Famous CBD excels in product quality and consistency, with many customers highlighting the excellent value for money that their offerings provide. The fast and discreet delivery service is frequently praised, with numerous reviews noting timely arrivals and careful packaging that ensures the products reach customers in good condition. Customers express appreciation for the responsive customer service, particularly when they have had inquiries or needed assistance, which adds to a positive overall shopping experience.
This is the second time I pay for home delivery and go to pick up my package at a relay point. I have already called to report the problem and I am very satisfied with my interlocutor. Best regards
Translated reviews
Response from Famous CBD
Hello Mr. Bacci, we understand your dissatisfaction and apologize for the inconvenience caused. Your comment has been forwarded to our services. Thank you for your loyalty.
F
Florian L.
Rating: 1 out of 5
following a purchase from 04/02/2026
Poor quality taste not great extra dry flowers
Translated reviews
Response from Famous CBD
We are sincerely sorry to hear that the quality did not meet your expectations, particularly regarding the taste and dryness of the flowers.
Please know that we place great importance on the quality of our products and that your feedback will be forwarded to our team.
J
Jeremie J.
Rating: 3 out of 5
following a purchase from 19/11/2025
The shipping took much too long and unfortunately did not have the effect expected.
Translated reviews
S
Sandrine L.
Rating: 1 out of 5
following a purchase from 02/11/2025
I only received part of my order. I am missing 25g of Lemon Haze 9.7% and I am not talking about packages received that are only 20g instead of 25g. I have made 2 complaints and have never received a response. I have been ordering from you for several years and this time will be the last time!
Translated reviews
Response from Famous CBD
Hello Sandrine,
Thank you for your message and we sincerely apologize for the inconveniences encountered with your order. We place great importance on our customers' satisfaction and would like to resolve this situation quickly. Could you please contact our customer service directly so that we can provide you with a solution? Your loyalty is precious to us and we hope to regain your trust.
Best regards,
The Famous CBD team
J
Julien M.
Rating: 1 out of 5
following a purchase from 28/10/2025
The products have a very unpleasant taste, some of them have a questionable appearance, they seem transformed and not natural. Contrary to what is advertised
Translated reviews
Response from Famous CBD
Hello Julien,
Thank you for taking the time to share your impressions. We are sorry to hear that some of our products did not meet your expectations. Your feedback is valuable and will help us improve our offerings. Please feel free to contact us directly to discuss your concerns.
Best regards,
The Famous CBD team
C
Cosima W.
Rating: 1 out of 5
following a purchase from 03/09/2025
It should be made clearer that CBD cannot be ordered from abroad. I canceled it and have not yet received my money back, therefore unfortunately only one point.
Translated reviews
J
jean B.
Rating: 1 out of 5
following a purchase from 15/08/2025
Qualitative product but incomplete order arrived and customer service unreachable (tried by phone, email, and contact form) too bad
Translated reviews
Response from Famous CBD
Hello Jean,
Thank you for your feedback and we are glad that you appreciated the quality of our product. We are sorry to hear that your order arrived incomplete and that you had difficulties reaching our customer service. We take your comment very seriously and are working to improve our communication. Please do not hesitate to contact us again, we will be happy to assist you.
Best regards,
The Famous CBD team
M
Morgane F.
Rating: 1 out of 5
following a purchase from 05/08/2025
I ordered from Famous CBD based on a recommendation, but I am very disappointed with my experience. Upon receipt, the contents did not meet my expectations at all: mostly branches and crumbs, with an additional 10g missing from the order. I have tried several times to contact customer service, without success: calls unanswered, email bounced back, and no response to my message via the contact form. Several days have passed and I still have no news. Very bad experience for a first order.
Translated reviews
Response from Famous CBD
Hello Morgane,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience did not meet your expectations. Your satisfaction is paramount to us. Could you please contact us directly via the contact form? We are committed to resolving this issue quickly and providing you with a satisfactory solution.
Best regards,
The Famous CBD team
B
Brune D.
Rating: 1 out of 5
following a purchase from 03/08/2025
I ordered and paid for 2 bottles of oil and only received one. I made a complaint but have not received a response.
Translated reviews
Response from Famous CBD
Hello Brune,
Thank you for your feedback and we sincerely apologize for this inconvenience. Your satisfaction is our priority. We will examine your complaint immediately and contact you quickly to resolve this issue. Thank you for your understanding and for your trust in Famous CBD.
