Famous CBD excels in product quality and consistency, with many customers highlighting the excellent value for money that their offerings provide. The fast and discreet delivery service is frequently praised, with numerous reviews noting timely arrivals and careful packaging that ensures the products reach customers in good condition. Customers express appreciation for the responsive customer service, particularly when they have had inquiries or needed assistance, which adds to a positive overall shopping experience.
Usually very satisfied with my orders from Famous CBD, this time I'm disappointed. My Purple Haze is all black, very crumbly, and has a bitter taste.
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Response from Famous CBD
Hello, Thank you for your comment. Depending on production and seasons, the purple haze variety can be purple or green. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. We invite you to send a photo of the product received to our after-sales service via the "Contact us" section of our website. As customer satisfaction is our priority, we thank you for informing us of your dissatisfaction. The 321CBD team
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Maxime T.
Rating: 1 out of 5
I ordered 40 grams, you sent me 20 grams, I called you and you only sent me 5 grams instead of 20. I called you a second time, you made a commercial gesture and sent me back 25 grams, except that you sent it to the wrong address, more than an hour and a half's drive from my home ??????
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Response from Famous CBD
Hello, thank you for your comment. After-sales service processed your request and sent you back the 10.11.22 5g and the 15.11.22 25g. As far as your address is concerned, we did not receive any request from you to change your address, so the parcel was sent to the address on your order. The Famous-cbd team
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Maéva
Rating: 4 out of 5
Fast and careful delivery, satisfied with my orders.
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Response from Famous CBD
Hello, Thank you for your positive comment and for taking the time to post this review. Your satisfaction is our priority and it warms our hearts to read a nice testimonial like yours. The Famous-cbd team
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Pierre C.
Rating: 1 out of 5
Poor quality
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Response from Famous CBD
Hello, The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. As customer satisfaction is our top priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous-CBD team
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Romain
Rating: 3 out of 5
A rather decent effect, but the taste and especially the smell are not to my liking, with the presence of a few seeds...
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Response from Famous CBD
Hello, The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. As customer satisfaction is our top priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous-cbd team
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Sébastien G.
Rating: 4 out of 5
Very good product with a very good taste!! and a perfect fast delivery ??
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Response from Famous CBD
Hello, Thank you for your positive comment and for taking the time to post this review. Your satisfaction is our priority and it warms our hearts to read a nice testimonial like yours. The Famous-cbd team
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ALAIN B.
Rating: 4 out of 5
I suffer from knee pain (osteoarthritis) and my first experience with oil was rather conclusive. Is this a coincidence, a placebo effect? I don't know, but I'm continuing in the hope that this improvement will last.
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Response from Famous CBD
Hello, We thank you for your comment and are delighted to hear that our products are suitable for you. We would like to inform you that the effects of CBD oil are felt from 20-40mg per day (for a daily intake). These dosages may vary from one person to another, depending on their weight, their body and their needs. There's no such thing as a perfect dose, because everyone reacts differently to CBD. The Famous-cbd team
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Vigou
Rating: 4 out of 5
Long-standing customer, no delivery problems, quality is like everything else, you can't like every variety, but sincerely, good product, top delivery and regular discounts are appreciated, I recommend ??????
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Response from Famous CBD
Hello, Thank you for your positive feedback and for taking the time to post this review. We're pleased to announce that we'll be having a 50% off sale across our entire site from tomorrow until midnight on Friday to mark "Black Friday". The Famous-cbd team
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Nadia
Rating: 4 out of 5
It's a pity there's never a small gesture, but the others are appreciative of the background.
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Response from Famous CBD
Hello, Thank you for your comment. We're pleased to announce that we'll be having a 50% off sale on our entire site from tomorrow until midnight on Friday for Black Friday. The Famous-cbd team
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Bondon E.
Rating: 1 out of 5
Hello, I am really on it I ordered on October 31, plus another order and still nothing received. 52 euros with 50 poursent discount and another order in promotion 24 euros.
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Response from Famous CBD
Hello, We thank you for your comment and are sorry to hear that your experience was disappointing. After checking your customer account, we can see that our after-sales service has provided you with a solution with the return of your order following a delivery dispute (beyond our control). We hope that you have received your new parcel and would be delighted to hear your opinion on this return. The Famous-cbd team
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AURELIEN D.
Rating: 1 out of 5
Disappointment, my second order is not the same as the 1st. Between branch and seed and weight below (well below 21 g even once branch and seed removed) I'm disappointed. The delivery is perfect, in 48 hours, nothing to complain about.
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Response from Famous CBD
The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch is slightly different in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. If there has been an error in grammage, we're sorry, it can sometimes happen, but if it does, we're always ready to rectify it. We invite you to write to our customer service department. Our customer service team is always on hand to help with any problems you may encounter when receiving your order.
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Élodie L.
Rating: 3 out of 5
It's a shame that the last trim control is a little too dry, with a few branches.
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Response from Famous CBD
Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements.
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PHP
Rating: 4 out of 5
The flowers are a little dry, the branches
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Steeve N.
Rating: 4 out of 5
I am delighted with my order from you and your customer service is impeccable A big thank you to all the team
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Herve S.
Rating: 1 out of 5
I ordered a week ago and nothing, but my account has been debited.
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Response from Famous CBD
We apologize for this inconvenience. We invite you to write to our customer service, if you encounter an anomaly during the delivery of your package. Our customer service department will contact you today to resolve the issue.
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Charlotte B.
Rating: 4 out of 5
Fast delivery and nice discount, but lacks choice.
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Julien A.
