Famous CBD excels in product quality and consistency, with many customers highlighting the excellent value for money that their offerings provide. The fast and discreet delivery service is frequently praised, with numerous reviews noting timely arrivals and careful packaging that ensures the products reach customers in good condition. Customers express appreciation for the responsive customer service, particularly when they have had inquiries or needed assistance, which adds to a positive overall shopping experience.
The shipping took much too long and unfortunately did not have the effect expected.
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Laurent V.
Rating: 3 out of 5
following a purchase from 27/06/2025
Usually I receive quite quickly, the last order arrived a week after I ordered. Otherwise, nothing to say about the quality
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Response from Famous CBD
Hello Laurent, we thank you for your feedback and are sorry to learn that your last order took longer to arrive than usual. We strive to ensure fast delivery and your comment will help us improve our service. We are glad that you appreciate the quality of our products and hope to fully satisfy you with your next order.
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Sevre N.
Rating: 3 out of 5
following a purchase from 31/03/2025
The flower smells very good. The flower was really dark, it crumbled immediately in the hand.. the flower should have been light green or dark but not brown.. it looked a bit past its prime. Sorry
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Cazemajou O.
Rating: 3 out of 5
following a purchase from 16/02/2025
I am happy with the Valentine's offer, however the gelato is not as flavorful as it should be... too bad!
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Carole N.
Rating: 3 out of 5
following a purchase from 02/09/2024
I appreciate the quality of the products sold, but I deplore the fact that no 0% THC CBD flower is offered, and that no special discount for regular customers is offered.
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Response from Famous CBD
Hello and thank you for taking the time to share your opinion with us.
We work in complete transparency with our customers and are delighted to hear that you are satisfied with our products.
Unfortunately we don't offer any special discounts, but we do have an annual offer of 30% which you can take advantage of on all your orders with no minimum purchase.
The FAMOUS CBD team
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FRANC B.
Rating: 3 out of 5
following a purchase from 22/07/2024
Last order of really average quality!!! No gesture concerning the. Loyalty
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Response from Famous CBD
Hello and thank you for your comment.
The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma. These variations in no way affect the main characteristics of the flower.
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
As for loyalty, we offer you a 30% discount on your order all year round, with no minimum purchase required.
The Famous CBD team
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tony D.
Rating: 3 out of 5
following a purchase from 20/07/2024
Lower quality trim! I don't think I'll be taking it back.
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Response from Famous CBD
Hello,
Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly upon receipt of your order, please write to our customer service department, along with a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The Famous CBD team
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Tomy R.
Rating: 3 out of 5
following a purchase from 05/07/2024
Hello A little disappointed because the flowers are not dry and many large branches, even huge for some. I've been ordering for a while and I hope this is just a bad step.
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Response from Famous CBD
Hello and thank you for your comment.
We are sorry that our products did not live up to your expectations. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products.
If you notice an anomaly on receipt of your order, please write to our customer service department, enclosing a photo of the product received. Our customer service team is always on hand to answer any queries you may have.
The Famous CBD team
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Marylène K.
Rating: 3 out of 5
following a purchase from 10/02/2024
Ineffective on me, I continue anyway, but I do not lose hope thank you
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Response from Famous CBD
Hello, thank you for taking the time to post your review and we're sorry that the products you received did not give you complete satisfaction.
There are several ways to consume CBD (infusion, vaporization, oil, capsules...).
Each of these ingestion methods can act differently depending on the person, their sex, weight and metabolism.
That's why we often advise our customers to try different products to get a better idea of what works best for them.
We have had feedback from customers for whom CBD has been a real relief in managing their various ailments.
The Famous CBD team
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So
Rating: 3 out of 5
5 stars for customer service and product quality, 1 star for prices. So 3 stars on average. I had finally found a variety that suited me perfectly at a low price, but the price suddenly went up by almost 90%. The response from customer service was "the old price was wrong and we've just realized it". Okay. To my great regret, I'm changing site, the prices are too high even with the 30% discount.
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Response from Famous CBD
Hello and thank you for your comment. We are sorry to hear that your last order did not live up to your expectations and are delighted that our customer service was able to provide you with a solution. The Famous CBD team
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Didier P.