Best regards,
The Famous CBD team
P
Pierre B.
Rating: 1 out of 5
following a purchase from 25/07/2025
I did not receive my entire order, no response from customer service
Translated reviews
Response from Famous CBD
Hello Pierre,
Thank you for your feedback and we are sincerely sorry to hear that you did not receive your entire order. Please contact our customer service directly so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The Famous CBD team
L
Laurent V.
Rating: 3 out of 5
following a purchase from 27/06/2025
Usually I receive quite quickly, the last order arrived a week after I ordered. Otherwise, nothing to say about the quality
Translated reviews
Response from Famous CBD
Hello Laurent, we thank you for your feedback and are sorry to learn that your last order took longer to arrive than usual. We strive to ensure fast delivery and your comment will help us improve our service. We are glad that you appreciate the quality of our products and hope to fully satisfy you with your next order.
J
Jérôme K.
Rating: 1 out of 5
following a purchase from 04/05/2025
I paid 3 euros more to have it delivered to my home but the delivery person couldn't find it, I live on a main street, it's not complicated. I had to pick up my package at a relay point several kilometers away. Moreover, the quantity received was less than what was requested.
Translated reviews
Response from Famous CBD
Hello Jérôme,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered difficulties with the delivery of your package and that the quantity received did not match your order. Your feedback is valuable and will help us improve our services. Please do not hesitate to contact us directly to resolve this issue.
Best regards,
The Famous CBD team
S
Sevre N.
Rating: 3 out of 5
following a purchase from 31/03/2025
The flower smells very good. The flower was really dark, it crumbled immediately in the hand.. the flower should have been light green or dark but not brown.. it looked a bit past its prime. Sorry
Translated reviews
C
Cazemajou O.
Rating: 3 out of 5
following a purchase from 16/02/2025
I am happy with the Valentine's offer, however the gelato is not as flavorful as it should be... too bad!
Translated reviews
M
Monika K.
Rating: 1 out of 5
following a purchase from 30/11/2024
I never received anything from my order
Translated reviews
B
Bonneau A.
Rating: 1 out of 5
following a purchase from 05/09/2024
My last order did not correspond to my request! I ordered three 25g bags and only received two! I'm very disappointed, even if it's the first time! For me, the loss is not negligible...
Translated reviews
Response from Famous CBD
Hello and thank you for your comment.
We are very sorry for the inconvenience.
We invite you to send a photo of the products you have received to our after-sales service, which will provide you with a solution as soon as possible.
The FAMOUS CBD team
C
Carole N.
Rating: 3 out of 5
following a purchase from 02/09/2024
I appreciate the quality of the products sold, but I deplore the fact that no 0% THC CBD flower is offered, and that no special discount for regular customers is offered.
Translated reviews
Response from Famous CBD
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products.
Unfortunately we don't offer any special discounts, but we do have an annual offer of 30% which you can take advantage of on all your orders with no minimum purchase.
The FAMOUS CBD team
A
Agnès D.
Rating: 1 out of 5
following a purchase from 06/08/2024
I know why I haven't ordered online in months. Hay.
Translated reviews
Response from Famous CBD
The products offered on our online site are 100% natural and grown without additives, which means that there may be variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The Famous CBD team
F
FRANC B.
Rating: 3 out of 5
following a purchase from 22/07/2024
Last order of really average quality!!! No gesture concerning the. Loyalty
Translated reviews
Response from Famous CBD
Hello and thank you for your comment.
The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
As for loyalty, we offer you a 30% discount on your order all year round, with no minimum purchase required.
The Famous CBD team
T
tony D.
Rating: 3 out of 5
following a purchase from 20/07/2024
Lower quality trim! I don't think I'll be taking it back.
Translated reviews
Response from Famous CBD
Hello,
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly upon receipt of your order, please write to our customer service department, along with a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The Famous CBD team
T
Tomy R.
Rating: 3 out of 5
following a purchase from 05/07/2024
Hello A little disappointed because the flowers are not dry and many large branches, even huge for some. I've been ordering for a while and I hope this is just a bad step.
Translated reviews
Response from Famous CBD
Hello and thank you for your comment.
We are sorry that our products did not live up to your expectations. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The Famous CBD team
P
Paul K.
Rating: 1 out of 5
following a purchase from 10/06/2024
the order was not complete, one product out of five ordered is missing.
