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J
Rating: 4 out of 5
Nothing to report
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Customer reviews of Famous CBD
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 1 181 published reviews
Summary of reviews
Famous CBD excels in product quality and consistency, with many customers highlighting the excellent value for money that their offerings provide. The fast and discreet delivery service is frequently praised, with numerous reviews noting timely arrivals and careful packaging that ensures the products reach customers in good condition. Customers express appreciation for the responsive customer service, particularly when they have had inquiries or needed assistance, which adds to a positive overall shopping experience.
Reviews 2, 3 and 4 stars
Reset filtersF
Rating: 4 out of 5
Very fast and well-packaged shipment. A bit disappointed that the delivery directly to my home is less accessible. Great product but, unlike usual, the Critical is less well-dried this time, making it less easy to handle and taste.
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Response from Famous CBD
Thank you for taking the time to share your experience. We are happy that you generally like the product, but we take your comment regarding the drying of our Critical this time very seriously.
Handling and tasting are essential, and we regret that the current batch is not up to your usual standards. Please know that we are immediately forwarding your feedback to our quality team to check the following batches.
Handling and tasting are essential, and we regret that the current batch is not up to your usual standards. Please know that we are immediately forwarding your feedback to our quality team to check the following batches.
T
Rating: 4 out of 5
Good product
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B
Rating: 4 out of 5
Beautiful cannabis flowers with very variable chemical phenotypes .. this is not cbd at all. .. we can also find hhc (a).
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Response from Famous CBD
Thank you very much for your feedback
F
Rating: 2 out of 5
I have been ordering for several years ...and my last 3 orders are nothing like what I usually received ( trim )!!! A powder of leaves that is not aromatic and neutral
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J
Rating: 3 out of 5
The shipping took much too long and unfortunately did not have the effect expected.
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A
Rating: 4 out of 5
I ordered 2 products and only 1 was delivered, i emailed them only to be told i needed to do it via an online form, which i did. It took nearly 2 weeks for them to get back to me, but they did eventually, and sent me my 2nd product. Only getting 1 product initially, I put it down to a genuine mistake, but they do need to speed up the response time.
G
Rating: 2 out of 5
I did not receive the correct product. I contacted the site by message but received no response. The phone number also received no response.
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Response from Famous CBD
the person from customer service was on summer vacation
L
Rating: 3 out of 5
Usually I receive quite quickly, the last order arrived a week after I ordered. Otherwise, nothing to say about the quality
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Response from Famous CBD
Hello Laurent, we thank you for your feedback and are sorry to learn that your last order took longer to arrive than usual. We strive to ensure fast delivery and your comment will help us improve our service. We are glad that you appreciate the quality of our products and hope to fully satisfy you with your next order.
K
Rating: 2 out of 5
I was promised 10g as a gift and I did not receive it in addition to the order, even though I had the confirmation.
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Response from Famous CBD
Hello Khadraoui,
Thank you for your response. We are sorry to hear that you did not receive the 10g offered. Could you please contact us directly so that we can resolve this issue as soon as possible? Your satisfaction is our priority.
Best regards,
The Famous CBD team
Thank you for your response. We are sorry to hear that you did not receive the 10g offered. Could you please contact us directly so that we can resolve this issue as soon as possible? Your satisfaction is our priority.
Best regards,
The Famous CBD team
S
Rating: 3 out of 5
The flower smells very good. The flower was really dark, it crumbled immediately in the hand.. the flower should have been light green or dark but not brown.. it looked a bit past its prime. Sorry
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G
Rating: 4 out of 5
Satisfied I would like to have more discount
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R
Rating: 2 out of 5
Order of puffs: Out of 6, 3 do not work.
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C
Rating: 3 out of 5
I am happy with the Valentine's offer, however the gelato is not as flavorful as it should be... too bad!
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A
Rating: 4 out of 5
Hello, I have received your product but there is a problem, I paid 133 euros while for 10 grams I was supposed to pay 35 euros, there is a big issue because I paid for only one product, could you please refund me. Thank you.
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T
Rating: 2 out of 5
Too many branches, not enough flowers.
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J
Rating: 2 out of 5
Honestly, I'm not going to scale the order but you gave me 15grs not 30grs. Happy New Year!
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C
Rating: 4 out of 5
I'm just disappointed that the delivery is to a relay point and no longer to your home free of charge as before.
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J
Rating: 4 out of 5
R A S
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C
Rating: 3 out of 5
I appreciate the quality of the products sold, but I deplore the fact that no 0% THC CBD flower is offered, and that no special discount for regular customers is offered.
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Response from Famous CBD
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products.
Unfortunately we don't offer any special discounts, but we do have an annual offer of 30% which you can take advantage of on all your orders with no minimum purchase.
The FAMOUS CBD team
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products.
