Customer reviews of Emy By Fizimed

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 1 491 published reviews
5 1 188 80% 4 152 10% 3 56 4% 2 34 2% 1 61 4%

Summary of reviews

The store consistently delivers fast and smooth experiences, with quick order processing, fast shipping, secure packaging, and a straightforward setup that makes it easy to connect to the app and track progress. The product itself is praised for practical design and effectiveness, including versatile flange sizes, multiple modes, and hands-free usability that supports ongoing pumping and breastfeeding activities. Customer service is highlighted as attentive and responsive, and the overall purchasing experience is described as problem-free with reliable delivery and helpful app features that support exercises and pelvic floor training. Users repeatedly note the convenience of the app integration, the long-term usability, and the positive impact on daily routines, with several reviews mentioning easy cleaning and the battery life as solid advantages.

Reviews 1 and 2 stars

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M
Marina D.
Rating: 2 out of 5
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Response from Emy By Fizimed
Your satisfaction is our priority, so please do not hesitate to contact me at [email protected].
J
Jeanne D.
Rating: 2 out of 5
Exercises didn't help reduce my bladder weakness
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Response from Emy By Fizimed
Your satisfaction is our priority, so please don't hesitate to contact me at [email protected].
K
Karen V.
Rating: 1 out of 5
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Response from Emy By Fizimed
We're sorry Emy didn't live up to your expectations, if you have any difficulties, please don't hesitate to contact me at [email protected], I'll be happy to help.
S
Sabine K.
Rating: 2 out of 5
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Response from Emy By Fizimed
We are happy to listen to you if you have any comments, because your satisfaction is our priority. Do not hesitate to contact me at [email protected].
A
Acheteur Vérifié
Rating: 1 out of 5
Hello, I see that it has a promotion of 60 while I have barely a week of delivery.
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Response from Emy By Fizimed
We're sorry you weren't able to take advantage of the summer sales, but please don't hesitate to contact me at [email protected].
D
Dominique G.
Rating: 2 out of 5
Product unusable because not ergonomic and adaptable. It is not physiologically adapted to penetrate easily into the vagina so the exercises, although very playful and well done, do not work.
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Response from Emy By Fizimed
Hello Dominique, we're sorry that Emy didn't live up to your expectations. Emy adapts to all morphologies. You can use a water-based lubricant to facilitate insertion of Emy. If the probe comes out during your contractions, you may be pushing instead of contracting.
C
Comprador Verificado
Rating: 2 out of 5
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Response from Emy By Fizimed
Hello, we are at your disposal for any remark because your satisfaction is our priority, do not hesitate to contact me at [email protected] !
V
Verifizierter K.
Rating: 2 out of 5
following a purchase from 13/11/2022
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Response from Emy By Fizimed
Hello, your satisfaction is our priority: Feel free to send us your suggestions for improvement by e-mail: [email protected]!
A
Acheteur Vérifié
Rating: 2 out of 5
Normally shipped quickly, there was a problem with the delivery of my parcel... I should already be in possession of my probe and not be waiting for it, and now I see a discount for sales of 50... in short, I'm disappointed.
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Response from Emy By Fizimed
If you have any problems, we're here to help. Don't hesitate to contact us at: [email protected]
V
Verifizierter K.
Rating: 1 out of 5
following a purchase from 08/03/2022
Has not yet arrived
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Response from Emy By Fizimed
Dear Uschi, I have just sent you an email regarding your delivery. I have contacted the post office and inquired regarding the delay. You should receive your package in the next 2 days. If this is not the case, we will of course send you a new product. If you have any further questions, please contact me at [email protected]. Best regards Léa from Team Fizimed
A
Acheteur Vérifié
Rating: 2 out of 5
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G
Gisèle C.
Rating: 1 out of 5
I no longer have the fimized
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Acheteur Vérifié
Rating: 1 out of 5
Did not receive my order
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Response from Emy By Fizimed
Hello, I'm very sorry to hear that you're experiencing a delivery problem with your order, I'd be happy to help you receive your Emy product as soon as possible via [email protected]. I'll send you an e-mail right away so that we can find a solution. I'm really sorry you haven't received your parcel yet, I'll do everything I can to help you. See you soon, Léa.
A
Acheteur Vérifié
Rating: 2 out of 5
Quite disappointing, the Bluetooth disconnects very often even though my phone is right next to it. For the price, the device could come with a power socket and a small pouch for storing your equipment.
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Response from Emy By Fizimed
I'm sorry you're having trouble connecting your Emy probe. Please don't hesitate to contact me at [email protected] so that I can help you. I'm sure we'll be able to find a solution together! We'll take your comment about the Emy kit into account, thank you very much.
A
Acheteur Vérifié
Rating: 1 out of 5
Product supposedly delivered within 24/48 hours. After 7 days, it is still in the warehouse according to track and trace.
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Response from Emy By Fizimed
Hello, shipping takes 24 to 48 working hours and delivery in France takes 3 to 4 working days with Colissimo. I'm really sorry if you have any problems with your delivery, please contact me at [email protected] so that I can help you!
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