Rating: 4 out of 5
Quality can vary from product to product, but Skunk XL has never disappointed. Very good value for money
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Juliette
Rating: 3 out of 5
I ordered the Gelato in 20gr The taste and relaxing effects were well present however I am surprised by the smallness of the heads whereas one takes this grammage precisely to have beautiful heads and moreover they were really very very dry And then no small word nor of attentions (sheets, 1gr of discovery, candies, images) like on other sites what is not too commercial unfortunately. However, the product wasn't bad.
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Response from Famous CBD
Thank you for your return. In the event of an anomaly upon receipt of your order, please contact our customer service department, who will be happy to help you resolve any dispute. Our online boutique offers a 30% discount all year round. The Famous CBD team.
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Delphine C.
Rating: 4 out of 5
Trial period, so far no results, I'll post a more in-depth review in a few weeks, otherwise no problems with the site, delivery time correct.
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Invité
Rating: 3 out of 5
I am used to ordering, but on my last order the quantity was not respected! So disappointed!
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Response from Famous CBD
If there has been a mistake in the weight, we're sorry, it can sometimes happen, but if it does, we're always ready to rectify it. We invite you to send a photo with the correct weight to our customer service department, who will deal with your request as soon as possible.
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Christian
Rating: 4 out of 5
Very fast delivery - Fair price - Waiting for results on my pathology
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GéraldinePB
Rating: 3 out of 5
Perfect delivery but lots of branches
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Response from Famous CBD
We thank you for your comment and invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
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So
Rating: 4 out of 5
This time I ordered the OG KUSH, very beautiful and good but a lot of branches unlike my other orders. The manicure left a bit to be desired! Otherwise top quality and fast delivery as usual, it's still my favorite site.
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Nelly D.
Rating: 4 out of 5
Royal Cheese is a delight I recommend to many people
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Diana P.
Rating: 4 out of 5
Purple Haze, bad taste, no effect and delivery in 5 days. The 1st order was faster. I'm waiting for another order, I'll see this time.
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Fabien P.
Rating: 1 out of 5
The skeunk I received didn't taste right and the weight was 4gr I'm changing site.
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Response from Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper.
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Nora
Rating: 3 out of 5
Moderately satisfied, I don't like the smell and it's not easy to crumble. I won't buy it again.
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Response from Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The Famous CBD team
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david B.
Rating: 4 out of 5
Good cbd flowers, the relaxing effect is there. A little too much branch to be perfect.
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Bondon E.
Rating: 1 out of 5
Hello, I've been a customer for a while, but I'm on it when you order on Monday and your package arrives on Friday, otherwise nothing to say.
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Response from Famous CBD
We apologize for any inconvenience caused. We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. The Famous CBD team
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Patricklaura G.
Rating: 4 out of 5
Hello, I discovered your site by chance, the CBD brings me a little better in my chronic pain, however not always easy at the time of setting, good day to you all
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Arrigoni
Rating: 4 out of 5
Order delivered promptly but product quality lower than on previous orders
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Jimmy B.
Rating: 4 out of 5
Very good product. Fast shipping.
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Mathieu
Rating: 4 out of 5
Very good site, relatively acceptable price
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Chantal R.
Rating: 4 out of 5
Good relaxing product I'm delighted serious and fast I highly recommend
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Marjorie B.
Rating: 4 out of 5
Fairly fast delivery (ordered on 12/08, received on 18/08). However, I'm only giving it 4 stars because I thought I was buying "made in France" and it's made in Europe - an impression of having been cheated, and that's not really pleasant. It's not very serious, of course, but it's not very "honest". Please update your photos on the site so that they correspond to what we want to buy.
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Response from Famous CBD
We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. We only sell one brand of oil in our online store, Nerobi. We can confirm that Nerobi is a brand made in France. The oils are formulated and analyzed in France, the hemp used is French (or possibly European) and the packaging is also French. Following a restructuring of legislation, the company decided to set up the brand's headquarters in Luxembourg. Recently, the Nerobi brand introduced new packaging for their products, opting for a "Made in Europe" slogan to provide total transparency. The Famous CBD team
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Chris W.
Rating: 1 out of 5
Already paid, nothing came, lousy customer service. Not recommended.
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Response from Famous CBD
We always strive to provide an exceptional experience and we are deeply sorry if we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure it doesn't happen again. We hold ourselves to high standards and we are sorry to hear that these were not met during your interaction with our company. Our customer service team is waiting for your return to refund your order. Our customer service has also made a request for information directly to our carrier to understand the dispute that occurred so that it does not happen again. The famous CBD team.
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Marcelyne C.
Rating: 4 out of 5
Hello, This product soothes my pain and relaxes me. It has no side effects.
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Monique D.
Rating: 4 out of 5
Very good value for money.you can't find a better price.it suits my daughter perfectly.
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Julie S.
Rating: 3 out of 5
I've always been quite satisfied with your store until my last order which was 50% off but full of branches so I'm not very happy with my last purchase. Best regards.
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Response from Famous CBD
Thank you for your feedback. All varieties are made up of branches, which is why we put a few extra grams in each pouch to compensate for this. In fact, it's quite normal to find branches in your pouches, as it's thanks to the branches that the buds (heads) stay whole. We invite you to write to our customer service department if you notice any anomaly on receipt of your parcel, together with a photo of the product received. Our customer service team is always available to help with any anomalies you may encounter on receipt of your order. The Famous CBD team
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Pierre
Rating: 4 out of 5
Fast service and delivery, very good smell when opening the bags, nice effect.
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Response from Famous CBD
Thank you for your review. We are delighted to hear of your satisfaction? The Famous CBD team
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