Famous CBD excels in product quality and consistency, with many customers highlighting the excellent value for money that their offerings provide. The fast and discreet delivery service is frequently praised, with numerous reviews noting timely arrivals and careful packaging that ensures the products reach customers in good condition. Customers express appreciation for the responsive customer service, particularly when they have had inquiries or needed assistance, which adds to a positive overall shopping experience.
2 stars for product quality and catalog diversity, BUT the last 2 deliveries didn't pass the precision scale test, i.e. are under the 25g mark. Budda Zen at 24.32g, Gorilla Queen at 24.07g, and Blue Dream at 23.49g. The basis of confidence in such expensive products (4600 /kg...) is respecting the grammage as closely as possible. I'd urge quality control or bagging operators to be more vigilant in this area, as I've missed out on a total of nearly 6g for my last 2 orders...
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Response from Famous CBD
Hello, We're sorry to hear that your experience with us did not live up to your expectations. We would like to rectify the situation, so we will be contacting you to resolve this issue. The Famous-cbd team
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Bondon E.
Rating: 1 out of 5
Hello, I am really on it I ordered on October 31, plus another order and still nothing received. 52 euros with 50 poursent discount and another order in promotion 24 euros.
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Response from Famous CBD
Hello, We thank you for your comment and are sorry to hear that your experience was disappointing. After checking your customer account, we can see that our after-sales service has provided you with a solution with the return of your order following a delivery dispute (beyond our control). We hope that you have received your new parcel and would be delighted to hear your opinion on this return. The Famous-cbd team
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AURELIEN D.
Rating: 1 out of 5
Disappointment, my second order is not the same as the 1st. Between branch and seed and weight below (well below 21 g even once branch and seed removed) I'm disappointed. The delivery is perfect, in 48 hours, nothing to complain about.
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Response from Famous CBD
The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch is slightly different in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. If there has been an error in grammage, we're sorry, it can sometimes happen, but if it does, we're always ready to rectify it. We invite you to write to our customer service department. Our customer service team is always on hand to help with any problems you may encounter when receiving your order.
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Herve S.
Rating: 1 out of 5
I ordered a week ago and nothing, but my account has been debited.
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Response from Famous CBD
We apologize for this inconvenience. We invite you to write to our customer service, if you encounter an anomaly during the delivery of your package. Our customer service department will contact you today to resolve the issue.
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Thierry C.
Rating: 2 out of 5
Three powdered supplements for the two packs.
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Response from Famous CBD
Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. However, as indicated on the description of the product you purchased, TRIM is made up of crumbs from different varieties of CBD flower. If you notice any anomaly, please contact our after-sales service with a photo of the product you have received.
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Fabien P.
Rating: 1 out of 5
The skeunk I received didn't taste right and the weight was 4gr I'm changing site.
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Response from Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper.
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Diana P.
Rating: 2 out of 5
Delivery, good, good taste, no effects.
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Response from Famous CBD
We are sorry to hear that your experience with us did not live up to your expectations. We're sorry the variety didn't live up to your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The Famous CBD team
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Bondon E.
Rating: 1 out of 5
Hello, I've been a customer for a while, but I'm on it when you order on Monday and your package arrives on Friday, otherwise nothing to say.
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Response from Famous CBD
We apologize for any inconvenience caused. We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. The Famous CBD team
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Benjamin F.
Rating: 2 out of 5
Satisfied with the delivery time and price, but really disappointed by the quality of the trim I ordered. It's really dust, and the taste and smell of the product are not really satisfactory (compared to other trim from competitors).
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Response from Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The Famous CBD team
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So' B.
Rating: 2 out of 5
I'm sorry I ordered so much for the first time, as I only had 10g left. But I was pretty sure of the CBD purple product I'd already bought in the store but from another brand. The earthy, slightly damp taste didn't appeal to me. The purplish flowers were grey compared to other, much better packaged products. I didn't like the effects of the product, which is supposed to be 20% normally perceptible, but here ===> FLOP!!! Imperceptible, almost unpleasant for me. This herb didn't do me any good at all without going into details. Better a 0.02% well done than a 20% perhaps badly conditioned...! So I understood the 10g to sell... I won't buy again. Too bad the reviews really encouraged me to buy but no reviews since 2021 apart from one satisfied review in 2022.
