Famous CBD excels in product quality and consistency, with many customers highlighting the excellent value for money that their offerings provide. The fast and discreet delivery service is frequently praised, with numerous reviews noting timely arrivals and careful packaging that ensures the products reach customers in good condition. Customers express appreciation for the responsive customer service, particularly when they have had inquiries or needed assistance, which adds to a positive overall shopping experience.
I had lots of seeds in the cbd it was very unpleasant disappointed it's the first time
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Response from Famous CBD
Hello and thank you for your comment. Sometimes the flower is pollinated, which explains the presence of seeds. This does not affect the level of CBD present in the flower or its consumption. We invite you to send us a photo of the product with the presence of seeds, so that our quality department can provide you with a rapid response. The Famous CBD team
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christopher
Rating: 1 out of 5
The taste is not there at all as explained to customer service with photo but radio silence never again I will recommend on your site.
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Response from Famous CBD
Hello and thank you for your comment. The after-sales service has responded to your complaint concerning the Sour Diesel with a return shipment and reinforced quality control before dispatch. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. We hope you will be satisfied with this return and that your opinion of our products will be re-evaluated. The 321 CBD team
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Greg
Rating: 1 out of 5
Hay. What a shame.... Run away.
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Response from Famous CBD
Hello and thank you for your comment. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your package, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The 321 CBD team
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BOUREZ I.
Rating: 3 out of 5
Usually very satisfied with my orders from Famous CBD, this time I'm disappointed. My Purple Haze is all black, very crumbly, and has a bitter taste.
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Response from Famous CBD
Hello, Thank you for your comment. Depending on production and seasons, the purple haze variety can be purple or green. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. We invite you to send a photo of the product received to our after-sales service via the "Contact us" section of our website. As customer satisfaction is our priority, we thank you for informing us of your dissatisfaction. The 321CBD team
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Maxime T.
Rating: 1 out of 5
I ordered 40 grams, you sent me 20 grams, I called you and you only sent me 5 grams instead of 20. I called you a second time, you made a commercial gesture and sent me back 25 grams, except that you sent it to the wrong address, more than an hour and a half's drive from my home ??????
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Response from Famous CBD
Hello, thank you for your comment. After-sales service processed your request and sent you back the 10.11.22 5g and the 15.11.22 25g. As far as your address is concerned, we did not receive any request from you to change your address, so the parcel was sent to the address on your order. The Famous-cbd team
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Pierre C.
Rating: 1 out of 5
Poor quality
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Response from Famous CBD
Hello, The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. As customer satisfaction is our top priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous-CBD team
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Romain
Rating: 3 out of 5
A rather decent effect, but the taste and especially the smell are not to my liking, with the presence of a few seeds...
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Response from Famous CBD
Hello, The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. As customer satisfaction is our top priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous-cbd team
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Bondon E.
Rating: 1 out of 5
Hello, I am really on it I ordered on October 31, plus another order and still nothing received. 52 euros with 50 poursent discount and another order in promotion 24 euros.
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Response from Famous CBD
Hello, We thank you for your comment and are sorry to hear that your experience was disappointing. After checking your customer account, we can see that our after-sales service has provided you with a solution with the return of your order following a delivery dispute (beyond our control). We hope that you have received your new parcel and would be delighted to hear your opinion on this return. The Famous-cbd team
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AURELIEN D.
Rating: 1 out of 5
Disappointment, my second order is not the same as the 1st. Between branch and seed and weight below (well below 21 g even once branch and seed removed) I'm disappointed. The delivery is perfect, in 48 hours, nothing to complain about.
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Response from Famous CBD
The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch is slightly different in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. If there has been an error in grammage, we're sorry, it can sometimes happen, but if it does, we're always ready to rectify it. We invite you to write to our customer service department. Our customer service team is always on hand to help with any problems you may encounter when receiving your order.
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Élodie L.