Rating: 3 out of 5
Error in the order Complaint not followed up Radio silence After proving my good faith, thank you for taking note and making the promised commercial gesture. Sorry for getting a bit carried away.
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Response from Famous CBD
Hello and thank you for your comment. You contacted our customer service department to inform them that you had not received the product you ordered. The latter replied on 09.10.2023, asking you for a photo of the products received so that the claims department could process your request. Without a reply from you, your claim could not be processed. The claims department requires a photo of the products. We invite you to send them a photo of the products so that they can provide you with a solution. The Famous CBD team
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André
Rating: 3 out of 5
I'm very disappointed because the quality of the trim has dropped with each order over the last two years. I had a bag full of seeds, then twice I had only powder in my bag, and now in my last order I have branches cut into very small pieces full my bag. There are little heads on these branches, but I've never seen so many branches in the middle of the heads. If this keeps up, I'll have to find another supplier for my cbd.
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Response from Famous CBD
Hello and thank you for your comment. Trim comes from all the residues of the cutting of CBD cannabis flowers, just after harvesting and drying. It comes in the form of a powder containing leaves and pistils, but above all small buds concentrated in terpenes and CBD. It differs from CBD flowers in appearance and composition. But the aromas, taste and therapeutic properties of CBD are preserved in the blend. However, if you encounter a problem when receiving your order, we invite you to contact our customer service department with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous CBD team
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Monsieur G.
Rating: 3 out of 5
I order CBD oil from the same brand as the pills I bought before. When I received the package, I realized that it was CBD BROAD SPECTRUM! oil, whereas the pills were FULL SPECTRUM. As a result, even with a 50% discount, it's just as expensive as in the store next door, and in Full Spectrum. In short, a real rip-off, because nowhere is it clearly specified. If you say you sell CBD oil, Full Spectrum is much better: you can't feel the thc, which is almost nil, but you can feel something!
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Response from Famous CBD
Hello and thank you for your comment. On the label of our oils, it is clearly specified that they are Broad spectrum oils. This is indicated in the name of the product as well as in its description. So there is no scam, since we offer both Broad Spectrum and Full Spectrum oils. If you wanted full spectrum oil, you'd have to choose the corresponding oil. What's more, our oils are THC-free, so it's perfectly normal for you not to smell it. The 321 CBD team
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Elisabeth S.
Rating: 3 out of 5
Disappointed with 1 of the varieties where I only got head waste. Big disappointment. But it can happen. It's the first time it's happened to me.
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Response from Famous CBD
Hello and thank you for taking the time to post your review. Thank you for letting us know about your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice an anomaly upon receipt of your parcel, please write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter upon receipt of your order. The Famous CBD team
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client
Rating: 3 out of 5
filtered and often misleading comments, a little pompous and just salesmen, but I still recommend the site for the quality of the products.
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Response from Famous CBD
Hello and thank you for your comment. The comments on Trustpilot are not filtered and reveal the objective opinions of our customers, who do not hesitate to leave negative comments when they are dissatisfied and positive comments when they are satisfied. We would like to thank you for your opinion on the quality of our products. It's important for us to offer you the best quality products possible. The Famous CBD team
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BOUREZ I.
Rating: 3 out of 5
Usually very satisfied with my orders from Famous CBD, this time I'm disappointed. My Purple Haze is all black, very crumbly, and has a bitter taste.
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Response from Famous CBD
Hello, Thank you for your comment. Depending on production and seasons, the purple haze variety can be purple or green. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. We invite you to send a photo of the product received to our after-sales service via the "Contact us" section of our website. As customer satisfaction is our priority, we thank you for informing us of your dissatisfaction. The 321CBD team
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Romain
Rating: 3 out of 5
A rather decent effect, but the taste and especially the smell are not to my liking, with the presence of a few seeds...
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Response from Famous CBD
Hello, The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the next. As customer satisfaction is our top priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, along with a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous-cbd team
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Élodie L.
Rating: 3 out of 5
It's a shame that the last trim control is a little too dry, with a few branches.
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Response from Famous CBD
Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements.
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Juliette
Rating: 3 out of 5
I ordered the Gelato in 20gr The taste and relaxing effects were well present however I am surprised by the smallness of the heads whereas one takes this grammage precisely to have beautiful heads and moreover they were really very very dry And then no small word nor of attentions (sheets, 1gr of discovery, candies, images) like on other sites what is not too commercial unfortunately. However, the product wasn't bad.