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Response from Famous CBD
Thank you for your comment. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the other. Customer satisfaction being our priority, we thank you for having informed us of your dissatisfaction. We are sorry that the variety did not live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The Famous CBD team.
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MELINA K.
Rating: 2 out of 5
I received 10 grs instead of the 25grs ordered... I will contact them... I think it's a mistake...because until now I had nothing to say. Sincerely
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Response from Famous CBD
We thank you for your feedback and apologize for the inconvenience. It's probably human error. Please contact our customer service department with a photo of the product you have received. Our customer service team is always on hand to help you with any discrepancies you may encounter when receiving your order. The Famous CBD team.
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Leone
Rating: 2 out of 5
I expected much better, I prefer to buy from your competitors who already have plenty of varieties and offer samples to test. I'm also disappointed with the quality of the cbd :/
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Response from Famous CBD
Thank you for your feedback. We are sorry to hear that you had a disappointing experience, and we are truly grateful that you brought this matter to our attention. We regret that the varieties did not meet your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer various types of CBD products in our online store. We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. The Famous CBD team
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Chris W.
Rating: 1 out of 5
Already paid, nothing came, lousy customer service. Not recommended.
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Response from Famous CBD
We always strive to provide an exceptional experience and we are deeply sorry if we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure it doesn't happen again. We hold ourselves to high standards and we are sorry to hear that these were not met during your interaction with our company. Our customer service team is waiting for your return to refund your order. Our customer service has also made a request for information directly to our carrier to understand the dispute that occurred so that it does not happen again. The famous CBD team.
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Devos
Rating: 1 out of 5
Very disappointed . Very dry flowers. Too bad I wouldn't recommend it again.
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Response from Famous CBD
Thank you for your feedback. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your package, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous CBD team.
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Élodie L.
Rating: 2 out of 5
At first I was satisfied with my orders but for some time now there's at least 5g of branch in my bag with each order if not more. There's a good chance I'll be switching to another site.
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Response from Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. For the Trim variety, we are adding a few extra grams to compensate for this inconvenience. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The Famous CBD team.
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François B.
Rating: 1 out of 5
The bottle arrived broken in the envelope
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Response from Famous CBD
We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We are using your feedback to improve and ensure this does not happen again. We have been able to ascertain that our customer service has already scheduled a resend of your order. Your package is currently with our carrier and delivery is estimated for Friday June 24. :) We hope you enjoy your order. The 321CBD team. :)
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Sandro
Rating: 1 out of 5
It turned out completely different from the photo! Simply a scam! 3 weeks late! Attention fraud!
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Response from Famous CBD
Thank you for your return. We are sorry to hear that your experience with us was disappointing. We have seen that you have completed your order for our Purple Haze product. Sachet that the flavor and appearance of the flower can vary from order to order depending on the season and production. This is mainly due to the climate. The coloring of the plant is not systematic, it is still necessary that their genetics allow it, certain seeds that emerge from varieties called purple give plants that are not colored, others are only colored when the weather is good colder, others color regardless of the temperature....all depends on genetics, color differences can be observed in the different phenotypes, some plants gravitate more towards purple, others the reds and some purple varieties can even attract the color blue. As customer satisfaction is our priority, we thank you for sharing your feedback with us. As explained in our previous exchange, as our carrier could not ensure the daily pickup, there was a slight delay in the delivery of the packages, we are sorry. Following this dispute and in an effort to provide you with an impeccable service, we have offered you a discount code worth -50%. We hope that this commercial gesture shows our desire to maintain a privileged relationship with our customers.
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Client
Rating: 2 out of 5
The quality is not bad. But the delivery time is too long. Allow a week to receive your order instead of the advertised 24/48 hours.
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Response from Famous CBD
Thank you for taking the time to share your opinion. We thank you for your confidence. For all orders placed before 2 p.m. Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays beyond our control). Delivery in 48H is effective from the moment your order has the status shipped. The Famous CBD team. :)
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Catherine V.
Rating: 1 out of 5
Delivery never received Impossible to contact service Very disappointed
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Response from Famous CBD
We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. Famous CBD is committed to ensuring that every order placed through our online store is delivered on time. After checking with our customer service department, we were able to ascertain that a new shipment had been scheduled. According to your Colissimo tracking number, your parcel was delivered on 02.03.22, and we hope you received it safely. The Famous CBD team.
