Famous CBD excels in product quality and consistency, with many customers highlighting the excellent value for money that their offerings provide. The fast and discreet delivery service is frequently praised, with numerous reviews noting timely arrivals and careful packaging that ensures the products reach customers in good condition. Customers express appreciation for the responsive customer service, particularly when they have had inquiries or needed assistance, which adds to a positive overall shopping experience.
very good product, acceptable price, safe delivery
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Response from Famous CBD
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The Famous CBD team
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So
Rating: 3 out of 5
5 stars for customer service and product quality, 1 star for prices. So 3 stars on average. I had finally found a variety that suited me perfectly at a low price, but the price suddenly went up by almost 90%. The response from customer service was "the old price was wrong and we've just realized it". Okay. To my great regret, I'm changing site, the prices are too high even with the 30% discount.
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Response from Famous CBD
Hello and thank you for your comment. We are sorry to hear that your last order did not live up to your expectations and are delighted that our customer service was able to provide you with a solution. The Famous CBD team
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Didier P.
Rating: 3 out of 5
Error in the order Complaint not followed up Radio silence After proving my good faith, thank you for taking note and making the promised commercial gesture. Sorry for getting a bit carried away.
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Response from Famous CBD
Hello and thank you for your comment. You contacted our customer service department to inform them that you had not received the product you ordered. The latter replied on 09.10.2023, asking you for a photo of the products received so that the claims department could process your request. Without a reply from you, your claim could not be processed. The claims department requires a photo of the products. We invite you to send them a photo of the products so that they can provide you with a solution. The Famous CBD team
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Didier P.
Rating: 4 out of 5
I sleep better, with fewer cravings for toxic substances and no more chemical drugs?
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Response from Famous CBD
Hello and thank you for your positive comment. We are delighted to hear that our products are providing the benefits you were looking for. Thank you for sharing your experience with us. The Famous CBD team
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Bondon E.
Rating: 1 out of 5
Really on it I made an order from the weasel.
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Response from Famous CBD
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. We invite you to contact our customer service department and send them a photo of the product you have received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous CBD team
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Selim
Rating: 4 out of 5
good price lots of choice
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Response from Famous CBD
Hello and thank you for your comment. We are delighted to hear that you like our products and their prices. We are constantly working to offer you exceptional product quality at an attractive price. The Famous CBD team
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anthony D.
Rating: 1 out of 5
I placed the order on September 6 we are the 14 the order has still not been shipped So saying at first it would have a problem with promotions to enter too much order and now I'm told that Collissimo has a problem with the scanning of packages I wonder if I'll one days this package end in short I'm still asked to give my opinion Ben Frankly never again I order las bas I'm told the 14 still have to wait a few days I wonder if it's a joke serious
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Response from Famous CBD
Hello and thank you for taking the time to post your review. Our teams are doing their utmost to ensure that your order is delivered as quickly as possible and we apologize for the inconvenience. The Famous CBD team
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david B.
Rating: 4 out of 5
Everything is well packaged, only downside. The flower heads are tiny and therefore too much waste (branches). Shame to pay half the weight are small branches. Really annoying!
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Response from Famous CBD
Hello and thank you for your comment. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
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Tristan D.
Rating: 4 out of 5
Proven quality and speed
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Response from Famous CBD
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The Famous CBD team
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Jean-Louis R.
Rating: 4 out of 5
Package not received! Order over a week old, it's the first time this has happened with you. But customer service takes care of the problem.
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Response from Famous CBD
Hello and thank you for taking the time to post your review. If you haven't already done so, please contact our customer service department, who will then be able to check with our carrier to find out why you haven't received your product and proceed with a return. The Famous CBD team
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Bruno G.
Rating: 1 out of 5
I didn't get any discount despite the mention (-50%). Note that this is the first time in several purchases.
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Response from Famous CBD
Hello and thank you for your comment. Please contact our customer service department so that they can check the transaction amount with you and rectify the billing error. It's possible that there was a problem with the transaction when you confirmed your order, and that you didn't benefit from the discount. However, don't worry, we will rectify this. The Famous CBD team
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André
Rating: 3 out of 5
I'm very disappointed because the quality of the trim has dropped with each order over the last two years. I had a bag full of seeds, then twice I had only powder in my bag, and now in my last order I have branches cut into very small pieces full my bag. There are little heads on these branches, but I've never seen so many branches in the middle of the heads. If this keeps up, I'll have to find another supplier for my cbd.
