Famous CBD excels in product quality and consistency, with many customers highlighting the excellent value for money that their offerings provide. The fast and discreet delivery service is frequently praised, with numerous reviews noting timely arrivals and careful packaging that ensures the products reach customers in good condition. Customers express appreciation for the responsive customer service, particularly when they have had inquiries or needed assistance, which adds to a positive overall shopping experience.
This is the second time I pay for home delivery and go to pick up my package at a relay point. I have already called to report the problem and I am very satisfied with my interlocutor. Best regards
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Response from Famous CBD
Hello Mr. Bacci, we understand your dissatisfaction and apologize for the inconvenience caused. Your comment has been forwarded to our services. Thank you for your loyalty.
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Jonathan R.
Rating: 4 out of 5
following a purchase from 31/03/2026
Nothing to report
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Frederic D.
Rating: 4 out of 5
following a purchase from 26/03/2026
Very fast and well-packaged shipment. A bit disappointed that the delivery directly to my home is less accessible. Great product but, unlike usual, the Critical is less well-dried this time, making it less easy to handle and taste.
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Response from Famous CBD
Thank you for taking the time to share your experience. We are happy that you generally like the product, but we take your comment regarding the drying of our Critical this time very seriously.
Handling and tasting are essential, and we regret that the current batch is not up to your usual standards. Please know that we are immediately forwarding your feedback to our quality team to check the following batches.
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Tony B.
Rating: 4 out of 5
following a purchase from 26/02/2026
Good product
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Bertrand M.
Rating: 4 out of 5
following a purchase from 17/02/2026
Beautiful cannabis flowers with very variable chemical phenotypes .. this is not cbd at all. .. we can also find hhc (a).
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Response from Famous CBD
Thank you very much for your feedback
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Florian L.
Rating: 1 out of 5
following a purchase from 04/02/2026
Poor quality taste not great extra dry flowers
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Response from Famous CBD
We are sincerely sorry to hear that the quality did not meet your expectations, particularly regarding the taste and dryness of the flowers.
Please know that we place great importance on the quality of our products and that your feedback will be forwarded to our team.
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Sandrine L.
Rating: 1 out of 5
following a purchase from 02/11/2025
I only received part of my order. I am missing 25g of Lemon Haze 9.7% and I am not talking about packages received that are only 20g instead of 25g. I have made 2 complaints and have never received a response. I have been ordering from you for several years and this time will be the last time!
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Response from Famous CBD
Hello Sandrine,
Thank you for your message and we sincerely apologize for the inconveniences encountered with your order. We place great importance on our customers' satisfaction and would like to resolve this situation quickly. Could you please contact our customer service directly so that we can provide you with a solution? Your loyalty is precious to us and we hope to regain your trust.
Best regards,
The Famous CBD team
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Julien M.
Rating: 1 out of 5
following a purchase from 28/10/2025
The products have a very unpleasant taste, some of them have a questionable appearance, they seem transformed and not natural. Contrary to what is advertised
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Response from Famous CBD
Hello Julien,
Thank you for taking the time to share your impressions. We are sorry to hear that some of our products did not meet your expectations. Your feedback is valuable and will help us improve our offerings. Please feel free to contact us directly to discuss your concerns.
Best regards,
The Famous CBD team
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Amanda B.
Rating: 4 out of 5
following a purchase from 31/08/2025
I ordered 2 products and only 1 was delivered, i emailed them only to be told i needed to do it via an online form, which i did. It took nearly 2 weeks for them to get back to me, but they did eventually, and sent me my 2nd product. Only getting 1 product initially, I put it down to a genuine mistake, but they do need to speed up the response time.
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Cosima W.
Rating: 1 out of 5
following a purchase from 03/09/2025
It should be made clearer that CBD cannot be ordered from abroad. I canceled it and have not yet received my money back, therefore unfortunately only one point.
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jean B.
Rating: 1 out of 5
following a purchase from 15/08/2025
Qualitative product but incomplete order arrived and customer service unreachable (tried by phone, email, and contact form) too bad
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Response from Famous CBD
Hello Jean,
Thank you for your feedback and we are glad that you appreciated the quality of our product. We are sorry to hear that your order arrived incomplete and that you had difficulties reaching our customer service. We take your comment very seriously and are working to improve our communication. Please do not hesitate to contact us again, we will be happy to assist you.
Best regards,
The Famous CBD team
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Morgane F.
Rating: 1 out of 5
following a purchase from 05/08/2025
I ordered from Famous CBD based on a recommendation, but I am very disappointed with my experience. Upon receipt, the contents did not meet my expectations at all: mostly branches and crumbs, with an additional 10g missing from the order. I have tried several times to contact customer service, without success: calls unanswered, email bounced back, and no response to my message via the contact form. Several days have passed and I still have no news. Very bad experience for a first order.