Rating: 3 out of 5
It's a shame that the last trim control is a little too dry, with a few branches.
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Response from Famous CBD
Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements.
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Herve S.
Rating: 1 out of 5
I ordered a week ago and nothing, but my account has been debited.
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Response from Famous CBD
We apologize for this inconvenience. We invite you to write to our customer service, if you encounter an anomaly during the delivery of your package. Our customer service department will contact you today to resolve the issue.
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Juliette
Rating: 3 out of 5
I ordered the Gelato in 20gr The taste and relaxing effects were well present however I am surprised by the smallness of the heads whereas one takes this grammage precisely to have beautiful heads and moreover they were really very very dry And then no small word nor of attentions (sheets, 1gr of discovery, candies, images) like on other sites what is not too commercial unfortunately. However, the product wasn't bad.
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Response from Famous CBD
Thank you for your return. In the event of an anomaly upon receipt of your order, please contact our customer service department, who will be happy to help you resolve any dispute. Our online boutique offers a 30% discount all year round. The Famous CBD team.
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Invité
Rating: 3 out of 5
I am used to ordering, but on my last order the quantity was not respected! So disappointed!
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Response from Famous CBD
If there has been a mistake in the weight, we're sorry, it can sometimes happen, but if it does, we're always ready to rectify it. We invite you to send a photo with the correct weight to our customer service department, who will deal with your request as soon as possible.
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GéraldinePB
Rating: 3 out of 5
Perfect delivery but lots of branches
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Response from Famous CBD
We thank you for your comment and invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
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Fabien P.
Rating: 1 out of 5
The skeunk I received didn't taste right and the weight was 4gr I'm changing site.
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Response from Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper.
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Nora
Rating: 3 out of 5
Moderately satisfied, I don't like the smell and it's not easy to crumble. I won't buy it again.
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Response from Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The Famous CBD team
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Bondon E.
Rating: 1 out of 5
Hello, I've been a customer for a while, but I'm on it when you order on Monday and your package arrives on Friday, otherwise nothing to say.
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Response from Famous CBD
We apologize for any inconvenience caused. We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. The Famous CBD team
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Chris W.
Rating: 1 out of 5
Already paid, nothing came, lousy customer service. Not recommended.
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Response from Famous CBD
We always strive to provide an exceptional experience and we are deeply sorry if we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure it doesn't happen again. We hold ourselves to high standards and we are sorry to hear that these were not met during your interaction with our company. Our customer service team is waiting for your return to refund your order. Our customer service has also made a request for information directly to our carrier to understand the dispute that occurred so that it does not happen again. The famous CBD team.
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Julie S.
Rating: 3 out of 5
I've always been quite satisfied with your store until my last order which was 50% off but full of branches so I'm not very happy with my last purchase. Best regards.
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Response from Famous CBD
Thank you for your feedback. All varieties are made up of branches, which is why we put a few extra grams in each pouch to compensate for this. In fact, it's quite normal to find branches in your pouches, as it's thanks to the branches that the buds (heads) stay whole. We invite you to write to our customer service department if you notice any anomaly on receipt of your parcel, together with a photo of the product received. Our customer service team is always available to help with any anomalies you may encounter on receipt of your order. The Famous CBD team
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béatrice D.
Rating: 3 out of 5
I still haven't received my July 2022 order.
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Response from Famous CBD
We apologize for this inconvenience. Due to the bank holiday on Thursday, July 14, followed by the weekend, some parcels may have been slightly delayed by the sorting center. We have just checked your colissimo tracking. We are delighted to note that your parcel is stipulated as delivered on 20.07.2022. Should you encounter any problems with the delivery of your parcel, please contact our customer service team, who will be happy to help. The Famous CBD team.
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Devos
Rating: 1 out of 5
Very disappointed . Very dry flowers. Too bad I wouldn't recommend it again.