Translated reviews
Response from Famous CBD
Hello,
Thank you for taking the time to post your review.
If you encounter a problem with the reception of your order, we invite you to contact us via the "Contact" tab, adding a photo of the products received. This will enable our complaints department to deal with the problem as effectively as possible.
Please note that our customer service is at your disposal for any questions and/or complaints.
The Famous CBD team
J
jean yves R.
Rating: 1 out of 5
following a purchase from 07/05/2024
Does not explain the products sold. I have a pathology that is not compatible with CBD. Don't want to pay for return shipping...
Translated reviews
Response from Famous CBD
Hello and thank you for taking the time to post your review.
We are sorry to hear that your experience with us did not live up to your expectations.
However, if you wish to return a product or an entire order, you will be responsible for the cost of returning the item, unless we delivered the item to you by mistake, or the item was delivered damaged.
If you have not received the product corresponding to your order, or if you have received your product damaged, please contact our customer service department.
However, if you have changed your mind and wish to exercise your right of withdrawal, you will be responsible for the cost of returning the item.
The Famous CBD team
M
Marylène K.
Rating: 3 out of 5
following a purchase from 10/02/2024
Ineffective on me, I continue anyway, but I do not lose hope thank you
Translated reviews
Response from Famous CBD
Hello, thank you for taking the time to post your review and we're sorry that the products you received did not give you complete satisfaction.
There are several ways to consume CBD (infusion, vaporization, oil, capsules...).
Each of these ingestion methods can act differently depending on the person, their sex, weight and metabolism.
That's why we often advise our customers to try different products to get a better idea of what works best for them.
We have had feedback from customers for whom CBD has been a real relief in managing their various ailments.
The Famous CBD team
S
So
Rating: 3 out of 5
5 stars for customer service and product quality, 1 star for prices. So 3 stars on average. I had finally found a variety that suited me perfectly at a low price, but the price suddenly went up by almost 90%. The response from customer service was "the old price was wrong and we've just realized it". Okay. To my great regret, I'm changing site, the prices are too high even with the 30% discount.
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. We are sorry to hear that your last order did not live up to your expectations and are delighted that our customer service was able to provide you with a solution. The Famous CBD team
D
Didier P.
Rating: 3 out of 5
Error in the order Complaint not followed up Radio silence After proving my good faith, thank you for taking note and making the promised commercial gesture. Sorry for getting a bit carried away.
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. You contacted our customer service department to inform them that you had not received the product you ordered. The latter replied on 09.10.2023, asking you for a photo of the products received so that the claims department could process your request. Without a reply from you, your claim could not be processed. The claims department requires a photo of the products. We invite you to send them a photo of the products so that they can provide you with a solution. The Famous CBD team
B
Bondon E.
Rating: 1 out of 5
Really on it I made an order from the weasel.
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. We invite you to contact our customer service department and send them a photo of the product you have received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous CBD team
A
anthony D.
Rating: 1 out of 5
I placed the order on September 6 we are the 14 the order has still not been shipped So saying at first it would have a problem with promotions to enter too much order and now I'm told that Collissimo has a problem with the scanning of packages I wonder if I'll one days this package end in short I'm still asked to give my opinion Ben Frankly never again I order las bas I'm told the 14 still have to wait a few days I wonder if it's a joke serious
Translated reviews
Response from Famous CBD
Hello and thank you for taking the time to post your review. Our teams are doing their utmost to ensure that your order is delivered as quickly as possible and we apologize for the inconvenience. The Famous CBD team
B
Bruno G.
Rating: 1 out of 5
I didn't get any discount despite the mention (-50%). Note that this is the first time in several purchases.
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. Please contact our customer service department so that they can check the transaction amount with you and rectify the billing error. It's possible that there was a problem with the transaction when you confirmed your order, and that you didn't benefit from the discount. However, don't worry, we will rectify this. The Famous CBD team
A
André
Rating: 3 out of 5
I'm very disappointed because the quality of the trim has dropped with each order over the last two years. I had a bag full of seeds, then twice I had only powder in my bag, and now in my last order I have branches cut into very small pieces full my bag. There are little heads on these branches, but I've never seen so many branches in the middle of the heads. If this keeps up, I'll have to find another supplier for my cbd.
