Customer reviews of Emy By Fizimed

9,2 /10

Based on 1 459 published reviews

5 1 171 80% 4 147 10% 3 54 4% 2 32 2% 1 55 4%

Summary of reviews

The online store Emy By Fizimed excels in product quality, with multiple customers highlighting the effectiveness of their breast pumps and pelvic floor trainers. The breast pump is noted for its good suction power, discreet design, and ease of use, making it a preferred choice over other brands. Fast delivery is a common theme, with many reviews emphasizing the prompt shipping and secure packaging, allowing customers to receive their products quickly and without damage.

Reviews 2 and 3 stars

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Acheteur vérifié

Published on 11/03/2022 à 14h16

I did receive the probe? it doesn't charge properly and I haven't been able to speak to the customer service...answering machine in place without being able to leave a message, a first e-mail and the answer doesn't correspond to my expectations, a second e-mail and I'm waiting...I think it would be easier to explain by telephone! I'm obviously disappointed and I hope a solution will be found.... until then.

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Acheteur vérifié

Published on 28/02/2022 à 10h36

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Sylvaine D.

Published on 12/02/2022 à 10h33

The concept is great, but for our generation, born with a game boy in our hands, the animation of the games is poor.

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Response from Emy By Fizimed Published on 21/02/2022

Thank you for your feedback Sylvaine, I fully understand your comment, which we are taking into account in our further development. The exercises we offer are medical games, but we want your sessions to be enjoyable. That's why we've recently released three new game worlds, which I hope you'll enjoy.

Acheteur vérifié

Published on 05/11/2021 à 14h27

Quite disappointing, the Bluetooth disconnects very often even though my phone is right next to it. For the price, the device could come with a power socket and a small pouch for storing your equipment.

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Response from Emy By Fizimed Published on 09/11/2021

I'm sorry you're having trouble connecting your Emy probe. Please don't hesitate to contact me at [email protected] so that I can help you. I'm sure we'll be able to find a solution together! We'll take your comment about the Emy kit into account, thank you very much.

Acheteur vérifié

Published on 17/09/2021 à 02h42

Very good product Fun Shame that there is a pay aspect to the application given the price of the probe at the outset?

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Response from Emy By Fizimed Published on 22/09/2021

Thanks for your comment! Access to all the features of the mobile app is included in the price of the probe and is valid for life, so you won't have to pay anything extra if you own the probe. All you have to do is connect the probe to the app once to access all the content and training programs.

Acheteur vérifié

Published on 10/05/2021 à 07h26

Disappointed with the probe, I thought that during the mini games (for a fee!!) it was really the fact of releasing or contracting the perineum that allowed you to play, but the game doesn't work at all on its own (so it's impossible to know if you're really working the perineum).

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Response from Emy By Fizimed Published on 17/05/2021

When you buy the Emy probe, you get access to all the mini-games without paying extra. The games don't work by themselves; it's your contractions and releases that make the character move. Did you use the probe correctly during your sessions? Don't hesitate to contact us at [email protected] if you have any problems!