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Response from Famous CBD
Thank you for your feedback. We're sorry to hear about your disappointing experience, and we really appreciate you bringing this to our attention. We invite you to write to our customer service department if you notice any anomaly upon receipt of your package, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous CBD team.
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François B.
Rating: 1 out of 5
The bottle arrived broken in the envelope
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Response from Famous CBD
We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We are using your feedback to improve and ensure this does not happen again. We have been able to ascertain that our customer service has already scheduled a resend of your order. Your package is currently with our carrier and delivery is estimated for Friday June 24. :) We hope you enjoy your order. The 321CBD team. :)
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Sandrine M.
Rating: 3 out of 5
Really a lot of pollen and crumbs no flowers
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Response from Famous CBD
Thank you for your feedback. Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. Trim comes from the residue left after cutting CBD cannabis flowers, just after harvesting and drying. It comes in the form of a powder containing leaves and pistils, but above all small buds concentrated in terpenes and CBD. It differs from CBD flowers in appearance and composition. But the aromas, taste and therapeutic properties of CBD are preserved in the blend. The Famous CBD team. :)
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Sandro
Rating: 1 out of 5
It turned out completely different from the photo! Simply a scam! 3 weeks late! Attention fraud!
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Response from Famous CBD
Thank you for your return. We are sorry to hear that your experience with us was disappointing. We have seen that you have completed your order for our Purple Haze product. Sachet that the flavor and appearance of the flower can vary from order to order depending on the season and production. This is mainly due to the climate. The coloring of the plant is not systematic, it is still necessary that their genetics allow it, certain seeds that emerge from varieties called purple give plants that are not colored, others are only colored when the weather is good colder, others color regardless of the temperature....all depends on genetics, color differences can be observed in the different phenotypes, some plants gravitate more towards purple, others the reds and some purple varieties can even attract the color blue. As customer satisfaction is our priority, we thank you for sharing your feedback with us. As explained in our previous exchange, as our carrier could not ensure the daily pickup, there was a slight delay in the delivery of the packages, we are sorry. Following this dispute and in an effort to provide you with an impeccable service, we have offered you a discount code worth -50%. We hope that this commercial gesture shows our desire to maintain a privileged relationship with our customers.
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Catherine V.
Rating: 1 out of 5
Delivery never received Impossible to contact service Very disappointed
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Response from Famous CBD
We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. Famous CBD is committed to ensuring that every order placed through our online store is delivered on time. After checking with our customer service department, we were able to ascertain that a new shipment had been scheduled. According to your Colissimo tracking number, your parcel was delivered on 02.03.22, and we hope you received it safely. The Famous CBD team.
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Tots
Rating: 3 out of 5
Good taste but not too much feel
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Response from Famous CBD
We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.
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Monsieur R.
Rating: 1 out of 5
Disappointed! Ordered purple and received amnesia!
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Response from Famous CBD
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The Famous CBD team.
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Monsieur C.
Rating: 3 out of 5
Not always at the top review the quality same variety ordered but never the same at the reception too bad because delivery at the top
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Response from Famous CBD
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch may differ slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous CBD team
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Lavive
Rating: 1 out of 5
Lack of taste in the 4 types of flowers I took (skunk, jack h, amnesia, purple), and purple in color than on the photo!
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Response from Famous CBD
We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to help you find a variety to suit your criteria, or perhaps work out a suitable solution together. Please note that the taste and appearance of the flower may vary from one order to another, depending on the season and production. This is mainly due to the climate. Some seeds from so-called purple varieties will give plants that don't color, others will color only if the weather cools, others will color regardless of the temperature....it all depends on the genetics, and color differences can be observed in the different phenotypes, some plants tending more towards violet, others red, and some purple varieties may even tint blue. As customer satisfaction is our top priority, we thank you for your feedback.
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Monsieur R.
Rating: 1 out of 5
Ordered purple received amnesia ????????
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Response from Famous CBD
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team.
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Christelle M.
