/10
★★★★☆
based on 1099 reviews published
★★★★☆
based on 1099 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Delivered out of time (understandable at this time) I took 5 different varieties but the 5 bags are identical (appearance, smell, taste)...??? Appearance, lack of manicure... Smell, therefore it smells green... Taste, far from the varieties offered.... Beautiful photos on the site but not in agreement with what I received... What's more, I ordered a bit of resin but it's not in the parcel? Hoping to receive it soon with a little compensation for the lack of seriousness ..!!!!! I also hope and especially to have explanations from customer service ...!!!! Because if they have difficulties following the coronavirus that they say it honestly instead of taking consumers for c .... !!!
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2
/5
★★☆☆☆
Order received after a week (which is understandable at the moment) but 1 of the 3 items ordered was missing. I was charged the full amount of the order, but it was impossible to contact them by phone (answering machine full) and there was no answer to the messages. The quality of the 2 products delivered is not up to my expectations or what I've had on other sites. While the prices are attractive, the quality is not.
Adrien
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2
/5
★★☆☆☆
No response from customer service by email unreachable by phone i published an unfavorable review on their site 1 month ago following an order collected very quickly but there were only micro heads and 30% crumbs, it has still not been validated and does not appear ... however the favorable reviews are published ... i placed another order on march 16th, it's now the 19th and i still haven't received anything, according to chronoposte the parcel still hasn't been delivered even though it's supposed to be delivered in 24 hours, so i'm very disappointed and frustrated that no one can answer my question, i've added a review 9 hours after the first one: that's it, my parcel has been taken care of by chronopost, so i should receive it tomorrow, friday 20th march, so they do send orders, but customer service is non-existent... dommage je vous dit demain la qualité à réception du colis avis suite colis recu le 20 mars donc du coté de chronopost c'est tres bien bonne qualité cette fois le gout est la effet d'une tisane, c'est du cbd et pas du thc;;; dommage que le service client ne donne aucune réponse
Milley
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