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JEAN-PHILIPPE N.
Rating: 2 out of 5
Fast delivery but contents in crumbs
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Response from Famous CBD
We are sorry to hear that your experience with us was not up to your expectations. We understand that you ordered the Trim variety. TRIM consists of crumbs from different varieties of CBD flower. It is obtained after various stages of manipulation. That said, we offer you a TRIM of top-quality CBD flowers that has been grown and preserved in excellent conditions. As customer satisfaction is our top priority, we thank you for informing us of your dissatisfaction.
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Monsieur R.
Rating: 1 out of 5
Disappointed! Ordered purple and received amnesia!
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Response from Famous CBD
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The Famous CBD team.
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Lavive
Rating: 1 out of 5
Lack of taste in the 4 types of flowers I took (skunk, jack h, amnesia, purple), and purple in color than on the photo!
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Response from Famous CBD
We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to help you find a variety to suit your criteria, or perhaps work out a suitable solution together. Please note that the taste and appearance of the flower may vary from one order to another, depending on the season and production. This is mainly due to the climate. Some seeds from so-called purple varieties will give plants that don't color, others will color only if the weather cools, others will color regardless of the temperature....it all depends on the genetics, and color differences can be observed in the different phenotypes, some plants tending more towards violet, others red, and some purple varieties may even tint blue. As customer satisfaction is our top priority, we thank you for your feedback.
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Monsieur R.
Rating: 1 out of 5
Ordered purple received amnesia ????????
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Response from Famous CBD
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team.
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Christelle M.
Rating: 1 out of 5
Hello I sent you 2 emails to inform you that I had not received my order and I have not had any reply from you.
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Response from Famous CBD
We apologize for any inconvenience caused. After checking your customer file, we have unfortunately not received any messages from you. If you have any difficulty in contacting us via the contact us section of our website, we invite you to write to us directly at our e-mail address: [email protected]. Our customer service team is always available to help you with any problems you may encounter during the delivery of your order. The Famous CBD team.
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Val
Rating: 2 out of 5
Too many branches. Disappointed because not bad weed
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Response from Famous CBD
Thank you for your feedback. Please note that all our varieties are made up of branches, which is why we put a few extra grams in each pouch to compensate for this. In fact, it's quite normal to find branches in your pouches, as it's thanks to the branches that the buds (heads) stay whole. We invite you to write to our customer service department if you notice any anomaly on receipt of your parcel, together with a photo of the product received. Our customer service team is always available to help with any anomalies you may encounter on receipt of your order. The Famous CBD team.
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Quentin R.
Rating: 1 out of 5
Product supposedly between 15 and 20% cbd, except that REAL cbd at 6% is more noticeable than that, and the two varieties I've tasted have a horrible, chemical taste. If you ask around, you'll learn that it's impossible to reach more than 10% cbd without adding chemicals, while complying with French standards not to exceed 0.2 or 0.5% thc.
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gzus
Rating: 1 out of 5
Ordering purple haze, I receive dried green weed (it should be black in the form of cbd) True cbd doesn't exceed 8%, this one is present at more than 20% (often the Swiss use liquid terpene to reach this percentage, once the weed is out in the open, after 24 hours it will lose a lot of quality & taste) It's clearly not worth the 20% advertised. In short, run away from this store if you're reading this, this kind of business should be closed down, as it's detrimental to cbd, which is already struggling to find its place, it's shameful.
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STEPHANE F.
Rating: 1 out of 5
Like many customers, poor quality! No taste and no effect for a so-called 21% cbd amnezia. This was my 2nd order (disappointed with the 1st, thought I was out of luck) and it was the last!
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Olivia R.
Rating: 1 out of 5
Very very disappointed. I was attracted by the attractive price but don't do as I did. I'll stick with my usual site where it's effective. (There the product has no effectiveness) Moreover, zero customer service, which answers by automatic mail! Famous cdb, to be avoided!
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Cédric T.
Rating: 1 out of 5
Order placed on 21/07/2021. 25grms for 69.50 euro (promo-50%) parcel intercepted for customs authorities on 23/07/2021.relance and relance via emails on their site (never had the slightest response from them) because their phone number 0974596020 and a false number in short fraudulent site non-existent customer service. But on the other hand they did collect the 69.50euro so don't order from this site go to la ferme du cbd much better customer for over 4 years and never had a single problem at la ferme du cbd or Green forest.