Unfortunately we don't offer any special discounts, but we do have an annual offer of 30% which you can take advantage of on all your orders with no minimum purchase.
The FAMOUS CBD team
F
Rating: 3 out of 5
Last order of really average quality!!! No gesture concerning the. Loyalty
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Response from Famous CBD
Hello and thank you for your comment.
The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
As for loyalty, we offer you a 30% discount on your order all year round, with no minimum purchase required.
The Famous CBD team
The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
As for loyalty, we offer you a 30% discount on your order all year round, with no minimum purchase required.
The Famous CBD team
L
Rating: 2 out of 5
I bought 100gr of big bud and the grass was not dry so I dried it and in the end 70gr was dry. I wouldn't recommend it again.
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Response from Famous CBD
Hello and thank you for taking the time to post your review.
We're sorry, it's true that some varieties have drier heads than others. Everyone is free to have their own preferences and we can only respect yours, hoping not to disappoint you with your next order.
The Famous CBD team
We're sorry, it's true that some varieties have drier heads than others. Everyone is free to have their own preferences and we can only respect yours, hoping not to disappoint you with your next order.
The Famous CBD team
T
Rating: 3 out of 5
Lower quality trim! I don't think I'll be taking it back.
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Response from Famous CBD
Hello,
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly upon receipt of your order, please write to our customer service department, along with a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The Famous CBD team
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly upon receipt of your order, please write to our customer service department, along with a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The Famous CBD team
T
Rating: 3 out of 5
Hello A little disappointed because the flowers are not dry and many large branches, even huge for some. I've been ordering for a while and I hope this is just a bad step.
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Response from Famous CBD
Hello and thank you for your comment.
We are sorry that our products did not live up to your expectations. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The Famous CBD team
We are sorry that our products did not live up to your expectations. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The Famous CBD team
C
Rating: 2 out of 5
Disappointed because, as a regular customer, the -40% Father's Day promotion was not applied. I order regularly and I think it's a shame not to benefit from general promotions or 'good customer' promotions.
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Response from Famous CBD
Hello and thank you for your comment.
We are sorry to hear that you were unable to take advantage of our Father's Day offer. This offer was valid from June 10th 10:30am to June 11th 10:30am. You placed your order outside the sales period, which is why you did not take advantage of the discount.
You will receive an e-mail and/or SMS as soon as our offers are available, so that you can take advantage of them. In general, our offers are valid for 24 hours.
The Famous CBD team
We are sorry to hear that you were unable to take advantage of our Father's Day offer. This offer was valid from June 10th 10:30am to June 11th 10:30am. You placed your order outside the sales period, which is why you did not take advantage of the discount.
You will receive an e-mail and/or SMS as soon as our offers are available, so that you can take advantage of them. In general, our offers are valid for 24 hours.
The Famous CBD team
F
Rating: 4 out of 5
I would like to find the perfect dosage of the code for anxiety. I have a degenerative neurological disease that makes me suffer. I'm open to any offers you may have. Thanks again
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Response from Famous CBD
Hello,
Thank you for taking the time to post your review.
There are several ways to consume CBD (infusion, vaporization, oil, capsules...).
Each of these ingestion methods can act differently on different people, depending on their gender, weight and metabolism.
That's why we often advise our customers to try different products to get a better idea of what works best for them.
We invite you to get in touch with our customer service team, who will be happy to help you find a variety to suit your needs.
The Famous CBD team
Thank you for taking the time to post your review.
There are several ways to consume CBD (infusion, vaporization, oil, capsules...).
Each of these ingestion methods can act differently on different people, depending on their gender, weight and metabolism.
That's why we often advise our customers to try different products to get a better idea of what works best for them.
We invite you to get in touch with our customer service team, who will be happy to help you find a variety to suit your needs.
The Famous CBD team
E
Rating: 4 out of 5
Delivery fairly fast, a little disappointed with the taste of the afghan probably because I expected something else Otherwise overall nothing to complain about.
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Response from Famous CBD
Hello and thank you for your comment.
As customer satisfaction is our top priority, we are delighted to hear that you are satisfied with our services.
Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store.
Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.
The Famous CBD team
As customer satisfaction is our top priority, we are delighted to hear that you are satisfied with our services.
Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store.
Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.
The Famous CBD team
G
Rating: 4 out of 5
Good taste
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Response from Famous CBD
Hello and thank you for your comment.
We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products.
The Famous CBD team
We do our utmost to always offer quality products to our customers and we are delighted to hear that you appreciate our products.
The Famous CBD team
B
Rating: 4 out of 5
It's still a little too expensive for my budget, but overall, there's nothing wrong with the order or delivery; it's serious.
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Response from Famous CBD
Hello and thank you for taking the time to post your review.