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Response from Famous CBD
Thank you for your return. In the event of an anomaly upon receipt of your order, please contact our customer service department, who will be happy to help you resolve any dispute. Our online boutique offers a 30% discount all year round. The Famous CBD team.
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Invité
Rating: 3 out of 5
I am used to ordering, but on my last order the quantity was not respected! So disappointed!
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Response from Famous CBD
If there has been a mistake in the weight, we're sorry, it can sometimes happen, but if it does, we're always ready to rectify it. We invite you to send a photo with the correct weight to our customer service department, who will deal with your request as soon as possible.
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GéraldinePB
Rating: 3 out of 5
Perfect delivery but lots of branches
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Response from Famous CBD
We thank you for your comment and invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.
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Nora
Rating: 3 out of 5
Moderately satisfied, I don't like the smell and it's not easy to crumble. I won't buy it again.
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Response from Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The Famous CBD team
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Julie S.
Rating: 3 out of 5
I've always been quite satisfied with your store until my last order which was 50% off but full of branches so I'm not very happy with my last purchase. Best regards.
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Response from Famous CBD
Thank you for your feedback. All varieties are made up of branches, which is why we put a few extra grams in each pouch to compensate for this. In fact, it's quite normal to find branches in your pouches, as it's thanks to the branches that the buds (heads) stay whole. We invite you to write to our customer service department if you notice any anomaly on receipt of your parcel, together with a photo of the product received. Our customer service team is always available to help with any anomalies you may encounter on receipt of your order. The Famous CBD team
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béatrice D.
Rating: 3 out of 5
I still haven't received my July 2022 order.
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Response from Famous CBD
We apologize for this inconvenience. Due to the bank holiday on Thursday, July 14, followed by the weekend, some parcels may have been slightly delayed by the sorting center. We have just checked your colissimo tracking. We are delighted to note that your parcel is stipulated as delivered on 20.07.2022. Should you encounter any problems with the delivery of your parcel, please contact our customer service team, who will be happy to help. The Famous CBD team.
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Sandrine M.
Rating: 3 out of 5
Really a lot of pollen and crumbs no flowers
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Response from Famous CBD
Thank you for your feedback. Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. Trim comes from the residue left after cutting CBD cannabis flowers, just after harvesting and drying. It comes in the form of a powder containing leaves and pistils, but above all small buds concentrated in terpenes and CBD. It differs from CBD flowers in appearance and composition. But the aromas, taste and therapeutic properties of CBD are preserved in the blend. The Famous CBD team. :)
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Tots
Rating: 3 out of 5
Good taste but not too much feel
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Response from Famous CBD
We're sorry the variety didn't live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together.
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Monsieur C.
Rating: 3 out of 5
Not always at the top review the quality same variety ordered but never the same at the reception too bad because delivery at the top
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Response from Famous CBD
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch may differ slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. The Famous CBD team
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Yannick B.
Rating: 3 out of 5
Very satisfied at first but too many seeds in the last orders I sent an email to clarify but no return.
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Response from Famous CBD
Thank you for your feedback! We are sorry to hear that your experience with us did not live up to your expectations. On your customer file, our customer service unfortunately did not receive your quality complaint. We would like to rectify the situation, and our customer service team will contact you to resolve the issue. Our customer service is always available for any anomalies encountered during the reception of your order. Yours sincerely, The Famous CBD team.
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Matthieu C.
Rating: 3 out of 5
The first order of flowers was very good but the next two had an old taste and no smell,very unpleasant to smoke.
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Response from Famous CBD
Thank you for your feedback. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. As these are natural products, each batch may differ slightly in appearance and fragrance from the next. As customer satisfaction is our priority, we would like to thank you for informing us of your dissatisfaction. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any problems you may encounter when receiving your order. Sincerely, the Famous CBD team.
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Greg L.
Rating: 3 out of 5
After buying the purple haze and the amesia haze I found that the quantity was right but the quality was average. The flowers were too dry, so there was less flavor, but the attractive price meant I had a good time anyway!
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Jerome D.
Rating: 3 out of 5
I've just ordered without looking at the reviews first. I'm worried, we'll see as soon as I receive my goods, I'll write a review after I've received and tasted them.