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Trop G.
Rating: 1 out of 5
I ordered 2x25 = 50 grams of CBD Gelato, at 50% off. I know absolutely nothing about it, as I've never smoked cannabis in my life. CBD was recommended to me as a stress and anxiety reducer to replace benzo. I received the package on time. Unfortunately, I don't have a specific scale to check the grammage...and not enough hindsight to compare. I had just tried it at a friend's house in the days before ordering. I thought I was getting a bargain. And I don't know where these Gelato flowers come from. No indication on the two packets or on the online invoice. No reply to my online message for information. And I'm faced with so many negative reviews. In short, I must have been ripped off too, and more ripped off than ever.
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Aton
Rating: 1 out of 5
Never received my orders over 100 euros. No customer service, wrong phone number and no reply to emails. Reported to the appropriate department. Avoid, scam!
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Response from Famous CBD
Hello Aton, We're sorry to read your comment. Please contact us to rectify the problem. Thank you very much. Sincerely, Famous CBD Customer Service
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Jerome D.
Rating: 1 out of 5
Well received my order but too much on weed all dry smell of straw taste of straw to flee.I wanted to try.never again I return to justbob better quality
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Response from Famous CBD
Hello Jerome,
Thank you for taking the time to share your experience. We are sorry to hear that our products did not meet your expectations. Your feedback is valuable and will help us improve the quality of our offerings. Please feel free to contact us to discuss your order.
Best regards,
The Famous CBD team
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Chris T.
Rating: 1 out of 5
To flee I had looked at the comments of the site without looking at this one I ordered and it's infumable as if we had to smoke hay then it ensures a superior quality it takes us for pigeon I went in a real store cbd before internet and there's a very big difference you but the prices but you that's why when you leave a comment it remains pending messages never read to flee if you wanted good smoke
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Serveur
Rating: 1 out of 5
Poor quality! Products ordered do not match! Flowers arrive dry! Already dried out! Call customer service, no one answers! Really avoid this retailer! It's really bad Game
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Vince B.
Rating: 1 out of 5
Like the other reviews, I'm disappointed by the really mediocre quality, lots of little heads that have no smell, no taste when you eat them. Sure it's cheap, but the quality remains to be seen, so I don't recommend ordering from this site. I'm going back to my old, more decent supplier.
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Arnaud N.
Rating: 1 out of 5
Really mediocre quality, what is offered on the site is what we receive is not the same thing. (ex: purple which is not purple) many small heads that have no smell when you smell it in the bag, no taste when you smoke it. the site says 20% CBD for some flower, I do not really know how to check so with all the bad points I guess it's false advertising. the only positive points, it's cheap (probably the reason for the mediocre quality of the product) and the delivery, 2 days later I'd received the parcel. to conclude I don't advise ordering on this site it's a scam, on other sites like la ferme du CBD it's maybe more expensive but of better quality, and it's a serious company with whom I've never had any problems.
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Lucie
Rating: 1 out of 5
Never received my order of 140 euros !!! No working number and even less response to emails!!! Avoid and report to dgccrf !!!
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Sara
Rating: 1 out of 5
I ordered 10 grams of Amnesia Haze. The smell is horrible, no taste... do not order from this site, you will be disappointed!!!! The customer service phone number does not work, in short, a scam.
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Christophe
Rating: 1 out of 5
Hello everyone, So I ordered 5gr of purple and 10 gr of amnesia a catastrophe on the 10 gr of purple I had only 7,80gr that small head plien of crumbs and branches without head hung above the taste and horrible makes me headaches and taste the product... Then the amnesia had a nice head, but the same problem as with the purple, the taste of the product. I think that if I'd had hay flavored with cbd, it would have been the same, and what's more, there was a shortage on the 5 gr ordered, and I received 4.10 gr. It may seem small, but he makes a lot of money on 10ene orders... Then the last point and the worst in my opinion and the customer service after 10 ene of call to several days of interval and at different times never nobody answered the telephone, and I also tried the messages to the customer service and I never had only one answer. So if I can give you one piece of advice, you really need to get away from this site, the positive reviews you find here are really unbelievable, or else people have never ordered real cbd. Thanks for reading
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