Customer reviews of Famous CBD

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8,6 /10
Overall rating: 8,6 out of 10
Based on 1 181 published reviews

Summary of reviews

Famous CBD excels in product quality and consistency, with many customers highlighting the excellent value for money that their offerings provide. The fast and discreet delivery service is frequently praised, with numerous reviews noting timely arrivals and careful packaging that ensures the products reach customers in good condition. Customers express appreciation for the responsive customer service, particularly when they have had inquiries or needed assistance, which adds to a positive overall shopping experience.

2 star reviews

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F
FRANC B.
Rating: 2 out of 5
following a purchase from 29/12/2025
I have been ordering for several years ...and my last 3 orders are nothing like what I usually received ( trim )!!! A powder of leaves that is not aromatic and neutral
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Gwendoline T.
Rating: 2 out of 5
following a purchase from 30/08/2025
I did not receive the correct product. I contacted the site by message but received no response. The phone number also received no response.
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Response from Famous CBD
the person from customer service was on summer vacation
K
Khadraoui Z.
Rating: 2 out of 5
following a purchase from 06/05/2025
I was promised 10g as a gift and I did not receive it in addition to the order, even though I had the confirmation.
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Response from Famous CBD
Hello Khadraoui,

Thank you for your response. We are sorry to hear that you did not receive the 10g offered. Could you please contact us directly so that we can resolve this issue as soon as possible? Your satisfaction is our priority.

Best regards,
The Famous CBD team
R
Rodolphe P.
Rating: 2 out of 5
following a purchase from 16/02/2025
Order of puffs: Out of 6, 3 do not work.
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Tyla M.
Rating: 2 out of 5
following a purchase from 31/01/2025
Too many branches, not enough flowers.
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Juan G.
Rating: 2 out of 5
following a purchase from 20/12/2024
Honestly, I'm not going to scale the order but you gave me 15grs not 30grs. Happy New Year!
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Lionel G.
Rating: 2 out of 5
following a purchase from 23/07/2024
I bought 100gr of big bud and the grass was not dry so I dried it and in the end 70gr was dry. I wouldn't recommend it again.
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Response from Famous CBD
Hello and thank you for taking the time to post your review.

We're sorry, it's true that some varieties have drier heads than others. Everyone is free to have their own preferences and we can only respect yours, hoping not to disappoint you with your next order.

The Famous CBD team
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Carole N.
Rating: 2 out of 5
following a purchase from 13/06/2024
Disappointed because, as a regular customer, the -40% Father's Day promotion was not applied. I order regularly and I think it's a shame not to benefit from general promotions or 'good customer' promotions.
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Response from Famous CBD
Hello and thank you for your comment.

We are sorry to hear that you were unable to take advantage of our Father's Day offer. This offer was valid from June 10th 10:30am to June 11th 10:30am. You placed your order outside the sales period, which is why you did not take advantage of the discount.

You will receive an e-mail and/or SMS as soon as our offers are available, so that you can take advantage of them. In general, our offers are valid for 24 hours.

The Famous CBD team
N
Nicolas L.
Rating: 2 out of 5
following a purchase from 14/02/2024
I ordered 25gr and received 10 gr of tiny heads, it was almost trim... Second time this has happened to me
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Response from Famous CBD
Hello and thank you for your comment.

The products offered on our online site are 100% natural and grown without additives, which sometimes entails a risk of possible variations in terms of appearance, fragrance and aroma.
However, it is true that some varieties have smaller buds than others. Everyone is free to have their own preferences and we can only respect yours, hoping not to disappoint you with your next order.

If you notice an anomaly on receipt of your parcel, we invite you to write to our customer service department, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order.

