Customer reviews of FLEURS DEUIL PARIS

9,3 /10

Based on 49 published reviews

Summary of reviews

The store consistently delivers on time with bouquets that match or closely reflect what was ordered, and customers repeatedly note the beauty and freshness of the arrangements. Delivery experiences are described as reliable and careful, with staff often going the extra mile to ensure correct placement, photos sent after delivery, and timely updates during the process. Customer service is highlighted for its responsiveness, kindness, and efficiency, including personal follow-up, clear communication, and willingness to accommodate last-minute needs. Overall, clients express strong satisfaction with the reliability, presentation, and supportive service surrounding funeral and memorial arrangements.

1 star review

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Laurence D.

Published on 20/09/2023 à 08h10 following a purchase from 13/09/2023

My bouquet didn't arrive for the funeral and, when I made a complaint, I was sent a photo with the bouquet... We don't know where it is (and the address wasn't difficult to identify: Père Lachaise crematorium). I had also left a telephone number in case of problems, but it wasn't used, so I'm very unhappy with this transaction.

Translated reviews

Response from FLEURS DEUIL PARIS Published on 27/09/2023

We are sorry if there was an error on the part of the crematorium services, your order was indeed delivered and given to the staff at the place of ceremony, we cannot be held responsible for any error on their part, cordially yours