We apply an annual offer of 30% which you can benefit from on all your orders with no minimum purchase. What's more, we regularly offer special deals, as we did a few days ago for Valentine's Day.
But we're happy to know that you're satisfied with our services.
The Famous CBD team
We apply an annual offer of 30% which you can benefit from on all your orders with no minimum purchase. What's more, we regularly offer special deals, as we did a few days ago for Valentine's Day.
But we're happy to know that you're satisfied with our services.
The Famous CBD team
N
Rating: 2 out of 5
I ordered 25gr and received 10 gr of tiny heads, it was almost trim... Second time this has happened to me
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Response from Famous CBD
Hello and thank you for your comment.
The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma.
However, it is true that some varieties have smaller buds than others. Everyone is free to have their own preferences and we can only respect yours, hoping not to disappoint you with your next order.
If you notice an anomaly on receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
The Famous CBD team
The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma.
However, it is true that some varieties have smaller buds than others. Everyone is free to have their own preferences and we can only respect yours, hoping not to disappoint you with your next order.
If you notice an anomaly on receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
The Famous CBD team
M
Rating: 3 out of 5
Ineffective on me, I continue anyway, but I do not lose hope thank you
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Response from Famous CBD
Hello, thank you for taking the time to post your review and we're sorry that the products you received did not give you complete satisfaction.
There are several ways to consume CBD (infusion, vaporization, oil, capsules...).
Each of these ingestion methods can act differently depending on the person, their sex, weight and metabolism.
That's why we often advise our customers to try different products to get a better idea of what works best for them.
We have had feedback from customers for whom CBD has been a real relief in managing their various ailments.
The Famous CBD team
There are several ways to consume CBD (infusion, vaporization, oil, capsules...).
Each of these ingestion methods can act differently depending on the person, their sex, weight and metabolism.
That's why we often advise our customers to try different products to get a better idea of what works best for them.
We have had feedback from customers for whom CBD has been a real relief in managing their various ailments.
The Famous CBD team
S
Rating: 4 out of 5
Good quality and fast delivery
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Response from Famous CBD
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The Famous CBD team
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The Famous CBD team
B
Rating: 4 out of 5
Quality assured, fast delivery, I highly recommend!!!!
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Response from Famous CBD
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The Famous CBD team
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services.
The Famous CBD team
I
Rating: 4 out of 5
The effect and taste are perfect (orange bud and Ringo Gift). However, there are a lot of branches in the flowers.
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Response from Famous CBD
Hello and thank you for your comment. You should know that all varieties are made up of branches, which is why we put a few extra grams in each pouch to compensate for this. In fact, it's perfectly normal to find branches in your pouches because it's thanks to the branches that the buds (buds) stay whole. The Famous CBD team
L
Rating: 4 out of 5
very good product, acceptable price, safe delivery
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Response from Famous CBD
Hello and thank you for taking the time to share your opinion with us. We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products and services. The Famous CBD team
S
Rating: 3 out of 5
5 stars for customer service and product quality, 1 star for prices. So 3 stars on average. I had finally found a variety that suited me perfectly at a low price, but the price suddenly went up by almost 90%. The response from customer service was "the old price was wrong and we've just realized it". Okay. To my great regret, I'm changing site, the prices are too high even with the 30% discount.
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Response from Famous CBD
Hello and thank you for your comment. We are sorry to hear that your last order did not live up to your expectations and are delighted that our customer service was able to provide you with a solution. The Famous CBD team
D
Rating: 3 out of 5
Error in the order Complaint not followed up Radio silence After proving my good faith, thank you for taking note and making the promised commercial gesture. Sorry for getting a bit carried away.
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Response from Famous CBD
Hello and thank you for your comment. You contacted our customer service department to inform them that you had not received the product you ordered. The latter replied on 09.10.2023, asking you for a photo of the products received so that the claims department could process your request. Without a reply from you, your claim could not be processed. The claims department requires a photo of the products. We invite you to send them a photo of the products so that they can provide you with a solution. The Famous CBD team
D
Rating: 4 out of 5
I sleep better, with fewer cravings for toxic substances and no more chemical drugs?
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Response from Famous CBD
Hello and thank you for your positive comment. We are delighted to hear that our products are providing the benefits you were looking for. Thank you for sharing your experience with us. The Famous CBD team
S
Rating: 4 out of 5
good price lots of choice
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Response from Famous CBD
Hello and thank you for your comment. We are delighted to hear that you like our products and their prices. We are constantly working to offer you exceptional product quality at an attractive price. The Famous CBD team
D
Rating: 4 out of 5
Everything is well packaged, only downside. The flower heads are tiny and therefore too much waste (branches). Shame to pay half the weight are small branches. Really annoying!
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Response from Famous CBD
Hello and thank you for your comment. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team