Rating: 1 out of 5
Hello I sent you 2 emails to inform you that I had not received my order and I have not had any reply from you.
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Response from Famous CBD
We apologize for any inconvenience caused. After checking your customer file, we have unfortunately not received any messages from you. If you have any difficulty in contacting us via the contact us section of our website, we invite you to write to us directly at our e-mail address: [email protected]. Our customer service team is always available to help you with any problems you may encounter during the delivery of your order. The Famous CBD team.
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Yannick B.
Rating: 3 out of 5
Very satisfied at first but too many seeds in the last orders I sent an email to clarify but no return.
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Response from Famous CBD
Thank you for your feedback! We are sorry to hear that your experience with us did not live up to your expectations. On your customer file, our customer service unfortunately did not receive your quality complaint. We would like to rectify the situation, and our customer service team will contact you to resolve the issue. Our customer service is always available for any anomalies encountered during the reception of your order. Yours sincerely, The Famous CBD team.
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Quentin R.
Rating: 1 out of 5
Product supposedly between 15 and 20% cbd, except that REAL cbd at 6% is more noticeable than that, and the two varieties I've tasted have a horrible, chemical taste. If you ask around, you'll learn that it's impossible to reach more than 10% cbd without adding chemicals, while complying with French standards not to exceed 0.2 or 0.5% thc.
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Matthieu C.
Rating: 3 out of 5
The first order of flowers was very good but the next two had an old taste and no smell,very unpleasant to smoke.
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Response from Famous CBD
Thank you for your feedback. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch may differ slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. Sincerely, the Famous CBD team.
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gzus
Rating: 1 out of 5
Ordering purple haze, I receive dried green weed (it should be black in the form of cbd) True cbd doesn't exceed 8%, this one is present at more than 20% (often the Swiss use liquid terpene to reach this percentage, once the weed is out in the open, after 24 hours it will lose a lot of quality & taste) It's clearly not worth the 20% advertised. In short, run away from this store if you're reading this, this kind of business should be closed down, as it's detrimental to cbd, which is already struggling to find its place, it's shameful.
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STEPHANE F.
Rating: 1 out of 5
Like many customers, poor quality! No taste and no effect for a so-called 21% cbd amnezia. This was my 2nd order (disappointed with the 1st, thought I was out of luck) and it was the last!
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Greg L.
Rating: 3 out of 5
After buying the purple haze and the amesia haze I found that the quantity was right but the quality was average. The flowers were too dry, so there was less flavor, but the attractive price meant I had a good time anyway!
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Olivia R.
Rating: 1 out of 5
Very very disappointed. I was attracted by the attractive price but don't do as I did. I'll stick with my usual site where it's effective. (There the product has no effectiveness) Moreover, zero customer service, which answers by automatic mail! Famous cdb, to be avoided!
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Cédric T.
Rating: 1 out of 5
Order placed on 21/07/2021. 25grms for 69.50 euro (promo-50%) parcel intercepted for customs authorities on 23/07/2021.relance and relance via emails on their site (never had the slightest response from them) because their phone number 0974596020 and a false number in short fraudulent site non-existent customer service. But on the other hand they did collect the 69.50euro so don't order from this site go to la ferme du cbd much better customer for over 4 years and never had a single problem at la ferme du cbd or Green forest.
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Trop G.
Rating: 1 out of 5
I ordered 2x25 = 50 grams of CBD Gelato, at 50% off. I know absolutely nothing about it, as I've never smoked cannabis in my life. CBD was recommended to me as a stress and anxiety reducer to replace benzo. I received the package on time. Unfortunately, I don't have a specific scale to check the grammage...and not enough hindsight to compare. I had just tried it at a friend's house in the days before ordering. I thought I was getting a bargain. And I don't know where these Gelato flowers come from. No indication on the two packets or on the online invoice. No reply to my online message for information. And I'm faced with so many negative reviews. In short, I must have been ripped off too, and more ripped off than ever.
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