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. Trim comes from all the residues of the cutting of CBD cannabis flowers, just after harvesting and drying. It comes in the form of a powder containing leaves and pistils, but above all small buds concentrated in terpenes and CBD. It differs from CBD flowers in appearance and composition. But the aromas, taste and therapeutic properties of CBD are preserved in the blend. However, if you encounter a problem when receiving your order, we invite you to contact our customer service department with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous CBD team
M
Monsieur G.
Rating: 3 out of 5
I order CBD oil from the same brand as the pills I bought before. When I received the package, I realized that it was CBD BROAD SPECTRUM! oil, whereas the pills were FULL SPECTRUM. As a result, even with a 50% discount, it's just as expensive as in the store next door, and in Full Spectrum. In short, a real rip-off, because nowhere is it clearly specified. If you say you sell CBD oil, Full Spectrum is much better: you can't feel the thc, which is almost nil, but you can feel something!
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. On the label of our oils, it is clearly specified that they are Broad spectrum oils. This is indicated in the name of the product as well as in its description. So there is no scam, since we offer both Broad Spectrum and Full Spectrum oils. If you wanted full spectrum oil, you'd have to choose the corresponding oil. What's more, our oils are THC-free, so it's perfectly normal for you not to smell it. The 321 CBD team
G
Guillaume
Rating: 1 out of 5
70% off Valentine's Day promotion that brought the site down. When the site reopened, the offer was only 50% off.
Translated reviews
Response from Famous CBD
Hello and thank you for taking the time to post your review. We did indeed have offers on our website for Valentine's Day, but these offers were 50% off for 24 hours and not 70% off. What's more, we didn't encounter any problems with our website during our offers, and it didn't "fall down" as you say. So we don't really understand your opinion, which doesn't reflect reality. Perhaps it was on another site? The Famous CBD team
M
Marjory T.
Rating: 1 out of 5
Product quality is mediocre to disgusting
Translated reviews
Response from Famous CBD
Hello and thank you for your opinion. The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The Famous CBD team
E
Elisabeth S.
Rating: 3 out of 5
Disappointed with 1 of the varieties where I only got head waste. Big disappointment. But it can happen. It's the first time it's happened to me.
Translated reviews
Response from Famous CBD
Hello and thank you for taking the time to post your review. Thank you for letting us know about your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
P
Pereira D.
Rating: 1 out of 5
I've been ordering 25g for three times now and all I get is garbage, no more big heads like before. It's been over a year and a half and I've been ordering from you every month. Thank you for your feedback.
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The Famous CBD team
W
Wiip M.
Rating: 1 out of 5
Products at -50%, it's easy to see why. The quality of the seeds is simply disgraceful, and the heads are far from dry - simply flee.
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. If you notice an anomaly upon receipt of your package, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
M
Manue
Rating: 1 out of 5
Disappointed almost only powder and manicure sheets filled with seeds too and the taste really disgusting.
Translated reviews
Response from Famous CBD
Thank you for your feedback. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. If you notice an anomaly upon receipt of your package, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
C
client
Rating: 3 out of 5
filtered and often misleading comments, a little pompous and just salesmen, but I still recommend the site for the quality of the products.
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. The comments on Trustpilot are not filtered and reveal the objective opinions of our customers, who do not hesitate to leave negative comments when they are dissatisfied and positive comments when they are satisfied. We would like to thank you for your opinion on the quality of our products. It's important for us to offer you the best quality products possible. The Famous CBD team
F
François B.
Rating: 1 out of 5
Hello, One of the two vials I ordered arrived broken in the packaging. I've just tried to contact customer service but they close at 5pm. I'll try again on Monday morning.
Translated reviews
Response from Famous CBD
Hello and thank you for your comment. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. If you notice an anomaly upon receipt of your parcel, we invite you to write directly to our customer service department, along with a photo of the product received. As you may have noticed when you contacted our customer service department, they are always available to deal with any problems you may have encountered when receiving your order. We hope that you have received the product correctly and that it is undamaged. The 321 CBD team
J
Jean-François W.
Rating: 1 out of 5
Disappointed with my last order
Translated reviews
Response from Famous CBD
We thank you for your comment and are sorry to hear that your experience with us did not live up to your expectations. If you notice an anomaly upon receipt of your package, please write to our customer service department, along with a photo of the product received. Our customer service team is always on hand to deal with any anomalies you may encounter on receipt of your order. The Famous CBD team
We use cookies for audience measurement and improving user experience.
English 
Français 
Deutsch 