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C
Rating: 4 out of 5
Easy to use
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Customer reviews of Emy By Fizimed
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 1 491 published reviews
Summary of reviews
The store consistently delivers fast and smooth experiences, with quick order processing, fast shipping, secure packaging, and a straightforward setup that makes it easy to connect to the app and track progress. The product itself is praised for practical design and effectiveness, including versatile flange sizes, multiple modes, and hands-free usability that supports ongoing pumping and breastfeeding activities. Customer service is highlighted as attentive and responsive, and the overall purchasing experience is described as problem-free with reliable delivery and helpful app features that support exercises and pelvic floor training. Users repeatedly note the convenience of the app integration, the long-term usability, and the positive impact on daily routines, with several reviews mentioning easy cleaning and the battery life as solid advantages.
Reviews 2 and 4 stars
Reset filtersJ
Rating: 4 out of 5
Did 3 sessions, a bit early to evaluate, but fun. However, a bit too fast, need to include breathing time, and contract on expiration.
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C
Rating: 4 out of 5
Still in full testing, difficulty in handling one of the breasts despite different attempts with the nipples, to see in the coming days. On the other hand, effective like my medical breast pump.
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M
Rating: 4 out of 5
Interesting exercises. A little music added could make the games even more fun and encouraging.
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M
Rating: 4 out of 5
Nothing to say, everything is OK
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G
Rating: 4 out of 5
Complete breast pump; great that there are several sizes of flanges and various intensities. Silent? Not really. Relatively easy to use. Disturbing not to see your nipple when pumping milk.
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E
Rating: 4 out of 5
I am satisfied with my purchase. The breast pump is very practical and powerful. A small downside is that it is quite noisy.
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A
Rating: 4 out of 5
I chose it for the storage box and the possible courses on the app. However, it's a pity that we can't separate the themes of sessions (endurance/speed etc..)
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Response from Emy By Fizimed
Hello Anne,
The Emy application offers an "Advanced" training mode that allows you to specifically work on a type of contraction, or perineal relaxation.
This training mode is only accessible with the connected probe. To access it, click on "Start a session", select "With the probe", continue through the following screens to connect the probe to the application, then in the screen with the game universes, click on "Advanced Mode".
Feel free to send an email to [email protected] if you have any questions about this!
The Emy application offers an "Advanced" training mode that allows you to specifically work on a type of contraction, or perineal relaxation.
This training mode is only accessible with the connected probe. To access it, click on "Start a session", select "With the probe", continue through the following screens to connect the probe to the application, then in the screen with the game universes, click on "Advanced Mode".
Feel free to send an email to [email protected] if you have any questions about this!
M
Rating: 2 out of 5
The connection keeps breaking off... Then charging the device is annoying, I wouldn't buy it again
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Response from Emy By Fizimed
Dear Mareike,
Our customer service will contact you to assist you with using the product and to answer all your questions.
I am at your disposal.
Best regards,
Léa from the Emy team
Our customer service will contact you to assist you with using the product and to answer all your questions.
I am at your disposal.
Best regards,
Léa from the Emy team
D
Rating: 4 out of 5
Very good experience with Emy: fast delivery, effective product, and really responsive and pleasant customer service. The probe works very well and the application is intuitive. My only point of improvement concerns the customization of exercises. For people suffering from hypertonia or vaginismus, the programs remain quite poorly adapted, even when choosing the exercises or customizing them. Some require too much strength (even after calibration) or necessarily include speed exercises, which can be counterproductive in this type of rehabilitation. I therefore find the tool excellent for urinary leakage issues, but it would benefit from offering more specific and gentle pathways for issues related to hypertonia.
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S
Rating: 4 out of 5
A little more explanation regarding the different programs would be necessary. In particular, a description of the indications, especially for prolapse, is it to avoid it or to contain it?
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I
Rating: 4 out of 5
Effective
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H
Rating: 4 out of 5
Hello, I have been using Emy for a while now. Why does Emy calibrate more often and where can I actually log out?
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F
Rating: 4 out of 5
Thank you for this shipment
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F
Rating: 4 out of 5
helps to regularly schedule time for pelvic floor training. The games unfortunately become a bit boring over time (usage 3x per week). Sometimes the sensor also does not respond to the contractions.
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C
Rating: 4 out of 5
No specific purchase review yet, buy me in a month
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C
Rating: 2 out of 5
I bought the double hands-free breast pump. I am only partially satisfied: 1. it is louder than I imagined (impossible to bring it to a meeting for example) 2. it is indeed light but bulky (it clearly does not go unnoticed) 3. the suction is extremely strong (I only use it at power level 1 in massage + expression mode). The positive points 1. it has truly boosted my production. 2. it has good battery life 3. it has a massage + expression mode that is pleasant.
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Response from Emy By Fizimed
Hello Charlotte,
Thank you for your constructive feedback. We will take your comments into account in order to improve our product.
Thank you for your constructive feedback. We will take your comments into account in order to improve our product.
D
Rating: 4 out of 5
I am at the beginning of my experience. But positive
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F
Rating: 4 out of 5
Good but sometimes the probe comes out, the exercises are fun and varied.
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C
Rating: 4 out of 5
For the moment, not enough hindsight. Recurring issues connecting the probe while Bluetooth is enabled and Emy is recognized. However, during the exercises, it does not recognize the probe. I do not despair of finding a solution.
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J
Rating: 4 out of 5
The site and the customer service are great
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V
Rating: 4 out of 5
I have tried this tool 3 times so far, and I find it quite good. I had a bit of difficulty positioning the probe correctly, but the problem was quickly resolved.
