experience, and we are truly grateful that you brought this matter to our attention. We regret that the varieties did not meet your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer various types of CBD products in our online store. We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. The Famous CBD team
C
Chris W.
Rating: 1 out of 5
Already paid, nothing came, lousy customer service. Not recommended.
Translated reviews
Response from Famous CBD
We always strive to provide an exceptional experience and we are deeply sorry if we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure it doesn't happen again. We hold ourselves to high standards and we are sorry to hear that these were not met during your interaction with our company. Our customer service team is waiting for your return to refund your order. Our customer service has also made a request for information directly to our carrier to understand the dispute that occurred so that it does not happen again. The famous CBD team.
J
Julie S.
Rating: 3 out of 5
I've always been quite satisfied with your store until my last order which was 50% off but full of branches so I'm not very happy with my last purchase. Best regards.
Translated reviews
Response from Famous CBD
Thank you for your feedback. All varieties are made up of branches, which is why we put a few extra grams in each pouch to compensate for this. In fact, it's quite normal to find branches in your pouches, as it's thanks to the branches that the buds (heads) stay whole. We invite you to write to our customer service department if you notice any anomaly on receipt of your parcel, together with a photo of the product received. Our customer service team is always available to help with any anomalies you may encounter on receipt of your order. The Famous CBD team
B
béatrice D.
Rating: 3 out of 5
I still haven't received my July 2022 order.
Translated reviews
Response from Famous CBD
We apologize for this inconvenience. Due to the bank holiday on Thursday, July 14, followed by the weekend, some parcels may have been slightly delayed by the sorting center. We have just checked your colissimo tracking. We are delighted to note that your parcel is stipulated as delivered on 20.07.2022. Should you encounter any problems with the delivery of your parcel, please contact our customer service team, who will be happy to help. The Famous CBD team.
D
Devos
Rating: 1 out of 5
Very disappointed . Very dry flowers. Too bad I wouldn't recommend it again.
Translated reviews
Response from Famous CBD
Thank you for your feedback. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your package, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous CBD team.
É
Élodie L.
Rating: 2 out of 5
At first I was satisfied with my orders but for some time now there's at least 5g of branch in my bag with each order if not more. There's a good chance I'll be switching to another site.
Translated reviews
Response from Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. For the Trim variety, we are adding a few extra grams to compensate for this inconvenience. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The Famous CBD team.
F
François B.
Rating: 1 out of 5
The bottle arrived broken in the envelope
Translated reviews
Response from Famous CBD
We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We are using your feedback to improve and ensure this does not happen again. We have been able to ascertain that our customer service has already scheduled a resend of your order. Your package is currently with our carrier and delivery is estimated for Friday June 24. :) We hope you enjoy your order. The 321CBD team. :)
We use cookies for audience measurement and improving user experience.
English 
Français 
Deutsch 