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D
Rating: 5 out of 5
Excellent service! My fork and shock absorber came back like new! You can confidently entrust your parts to them ;)
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Customer reviews of FAST SUSPENSION
Trust Attestation
9,9
/10
Overall rating: 9,9 out of 10
Based on 367 published reviews
Summary of reviews
FAST SUSPENSION earns praise for fast, reliable delivery and order handling, with many reviews noting quick shipping, prompt order tracking, and on-time arrivals across multiple countries. Customers highlight responsive, knowledgeable advice and personalized support from the team, including clear technical guidance and assistance with selecting shocks and maintenance parts. The store is repeatedly described as professional and trustworthy, with high-quality products, neat packaging, and effective after-sales help that enhances riding performance and confidence. Overall, customers value the combination of efficient logistics, expert guidance, and reliable product quality that supports ongoing bike maintenance and upgrades.
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.
Rating: 5 out of 5
The appointment-based maintenance ordering system is great, the work is generally correct with few returns, and the call before intervention if there is contact on marked wear is also good.
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M
Rating: 5 out of 5
Nothing to report, quick, clear, all steps are notified by email, from reception to shipping.
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J
Rating: 5 out of 5
The work and service are perfect, thank you very much.
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B
Rating: 5 out of 5
Top notch
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Y
Rating: 5 out of 5
Hello, fork super adjusted, took into account the small remarks compared to the previous revision
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B
Rating: 5 out of 5
Very satisfactory service
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J
Rating: 5 out of 5
Fenix maintenance completed one day early with a commercial gesture included. Quick return to ride over the weekend. Ideal shock absorber for over 2 years.
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T
Rating: 5 out of 5
Careful and super fast shipping. Quality products. All good things.
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Y
Rating: 5 out of 5
Super time technically, advice and commercially
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P
Rating: 5 out of 5
Efficient service, quick response to questions. Just one point for improvement: it would be practical to see the scheduled day of the service in the order tracking (if not noted).
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Y
Rating: 5 out of 5
Impec, RAS, tout bon ;)
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B
Rating: 5 out of 5
200-hour service for a Lefty XLR 100: high-quality service, excellent communication with the technician. Fast, diligent service. Protected shipping. No surprises. Would recommend!
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M
Rating: 4 out of 5
Shipped from Italy. Full service for my FENIX. Top price and quality. The customer service was so helpful answering my questions. Little downside: I had to wait 1 month.
C
Rating: 5 out of 5
Perfect as usual
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P
Rating: 5 out of 5
A very good company and products of hop level to recommend
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J
Rating: 5 out of 5
Fast, efficient, serious, I highly recommend it.
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M
Rating: 4 out of 5
I'm still waiting for an answer about my suspension settings.
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Response from FAST SUSPENSION
Hello Marc,
Thank you for your advice.
According to my information, an answer was given to you on 26/02 by email.
Please check your spam folder or contact us directly by phone.
We wish you an excellent day,
Sincerely
Manuella - FAST SUSPENSION
Thank you for your advice.
According to my information, an answer was given to you on 26/02 by email.
Please check your spam folder or contact us directly by phone.
We wish you an excellent day,
Sincerely
Manuella - FAST SUSPENSION
B
Rating: 5 out of 5
Order delivered the same day, item as described. Would recommend!
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O
Rating: 5 out of 5
Efficient service, great follow-up throughout the repair. Very satisfied, would recommend
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F
Rating: 5 out of 5
Good care
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P
Rating: 5 out of 5
Nickel and fast
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B
Rating: 5 out of 5
Very professional and friendly at the same time.
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R
Rating: 5 out of 5
VERY GOOD
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J
Rating: 5 out of 5
Advertised deadlines met and repaired, serviced like new.
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J
Rating: 4 out of 5
Correct performance
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L
Rating: 5 out of 5
super product, simple and easy to adjust
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C
Rating: 5 out of 5
TOP-NOTCH QUOTATION AND SERVICE
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Y
Rating: 5 out of 5
Thanks to fast suspension, after fitting a shock absorber and a sc5 cartridge I have a new bike! The difference is astounding and the advice given at the end of the installation was very much appreciated.
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P
Rating: 5 out of 5
I'm very satisfied with the way I was greeted, either by e-mail or by telephone, the team being very available and showing extreme empathy towards the customer.A team of professionals.As for the Ride e shock absorber, I don't have enough experience to have tested it, but I have no doubt that I'll be delighted with the quality of the finish of the product.Best sporting regards. Philippe Jacquet.
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O
Rating: 5 out of 5
Very responsive, top quality company
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C
Rating: 5 out of 5
Kept informed from receipt to forwarding almost directly, notification as soon as the equipment to be serviced is taken over by the mechanic, I got my amorto back as good as new, top service!
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C
Rating: 5 out of 5
Fast shipping and available by phone
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A
Rating: 5 out of 5
I haven't tried my fork yet, but I don't think there'll be any problem.
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J
Rating: 5 out of 5
Very good follow-up and efficient staff
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O
Rating: 5 out of 5
Very good work on my suspension spacer
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C
Rating: 5 out of 5
Fast and careful delivery, I highly recommend it!
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F
Rating: 5 out of 5
perfect
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H
Rating: 5 out of 5
Very good
R
Rating: 5 out of 5
Fast and well packaged!!! Fast saved me from buying a $4000 fox oil !!! Thanks Fast !!! See you soon
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