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Response from Famous CBD
Hello and thank you for your comment. Trim comes from all the residues of the cutting of CBD cannabis flowers, just after harvesting and drying. It comes in the form of a powder containing leaves and pistils, but above all small buds concentrated in terpenes and CBD. It differs from CBD flowers in appearance and composition. But the aromas, taste and therapeutic properties of CBD are preserved in the blend. However, if you encounter a problem when receiving your order, we invite you to contact our customer service department with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous CBD team
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marotta
Rating: 4 out of 5
Very good product, delivery ok. It would be nice to sell grinder-style accessories. Samples with the order would be great to discover other products.
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Monsieur G.
Rating: 3 out of 5
I order CBD oil from the same brand as the pills I bought before. When I received the package, I realized that it was CBD BROAD SPECTRUM! oil, whereas the pills were FULL SPECTRUM. As a result, even with a 50% discount, it's just as expensive as in the store next door, and in Full Spectrum. In short, a real rip-off, because nowhere is it clearly specified. If you say you sell CBD oil, Full Spectrum is much better: you can't feel the thc, which is almost nil, but you can feel something!
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Response from Famous CBD
Hello and thank you for your comment. On the label of our oils, it is clearly specified that they are Broad spectrum oils. This is indicated in the name of the product as well as in its description. So there is no scam, since we offer both Broad Spectrum and Full Spectrum oils. If you wanted full spectrum oil, you'd have to choose the corresponding oil. What's more, our oils are THC-free, so it's perfectly normal for you not to smell it. The 321 CBD team
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stephanie G.
Rating: 4 out of 5
fast shipping, available and efficient customer service, products generally as I expected.
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Response from Famous CBD
Hello and thank you for your comment. We do our best to always offer quality products to our customers and we are delighted to hear that you appreciate our products and services. The Famous CBD team
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Guillaume
Rating: 1 out of 5
70% off Valentine's Day promotion that brought the site down. When the site reopened, the offer was only 50% off.
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Response from Famous CBD
Hello and thank you for taking the time to post your review. We did indeed have offers on our website for Valentine's Day, but these offers were 50% off for 24 hours and not 70% off. What's more, we didn't encounter any problems with our website during our offers, and it didn't "fall down" as you say. So we don't really understand your opinion, which doesn't reflect reality. Perhaps it was on another site? The Famous CBD team
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Marjory T.
Rating: 1 out of 5
Product quality is mediocre to disgusting
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Response from Famous CBD
Hello and thank you for your opinion. The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The Famous CBD team
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Elisabeth S.
Rating: 3 out of 5
Disappointed with 1 of the varieties where I only got head waste. Big disappointment. But it can happen. It's the first time it's happened to me.
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Response from Famous CBD
Hello and thank you for taking the time to post your review. Thank you for letting us know about your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
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Mathieu
Rating: 4 out of 5
Perfect !!!!
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Response from Famous CBD
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The Famous CBD team
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A. C.
Rating: 4 out of 5
To be seen over time. Little effect for the moment.
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Response from Famous CBD
Hello and thank you for your positive review. Depending on your metabolism CBD oil can be up to 3 weeks before you feel the full effects. We invite you to continue and don't hesitate to let us know if you feel better. The Famous CBD team
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Pereira D.
Rating: 1 out of 5
I've been ordering 25g for three times now and all I get is garbage, no more big heads like before. It's been over a year and a half and I've been ordering from you every month. Thank you for your feedback.
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Response from Famous CBD
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The Famous CBD team
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Faustine G.
Rating: 4 out of 5
Very good quality Delivered very quickly
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Response from Famous CBD
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality. The Famous CBD team
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Houlle N.
Rating: 4 out of 5
Great product
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Response from Famous CBD
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality. The Famous CBD team
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Wiip M.
Rating: 1 out of 5
Products at -50%, it's easy to see why. The quality of the seeds is simply disgraceful, and the heads are far from dry - simply flee.
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Response from Famous CBD
Hello and thank you for your comment. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. If you notice an anomaly upon receipt of your package, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
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Manue
Rating: 1 out of 5
Disappointed almost only powder and manicure sheets filled with seeds too and the taste really disgusting.