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Response from Famous CBD
Hello Morgane,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience did not meet your expectations. Your satisfaction is paramount to us. Could you please contact us directly via the contact form? We are committed to resolving this issue quickly and providing you with a satisfactory solution.
Best regards,
The Famous CBD team
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Brune D.
Rating: 1 out of 5
following a purchase from 03/08/2025
I ordered and paid for 2 bottles of oil and only received one. I made a complaint but have not received a response.
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Response from Famous CBD
Hello Brune,
Thank you for your feedback and we sincerely apologize for this inconvenience. Your satisfaction is our priority. We will examine your complaint immediately and contact you quickly to resolve this issue. Thank you for your understanding and for your trust in Famous CBD.
Best regards,
The Famous CBD team
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Pierre B.
Rating: 1 out of 5
following a purchase from 25/07/2025
I did not receive my entire order, no response from customer service
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Response from Famous CBD
Hello Pierre,
Thank you for your feedback and we are sincerely sorry to hear that you did not receive your entire order. Please contact our customer service directly so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The Famous CBD team
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Jérôme K.
Rating: 1 out of 5
following a purchase from 04/05/2025
I paid 3 euros more to have it delivered to my home but the delivery person couldn't find it, I live on a main street, it's not complicated. I had to pick up my package at a relay point several kilometers away. Moreover, the quantity received was less than what was requested.
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Response from Famous CBD
Hello Jérôme,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered difficulties with the delivery of your package and that the quantity received did not match your order. Your feedback is valuable and will help us improve our services. Please do not hesitate to contact us directly to resolve this issue.
Best regards,
The Famous CBD team
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Gerard B.
Rating: 4 out of 5
following a purchase from 01/03/2025
Satisfied I would like to have more discount
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Angélique H.
Rating: 4 out of 5
following a purchase from 10/02/2025
Hello, I have received your product but there is a problem, I paid 133 euros while for 10 grams I was supposed to pay 35 euros, there is a big issue because I paid for only one product, could you please refund me. Thank you.
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Charlotte B.
Rating: 4 out of 5
following a purchase from 02/12/2024
I'm just disappointed that the delivery is to a relay point and no longer to your home free of charge as before.
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Monika K.
Rating: 1 out of 5
following a purchase from 30/11/2024
I never received anything from my order
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Jonathan R.
Rating: 4 out of 5
following a purchase from 24/09/2024
R A S
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Bonneau A.
Rating: 1 out of 5
following a purchase from 05/09/2024
My last order did not correspond to my request! I ordered three 25g bags and only received two! I'm very disappointed, even if it's the first time! For me, the loss is not negligible...
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Response from Famous CBD
Hello and thank you for your comment.
We are very sorry for the inconvenience.
We invite you to send a photo of the products you have received to our after-sales service, which will provide you with a solution as soon as possible.
The FAMOUS CBD team
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Agnès D.
Rating: 1 out of 5
following a purchase from 06/08/2024
I know why I haven't ordered online in months. Hay.
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Response from Famous CBD
The products offered on our online site are 100% natural and grown without additives, which means that there may be variations in appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The Famous CBD team
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Paul K.
Rating: 1 out of 5
following a purchase from 10/06/2024
the order was not complete, one product out of five ordered is missing.
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Response from Famous CBD
Hello,
Thank you for taking the time to post your review.
If you encounter a problem with the reception of your order, we invite you to contact us via the "Contact" tab, adding a photo of the products received. This will enable our complaints department to deal with the problem as effectively as possible.
Please note that our customer service is at your disposal for any questions and/or complaints.
The Famous CBD team
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jean yves R.
Rating: 1 out of 5
following a purchase from 07/05/2024
Does not explain the products sold. I have a pathology that is not compatible with CBD. Don't want to pay for return shipping...
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Response from Famous CBD
Hello and thank you for taking the time to post your review.
We are sorry to hear that your experience with us did not live up to your expectations.
However, if you wish to return a product or an entire order, you will be responsible for the cost of returning the item, unless we delivered the item to you by mistake, or the item was delivered damaged.
If you have not received the product corresponding to your order, or if you have received your product damaged, please contact our customer service department.
However, if you have changed your mind and wish to exercise your right of withdrawal, you will be responsible for the cost of returning the item.
The Famous CBD team
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Frédérique F.
Rating: 4 out of 5
following a purchase from 12/04/2024
I would like to find the perfect dosage of the code for anxiety. I have a degenerative neurological disease that makes me suffer. I'm open to any offers you may have. Thanks again
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Response from Famous CBD
Hello,
Thank you for taking the time to post your review.
There are several ways to consume CBD (infusion, vaporization, oil, capsules...).
Each of these ingestion methods can act differently on different people, depending on their gender, weight and metabolism.