The Famous CBD team
M
maxime R.
Rating: 2 out of 5
10% more expensive than before on specials. Sinon trop sèche pas de goût 6 éme commande cher vous jamais dessus est la paf c'est le drame
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Response from Famous CBD
Hello and thank you for your comment. When we propose offers on our site, they offer you a -40% discount on your entire basket with no minimum purchase. Thank you for informing us of your dissatisfaction. Customer satisfaction is our priority, and we are constantly striving to improve the quality of our products. If you notice any anomaly upon receipt of your parcel, please write to our customer service department, along with a photo of the product received. Our customer service team is always on hand to deal with any anomalies you may encounter on receipt of your order. The Famous CBD team
J
Jean
Rating: 2 out of 5
2 stars for product quality and catalog diversity, BUT the last 2 deliveries didn't pass the precision scale test, i.e. are under the 25g mark. Budda Zen at 24.32g, Gorilla Queen at 24.07g, and Blue Dream at 23.49g. The basis of confidence in such expensive products (4600 /kg...) is respecting the grammage as closely as possible. I'd urge quality control or bagging operators to be more vigilant in this area, as I've missed out on a total of nearly 6g for my last 2 orders...
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Response from Famous CBD
Hello, We're sorry to hear that your experience with us did not live up to your expectations. We would like to rectify the situation, so we will be contacting you to resolve this issue. The Famous-cbd team
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Thierry C.
Rating: 2 out of 5
Three powdered supplements for the two packs.
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Response from Famous CBD
Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. However, as indicated on the description of the product you purchased, TRIM is made up of crumbs from different varieties of CBD flower. If you notice any anomaly, please contact our after-sales service with a photo of the product you have received.
D
Diana P.
Rating: 2 out of 5
Delivery, good, good taste, no effects.
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Response from Famous CBD
We are sorry to hear that your experience with us did not live up to your expectations. We're sorry the variety didn't live up to your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer different types of CBD products in our online store. Our products are all natural and vary in texture, aroma, appearance and moisture. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The Famous CBD team
B
Benjamin F.
Rating: 2 out of 5
Satisfied with the delivery time and price, but really disappointed by the quality of the trim I ordered. It's really dust, and the taste and smell of the product are not really satisfactory (compared to other trim from competitors).
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Response from Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the Quality Department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. The Famous CBD team
S
So' B.
Rating: 2 out of 5
I'm sorry I ordered so much for the first time, as I only had 10g left. But I was pretty sure of the CBD purple product I'd already bought in the store but from another brand. The earthy, slightly damp taste didn't appeal to me. The purplish flowers were grey compared to other, much better packaged products. I didn't like the effects of the product, which is supposed to be 20% normally perceptible, but here ===> FLOP!!! Imperceptible, almost unpleasant for me. This herb didn't do me any good at all without going into details. Better a 0.02% well done than a 20% perhaps badly conditioned...! So I understood the 10g to sell... I won't buy again. Too bad the reviews really encouraged me to buy but no reviews since 2021 apart from one satisfied review in 2022.
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Response from Famous CBD
Thank you for your comment. The products offered on our online site are 100% natural and grown without additives. The taste and appearance of the flower may vary from one order to another, depending on the season and production. This is due in particular to the climate. Being natural products, each batch differs slightly in appearance and fragrance from the other. Customer satisfaction being our priority, we thank you for having informed us of your dissatisfaction. We are sorry that the variety did not live up to your expectations. Tastes are known to vary from person to person, which is why we offer different types of CBD products in our online store. We invite you to get in touch with our customer service team, who will be happy to be available to find a variety to suit your criteria, or perhaps work out a suitable solution together. The Famous CBD team.
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MELINA K.
Rating: 2 out of 5
I received 10 grs instead of the 25grs ordered... I will contact them... I think it's a mistake...because until now I had nothing to say. Sincerely
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Response from Famous CBD
We thank you for your feedback and apologize for the inconvenience. It's probably human error. Please contact our customer service department with a photo of the product you have received. Our customer service team is always on hand to help you with any discrepancies you may encounter when receiving your order. The Famous CBD team.
L
Leone
Rating: 2 out of 5
I expected much better, I prefer to buy from your competitors who already have plenty of varieties and offer samples to test. I'm also disappointed with the quality of the cbd :/
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Response from Famous CBD
Thank you for your feedback. We are sorry to hear that you had a disappointing experience, and we are truly grateful that you brought this matter to our attention. We regret that the varieties did not meet your expectations. Tastes as well as effects are known to vary from person to person, which is why we offer various types of CBD products in our online store. We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. The Famous CBD team
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Élodie L.
Rating: 2 out of 5
At first I was satisfied with my orders but for some time now there's at least 5g of branch in my bag with each order if not more. There's a good chance I'll be switching to another site.
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Response from Famous CBD
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements. This enables us to improve and prosper. For the Trim variety, we are adding a few extra grams to compensate for this inconvenience. We invite you to write to our customer service department if you notice any anomaly upon receipt of your parcel, accompanied by a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. The Famous CBD team.
C
Client
Rating: 2 out of 5
The quality is not bad. But the delivery time is too long. Allow a week to receive your order instead of the advertised 24/48 hours.
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Response from Famous CBD