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Response from Famous CBD
Thank you for your feedback. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. If you notice an anomaly upon receipt of your package, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
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RR
Rating: 4 out of 5
good quality and fast shipping, I am satisfied with the experience
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Response from Famous CBD
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The Famous CBD team
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client
Rating: 3 out of 5
filtered and often misleading comments, a little pompous and just salesmen, but I still recommend the site for the quality of the products.
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Response from Famous CBD
Hello and thank you for your comment. The comments on Trustpilot are not filtered and reveal the objective opinions of our customers, who do not hesitate to leave negative comments when they are dissatisfied and positive comments when they are satisfied. We would like to thank you for your opinion on the quality of our products. It's important for us to offer you the best quality products possible. The Famous CBD team
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Stephane T.
Rating: 4 out of 5
Good experience overall, excellent value for money.
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Response from Famous CBD
Hello and thank you for your positive comment and for taking the time to post this review. We are delighted to hear of your satisfaction. The Famous CBD team
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Houlle N.
Rating: 4 out of 5
Very good seller I recommend
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Response from Famous CBD
Hello and thank you for your comment. Customer satisfaction is our priority, so we're delighted to hear that you're satisfied with our services. The Famous CBD team
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david B.
Rating: 4 out of 5
I'm a little disappointed, small head not very well supplied. Good quality.
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Response from Famous CBD
Hello and thank you for your comment. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. If you notice an anomaly upon receipt of your package, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
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Virginie W.
Rating: 4 out of 5
Good value for money
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Response from Famous CBD
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality. The Famous CBD team
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Houlle N.
Rating: 4 out of 5
Very good quality, a few branches but that's as it should be, but very good taste.
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Response from Famous CBD
Hello and thank you for your positive comment. We are constantly working to offer you exceptional product quality. The Famous CBD team
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François B.
Rating: 1 out of 5
Hello, One of the two vials I ordered arrived broken in the packaging. I've just tried to contact customer service but they close at 5pm. I'll try again on Monday morning.
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Response from Famous CBD
Hello and thank you for your comment. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. If you notice an anomaly upon receipt of your parcel, we invite you to write directly to our customer service department, along with a photo of the product received. As you may have noticed when you contacted our customer service department, they are always available to deal with any problems you may have encountered when receiving your order. We hope that you have received the product correctly and that it is undamaged. The 321 CBD team
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Jean-François W.
Rating: 1 out of 5
Disappointed with my last order
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Response from Famous CBD
We thank you for your comment and are sorry to hear that your experience with us did not live up to your expectations. If you notice an anomaly upon receipt of your package, please write to our customer service department, along with a photo of the product received. Our customer service team is always on hand to deal with any anomalies you may encounter on receipt of your order. The Famous CBD team
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Jean-François W.
Rating: 1 out of 5
I had lots of seeds in the cbd it was very unpleasant disappointed it's the first time
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Response from Famous CBD
Hello and thank you for your comment. Sometimes the flower is pollinated, which explains the presence of seeds. This does not affect the level of CBD present in the flower or its consumption. We invite you to send us a photo of the product with the presence of seeds, so that our quality department can provide you with a rapid response. The Famous CBD team
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C.D.
Rating: 4 out of 5
...............
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Response from Famous CBD
Thank you for taking the time to post this review!
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christopher
Rating: 1 out of 5
The taste is not there at all as explained to customer service with photo but radio silence never again I will recommend on your site.
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Response from Famous CBD
Hello and thank you for your comment. The after-sales service has responded to your complaint concerning the Sour Diesel with a return shipment and reinforced quality control before dispatch. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. We hope you will be satisfied with this return and that your opinion of our products will be re-evaluated. The 321 CBD team
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Alan
Rating: 4 out of 5
Very attractive prices
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Response from Famous CBD
Hello, thank you very much for your note! We are very pleased to hear that you are satisfied with our services.
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Greg
Rating: 1 out of 5
Hay. What a shame.... Run away.
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Response from Famous CBD
Hello and thank you for your comment. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your package, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
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david B.
Rating: 4 out of 5
Product as expected. Fast delivery. Just a lack of taste, avgan is really much better tasting.
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Response from Famous CBD
Hello, We thank you for your comment and are delighted to have met your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. The Famous-cbd team
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