That's why we often advise our customers to try different products to get a better idea of what works best for them.
We invite you to get in touch with our customer service team, who will be happy to help you find a variety to suit your needs.
The Famous CBD team
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Emilie B.
Rating: 4 out of 5
following a purchase from 01/04/2024
Delivery fairly fast, a little disappointed with the taste of the afghan probably because I expected something else Otherwise overall nothing to complain about.
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Response from Famous CBD
Hello and thank you for your comment.
As customer satisfaction is our top priority, we are delighted to hear that you are satisfied with our services.
Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store.
Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.
The Famous CBD team
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greg K.
Rating: 4 out of 5
following a purchase from 01/04/2024
Good taste
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Response from Famous CBD
Hello and thank you for your comment.
We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products.
The Famous CBD team
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Brigitte M.
Rating: 4 out of 5
following a purchase from 14/02/2024
It's still a little too expensive for my budget, but overall, there's nothing wrong with the order or delivery; it's serious.
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Response from Famous CBD
Hello and thank you for taking the time to post your review.
We apply an annual offer of 30% which you can benefit from on all your orders with no minimum purchase. What's more, we regularly offer special deals, as we did a few days ago for Valentine's Day.
But we're happy to know that you're satisfied with our services.
The Famous CBD team
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Solenn B.
Rating: 4 out of 5
following a purchase from 15/01/2024
Good quality and fast delivery
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Response from Famous CBD
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The Famous CBD team
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Barbara P.
Rating: 4 out of 5
following a purchase from 11/01/2024
Quality assured, fast delivery, I highly recommend!!!!
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Response from Famous CBD
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The Famous CBD team
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isabelle
Rating: 4 out of 5
The effect and taste are perfect (orange bud and Ringo Gift). However, there are a lot of branches in the flowers.
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Response from Famous CBD
Hello and thank you for your comment. You should know that all varieties are made up of branches, which is why we put a few extra grams in each pouch to compensate for this. In fact, it's perfectly normal to find branches in your pouches because it's thanks to the branches that the buds (buds) stay whole. The Famous CBD team
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Ludovic C.
Rating: 4 out of 5
very good product, acceptable price, safe delivery
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Response from Famous CBD
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The Famous CBD team
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Didier P.
Rating: 4 out of 5
I sleep better, with fewer cravings for toxic substances and no more chemical drugs?
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Response from Famous CBD
Hello and thank you for your positive comment. We are delighted to hear that our products are providing the benefits you were looking for. Thank you for sharing your experience with us. The Famous CBD team
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Bondon E.
Rating: 1 out of 5
Really on it I made an order from the weasel.
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Response from Famous CBD
Hello and thank you for your comment. The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower. We invite you to contact our customer service department and send them a photo of the product you have received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous CBD team
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Selim
Rating: 4 out of 5
good price lots of choice
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Response from Famous CBD
Hello and thank you for your comment. We are delighted to hear that you like our products and their prices. We are constantly working to offer you exceptional product quality at an attractive price. The Famous CBD team
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anthony D.
Rating: 1 out of 5
I placed the order on September 6 we are the 14 the order has still not been shipped So saying at first it would have a problem with promotions to enter too much order and now I'm told that Collissimo has a problem with the scanning of packages I wonder if I'll one days this package end in short I'm still asked to give my opinion Ben Frankly never again I order las bas I'm told the 14 still have to wait a few days I wonder if it's a joke serious
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Response from Famous CBD
Hello and thank you for taking the time to post your review. Our teams are doing their utmost to ensure that your order is delivered as quickly as possible and we apologize for the inconvenience. The Famous CBD team
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david B.
Rating: 4 out of 5
Everything is well packaged, only downside. The flower heads are tiny and therefore too much waste (branches). Shame to pay half the weight are small branches. Really annoying!
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Response from Famous CBD
Hello and thank you for your comment. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
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Tristan D.
Rating: 4 out of 5
Proven quality and speed
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Response from Famous CBD
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The Famous CBD team
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Jean-Louis R.
Rating: 4 out of 5
Package not received! Order over a week old, it's the first time this has happened with you. But customer service takes care of the problem.
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Response from Famous CBD
Hello and thank you for taking the time to post your review. If you haven't already done so, please contact our customer service department, who will then be able to check with our carrier to find out why you haven't received your product and proceed with a return. The Famous CBD team
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Bruno G.
Rating: 1 out of 5
I didn't get any discount despite the mention (-50%). Note that this is the first time in several purchases.
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Response from Famous CBD
Hello and thank you for your comment. Please contact our customer service department so that they can check the transaction amount with you and rectify the billing error. It's possible that there was a problem with the transaction when you confirmed your order, and that you didn't benefit from the discount. However, don't worry, we will rectify this. The Famous CBD team
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