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Response from Emy By Fizimed
Hello Victoria,
Thank you very much for your positive feedback! We are delighted to hear that you find our tool effective. We understand that positioning the probe can be a challenge at first, and we appreciate your patience in this process. Please feel free to contact us if you need additional advice.
Best regards,
Léa from the Emy team
Thank you very much for your positive feedback! We are delighted to hear that you find our tool effective. We understand that positioning the probe can be a challenge at first, and we appreciate your patience in this process. Please feel free to contact us if you need additional advice.
Best regards,
Léa from the Emy team
C
Rating: 4 out of 5
Interesting
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M
Rating: 2 out of 5
The probe is too small
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Response from Emy By Fizimed
Hello Myriam,
Thank you for your feedback. We are sorry to hear that the size of the probe did not meet your expectations. Your comfort is our priority and we take your comments very seriously. You can of course take advantage of our "Satisfaction or Money Back" offer.
Best regards,
Léa
Thank you for your feedback. We are sorry to hear that the size of the probe did not meet your expectations. Your comfort is our priority and we take your comments very seriously. You can of course take advantage of our "Satisfaction or Money Back" offer.
Best regards,
Léa
M
Rating: 4 out of 5
Good
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S
Rating: 4 out of 5
I see Emy as a very successful and efficient tool. However, the training instructions could be a bit more precise, as I sometimes feel unsure if I'm doing it right. I also think that breathing should be more integrated into the practice process, because holding one's breath can actually help maintain tension better, which is not the goal. Otherwise, I am really very happy to have chosen Emy!!!
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E
Rating: 4 out of 5
effective. Allows to check if the contractions are well performed
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C
Rating: 4 out of 5
The gel should be provided with the probe
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O
Rating: 2 out of 5
I am not satisfied with the breast pump that has a battery that does not hold a charge
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O
Rating: 4 out of 5
Seems effective but not enough hindsight
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S
Rating: 2 out of 5
The Emy probe does not suit me.
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Response from Emy By Fizimed
Hello Sylvie,
I invite you to contact me directly at the address [email protected] so that I can provide you with all the advice you need to use your probe.
Best regards,
Léa from Fizimed
I invite you to contact me directly at the address [email protected] so that I can provide you with all the advice you need to use your probe.
Best regards,
Léa from Fizimed
B
Rating: 4 out of 5
Good product
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Y
Rating: 4 out of 5
Trusted site and fast delivery
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I
Rating: 2 out of 5
Disappointed sorry painful introduction as well as the exercises the probe often comes out I did not have satisfactory results
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Response from Emy By Fizimed
Hello Isabelle,
I am sorry that you are experiencing difficulties using Emy.
If the introduction of the probe is painful, or if you feel irritated, I invite you to use a water-based lubricant, which will facilitate the introduction.
If the probe comes out during your contractions, perhaps you are pushing instead of contracting. We advise you to persevere with your exercises. After a few sessions, your pelvic floor will be stronger and you should notice an improvement in the retention of the probe.
If you would like more advice, feel free to write to me directly at [email protected]. I will be happy to help you!
I wish you a good day,
Léa from Fizimed
I am sorry that you are experiencing difficulties using Emy.
If the introduction of the probe is painful, or if you feel irritated, I invite you to use a water-based lubricant, which will facilitate the introduction.
If the probe comes out during your contractions, perhaps you are pushing instead of contracting. We advise you to persevere with your exercises. After a few sessions, your pelvic floor will be stronger and you should notice an improvement in the retention of the probe.
If you would like more advice, feel free to write to me directly at [email protected]. I will be happy to help you!
I wish you a good day,
Léa from Fizimed
C
Rating: 2 out of 5
Even though the application is very well designed, the shape of the probe's ergonomics does not suit me and is uncomfortable for me.
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Response from Emy By Fizimed
Hello Christelle,
I am sorry that using Emy is uncomfortable for you.
If you feel irritated or if the insertion is a bit painful, you can use a water-based lubricant to facilitate the insertion of Emy.
Feel free to write to me directly at [email protected] if you need advice on using Emy.
I wish you a very nice day,
Léa from Fizimed
I am sorry that using Emy is uncomfortable for you.
If you feel irritated or if the insertion is a bit painful, you can use a water-based lubricant to facilitate the insertion of Emy.
Feel free to write to me directly at [email protected] if you need advice on using Emy.
I wish you a very nice day,
Léa from Fizimed
S
Rating: 4 out of 5
So far I am very satisfied with the Emy pelvic floor trainer. It is easy to use and gives good feedback.
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M
Rating: 4 out of 5
As my perineum is very relaxed, I find it very difficult to follow the exercises. Otherwise, I hope this method will give me satisfaction.
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Response from Emy By Fizimed
Hello Marie-Thérèse,
Thank you for taking the time to share your very encouraging opinion!
We advise you to persevere with your exercises. After a few sessions, your perineum will be more toned, and you should notice an improvement in tube maintenance.
If you need any help or advice, don't hesitate to come back to us.
Best regards,
Léa from Fizimed
Thank you for taking the time to share your very encouraging opinion!
We advise you to persevere with your exercises. After a few sessions, your perineum will be more toned, and you should notice an improvement in tube maintenance.
If you need any help or advice, don't hesitate to come back to us.
Best regards,
Léa from Fizimed
K
Rating: 4 out of 5
The order process was good, it arrived, I'll have to wait and see if it lives up to its promise.
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C
Rating: 4 out of 5
I don't understand it yet...
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C
Rating: 4 out of 5
I have had no problems whatsoever with the fizimed brand. I give a 4* for the product and my order (it mentions a silent breast pump, which I don't have, and delivery took longer than announced). Apart from that, everything seems OK!
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