Thank you for taking the time to share your opinion. We thank you for your confidence. For all orders placed before 2 p.m. Monday to Friday, we ship the same day and deliver within 48 hours (except for postal delays beyond our control). Delivery in 48H is effective from the moment your order has the status shipped. The Famous CBD team. :)
J
JEAN-PHILIPPE N.
Rating: 2 out of 5
Fast delivery but contents in crumbs
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Response from Famous CBD
We are sorry to hear that your experience with us was not up to your expectations. We understand that you ordered the Trim variety. TRIM consists of crumbs from different varieties of CBD flower. It is obtained after various stages of manipulation. That said, we offer you a TRIM of top-quality CBD flowers that has been grown and preserved in excellent conditions. As customer satisfaction is our top priority, we thank you for informing us of your dissatisfaction.
V
Val
Rating: 2 out of 5
Too many branches. Disappointed because not bad weed
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Response from Famous CBD
Thank you for your feedback. Please note that all our varieties are made up of branches, which is why we put a few extra grams in each pouch to compensate for this. In fact, it's quite normal to find branches in your pouches, as it's thanks to the branches that the buds (heads) stay whole. We invite you to write to our customer service department if you notice any anomaly on receipt of your parcel, together with a photo of the product received. Our customer service team is always available to help with any anomalies you may encounter on receipt of your order. The Famous CBD team.
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Kåwan D.
Rating: 2 out of 5
I just ordered without reading the comments on this page. Maybe a mistake. Anyway, I'm waiting for this order and if it arrives...
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Arnaud
Rating: 2 out of 5
Fans of gambling and CBD cannabis, Famous CBD is for you! After 4 orders, that is to say 85gr and 7 varieties (Skunk XL, White Widow, Sour Diesel, Blue Dream, OG Kush, Purple Haze, Royal Gorilla) I notice that sometimes the quality is with the appointment, good savour, flowers of beautiful gauge, perfect drying and manicure, and sometimes for the same variety one finds oneself with very small flowers, with the perfume of chlorophyll, badly dried and badly manicured (branches and large sheets)!!! Big disappointment for the irregular quality of the product! Fortunately, the prices and speed of shipment help to make up for it...!!! Quality control needs to be reviewed !
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Miro
Rating: 2 out of 5
Customer service with a bogus number that doesn't work... badly curated flowers, very small and very dark, mediocre quality apart from the taste, I don't recommend it at all! I found another much more interesting site
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Pat
Rating: 2 out of 5
So far, very satisfied with the quality and service, but very disappointed when I ordered the Trim, supposedly small heads, but in reality it's powder, impossible to consume. I'd like to point out that I wanted to leave a comment on the site, but it was never validated because of my negative comment. Famous Cbd only retains positive comments, a rather easy method, I regret. I don't recommend it for the moment, I'm waiting to see if my comment will be published. It's a shame to act like this, I'm addressing the site and be correct with your customers. It's the least I can do.
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Client
Rating: 2 out of 5
Quality of products received bcp of crumbs very rarely beautiful heads. A few people from my association have ordered and the same. However delivery ok and price attract domage
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Mokless M.
Rating: 2 out of 5
Disgraceful I order 10 g of CBD I receive that 5 grams is saying the 2 ème parcel and left since 15/05 and still nothing and no follow-up when I contact Chronopost it leaves me blas blas yen has ras the buttocks
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bibi D.
Rating: 2 out of 5
Order arrived in a week (which is understandable given our current health situation). The quantity was good, but the quality was not: 3 different varieties that all tasted AND smelled the same (did he take me for a pigeon?). What's more, the flowers dried far too quickly and were of low taste quality. And what about customer service? Overworked messaging service, unanswered e-mails... In short, the prices are low, but so is everything else. Disappointed, I'm going back to my usual seller and invite you to turn to suppliers other than Famous!
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???
Rating: 2 out of 5
Delivered out of time (understandable at this time) I took 5 different varieties but the 5 bags are identical (appearance, smell, taste)...??? Appearance, lack of manicure... Smell, therefore it smells green... Taste, far from the varieties offered.... Beautiful photos on the site but not in agreement with what I received... What's more, I ordered a bit of resin but it's not in the parcel? Hoping to receive it soon with a little compensation for the lack of seriousness ..!!!!! I also hope and especially to have explanations from customer service ...!!!! Because if they have difficulties following the coronavirus that they say it honestly instead of taking consumers for c .... !!!
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Adrien
Rating: 2 out of 5
Order received after a week (which is understandable at the moment) but 1 of the 3 items ordered was missing. I was charged the full amount of the order, but it was impossible to contact them by phone (answering machine full) and there was no answer to the messages. The quality of the 2 products delivered is not up to my expectations or what I've had on other sites. While the prices are attractive, the quality is not.
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milley
Rating: 2 out of 5
no response from customer service by email unreachable by phone i published an unfavorable review on their site 1 month ago following an order collected very quickly but there were only micro heads and 30% crumbs, it has still not been validated and does not appear ... however the favorable reviews are published ... i placed another order on march 16th, it's now the 19th and i still haven't received anything, according to chronoposte the parcel still hasn't been delivered even though it's supposed to be delivered in 24 hours, so i'm very disappointed and frustrated that no one can answer my question, i've added a review 9 hours after the first one: that's it, my parcel has been taken care of by chronopost, so i should receive it tomorrow, friday 20th march, so they do send orders, but customer service is non-existent... dommage je vous dit demain la qualité à réception du colis avis suite colis recu le 20 mars donc du coté de chronopost c'est tres bien bonne qualité cette fois le gout est la effet d'une tisane, c'est du cbd et pas du thc;;; dommage que le service client ne donne aucune réponse
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