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Baki B.
Rating: 3 out of 5
I have just placed an order and paid 68.25 euros and there is no order registered in my order history. The payment has been validated... I left a message and will change this note if I'm contacted again, but it's still not very reassuring for a first order. Site to flee if I do not get back from customer service! Edit of 22/03 at 15H For the moment I confirm that this site is not serious. Despite my message I haven't heard back, and the customer service number is bogus. I think I'll sit on my 68.25 euros that have been debited from my account, I'll keep you informed of the rest ... Edit du 30/03 I got a reply by e-mail on 22/03 at 16H24. I was told that the withdrawal would not be made. I was indeed not debited. I have raised the score to 3, I will place an order tomorrow and if the order goes well I will raise the score to 5. Thank you for your reply, but it's very difficult to get them on the phone. More soon,
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Lucie
Rating: 3 out of 5
I made a first order on the site, everything went very well, very good quality and super fast delivery. I tried to place another order but when I tried to validate the payment the basket didn't validate ... I tried a second time and validated the payment and again I came back to the basket, no order validated, I'd like to know if I'm going to be debited anyway ... I'll wait and see if I'm debited on my account ... I sent an email to customer service, I hope they'll reply quickly because well ... I really hope it gets sorted out because frankly I wasn't disappointed the first time...
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Geoffroy
Rating: 3 out of 5
I always order the same variety but the quality is different each time, not always the same density, not the same drying, sometimes seeded, other times not, sometimes fat and fragrant, other times not, lack of regularity.
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Al3x 3.
Rating: 3 out of 5
After several orders, I find that for the correct weed there is only amnesia and purple. The jack herrer is not good, an extract that stings the throat. As for blue dream, it's more commonly known as m*rde, mini buds of less than 1 cm with seeds and the smell and taste of barbecue that go with it. They can clear themselves of this by saying that it's not made for smoking, but business sense would dictate that you also take this type of consumer seriously. The term "we have specified that this is not a product for smoking" is a mandatory term and not a defensible argument after selling dried flowering weed.
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Louis G.
Rating: 3 out of 5
I thought I had been scammed because 1colis in Chronopost that but 10jrs even with the covid19 was impossible for me, because I placed other orders in Chronopost and I received them in 24hrs, but the fact is that it comes from Strasbourg and the package certainly lost by the post office (Strasbourg) remained 8jrs in their premises!In the meantime, if Famouscbd had answered the phone or at least the emails, I wouldn't have lost my cool, I was the one who had to do all the research and phone calls to Chronopost, because the site was totally crazy!But I wanted to rectify my previous message because they didn't rip me off, I did receive my order and the product is of good quality, but I'm too afraid to recommend them, I've had too bad an experience if only they'd replied to my emails, we wouldn't be here now and they'd have counted me among their best customers! And from now on I'll look at the trustpilot site before placing an order anywhere! Pacé é saluté a tuti.....
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Inspecteur D.
Rating: 3 out of 5
Change 1st message and score from 1.to 3.-2 for lack of customer service. I was frightened because the 1st account created when I ordered no longer existed. I recreated one and left an unanswered message. I wanted to let them know that this new account had been created in connection with my order. I ordered on Tuesday and received it today in two airtight bags. Amnesia and purple. The scent is pleasant and different. So I wouldn't say they're the same product obviously. The purple is not violet, but it's rare to get purple as in the photo, unless you go to the Netherlands with thc... Remember, you don't buy grass with thc. Thanks to famous in spite of everything who did the job and to be sure, I'm not a member of famous. Best regards.
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anthony
Rating: 3 out of 5
top delivery, fast and well packaged. inexpensive first order: 2 varieties ordered in small quantities. the two varieties are quite distinct, with beautiful large flowers with a strong smell and a specific appearance for each. lots of visible trichomes. On the other hand, I was disappointed by my second order, about 20g of 3 varieties purchased (which represents a certain sum): only small "heads", with very few trichomes and a very modest smell. the 3 varieties are almost identical, including purple haze, which is not at all similar to the photo on the site. a pity. the relaxation effect is still there, but the "gustatory" interest is poor. something to watch out for: they didn't publish my mixed review on their site, even though they validated positive reviews posted after mine.
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